The question of whether outsourcing is a good or bad organizational practice has traditionally come down to whether the positive financial impact of outsourcing overcomes the potential organizational liabilities. The theoretical model proposed in this thesis argues that such thinking underestimates the positive organizational benefits that arise from outsourcing by giving inadequate consideration to impacts that outsourcing has on the innovation cycle of outsourcing providers. This research adds to our understanding of outsourcing decision-making in three important ways. First, the thesis presents how innovation benefits can arise from outsourcing and proposes four potential innovation benefits from outsourcing – the motivation for creativity, innovation scale, innovation scope and complementarity of capability. The central hypotheses argue that these beneficial factors should increase the likelihood of a decision to outsource an activity. Second, this research extends our understanding of outsourcing by examining the moderating effect of value appropriation on the decision to outsource. Third, the thesis provides a rigorous empirical utility theoretical approach – best-worst scaling and discrete choice modeling – to understanding managerial preferences and the components of outsourcing decision making. The findings reveal that a significant segment of managers do indeed look beyond cost in choosing to outsource, focusing instead to concentrate broadly on a supplier’s commitment to innovation, complementarity of capabilities and the ability of an outsourcing contract to appropriate value created in a relationship. This implies that the managerial application of outsourcing is not restricted to a short-term solution for cost savings, but can potentially be thought of, and used as, a strategic mechanism to drive innovation in organizations. Some benefits may not be immediately obvious (e.g., a supplier’s motivation for innovation) and require more awareness from managers. Together, the theory and empirics provide insight into outsourcing decision-making and the opportunities for extending outsourcing as a strategic mechanism to drive innovation more broadly.

The question of whether outsourcing is a good or bad organizational practice has traditionally come down to whether the positive financial impact of outsourcing overcomes the potential organizational liabilities. The theoretical model proposed in this thesis argues that such thinking underestimates the positive organizational benefits that arise from outsourcing by giving inadequate consideration to impacts that outsourcing has on the innovation cycle of outsourcing providers. This research adds to our understanding of outsourcing decision-making in three important ways. First, the thesis presents how innovation benefits can arise from outsourcing and proposes four potential innovation benefits from outsourcing – the motivation for creativity, innovation scale, innovation scope and complementarity of capability. The central hypotheses argue that these beneficial factors should increase the likelihood of a decision to outsource an activity. Second, this research extends our understanding of outsourcing by examining the moderating effect of value appropriation on the decision to outsource. Third, the thesis provides a rigorous empirical utility theoretical approach – best-worst scaling and discrete choice modeling – to understanding managerial preferences and the components of outsourcing decision making. The findings reveal that a significant segment of managers do indeed look beyond cost in choosing to outsource, focusing instead to concentrate broadly on a supplier’s commitment to innovation, complementarity of capabilities and the ability of an outsourcing contract to appropriate value created in a relationship. This implies that the managerial application of outsourcing is not restricted to a short-term solution for cost savings, but can potentially be thought of, and used as, a strategic mechanism to drive innovation in organizations. Some benefits may not be immediately obvious (e.g., a supplier’s motivation for innovation) and require more awareness from managers. Together, the theory and empirics provide insight into outsourcing decision-making and the opportunities for extending outsourcing as a strategic mechanism to drive innovation more broadly.

