Background Exploring the literature stream of the knowledge perspective as well as that of start-ups andincubation, and subsequently bringing the two together. Aim To construct propositions regarding the process of developing managerial capability in incubatedstart-ups. Methodology The study entails 3 start-ups that provide a high technology product. The development ofmanagerial capability was explored through a comparative case study in which founders, businesscoaches and externally recruited employees where interviewed. Findings The process of managerial capability development in incubated start-ups can be deconstructedinto two processes, knowledge acquisition and knowledge integration, where each process presentdistinct attributes in different stages of development of the start-up. This managerial capabilityformation is an incremental process that drives growth.

Start-ups face several issues and challenges in the course of their development as a compa-ny. Open innovation has been discussed in research for more than a decade as a concept, which can bring benefits to a company. Even though most of the research has been focus-ing on large enterprises, some researchers discuss also benefits for small companies like start-ups. Nevertheless, it can be observed that some start-ups decide to adopt the opposite of open innovation, namely closed innovation, through not sharing internal knowledge to the outside world. Hence, start-ups perceive the benefits of open innovation differently and decide accordingly whether to adopt open innovation or not. The purpose of this study is to explore if start-ups decide to actually do the former and what reasons they have to do so. Therefore, this study will further discover at what point in the development of their start-up and with whom they adopt open innovation. As an attractive industry for start-ups, the mobile services industry is selected as a scope for this study. Furthermore, Sweden is selected as the country of study, due to its reputation as one of the most innova-tive countries in the world. A qualitative study has been conducted using in-depth interviews with founders and co-founders of start-ups to retrieve narrative stories about their start-up’s development from the first day of an idea to a scalable business, and their experiences and motivations in re-gards to the application of open innovation practices. The analysis of this study detects pat-terns among the interviewed start-ups and concludes that start-ups in the mobile services industry in Sweden adopt open innovation in each phase of their development process. Furthermore, these patterns include several reasons why the start-ups applied open innova-tion practices and with whom, which are changing over the course of their development.

This thesis presents the results of a research that examines technology appropriation (TA) awareness and identification in digital services start-up companies. Technology appropriation refers to the unexpected ways in which people adopt and adapt technology to make it serve their personal needs and motives. The research questions(Chapter 1) are: (1) How to identify TA within the development of digital services in the context of start-ups? (2) How aware are service providers of the phenomenon of TA? (3)What are the enablers for the appropriation of services by users? To address these questions, the thesis presents in chapter 2 a literature review that illustrates the context of the research, and explains its key concepts: digital services, user involvement in the development of digital services, technology appropriation, and levels of user engagement. Specific research methodological choices as well as specially designed research data collection and analysis tools are subsequently explained in chapter 3. An exploratory study is then introduced in chapter 4 to demonstrate how users can be involved in the development of digital services, evidencing the need for further research in TA. This initial work is concluded in chapter 5 by the introduction of a theoretical framework for TA (TF TA). Chapter 6 outlines the design and planning of the main study consisting of five case studies which provide empirical data for the core findings of this research. A first set of findings deriving from a comparison of TA examples found in the case studies based on the TA three levels proposed framework (TF TA) is presented in chapter 7. A second set of findings presented in chapter 8 helps to respond to the questions: (1) how aware are service providers of the phenomenon of TA, and (2) what are the enablers for the appropriation of services by users? These findings establish the level of TA awareness of each case study, outline the taxonomy of TA service types, and introduce emerging themes resulting from a thematic analysis, which also serves to propose enablers for TA within digital start-ups. Chapter 9 and 10 identifies and presents a third set of findings and contributions to knowledge. Main contributions are: a new tested and revised TA Level Framework created by examining the empirical findings against the TA Theoretical Framework (TA TF). And a new TA Identification Method within the development of digital services in the context of start-ups, underpinned by the tools previously developed in the research. Minor contributions explained in chapter 10 are: A taxonomy of TA services (pro-active/re-active/inactive), an account of the Key Aspects of TA Awareness, a Typology of TA Outcomes (Soft TA, Hard TA, and Hard & Soft), and a revised classification of TA Impact and TA levels. It also comprises an explanation of the relationship of TA Levels & TA Impact, a revised model of the user involvement approach, a new categorisation of TA User Actions (Expected/Engage/TA savvy), and an identification of TA Enablers (User Lead & Service Control). This research has found that the Key Aspects of TA Awareness are TA Concept, Systematic Programme of User Involvement, Mode of User Involvement, Identifying TA Actions, and the TA Enablers (User Lead & Service Control). The research has also found that the users actions and outcomes related to the adoption and adaption the technology, can be classified in High (when the users lead parts of the service), Medium (when the users customised and personalised the service) and Low levels (when the users used the service as intended, but give feedback to the service providers about its used). Additionally, this work has determined that the services and service providers TA Level Awareness is determined by how much they understand and know about TA. This awareness can be classified as proactive (when the service provider understands, identifies, and knowingly foster TA within the service), reactive (when the service provider understands TA in other services but cannot identify TA and reacts to users feedback and TA) and inactive (when the service provider does not recognised and cannot identify TA within the service). This investigation also has established that the aspects of the TA Level Framework can be integrated and employed as a method for TA identification within the services. This study has recognised that TA impact, the extent to which services are employed in the process of appropriation, can be classified as high, medium and low depending on how the service providers change and further develop their service because of their understanding and identification of TA. The enquiry also found that the level of TA impact is different from the TA Level, that the knowledge and awareness of TA impact are underpinned by the user actions and outcomes, as well as by their change and development. Another finding of this research is that the users TA outcomes (this is the tangible consequence of the user adoption and adaptation of technology) can be classified as Soft TA, Hard TA and Soft & Hard TA. Soft TA corresponds to the changes made by users related to the social practices evolution of the service, Hard TA refers to the changes made by the users in the API of the service. Soft & Hard TA relates to the combination of user changes in social aspects and the manipulation of the service s API. The study found that the service providers main approaches to user involvement are: listening to and collaborating, testing and experimenting and active observation. Last, this investigation determined that users actions concerning TA can be expected (users do nothing else other than the expected use of the service), engaged (where users are involved in the development of the service for personal motives) and TA savvy (where users are involved in in the development of the service for personal motives, but they have software and programming skills). The conclusions section summarises the research and explains its limitations. It also presents a personal reflection and indicates avenues for future research.

