Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Civil Engineering, 1981. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ENGINEERING. / Bibliography: leaves 207-213. / by Warren Buckler Powell. / Ph.D.

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Electronic surveillance of employee performance is a common practice in the workplace today. Despite the fact that electronic monitoring is an inexpensive and objective technique for recording productivity figures, much resistance to the technique exists. The current study was conducted to determine if user acceptability and productivity could be improved in performance monitoring systems. It was hypothesized that frequent performance feedback would enhance productivity and task satisfaction as long as the feedback was not too frequent and the performance standard was not too difficult. The results of this experimental investigation did not support this hypothesis indicating that productivity (in terms of the amount of data entered into computer files) was actually higher when the performance standard was difficult and the performance feedback frequent. In addition, subjects assigned to the Difficult Goal/Frequent Feedback condition were more satisfied with the task and performance feedback than other subjects. Results are discussed in light of current viewpoints in applied psychology and human-computer interaction. / Ph. D.

This dissertation was a two-phase effort. Phase I investigated the physical image quality of 16 mesh, etched, and quarterwave antireflection filters for varying levels of filter transmissivity. Three levels of ambient lighting and two levels of monochrome CRT resolution were combined factorially with the filters. In addition, user measures of readability, legibility, and perceived image quality were obtained for these same filter and environmental conditions. Quantitative models were developed to predict the performance and subjective data based on signal and noise measures derived from the physical measurements. Phase II examined the effects of a wide range of filter transmissions and diffuse illuminance on measured image quality and the same user measures as in Phase I. Phase I showed that while none of the glare filters yielded improved readability or legibility over a baseline condition, the etched and low transmission filters were notable for their degradation of human performance. Mesh and quarterwave filters were found to improve perceived image quality when a specular glare source was present. Modeling was minimally successful for the reading and legibility tasks, but yielded good fit models for perceived image quality. Phase II showed that when even extreme losses in display contrast occurred, users were capable of good reading and legibility performance. Perceived image quality was inversely related to illuminance level. Prediction of performance by image quality metrics was generally not too successful. It was concluded that in office-type environments, mesh or quarterwave filters can be used to improve perceived image quality when specular glare sources are present, but that no anti-glare filters yielded enhanced short-term readability or legibility over a baseline. Etched filters were not recommended. Measures of physical image quality proved to be good predictors of perceived image quality, but not of timed measures of readability or legibility. Under moderate lighting conditions, monochrome CRTs should be fitted with fairly high transmission filters as it was found the contrast enhancement offered by low transmission filters had negligible effects on performance. Finally, consistent and repeatable findings of degraded legibility for high luminance contrast levels (low illuminance) generated questions as to the existing standards regarding maximum contrast requirements for CRT use. / Ph. D.