Titel: Förutsättningar för värdebaserad prissättning: en fallstudie av den svenska anläggningsbranschen. Datum för slutseminarium: 2014-06-03. Program: Marknadsföringsprogrammet. Författare: Robin Sörensson, Albin Sköld och Jakob Sköld. Handledare: Peter Caesar. Examinator: Dr. Pejvak Oghazi. Nyckelord: Prissättning, värdebaserad prissättning, värdeskapande, värdeappriopriering. Syfte: Syftet med denna studie är att identifiera interna och externa faktorer som påverkar prissättningen samt beskriva vilka förutsättningar för tillämpning av värdebaserad prissättning dessa faktorer ger upphov till. Teoretiskt ramverk: Det teoretiska ramverket utgår från de två olika dominerande synsätten på värdeskapande och värdeappriopriering. Forskning på prissättning i förhållande till dessa synsätt hämtas i huvudsak från Porter (1980), Dutta et al. (2003) och Hallberg (2008). Metod: Studien bygger på en kvalitativ datainsamling genom intervjuer med personer inom ett utvalt fallföretag inom anläggningsbranschen och fyra av deras återförsäljare. Empiriskt resultat: Empirikapitlet innehåller den kvalitativa datan som samlats in genom intervjuerna och presenteras i form av en tabell samt preliminär dataanalys. Analys: Utifrån empirin och det teoretiska ramverket har externa och interna faktorer som påverkar utformandet av en prissättningsstrategi identifierats. Dessa faktorer har också delats upp i drivkrafter och hinder för att klargöra vilka förutsättningar för en tillämpning av värdebaserad prissättning som finns. Detta presenteras i form av tabeller och löpande text. Slutsatser: Sammantaget har tio faktorer som påverkar prissättningen inom anläggningsbranschen identifierats och beskrivits. Sex faktorer är branschrelaterade och fyra faktorer är resursrelaterade. Det kan ses tendenser till att de externa faktorerna bidrar mer till drivkrafter och de interna faktorerna till mer av hinder för en tillämpning av en värdebaserad prissättningsstrategi. / Title: Prerequisites for value-based pricing: a case study of the Swedish construction industry. Date of final seminar: 2014-06-03. Program: Marketing program. Authors: Robin Sörensson, Albin Sköld och Jakob Sköld. Advisor: Peter Caesar. Examiner: Dr. Pejvak Oghazi. Keywords: Pricing, value based pricing, value creation, value appropriation. Purpose: The purpose of this study is to identify internal and external factors affecting the pricing as well as describe the conditions for implementation of value-based pricing that these factors gives rise. Theoretical framework: The theoretical framework is based on the two dominant approaches to value creation and value appropriation. Research on pricing in relation to these approaches retrieved mainly from Porter (1980), Dutta et al. (2003) and Hallberg (2008). Methodology: The study is based on qualitative data collection through interviews with people within a selected case companies in the construction industry and four of their dealers. Empirical results: Empirical chapter includes the qualitative data collected through interviews and presented in tabular form as well as a preliminary data analysis. Analysis: Through the empirical result and the theoretical frameworks, external and internal factors affecting the design of a pricing strategy has been identified. These factors have also been divided into drivers and barriers to clarify the requirements for the application of value-based pricing that is available. This is presented in the form of tables and scrolling text. Conclusions: Overall, ten factors that affects the pricing of the construction industry has been identified and described. Six factors are industry-related and four factors are resource-related. Tendency’s can also been seen for that the external factors contributing more to the driving forces and the internal factors of more obstacles to the application of a value-based pricing strategy.

Philosophiae Doctor - PhD / With the advent of democracy, the ANC government was faced with the problem of addressing abject poverty, persistent unemployment and rank economic inequality that beset black South Africans under apartheid. To address these problems in a structured and comprehensive fashion, the Broad-Based Black Economic Empowerment Act 53 of 2003 (BBBEE Act) was promulgated. Several economists believed that growth in the economy is the bedrock upon which black economic empowerment would provide the foundation to correct these economic problems. This study sought to interrogate black economic empowerment as a means to address economic inequality and unemployment. The method of analysis and critique employed in this study is based on theories that Marx formulated in Capital: A Critique of Political Economy. In particular, this study draws on Marx’s theories of fictitious capital, surplus value production and appropriation, and the creation of the industrial reserve army. The thesis uses the theory to examine two BEE cases namely the Sanlam and Sasol equity transactions. It also analyses the relationship between productive capital and fictitious capital through an examination of Lonmin plc and Shanduka Pty Ltd, with a focus on the use of labour power to produce surplus value. Finally, it looks briefly at Sanlam and Sankorp to understand the rise of the black middle class in South Africa. Ultimately, this study charts a Marxist path to explain why black economic empowerment is unable to address economic inequality and unemployment. At the centre of this study is the problematisation of the capitalist mode of production on which black economic empowerment rests. The central argument advanced is that the very capitalist structure upon which this growth strategy was based, in fact laid the foundation for the reproduction of these self-same phenomena.