Este trabalho apresenta um método alternativo para sintonia de múltiplos controladores ressonantes aplicados aos sistemas ininterruptos de energia. A proposta do método é fornecer um conjunto de equações algébricas de simples aplicação que possibilite aos projetistas destes sistemas determinar os parâmetros dos controladores ressonantes com múltiplos modos. As equações apresentadas para determinação dos parâmetros do controlador foram obtidas diretamente com base nos parâmetros e nas características funcionais do inversor. Também nestas equações estão presentes constantes as quais garantem que todo o inversor cujo controlador for sintonizado pelo método atenda as especificações estabelecidas pela norma 60240-3. As constantes são determinadas através da formulação do problema por desigualdades matriciais lineares (LMI - Linear Matrix Inequalities) que levam em conta o equacionamento dinâmico do inversor e dos múltiplos controladores ressonantes. A solução do problema satisfaz simultaneamente a minimização do esforço de controle, onde foi empregada a formulação de custo garantido, juntamente com a localização dos polos de malha-fechada para toda a variação admissível de carga, formulada através do procedimento de D-Estabilidade. / This master thesis shows an alternative method for tuning multiple resonant controllers applied to uninterrupted power supply. The method is intended to provide a set of simple algebraic equations that enable designers of those systems to determine the parameters of the resonant controllers through multiple modes. The equations presented for determining the controller’s parameters were obtained directly based on the parameters and functional characteristics of the inverter. Additionally, constants that ensure that every inverter whose controller is attuned by the method meets the 60240-3 specifications norms can be found in these equations. The constants are determined based on the formulation of the problem through linear matrix inequalities (LMI) that take in consideration the dynamic of the inverter and of the multiple resonant controllers. The solution of the problem ensures both the needs for minimization of control efforts at guaranteed cost, along with the location of close-loop poles for every permissible load variation, formulated through the D-Stability procedure.

