Thesis (M. A. (Criminology)) -- University of Limpopo, 2016 / The study focused on Community Policing Forums (CPFs), sector policing and visible policing which are the policing strategies that are currently used to bring police officers closer to the community in order to identify and address the root causes of crime. These strategies are also meant to improve police service delivery which will satisfy and meet the community’s expectations about police services. The study also focused on factors which affect the lack of police service delivery to the community. Quantitative research design was used to evaluate Mamotintane community’s level of satisfaction with police service delivery. Non-probability sampling was used in which purposive or judgmental sampling methodology was used to select the 120 community members from Mamotintane Village. A fixed-response questionnaire that was written in English then translated in Sepedi which is the language commonly used by the target population was used in the study. A Statistical Package for Social Science (IBM SPSS Statistics Version 22) software was then used to analyse the data which was presented in a form of graphs and tables. Summary of the empirical findings are that a large number of 33% community members disagree that CPFs are successfully established in the community where police officers have regular meetings with community members in order to discuss about crimes which are affecting the community. A large number of 43% respondents strongly agree that police corruption has a negative impact to the community.

The dissertation deals with the disciplinary process of the South African Police Service - perceptions and preferences of members in the North Rand area of the Gauteng Province. A research question " How members of the SAPS in the North Rand area of the Gauteng Province perceive the disciplinary process" is investigated in this study. The researcher has conducted a quantitative research in the North Rand area of the Gauteng Province using questionnaires and literature study as the research method. The answer to the research question in this study is that members of the SAPS have a negative attitude towards the disciplinary process of the SAPS. There is also uncertainty about the duties of certain role players during the disciplinary process. / Public Administration / M.A. (Public Administration)

The research question of this study is to determine what circumstances and conditions contribute to deaths in police cells. The study was undertaken in order to establish the causes of deaths in police cells and the factors which contribute thereto, as well as to determine the best international practices to prevent deaths in police cells. The literature was reviewed in order to establish the extent to which this phenomenon has been researched in South Africa and in other countries and to determine the regulatory framework related thereto. The researcher had collected data from the dockets relating to deaths in police cells which were kept at the IPID provincial offices in Gauteng and Limpopo. The data were collected by using the docket analysis schedule and were categorised into themes during the analysis process. Four cause of deaths in police cells were identified, namely, suicide, natural causes, assault by fellow detainees and injuries which were sustained prior to detention. Suicide is the leading cause of deaths. The second leading causes of deaths in police cells are natural causes and assault by fellow detainees. Deaths as a result of injuries sustained prior to detention came third. The most common ligatures which were used to commit suicide are shoe-laces, belts and strips torn from clothing and bedding items. The preferred ligature points are the burglar proof bars on cell windows. Booted feet and hands were the most common instruments used to inflict fatal injuries on the detainees. It was also found that police officials are generally not complying fully with the standing orders which regulate the management of people who are detained in police cells. The failure of police officials to comply fully with the standing orders on custody in police cells contributed to the deaths of detainees in police cells. Recommendations are made to prevent the deaths of detainees in police cells. / Police Practice / M. Tech. (Policing)

As an approach to solve the crime problems affecting all the citizens of this country, South Africa adopted the sector policing concept. This approach is also seen as a means of bringing the community and the police closer by appointing sector commanders who do community liaison and problem-solving work in the geographically demarcated sectors. Sector policing is not a strategy on its own, as stated in the Final Draft National Instruction of Sector policing of 2003, the connection between sector policing and community-policing philosophy is very clear. Sector policing it described as a practical manifestation of community policing. The key elements of sector policing are its geographic focus, problem-solving methodologies and community consultation. On 13 July 2009, it (sector policing) became an official policing instrument in the country. The sanctioning of sector policing proposed that in the nine (9) South African provinces, 45 police stations (5 stations per province) implemented sector policing and the remainder had to be implemented before the end of 2012. As of now (2014), the assumption could be made that all police stations in South Africa implemented this strategy. Therefore, it should now be imperative to analyse the implementation in a specific area, for instance Soweto, where it had been in existence for a while, as well as to determine its effectiveness in this area. The results of the study summarily indicated that the efficiency and effectiveness of sector policing in Soweto is predominately reliant on sectors demarcation into manageable sizes and the provision of adequate and sufficient resources. / Police Practice / M. Tech. (Policing)

