Användaracceptans är en viktig del i alla systemutvecklingsprojekt och är också en väldigt lättpåverkad variabel för en lyckad implementering. Därför är det viktigt att ha översikt på sådana faktorer som kan påverka användaracceptansen negativt, en sådan faktor är försening. Denna uppsats belyser sammanhanget mellan hur en försening påverkar användaracceptansen. Genom att låta en undersökningsgrupp genomgå en enkät utformad efter Technology Acceptance Model har jag samlat upp en generaliserad åsikt. Resultaten visar att försening som variabel inte påverkar användaracceptansen för fallstudien. / User acceptance is an important part of all system development projects and is also a very easily influenced variable for a successful implementation. That is why it is important to have an overview of those factors that could influence the user acceptance negatively, one of those factors being delay. This thesis highlights the cohesion between a delayed project and its influence over the user acceptance. By letting a study group answer a survey formed by the Technology Acceptance Model, I have gathered the generalized opinion of the group. The results show that delay as a variable does not influence the user acceptance of this case study.

The aim of this study was to investigate and measure students' acceptance of elearning as the main tool in the learning process in Bahrain's secondary schools. Schoolteachers' perceptions regarding the use of an e-learning system were also considered. This is deemed of value at a time when the Bahrain Ministry of Education is planning to implement an e-learning system in all government schools and at all school stages in the near future.

Mobila betaltjänster blir ett allt mer aktuellt ämne och den svenska marknaden är inget undantag. Idag erbjuds ett flertal mobila betaltjänster och därmed är det av stor vikt att undersöka vad som gör dem framgångsrika. I denna rapport har den mobila betaltjänsten Swish studerats. Denna undersökning har haft som avsikt att besvara en frågeställning rörande vilka faktorer som har en påverkan gällande acceptans, attityder och intentioner kring användandet av Swish. Vi avser även att undersöka eventuella samband mellan olika faktorer. I undersökningen har två grupper studerats, vilka är användare och icke-användare av Swish. I hopp om att besvara frågeställningen har Teknologiacceptansmodellen använts och även metoder som lämpar sig väl tillsammans med denna modell. Studiens empiri har samlats in via en elektronisk enkät, vilken utformats med hjälp av inspiration från tidigare studier samt egna tankar kring vad som kan ge intressanta resultat gällande Swish. Faktorn som enligt våra resultat haft starkast samband med Intention till användning och därmed acceptans och Faktisk användning, är för gruppen användare Upplevd användbarhet. För gruppen icke-användare visar faktorn Socialt inflytande starkast samband med Intention till användning och därmed även acceptans. / Mobile payment services is a topic that is becoming more widespread and the Swedish market is no exception. Today the market offers a number of mobile payment services, and thus it is of great importance to examine what makes them successful. In this report the mobile payment service Swish has been studied. This study has had the intention to answer a question regarding which factors that are affecting the acceptance, attitudes and intentions for the use of Swish. We also had the intention to examine possible relationships between the factors. In this study we have chosen to examine two groups, users and non-users of Swish. In hope of being able to answer the question, the Technology acceptance model was used and also methods that are suitable for this model. The study's empirical data was collected through an electronic survey, which was designed with inspiration from earlier studies and our own ideas about what could give interesting results regarding Swish. According to our findings Perceived usefulness is the factor that had the strongest relationship with Intention to use and thus acceptance and Actual usage for the group that we called users. For the group of non-users we have found that the factor Social influence had the strongest connection with Intention to use and acceptance.