Tesis por compendio / Despite the continuous evolution in computers and information technology, real-world combinatorial optimization problems are NP-problems, in particular in the domain of planning and scheduling. Thus, although exact techniques from the Operations Research (OR) field, such as Linear Programming, could be applied to solve optimization problems, they are difficult to apply in real-world scenarios since they usually require too much computational time, i.e: an optimized solution is required at an affordable computational time. Furthermore, decision makers often face different and typically opposing goals, then resulting multi-objective optimization problems. Therefore, approximate techniques from the Artificial Intelligence (AI) field are commonly used to solve the real world problems. The AI techniques provide richer and more flexible representations of real-world (Gomes 2000), and they are widely used to solve these type of problems. AI heuristic techniques do not guarantee the optimal solution, but they provide near-optimal solutions in a reasonable time. These techniques are divided into two broad classes of algorithms: constructive and local search methods (Aarts and Lenstra 2003). They can guide their search processes by means of heuristics or metaheuristics depending on how they escape from local optima (Blum and Roli 2003). Regarding multi-objective optimization problems, the use of AI techniques becomes paramount due to their complexity (Coello Coello 2006). Nowadays, the point of view for planning and scheduling tasks has changed. Due to the fact that real world is uncertain, imprecise and non-deterministic, there might be unknown information, breakdowns, incidences or changes, which become the initial plans or schedules invalid. Thus, there is a new trend to cope these aspects in the optimization techniques, and to seek robust solutions (schedules) (Lambrechts, Demeulemeester, and Herroelen 2008). In this way, these optimization problems become harder since a new objective function (robustness measure) must be taken into account during the solution search. Therefore, the robustness concept is being studied and a general robustness measure has been developed for any scheduling problem (such as Job Shop Problem, Open Shop Problem, Railway Scheduling or Vehicle Routing Problem). To this end, in this thesis, some techniques have been developed to improve the search of optimized and robust solutions in planning and scheduling problems. These techniques offer assistance to decision makers to help in planning and scheduling tasks, determine the consequences of changes, provide support in the resolution of incidents, provide alternative plans, etc. As a case study to evaluate the behaviour of the techniques developed, this thesis focuses on problems related to container terminals. Container terminals generally serve as a transshipment zone between ships and land vehicles (trains or trucks). In (Henesey 2006a), it is shown how this transshipment market has grown rapidly. Container terminals are open systems with three distinguishable areas: the berth area, the storage yard, and the terminal receipt and delivery gate area. Each one presents different planning and scheduling problems to be optimized (Stahlbock and Voß 2008). For example, berth allocation, quay crane assignment, stowage planning, and quay crane scheduling must be managed in the berthing area; the container stacking problem, yard crane scheduling, and horizontal transport operations must be carried out in the yard area; and the hinterland operations must be solved in the landside area. Furthermore, dynamism is also present in container terminals. The tasks of the container terminals take place in an environment susceptible of breakdowns or incidences. For instance, a Quay Crane engine stopped working and needs to be revised, delaying this task one or two hours. Thereby, the robustness concept can be included in the scheduling techniques to take into consideration some incidences and return a set of robust schedules. In this thesis, we have developed a new domain-dependent planner to obtain more effi- cient solutions in the generic problem of reshuffles of containers. Planning heuristics and optimization criteria developed have been evaluated on realistic problems and they are applicable to the general problem of reshuffling in blocks world scenarios. Additionally, we have developed a scheduling model, using constructive metaheuristic techniques on a complex problem that combines sequences of scenarios with different types of resources (Berth Allocation, Quay Crane Assignment, and Container Stacking problems). These problems are usually solved separately and their integration allows more optimized solutions. Moreover, in order to address the impact and changes that arise in dynamic real-world environments, a robustness model has been developed for scheduling tasks. This model has been applied to metaheuristic schemes, which are based on genetic algorithms. The extension of such schemes, incorporating the robustness model developed, allows us to evaluate and obtain more robust solutions. This approach, combined with the classical optimality criterion in scheduling problems, allows us to obtain, in an efficient in way, optimized solution able to withstand a greater degree of incidents that occur in dynamic scenarios. Thus, a proactive approach is applied to the problem that arises with the presence of incidences and changes that occur in typical scheduling problems of a dynamic real world. / Rodríguez Molins, M. (2015). Optimization and Robustness in Planning and Scheduling Problems. Application to Container Terminals [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/48545 / Compendio