This study sought to identify and explore the contributing factors responsible for the rate of high absenteeism, as a result of sick leave, at the South African Police Service (SAPS) Academy in Paarl. The research also explored international best practices in the management of absenteeism in police organizations. Furthermore, and most importantly, the study puts forward a set of recommendations to the management of SAPS regarding improvements that could address absenteeism and, ultimately, improve service delivery. Data was collected by means of a literature study coupled with semi-structured individual interviews. The interviews were conducted with the most diligent members of the group employees of the SAPS Academy in Paarl who had taken the least sick leave during the 2009-2012 leave cycle. A thorough literature review was conducted; this literature study focused on SAPS directives, inter alia, standing orders, regulations, national instructions and national legislation. In addition, national and international literature on absenteeism in the workplace was consulted. The findings of the study illustrate the impact of absenteeism on service delivery at the SAPS Academy, Paarl. It was established that absenteeism impacts on the morale of diligent members and, in turn, creates innumerable challenges for managers. The recommendations made in this study could contribute towards addressing and alleviating the impact of excessive absenteeism on service delivery at the SAPS Academy, Paarl. In addition, these recommendations could contribute towards addressing these matters within the broader SAPS body in and other government organizations, since absenteeism in the workplace is a general phenomenon. / Police Practice / M. Tech. (Policing)

The aim of the research was to understand the kind of relationship that exists among officers and other stakeholders in prevention of crime, regarding the purposes of fighting crime in the Zambezi region. This research would want to determine the strength of the relationships and the roles of trust between the police and society to address the research question which exactly refers to what is to be investigated. A qualitative design was used, an approach that involved the analysing and interpreting texts as well as interviews. The study established that there is a poor relationship among stakeholders who actually maintain law and order and that the majority of them were the main contributing factors for the poor implementation of community policing which resulted in poor crime prevention as well. Community policing can only be effectively implemented under the mandate and function of community policing forums as stipulated in the Namibian Police Act 19 of 1990. / Police Practice / M. Tech. (Policing)

The aim of the study is to establish how clients of the Germiston police station experience service delivery from personnel at their local police station and how police officials perceive their service delivery. This research wants to determine the extent of knowledge skills and attitude within the SAPS. The main objective was to evaluate services delivered by SAPS personnel. A qualitative research approach was chosen because it is flexible. The results of the study identified gaps. A significant shortage of personnel in the client service centre was noted. Furthermore, the results revealed that there is poor management and evaluation of the service delivery process. To have an effective and efficient service delivery process, it is recommended that the management of Germiston police station re-enforce legislation on service delivery and human resource capacity with the introduction of a customer service agent in the client service center and implement a monitoring and evaluation strategy. / Inhloso yocwaningo ngukubheka ukuthi abahlinzekwa usizo esiteshini samaphoyisa saseGermiston baluthola kanjani usizo esiteshini samaphoyisa sendawo nokuthi amaphoyisa akubona kanjani ukuhlinzeka kwawo usizo. Lolu cwaningo luhlose ukuveza izinga lamakhono olwazi kanye nokuziphatha ophikweni lamaphoyisa iSAPS. Injongo enkulu kwakuwukuhlaziywa usizo oluhlinzekwa abasebenzi bakwaSAPS. Kwakhethwa indlela yocwaningo ebheka amaqiniso ngoba iyaququleka. Imiphumela yocwaningo yaveza izindawo okungenzeki kahle kuzona. Kwabonakala ukuntuleka okukhulu kwabasebenzi esikhungweni sosizo okuhlinzekwa kubantu. Phezu kwalokho, imiphumela yaveza ukuthi kunokungaphathwa ngendlela nokungahlaziywa kahle kohlelo lokuhlinzekwa kosizo. Ukuze kube khona uhlelo lokuhlinzekwa kosizo olusebenza ngempumelelo nangokonga, kunconywa ukuba abaphathi besiteshi samaphoyisa saseGermiston baphoqe iqoqomthetho maqondana nokuhlinzekwa kosizo, mayelana nabasebenzi abanele kanye nokulethwa komuntu ozobhekana nezindaba zokugculiseka kwamakhasimende esikhungweni sosizo oluhlinzekwa kubantu futhi kuqale kulandelwe isu lokuqapha nokuhlaziya. / Maikemišetšo a thutelo ye ke go hlagiša ka moo badirelwa ba seteišene sa maphodisa sa Germiston ba itemogelago kabo ya ditirela go tšwa go bašomedi ba seteišeneng sa maphodisa sa tikologong ya bona le ka moo bahlankedi ba maphodiša ba bonago kabo ya ditirelo tša bona ka gona. Nyakišišo ye e nyaka go laetša bogolo bja go ba le tsebo le boitshwaro ka go SAPS. Maikemišetšo a magolo e be e le go lekola ditirelo tšeo di abilwego ke bašomedi ba SAPS. Mokgwatebelelo wa dinyakišišo ka go rerišana le banyakišišwa ore o be le kwešišo ya seo o se nyakišišago o kgethilwe ka gobane o ka fetolwa gabonolo. Dipoelo tša thutelo tlhokego ya tshedimošo ye e lekanego. Tlhaelo ye e bonagalago ya bašomedi senthareng ya go direla badirelwa e lemogilwe. Godimo ga moo, dipoela di utollotše gore go na le tshepedišo ye e fokolago ya taolo le tshekatsheko ya kabo ya ditirelo. Gore go be le tshepedišo ye e kgontšhago ya kabo ya ditirelo, go eletšwa gore bolaodi bja seteišene sa maphodisa sa Germiston bo tlaleletše maatla a melao ya kabo ya ditirelo le bokgoni bja dithuši tša batho ka godira gore go be le Modiri wa kabo ya ditirelo senthareng ya dirirelo tša badirelwa le go phethagatša maanotshepetšo a go lebeledišiša le tekolo. / Criminology and Security Science / M. A. (Criminal Justice)