Este trabalho apresenta um método alternativo para sintonia de múltiplos controladores ressonantes aplicados aos sistemas ininterruptos de energia. A proposta do método é fornecer um conjunto de equações algébricas de simples aplicação que possibilite aos projetistas destes sistemas determinar os parâmetros dos controladores ressonantes com múltiplos modos. As equações apresentadas para determinação dos parâmetros do controlador foram obtidas diretamente com base nos parâmetros e nas características funcionais do inversor. Também nestas equações estão presentes constantes as quais garantem que todo o inversor cujo controlador for sintonizado pelo método atenda as especificações estabelecidas pela norma 60240-3. As constantes são determinadas através da formulação do problema por desigualdades matriciais lineares (LMI - Linear Matrix Inequalities) que levam em conta o equacionamento dinâmico do inversor e dos múltiplos controladores ressonantes. A solução do problema satisfaz simultaneamente a minimização do esforço de controle, onde foi empregada a formulação de custo garantido, juntamente com a localização dos polos de malha-fechada para toda a variação admissível de carga, formulada através do procedimento de D-Estabilidade. / This master thesis shows an alternative method for tuning multiple resonant controllers applied to uninterrupted power supply. The method is intended to provide a set of simple algebraic equations that enable designers of those systems to determine the parameters of the resonant controllers through multiple modes. The equations presented for determining the controller’s parameters were obtained directly based on the parameters and functional characteristics of the inverter. Additionally, constants that ensure that every inverter whose controller is attuned by the method meets the 60240-3 specifications norms can be found in these equations. The constants are determined based on the formulation of the problem through linear matrix inequalities (LMI) that take in consideration the dynamic of the inverter and of the multiple resonant controllers. The solution of the problem ensures both the needs for minimization of control efforts at guaranteed cost, along with the location of close-loop poles for every permissible load variation, formulated through the D-Stability procedure.

Este trabalho apresenta um método alternativo para sintonia de múltiplos controladores ressonantes aplicados aos sistemas ininterruptos de energia. A proposta do método é fornecer um conjunto de equações algébricas de simples aplicação que possibilite aos projetistas destes sistemas determinar os parâmetros dos controladores ressonantes com múltiplos modos. As equações apresentadas para determinação dos parâmetros do controlador foram obtidas diretamente com base nos parâmetros e nas características funcionais do inversor. Também nestas equações estão presentes constantes as quais garantem que todo o inversor cujo controlador for sintonizado pelo método atenda as especificações estabelecidas pela norma 60240-3. As constantes são determinadas através da formulação do problema por desigualdades matriciais lineares (LMI - Linear Matrix Inequalities) que levam em conta o equacionamento dinâmico do inversor e dos múltiplos controladores ressonantes. A solução do problema satisfaz simultaneamente a minimização do esforço de controle, onde foi empregada a formulação de custo garantido, juntamente com a localização dos polos de malha-fechada para toda a variação admissível de carga, formulada através do procedimento de D-Estabilidade. / This master thesis shows an alternative method for tuning multiple resonant controllers applied to uninterrupted power supply. The method is intended to provide a set of simple algebraic equations that enable designers of those systems to determine the parameters of the resonant controllers through multiple modes. The equations presented for determining the controller’s parameters were obtained directly based on the parameters and functional characteristics of the inverter. Additionally, constants that ensure that every inverter whose controller is attuned by the method meets the 60240-3 specifications norms can be found in these equations. The constants are determined based on the formulation of the problem through linear matrix inequalities (LMI) that take in consideration the dynamic of the inverter and of the multiple resonant controllers. The solution of the problem ensures both the needs for minimization of control efforts at guaranteed cost, along with the location of close-loop poles for every permissible load variation, formulated through the D-Stability procedure.

This thesis investigates the pre-seed funding process for technology start-ups. Furthermore, it aims to investigate, how the process of acquiring pre-seed funding is, and which challenges entrepreneurs are facing during this process. The data of this thesis were collected through semi-structured interviews with tech start-ups that recently have gone through the funding process and where therefore able to contribute with perspectives of the pre-seed funding process. After analysing the data from the interviews, we investigated how entrepreneurs experience the process of acquiring early-stage funding. We found that the pre-seed funding process for tech start-ups first of all is time consuming. The applications to funding-organisations takes up valuable time for the start-up. Furthermore, entrepreneurs should consider the framing and pitching of the business when applying for funding. The entrepreneurs face several challenges during the process, including limitations on how the money can be spent. Many of the funding programme applications are very bureaucratic and demanding, and some startups require external assistance just to fill out these applications. The lack of network for early-stage entrepreneurs is a challenge, when applying for funding for the company. For entrepreneurs, credibility is also an important part when applying for early-stage funding. These are the areas this thesis will touch upon, as they are central aspects to processes and challenges that entrepreneurs are facing during the pre-seed funding phase. Since this thesis comprises a small group of tech start-ups from Uppsala and Stockholm in Sweden, it is not able to say anything about the possible differences in the pre-seed funding processes in other countries. However, this study gives an initial view about the process of acquiring pre-seed funding in these cities and should stimulate for further research addressing this subject in Sweden and abroad.