For the last months, the Swedish e-commerce market has experienced impacted competitive dynamics followed by the entrance of the US giant, Amazon. This thesis investigated the competitive dynamics that developed after the entrance of Amazon on the Swedish e-commerce market. The research aimed to accentuate how the competitive dynamics developed, how Amazon was perceived on the Swedish market, and whether it was in fact unwelcome by Swedish firms. Suspicion of the unfamiliar giant resulted in various reactions from the Swedish players. The thesis conducted a case study of the competitive dynamics that developed from Amazon’s entrance into the Swedish market. A conceptual framework based on previous research was constructed to connect essential theories within competitive dynamics. The framework represents an industry’s competitive environment when an actor enters a new market. The empirical data was collected through qualitative research interviews with five Swedish firms operating within the book industry, children product industry, and marketplace industry. Findings showed that competitive dynamics is evidently impacted. The Swedish players are less threatened than expected, and many preparations were in store before the entrance. Findings additionally found that Amazon could help to drive customer consciousness of marketplaces. This thesis has contributed to additional insight in competitive dynamics from a firm perspective.

O que motivou a realização desse trabalho foi estudar estruturas organizacionais complexas, uma vez que tais formas - pouco exploradas empiricamente - têm sido muito atuantes no atual cenário econômico. Além disso, investigações nesse campo são importantes porque a literatura da área não apresenta consenso sobre o impacto e o desempenho desses modelos organizacionais. Assim, esta pesquisa colabora com um maior entendimento sobre as estruturas complexas, investigando uma rede inserida no sistema agroindustrial do vinho, no Vale dos Vinhedos - RS. Esta é uma região rural formada por vinícolas, produtores de uva, hotéis, pousadas, restaurantes e artesanatos. Dentro desse sistema complexo ocorrem várias ações coletivas, destacando-se a obtenção do Selo de Indicação de Procedência dos vinhos finos da região, em 2002. Essa certificação afeta vários atores, sendo que se desconhecia o impacto da ação para os diferentes agentes envolvidos. Assim, este estudo identificou como a rede do Vale dos Vinhedos possibilita a criação de valor para os atores coletivos nela inseridos, além de analisar como ocorre a apropriação do valor gerado na rede entre os agentes. Os dados empíricos foram obtidos por meio de entrevistas e questionários realizados com produtores e vinícolas. Para a análise dos dados, utilizaram-se os métodos econométrico e descritivo. Em relação ao primeiro, realizaram-se regressões e os dados foram organizados em modelo painel. Os principais resultados apontam para um cenário de criação de valor na rede vitivinícola. O selo de Indicação de Procedência possui impacto positivo sobre a venda de vinhos finos das vinícolas, além de influenciar de forma positiva a venda de vinhos comuns dessas firmas, o que conduz a um contexto de formação de externalidades. Também comprovou-se que a certificação apresenta influência positiva sobre a renda por hectare dos produtores de uva da região. Porém, no que tange à apropriação do valor gerado pela rede, evidenciou-se que os atores possuem ganhos diferenciados. Os resultados sugerem que as vinícolas conseguem se apropriar mais do que os viticultores do valor criado pela rede. Ainda cumpre destacar que a rede possibilita criação de valor para outros atores envolvidos, como hotéis, restaurantes, comércios, pousadas e artesanatos, uma vez que promove geração de externalidades positivas, como: aumento do número de turistas na região; geração de empregos; reconhecimento da região em todo o país e no exterior; fortalecimento dos diversos estabelecimentos comerciais inseridos no vale e valorização dos imóveis rurais. De maneira geral, a pesquisa demonstra que os ganhos e as fontes de criação de valor existentes em redes superam os riscos e custos de tais sistemas coletivos. Esse estudo apresenta relevante contribuição, principalmente, se considerado que o Vale dos Vinhedos serve de modelo para outras regiões do país, uma vez que