Work related musculoskeletal disorders (WMSD) remain the focus of research efforts as costs associated with these disorders range from 13 to 54 billion dollars annually. WMSDs associated with the back and neck compromise almost 27% of all reported WMSDs. Approximately 1/3 of visual display terminal (VDT) operators report back and neck pain annually (BLS, 1998). Physical risk factors of VDTs associated with low back and neck WMSDs include static work postures and workstation design. The objectives of this study were to assess the effects of monitor height, chair type and their interaction on task performance, back/neck electromyography (EMG), perceived discomfort, and number of posture shifts. Both monitor height and chair type were assessed using two levels (high and low). Participants, four male and four female college age students, performed two data entry tasks using a standard keyboard and monitor and a fully adjustable bi-level table. In addition to the experimenter defined workstation configurations, participants were allowed to adjust their workstation to their preferred settings. Analysis of variance was performed to assess differences in task performance, perceived level of discomfort, number of posture shifts, and EMG data associated with various combinations of monitor height and chair type. Correlation analysis was performed to assess the relationship between participant's perceived discomfort and measured muscle activity to help determine if these two measurements could be used interchangeably to assess workstation design. No effect of workstation configuration (monitor height/chair type) was found for the majority of dependent variables. An exception was that configuration of low monitor, high chair, and their interaction generated significantly more muscle activity for the low back. User preferred settings were not found to differ significantly from those investigated with respect to muscle activity, perceived discomfort, posture shifts, and performance. Additionally, it was found the participants chose to position the iii workstation according to guidelines suggested in the literature for reducing WMSD discomfort. Task effects were found for performance, posture shifts, and perceived level of discomfort. Higher levels of performance and posture shifts for the neck were associated with the typing task, as opposed to the math task. Higher levels of neck discomfort, posture shifts of the feet and posture shifts of the back were associated with the math task. Correlation analysis provided evidence that perceived discomfort reported by participants and muscle activity for job tasks may not be related. Observed muscle activity for the tasks investigated in this study was low and in some instances, close to resting activity. Due to low levels of EMG, participants may not have been cognizant of their back and neck muscle activity, offering an explanation for why participants experience a cumulative effect of workstation design and seated postures, but linking particular causal factors to the development of LBP and NP is difficult. The findings of this study suggest that there are no gross physical differences between the chair types or monitor heights as defined in this study. Other factors (such as user preferences, job task demands, specific chair parameters, etc.) may significantly effect chair selection. This study found that task was a significant effect for the majority of dependent variables, and therefore may need to be a major factor driving workstation design. Workstation configuration will help determine the type of static posture assumed at a workstation, but the "discomfort or number of posture shifts" associated with that workstation and posture might be more a result of the job task requirements. / Master of Science

Much concern has been expressed about the ability of the visual display terminal to provide adequate stimuli for accommodation. As a result it has been hypothesized that an observer may have to continually refocus to maintain accommodation on the display and this contributes to the visual fatigue experienced by VDT users. The increased use of multicolor CRTs in the workplace adds yet another factor, chromatic aberration, to affect the observers' accommodation to information presented on the CRT. Two experiments were run to determine the effect of viewing characters of one chromaticity and purity on a background of another chromaticity or purity or chromaticity and purity. The observer's accommodation response was continuously sampled throughout the presentation of each target/background combination. Mean accommodation response and the standard deviation of the mean accommodation response were then calculated to ascertain the effect the target background combination had on the observers' accommodation response. The observers' were also required to perform a visual performance task for each target/background combination. The data collected indicate that chromatic characters when observed on chromatic background do not provide a strong stimulus for accommodation. Mean changes in the observers accommodation response were all within the depth of field except when characters were viewed on blue backgrounds. The variability in the observers accommodation response was not found to be a good predictor of image quality where only color contrast exists between foreground and surround. Task performance was highly correlated with effective contrast between the target and background as quantified by uniform color space modeling. / Ph. D.

The effects of manipulating two parameters of legibility; matrix/character size and font, on two performance measures, reading times and eye movements, were studied in this experiment. The results showed significant practice effects for the 7 x 9, 7 x 9 (= 5 x 7), and 9 x 11 (= 5 x 7) sizes. The data also showed that the size of a character had some effect on both the duration of fixations and the duration of saccades. There was little or no correlation among the response measures of eye movements, tachistoscopic recognition, and reading times. / M. S.

published_or_final_version / Architecture / Master / Master of Architecture

published_or_final_version / Architecture / Master / Master of Architecture