The topic of this master thesis are the Systems for managing enterprise IT. This paper is divided into three parts, where the first and second part gives a comprehensive view and concentrates existing knowledge from the examined area. The third part consists of my own conclusions based on available resources. For the overall IT Management, it is necessary to manage and measure IT Performance. Therefore, the first part deals with IT Performance Management (ITPM).Performance Management should penetrate the entire organization and ITPM should be part of the overall Performance Management of the organization. It is necessary to manage and measure performance at all levels of the organization (strategic, tactical and operational level). To measure the organizational IT performance, it is necessary to design relevant metrics. To design these metrics it is recommendable to follow a framework, whether ITIL or COBIT. The second part of this paper deals with IT Management frameworks and their support for designing metrics. It deals with the new wave in IT -- ITSM (IT Service Management). The de facto standard for ITSM is ITIL. Furthermore, the second part discusses the de facto standard for IT Governance -- COBIT and IT Balanced Scorecard for clarifying and translating the vision and strategy into specific objectives. The third part describes a specific procedure for designing metrics according to the ITIL framework. In addition, this part describes the software Metricus which enables a centralized management of ITPM and uses a holistic view of the overall ITPM.

This thesis elaborates on the influence of soft factors on the success of business strategy, based on the hypothesis that the area of corporate social responsibility is viable tool to manage them in conjunction with the method of balanced scorecard. The aim of this thesis is to find this conjunction and apply it to praxis. Theoretical part describes the balanced scorecard and tries to connect it with CSR and the concept of shared value, which are as well characterized. Practical part analyses the strategy of corporate social responsibility of Ceska sporitelna and connects it with its business strategy. The result is a strategy map of CSR strategy of Ceská sporitelna, which shows relations between relevant targets. Research methods are analysis and synthesis.

The thesis is focused on strategic planning and management system Balanced Scorecard and its application in spa Léčebné Lázně Bohdaneč. In theoretical part is introduced the theoretical basis for application of this method including the basics for strategic analysis. The practical part is devoted to strategic analysis at the beginning. SWOT analysis identifies the strengths and weaknesses of the company and potential opportunities and threats. Thereafter the strategy of the company is defined, follows determination of strategic goals in four perspectives (financial, customer, internal and innovation and learning perspective), choice of key performance indicators and strategic actions. In the final of the thesis is created strategic map, that is key tool of strategic management based on Balanced Scorecard method.

This Master's thesis applies a method Balanced Scorecard in company Lach-Ner, s.r.o., which is part of chemical business in Czech republic. The teoretic part consists of a description of strategy creation, strategic analysis and clarification of the method Balanced Scorecard. The practical part contains strategic analysis including determination of weaknesses and strenghts, opportunities and threats. In the following chapters there is determination of strategic goals in particular perspectives of Balanced Scorecard and strategic map is created. Strategy map is the outcome of the thesis and it is a key tool for strategic management of the company.

The thesis deals with using informatics in sports. Especially it's aiming to a small football club, where will be modern trends of IT applied to. There are introduced basic terms related to the theme including differences between a sport club and a classic business company in the theoretical part. One of the goals was also to analyze a usage of informatics in top division football clubs and a usage of tools ITIL and Cobit. The main goal of practical part is to do a process analysis of the football club and a draft of an information strategy. There are used methods like SWOT analysis and Balanced scorecard.

Diploma Thesis,The Strategic Performance Measurement of Company, is focused on creation of the vision and Balanced Scorecard management system for GRANITI, s.r.o. organization. In the theoretical part, there are explained basic vocabularies of strategic management as system INFA, methodes focused on external analysis of the organization environment (PEST analysis, Porter`s model of five forces and SWOT analysis) and internal analysis of the organization environment. In the next chapter of theoretical part, there is explained Balanced Scorecard management system.In the practical part of diploma thesis, there is introduced GRANITI, s.r.o. oraganization and its strategic analysis which is linked with creation of vision and Balanced Scorecard strategy including its strategic map.

This thesis engages in application of Balanced Scorecard for Bosch Diesel, s.r.o. The aim of this thesis is formulation of strategy and transfer the strategy to measurable form. Author make strategical analysis. For this analysis are used PEST analysis, Porter five forces analysis, financial analysis and SWOT. The company is compared with industry by Benchmarking diagnostic system of financial indicators INFA. In conclusion is expressed strategy by four perspectives of Balanced Scorecard. Each perspective has defined targets and is created strategy map.

The thesis Application of Balanced Scorecard in a manufacturing company is focused on creation of mission, vision, strategy and the strategic management system Balanced Scorecard for the company Abydos s.r.o. In the theoretical part is described the creation of strategic analysis and defined the Balanced Scorecard method. At the beginning of the practical part is introduced the company Abydos s.r.o. Next part deals with the strategic analysis and identifies strengths and weaknesses of the company and its potential opportunities and threats. Based on the strategic analysis is designed the mission and the vision of the company, follows the strategy formulation and definition of strategic objectives in four perspectives. For each strategic objective are identified measures and strategic actions. At the end of the practical part is created a strategic map, which is a key tool for the strategic management method Balanced Scorecard.

The thesis deals with the subject of process performance measurement in a financial accounting department in the context of outsourcing these processes or their parts. The aim of the thesis is to propose a set of indicators for measuring the performance of financial accounting department in the context of processes in an international telecommunications company with respect to effective measurement, integrity with corporate business processes and meaningful and correct values of these metrics. Firstly, in the theoretical part, the reader is informed about the core processes in a finance accounting department. The reader is informed about the basic terms related to performance measurement, in particular KPI's (definition, implementation, evaluation, meaning ...). Finally, basic concepts associated with outsourcing are explained and the importance of performance indicators in the relationship between the supplier of the accounting services and the customer is outlined. The practical part deals with the design of performance indicators for a finance accounting department of an international telecommunications company. The indicators are designed to reflect the processes in the company. An emphasis is on those processes (or parts thereof) that are provided externally - by a third party provider of accounting services. Each indicator is defined by its description, meaning and method of measurement. If any adjustments to the processes are necessary, these process changes are described. The weaknesses and risks of implementation are indicated in the following section. The results of the individual measurements are presented for a minimum of 6 consecutive months (where it was possible to obtain data retrospectively, the values are calculated for the minimum of 12 months).

The thesis contains identification of SWOTs and the Strategy Map of AIMTEC company, that focus on implementation of the largest and most popular software products available on the global information technology market. The aim of the thesis is to propose the Balanced Scorecard for the company and its implementation.