é pioneiro em termos de certificação geográfica no Brasil. / What motivated the realization of this research was to study complex organizational structures, since such forms - little explored empirically - have been active in the current economic scenario. Moreover, investigations in this field are important, since the literature regarding this subject does not present a consensus on the impact and performance of these organizational models. Therefore, this research contributes with a greater understanding on complex organizational systems, by investigating a network inserted in the agro-industrial system of wine, in Vale dos Vinhedos - RS. This is a rural region formed by wineries, grape growers, hotels, restaurants, inns and craftworks. Within this complex system, it occurs several collective actions, with special mention to the acquisition of the Indication of Origin Label of fine wines, in 2002. This certification affects several actors in the collective system, but the impact of the action on the agents involved is unknown. Therefore, this study identify how the network of Vale dos Vinhedos enables the value creation for the collective actors involved, as well as analyses how the value appropriation occurs between the agents. The empirical data were obtained through interviews and questionnaires conducted with wineries and grape growers. Econometric and descriptive methods were used to analyze the data. In relation to the first method, regressions were performed and the data were organized in a panel model. The main results point to a value creation scenario in the investigated network. The Indication of Origin Label has a positive impact on the sales of fine wines from wineries and also has a positive influence on the sales of common wines of these firms, leading to a formation context of externalities. The survey also found that the certification has a positive influence on the local wine producers income. However, regarding to the appropriation of the value generated by the network, it became evident that the actors have different gains. The results suggest that wineries can appropriate more the value created by the network than the growers. It should also be noted that the network enables value creation for other stakeholders, such as hotels, restaurants, shops, inns and crafts, since it promotes the generation of positive externalities as: increasing numbers of tourists, employment generating, recognition of the region around the country and abroad, strengthening of various shops in the region and valuation of rural properties. In general, the research shows that the gains and the sources of value creation in networks outweigh the risks and costs of such collective systems. This study presents relevant contribution, especially when considering that Vale dos Vinhedos is a model for other regions of the country, since it is a pioneer in terms of geographic certification in Brazil.

As empresas alocam seus recursos escassos entre dois processos fundamentais: de criação de valor (ex. inovando, produzindo e entregando produtos ao mercado) e de apropriação de valor (ex. extraindo lucros do mercado). Embora ambos os processos sejam pré-requisito para a vantagem competitiva sustentável, a empresa possui considerável liberdade para decidir qual processo será enfatizado. Configura-se um trade-off estratégico que é representado por uma ênfase estratégica, ou seja, a ênfase relativa que a empresa emprega na apropriação de valor em relação à criação de valor. No entanto, poucas pesquisas exploraram o impacto desse trade-off no desempenho financeiro. Quais são os impactos da mudança da ênfase estratégica (criação de valor versus apropriação de valor) no desempenho financeiro das empresas no contexto brasileiro? Uma métrica de ênfase estratégica baseada nos gastos em P&D (criação de valor) e nos gastos de Marketing (apropriação de valor) foi testada e validada no contexto brasileiro. Em seguida, analisou-se o impacto financeiro deste trade-off por meio de cinco indicadores de desempenho (Retorno da Ação, Giro do Ativo, Margem Líquida, q de Tobin e Crescimento de Vendas) por meio de regressões múltiplas. Adicionalmente o trade-off foi investigado segundo três fatores: o ambiente tecnológico, a rentabilidade prévia e a estratégia do passado. A ênfase estratégica foi validada como