The dissertation deals with the disciplinary process of the South African Police Service - perceptions and preferences of members in the North Rand area of the Gauteng Province. A research question " How members of the SAPS in the North Rand area of the Gauteng Province perceive the disciplinary process" is investigated in this study. The researcher has conducted a quantitative research in the North Rand area of the Gauteng Province using questionnaires and literature study as the research method. The answer to the research question in this study is that members of the SAPS have a negative attitude towards the disciplinary process of the SAPS. There is also uncertainty about the duties of certain role players during the disciplinary process. / Public Administration and Management / M.A. (Public Administration)

The research question of this study is to determine what circumstances and conditions contribute to deaths in police cells. The study was undertaken in order to establish the causes of deaths in police cells and the factors which contribute thereto, as well as to determine the best international practices to prevent deaths in police cells. The literature was reviewed in order to establish the extent to which this phenomenon has been researched in South Africa and in other countries and to determine the regulatory framework related thereto. The researcher had collected data from the dockets relating to deaths in police cells which were kept at the IPID provincial offices in Gauteng and Limpopo. The data were collected by using the docket analysis schedule and were categorised into themes during the analysis process. Four cause of deaths in police cells were identified, namely, suicide, natural causes, assault by fellow detainees and injuries which were sustained prior to detention. Suicide is the leading cause of deaths. The second leading causes of deaths in police cells are natural causes and assault by fellow detainees. Deaths as a result of injuries sustained prior to detention came third. The most common ligatures which were used to commit suicide are shoe-laces, belts and strips torn from clothing and bedding items. The preferred ligature points are the burglar proof bars on cell windows. Booted feet and hands were the most common instruments used to inflict fatal injuries on the detainees. It was also found that police officials are generally not complying fully with the standing orders which regulate the management of people who are detained in police cells. The failure of police officials to comply fully with the standing orders on custody in police cells contributed to the deaths of detainees in police cells. Recommendations are made to prevent the deaths of detainees in police cells. / Police Practice / M. Tech. (Policing)

M.A. / This study aims to determine the role of technology-enhanced learning within the South African Police Service as a medium to bring about effective communication, training and education, and subsequently transformation and realignment of corporate culture. Accordingly, it explores the influence of technology in the modern organisation as well indications of how organisations can conform to the information age. The relation of technology to the South African Police Service is consequently examined with due consideration of the communication and training methods in use. The functioning and compilation of technology-enhanced learning present an understanding of how it relates to the study. Furthermore, based on the evidence of persisting cultures and behaviours, and a perception of ineffectiveness and insufficient training of police personnel, the study determines how such a medium would facilitate transformation in the South African Police Service. The transformation process concentrates mainly on the technical, political and cultural systems of transformation in organisations. The process of awakening, present and future states in the South African Police Service and the setting and attainment of a vision through re-architecturing are discussed. The study argues that related technology-enhanced learning abilities, such as boundarylessness, feedback, participation and networking are essential aspects for transformation. The study also provides the basis for determining the use of technology-enhanced learning as an effective medium in promoting a learning organisation in terms of learning cycles. Related barriers to organisation learning included the aspect of attitudes. The relevance of collectivity as a building block to organisation learning is emphasised. In order to support the effective implementation of such a medium an exposition is given of the management of technology-enhanced learning, including aspects such as innovative-decision processes, implementation, risk assessment and theoretical and technical applications. Mass media theories are studied as part of the teacher/communicator applications for the effective and efficient utilisation of such a medium by both the sender and receiver. Among the concepts covered in the study are needs gratification and the formulation of the content of messages. No communications medium can continue to exist in an organisation without the viewer, client or personnel having a need for it. This led the researcher to undertake a quantitative study of the internal environment of the organisation regarding the use of the current television network POL TV, which serves as a measuring instrument to the adoption and application of technologyenhanced learning, and the levels of training. The conclusion to the study is that the amalgamation and transition processes of the South African Police Service has not yet managed to transform the inherent behaviours of groups of individuals in the organisation. In addition, there is a dire need for the development of personnel skills. The study finds technology-enhanced learning to be a dynamic communications, training and education technology that would facilitate the resolution of many uncertainties amongst personnel and redefine attitudes, beliefs and behaviour. Most importantly, the study concludes that, by means of its interactive, integrated, collective, connective, and boundaryless capability, technology-enhanced learning would bring all structures and people of the organisation together in the collective attainment of organisational vision, mission, goals and objectives. Ultimately, it is argued, the resulting impact of technology-enhanced learning would facilitate the transformation of the South African Police Service and its inherent corporate culture, and enhance service delivery to the community through democratic policing.