This thesis is about adware, which is very popular today. The adwares are used to, among other things, down- and upload files from other users on the Internet. One thing that most users of such programs are not aware of is that many of the adwares contain spyware. These spywares install themselves simultaneously with the adwares. Two of the spyware features is to generate pop-ups in the web browser and to direct advertisment from the users web habits. In some cases the users can protect themselves against pop-ups by installing additional software. To investigate these problems, five adwares have been exposed to five tests.

Detta examensarbete har genomförts tillsammans med Umeå Energi och behandlar ett av deras kunders problem. En specifik gång- och cykelvägstunnel har varit ämne för klagomål från allmänheten på grund av att dess belysning släcks under dagtid. Under vissa perioder på dygnet upplevs tunneln som mörk och otrygg. I dagsläget styrs tunnelbelysningen tillsammans med andra delar av gatubelysningen av en ljussensor och önskemål finns att installera ett batterilager som försörjer tunnelbelysningen under den tiden som den ordinarie strömförsörjningen är avstängd. Då gatubelysningen utöver att vara avstängd periodvis över dagen även är helt avstängd under hela juni och halva juli krävdes även en solpanel för att försörja belysningen under den tiden. Solkraft valdes mycket på grund av det faktum att den producerar som mest under den tid som anläggningen inte har någon typ av fast strömförsörjning men även med tanke på kundens önskan om att jobba med förnybar energi. För att leva upp till Trafikverkets riktvärden behövdes enligt utförda mätningar bara en lite del av belysningens fulla effekt användas. Då armaturerna var förberedda för Dali och anläggningen önskades hållas så liten som möjligt föreslogs rörelsesensorer som både stänger av belysningen när det inte befinner sig någon i tunneln men även inte höjer belysningen mer än nödvändigt. Batterier dimensionerades utefter förväntad belastning och givna effektförluster. För att utvärdera solpanelens förmåga att täcka in anläggningens behov simulerades anläggningen i Polysun. De 37 kWh/månad som solpanelen på 300 Wp genererar under sommaren räcker till 14 timmar belysning per dag vilket anses räcka under den tidsperioden baserat på tunnels användning. Kretsschema med komponentlista, kabellista och en föreslagen layout producerades i PCSchematics för att visa på en typ av lösning. I övrigt rekommenderades det att måla tunneln i ljus färg för bättre förmåga att reflektera ljus. Möjligtvis skulle det kunna leda till att belysningen kan dimras ner ytterligare. / This bachelor thesis has been carried out along with Umeå Energi and addresses one of their clients' problems. A specific tunnel used for walking- and cycling traffic has been the subject of complaints from the public because its lighting is switched off during the daytime. During certain periods of the day, the tunnel feels dark and unsafe. Currently, the tunnel lighting is being controlled, alongside with other parts of the street lighting, by a light sensor. There is a desire to use battery storage to supply the tunnel lighting during the time when the power is turned off. Since the street lighting in addition to being switched off periodically throughout the day is also completely shut down throughout June and half of July, a solar panel was required to provide energy to the luminaires during that time. Solar power was chosen partly because of the fact that it produces the most amount of energy during the time the facility has no type of power supply but also in view of the customer's desire to work with renewable energy. In order to live up to the Traffic Authority's guideline values, only a small part of the power was required. The luminaires were prepared for Dali and since the facility was desired to be as small as possible, motion sensors that both turn off the lighting when there is no one in the tunnel but also does not raise the lighting more than necessary was suggested. Batteries were dimensioned upon expected load and given power losses. To evaluate the solar panel's ability to cover the luminaires needs, simulations was made in Polysun. The 37 kWh/month that the 300 Wp solar panel generates during the summer is sufficient for 14 hours of lighting per day, which is considered enough for the time period based on the tunnel usage. Circuit diagram with component list, cable list and a proposed layout were produced in PCSchematics to display one type of solution. In addition, it was recommended to paint the tunnel in a bright color to better reflect light. Possibly, it could lead to a further reduction of the illumination.

Vlivy a přínosy expresní přepravy na rozvoj ekonomiky a na proces globalizace. Analýza mezinárodních expresních kurýrních společností přítomných na českém trhu. Porovnání kvality a rozsahu jimi nabízených služeb.