indicador que mensura o trade-off entre criação de valor (exploration) e apropriação de valor (exploitation) no contexto brasileiro. Quando a empresa enfatiza mais a apropriação de valor relativamente à criação de valor, maior é o Giro do Ativo e o Crescimento das Vendas. Esses resultados podem ser fruto da administração míope de marketing, ou seja, a ênfase excessiva nos resultados de curto prazo por meio da redução dos investimentos em marketing. Isso não minimiza a relevância do processo de criação de valor, mas evidencia a importância dos mecanismos de isolamento na apropriação de parte do valor criado. Duas características da empresa se revelaram como moderadoras da relação entre a ênfase estratégica e o desempenho financeiro: a estratégia passada e a rentabilidade anterior. A estratégia anterior influencia a ênfase estratégica por meio dos retornos marginais decrescentes. As empresas que mudam sua ênfase estratégica anterior, seja criação de valor ou apropriação de valor, tendem a apresentar retornos superiores (maiores Margem Líquida, Giro do Ativo, Crescimento de Vendas e q de Tobin). Também se identificou que a rentabilidade anterior influencia a estratégia atual da empresa. Se a empresa foi lucrativa, a apropriação de valor é mantida para garantir uma Margem Líquida e um q de Tobin maiores. Por outro lado, as empresas com prejuízo se voltam à criação de valor para fomentar novas oportunidades de ganhos. Por fim, apresentam-se as limitações do estudo com a agenda de pesquisas futuras. / Firms allocate their limited resources between two fundamental processes of creating value (i.e., innovating, producing, and delivering products to the market) and appropriating value (i.e., extracting profits in the marketplace). Although both value creation and value appropriation are required for achieving sustained competitive advantage, a firm has significant latitude in deciding the extent to which it emphasizes one process over the other. There is a strategic trade-off represented by the strategic emphasis: the relative emphasis a firm places on value appropriation relative to value creation. However, few researches have explored the financial impact of this trade-off. What impact does strategic emphasis shift (i.e., emphasis on value creation versus value appropriation) have on firm‟s financial performance in the Brazilian context? A strategic emphasis metric based on the R&D spending (value creation) and on marketing spending (value appropriation) was tested and validated in the Brazilian context. Then, the financial impact of this trade-off was analyzed by five performance metrics (Stock Return, Asset Turnover, Net Margin, Tobin‟s Q and Sales Growth) by multiple regressions. In addition, the trade-off was investigated according three factors: technological environment, previous profitability and past strategy. The strategic emphasis was validated as a metric that measures the trade-off among value creation (exploration) and value appropriation (exploitation) in the Brazilian context. When the firm emphasizes more in value appropriation than the value creation, the Asset Turnover and the Sales Growth are higher. These results may occur because of the myopic marketing management, in other words, an overemphasis on the current term financial performance and the use of marketing tools to inflate current profitability measures. This doesn‟t understate the relevance of the value creation process, but rather highlight the importance of the isolating mechanisms in the appropriation of the part of the value created. Two firm‟s characteristics moderate the relation of strategic emphasis and financial performance: the past strategy and the previous profitability. The past strategy affects the strategic emphasis by the diminishing marginal returns. Firms that change their strategic emphasis (value creation or value appropriation), tend to present superior return (higher Net Margin, Asset Turnover, Sales Growth and Tobin‟s Q). Also the previous profitability influences the current firm‟s strategy. If the firm was profitable, the value appropriation is maintained to guarantee higher Net Margin and Tobin‟s Q. On the other hand, the firms with negative profitability turn to value creation to promote new opportunities of gains. Finally, research limitations and future research agenda is presented.