Abstract The present study develops our understanding of consumers’ emerging interest in novel mobile services by adopting two approaches. First, structural equation modeling is used as a statistical tool to create a context-sensitive model for consumer acceptance of novel mobile services. Secondly, the study creates an interpretive framework of contemporary consumer culture to help understand how consumers construct their emerging practices in novel mobile services based on their actual experiences. The empirical data was gathered at a Housing Fair, where a Mobile Fair Diary was piloted, and it is that Mobile Fair Diary application that provides the selected tool of the empirical study. Therefore, real user experience played a significant role in how our consumers perceived mobile services and the way the cultural discourse was produced. The model developed indicates that performance expectancy, effort expectancy, anxiety, trust and attitude have an impact on consumers’ intention to use mobile services. Furthermore, the various representations related to mobile services were identified in order to understand emerging practices. Consumers are likely to change the routines involved in the management of information if useful alternatives are available to them. An ongoing insecurity emerging from technology change is often a characteristic of the contemporary life of consumers. On the one hand, consumers are dependent on technology, but on the other hand, do not fully understand it. Therefore, consumers have to be active to keep up with the continuous changes going on around them. Furthermore, consumers need support from the service provider and their social context. Consumers should also believe in their own capability to learn and their power to make choices, which will result in changes to their practices.

Technology has taken over tasks that were originally carried out by professionals in all different kinds of industries and sectors ranging from self-check in at airports to money transfer via mobile devices. In the healthcare sector the internet has become one main information resource for health-related issues and with the introduction of mobile devices such as smartphones the mHealth market has evolved. With help of mHealth applications (mHealth apps) patients can actively participate in maintaining their health and take over tasks usually fulfilled by health professionals. Despite the advantages of mHealth apps in practice, the download numbers are decreasing and the academic world has not paid much attention to the end-users point of view. The purpose of this paper is to identify factors influencing end-users in their intention to use mHealth apps. In order to answer this research question a quantitative research design has been chosen. The data is collected with help of an online self-completion questionnaire and statistical analysis with the software SPSS. Time and Perceived Usefulness were two out of five factors that had an influence on the end-users intention to use mHealth apps. A key finding of this study is that the mHealth app market is still in its early stage and end-users lack knowledge about it. This paper contributes to theory as well as to practice by providing new research directions for the academic world and insights for app developers and marketers to adapt their marketing strategies in order to meet the customers’ needs.

The aim of this study is to identify characteristics that can be used to assess early-stage research results by research users and research producers of the advanced biofuel sector. Mainly, it qualitatively explores the perceptions of both research users and research producers regarding their experiences with research results. The study builds on the models of Diffusion of Innovation (DoI), Technology Acceptance Model (TAM) and Perceived Characteristics of Innovation (PCI). The findings of this study suggest that the investigated dimensions of DoI, PCI and TAM are applicable to the context of assessing research results with the extra dimension of risk reduction. In particular, some of the criteria used to assess the usefulness of research results are through its originality, scalability and relevance. The findings also suggest that documentation and publication are important to research users: Research users assess ease of use based on the presentation of the research results in their documentation; and they assess the quality of research results based on publications and the reputation of researchers. The findings of this study can be used to tailor research results to research users’ needs, which in turn can be expected to improve the uptake and further development of research results. This will not only permit the push of scientific research results to research users only put also permit research users to inform research needs.

Companies are increasing their investment in technologies to enable better access to information and to gain a competitive advantage. Global competition is driving companies to reduce costs and enhance productivity, increasing their dependence on information technology. Information is a key asset within an organization and needs to be protected. Expanded connectivity and greater interdependence between companies and consumers has increased the damage potential of a security breach to a company's information systems. Improper unauthorized use of computer systems can create a devastating financial loss even to the point of causing the organization to go out of business. It is critically important to understand what causes users to understand, accept and to follow the organization's information systems security measures so that companies can realize the benefits of their technological investments. In the past several years, computer security breaches have stemmed from insider misuse and abuse of the information systems and non-compliance to the information systems security measures. The purpose of this study was to address the factors that affect employee acceptance of information systems security measures. The Technology Acceptance Model was extended and served as the theoretical framework for this study to examine the factors that affect employee adoption of information systems security measures. The research model included three independent dimensions, perceived ease of use, perceived usefulness and subjective norm. These constructs were hypothesized to predict intention to use information systems security measures, moderated by management support affecting subjective norm. Five hypotheses were posited. A questionnaire was developed to collect data from employees across multiple industry segments to test these hypotheses. Partial least squares statistical methodology was used to analyze the data and to test the hypotheses. The results of the statistical analysis supported three of the five hypotheses with subjective norm and management support showing the strongest effect on intention to use information systems security measures. Few studies have used TAM to study acceptance of systems in a mandatory environment and to specifically examine the employee acceptance of computer information systems security measures. This study, therefore, adds to the body of knowledge. Further, it provides important information for senior management and security professionals across multiple industries regarding the need to develop security policies and processes and to effectively communicate them throughout the organization and to design these measures to promote their use by employees in the organization.