As empresas alocam seus recursos escassos entre dois processos fundamentais: de criação de valor (ex. inovando, produzindo e entregando produtos ao mercado) e de apropriação de valor (ex. extraindo lucros do mercado). Embora ambos os processos sejam pré-requisito para a vantagem competitiva sustentável, a empresa possui considerável liberdade para decidir qual processo será enfatizado. Configura-se um trade-off estratégico que é representado por uma ênfase estratégica, ou seja, a ênfase relativa que a empresa emprega na apropriação de valor em relação à criação de valor. No entanto, poucas pesquisas exploraram o impacto desse trade-off no desempenho financeiro. Quais são os impactos da mudança da ênfase estratégica (criação de valor versus apropriação de valor) no desempenho financeiro das empresas no contexto brasileiro? Uma métrica de ênfase estratégica baseada nos gastos em P&D (criação de valor) e nos gastos de Marketing (apropriação de valor) foi testada e validada no contexto brasileiro. Em seguida, analisou-se o impacto financeiro deste trade-off por meio de cinco indicadores de desempenho (Retorno da Ação, Giro do Ativo, Margem Líquida, q de Tobin e Crescimento de Vendas) por meio de regressões múltiplas. Adicionalmente o trade-off foi investigado segundo três fatores: o ambiente tecnológico, a rentabilidade prévia e a estratégia do passado. A ênfase estratégica foi validada como indicador que mensura o trade-off entre criação de valor (exploration) e apropriação de valor (exploitation) no contexto brasileiro. Quando a empresa enfatiza mais a apropriação de valor relativamente à criação de valor, maior é o Giro do Ativo e o Crescimento das Vendas. Esses resultados podem ser fruto da administração míope de marketing, ou seja, a ênfase excessiva nos resultados de curto prazo por meio da redução dos investimentos em marketing. Isso não minimiza a relevância do processo de criação de valor, mas evidencia a importância dos mecanismos de isolamento na apropriação de parte do valor criado. Duas características da empresa se revelaram como moderadoras da relação entre a ênfase estratégica e o desempenho financeiro: a estratégia passada e a rentabilidade anterior. A estratégia anterior influencia a ênfase estratégica por meio dos retornos marginais decrescentes. As empresas que mudam sua ênfase estratégica anterior, seja criação de valor ou apropriação de valor, tendem a apresentar retornos superiores (maiores Margem Líquida, Giro do Ativo, Crescimento de Vendas e q de Tobin). Também se identificou que a rentabilidade anterior influencia a estratégia atual da empresa. Se a empresa foi lucrativa, a apropriação de valor é mantida para garantir uma Margem Líquida e um q de Tobin maiores. Por outro lado, as empresas com prejuízo se voltam à criação de valor para fomentar novas oportunidades de ganhos. Por fim, apresentam-se as limitações do estudo com a agenda de pesquisas futuras. / Firms allocate their limited resources between two fundamental processes of creating value (i.e., innovating, producing, and delivering products to the market) and appropriating value (i.e., extracting profits in the marketplace). Although both value creation and value appropriation are required for achieving sustained competitive advantage, a firm has significant latitude in deciding the extent to which it emphasizes one process over the other. There is a strategic trade-off represented by the strategic emphasis: the relative emphasis a firm places on value appropriation relative to value creation. However, few researches have explored the financial impact of this trade-off. What impact does strategic emphasis shift (i.e., emphasis on value creation versus value appropriation) have on firm‟s financial performance in the Brazilian context? A strategic emphasis metric based on the R&D spending (value creation) and on marketing spending (value appropriation) was tested and validated in the Brazilian context. Then, the financial impact of this trade-off was analyzed by five performance metrics (Stock Return, Asset Turnover, Net Margin, Tobin‟s Q and Sales Growth) by multiple regressions. In addition, the trade-off was investigated according three factors: technological environment, previous profitability and past strategy. The strategic emphasis was validated as a metric that measures the trade-off among value creation (exploration) and value appropriation (exploitation) in the Brazilian context. When the firm emphasizes more in value appropriation than the value creation, the Asset Turnover and the Sales Growth are higher. These results may occur because of the myopic marketing management, in other words, an overemphasis on the current term financial performance and the use of marketing tools to inflate current profitability measures. This doesn‟t understate the relevance of the value creation process, but rather highlight the importance of the isolating mechanisms in the appropriation of the part of the value created. Two firm‟s characteristics moderate the relation of strategic emphasis and financial performance: the past strategy and the previous profitability. The past strategy affects the strategic emphasis by the diminishing marginal returns. Firms that change their strategic emphasis (value creation or value appropriation), tend to present superior return (higher Net Margin, Asset Turnover, Sales Growth and Tobin‟s Q). Also the previous profitability influences the current firm‟s strategy. If the firm was profitable, the value appropriation is maintained to guarantee higher Net Margin and Tobin‟s Q. On the other hand, the firms with negative profitability turn to value creation to promote new opportunities of gains. Finally, research limitations and future research agenda is presented.