Bitcoin är en teknologi som etableras allt mer i samhället. Med dess ökade etablering i åtanke, ämnar denna studie undersöka hur acceptans av Bitcoin kan studeras. Studien föreslår ett teoretiskt ramverk, baserat på Technology Acceptance Model och utökat med finansiell och social risk, och testar detta ramverk på ett bekvämlighetsurval av svenska privatpersoner. För att testa relevansen av de relationer som tillsammans utgör det teoretiska ramverket användes strukturell ekvationsmodellering. Studien fann att det teoretiska ramverket kan användas för att analysera urvalets acceptans av bitcoin med måttlig förklaringskraft, men kunde inte bekräfta att uppfattad användarvänlighet och uppfattad social risk har en signifikant påverkan på attityden till teknologin Bitcoin. Studiens slutsats kan sammanfattas med att det föreslagna ramverket är användbart vid analys av acceptans av Bitcoin, men att bekvämlighetsurvalet inte tillåter studien att göra några generaliseringar till en större population.

The purpose of this study was to explore the extent to which ICT (Information Communication Technology) is accepted and used in teaching in four public South African schools. The constructs of the Technology Acceptance Model (TAM) were used to generate an understanding of educators’ technology acceptance and use in their classrooms for the purpose of teaching. It is generally understood that for the model to be successfully implemented, all the pillars of this theoretical framework must be present and operational in the classroom. This study followed a qualitative research approach and focused on multiple case studies. The use of a multiple-case study, which involved four schools in Pretoria, Gauteng, South Africa within a limited time, allowed the researcher to detect things that could be hidden or go undetected in a large-scale, broader, longitudinal study. Semi-structured interviews allowed the researcher to investigate individuals' opinions, their experiences, beliefs and/or possible motives on certain subjects. This instrument for collecting information allowed for more open-ended questions and is less structured. Data was also collected through field notes, observation and document analysis. The researcher opted to use the Atlas.ti programme to prepare and organise the data for analysis. It can be concluded from the findings that the educators perceived educational technology to be useful. There was a positive consensus among the participants that the technologies received are not difficult to use, and have in fact, reduced their workload. Further, there is a positive attitude from both learners and educators towards the technology. / Dissertation (MEd)--University of Pretoria, 2019. / Science, Mathematics and Technology Education / MEd / Unrestricted

In retail, the explosion of data sources and data has provided incentive to invest in information systems (IS), which enable leaders to understand the market and make timely decisions to improve performance. Given that users’ perceptions of IS affects their use of IS, understanding the factors influencing user acceptance is critical to acquiring an effective business intelligence system (BIS) for an organization. Grounded in the technology acceptance model theory, the purpose of this correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and user acceptance of business intelligence systems (BIS) in retail organizations. A 9-question survey was used to collect data from end-users of BIS in strategic managerial positions from retail organizations in the eastern United States who reported using BIS within the past 5 years. A total of 106 complete survey responses were collected and analyzed using multiple linear regression and Pearson’s product-moment correlation. The results of the multiple linear regression indicated the model’s ability to predict user acceptance, F(2,103) = 21.903, p < .000, R2 = 0.298. In addition, PU was a statistically significant predictor of user acceptance (t = -3.947, p = .000), which decreased with time as shown by the results from Pearson’s product-moment correlation, r = -.540, n = 106, p < .01. The implications of this study for positive social change include the potential for business leaders to leverage BIS in addressing the underlying causes of social and economic challenges in the communities they serve.