As empresas alocam seus recursos escassos entre dois processos fundamentais: de criação de valor (ex. inovando, produzindo e entregando produtos ao mercado) e de apropriação de valor (ex. extraindo lucros do mercado). Embora ambos os processos sejam pré-requisito para a vantagem competitiva sustentável, a empresa possui considerável liberdade para decidir qual processo será enfatizado. Configura-se um trade-off estratégico que é representado por uma ênfase estratégica, ou seja, a ênfase relativa que a empresa emprega na apropriação de valor em relação à criação de valor. No entanto, poucas pesquisas exploraram o impacto desse trade-off no desempenho financeiro. Quais são os impactos da mudança da ênfase estratégica (criação de valor versus apropriação de valor) no desempenho financeiro das empresas no contexto brasileiro? Uma métrica de ênfase estratégica baseada nos gastos em P&D (criação de valor) e nos gastos de Marketing (apropriação de valor) foi testada e validada no contexto brasileiro. Em seguida, analisou-se o impacto financeiro deste trade-off por meio de cinco indicadores de desempenho (Retorno da Ação, Giro do Ativo, Margem Líquida, q de Tobin e Crescimento de Vendas) por meio de regressões múltiplas. Adicionalmente o trade-off foi investigado segundo três fatores: o ambiente tecnológico, a rentabilidade prévia e a estratégia do passado. A ênfase estratégica foi validada como indicador que mensura o trade-off entre criação de valor (exploration) e apropriação de valor (exploitation) no contexto brasileiro. Quando a empresa enfatiza mais a apropriação de valor relativamente à criação de valor, maior é o Giro do Ativo e o Crescimento das Vendas. Esses resultados podem ser fruto da administração míope de marketing, ou seja, a ênfase excessiva nos resultados de curto prazo por meio da redução dos investimentos em marketing. Isso não minimiza a relevância do processo de criação de valor, mas evidencia a importância dos mecanismos de isolamento na apropriação de parte do valor criado. Duas características da empresa se revelaram como moderadoras da relação entre a ênfase estratégica e o desempenho financeiro: a estratégia passada e a rentabilidade anterior. A estratégia anterior influencia a ênfase estratégica por meio dos retornos marginais decrescentes. As empresas que mudam sua ênfase estratégica anterior, seja criação de valor ou apropriação de valor, tendem a apresentar retornos superiores (maiores Margem Líquida, Giro do Ativo, Crescimento de Vendas e q de Tobin). Também se identificou que a rentabilidade anterior influencia a estratégia atual da empresa. Se a empresa foi lucrativa, a apropriação de valor é mantida para garantir uma Margem Líquida e um q de Tobin maiores. Por outro lado, as empresas com prejuízo se voltam à criação de valor para fomentar novas oportunidades de ganhos. Por fim, apresentam-se as limitações do estudo com a agenda de pesquisas futuras. / Firms allocate their limited resources between two fundamental processes of creating value (i.e., innovating, producing, and delivering products to the market) and appropriating value (i.e., extracting profits in the marketplace). Although both value creation and value appropriation are required for achieving sustained competitive advantage, a firm has significant latitude in deciding the extent to which it emphasizes one process over the other. There is a strategic trade-off represented by the strategic emphasis: the relative emphasis a firm places on value appropriation relative to value creation. However, few researches have explored the financial impact of this trade-off. What impact does strategic emphasis shift (i.e., emphasis on value creation versus value appropriation) have on firm‟s financial performance in the Brazilian context? A strategic emphasis metric based on the R&D spending (value creation) and on marketing spending (value appropriation) was tested and validated in the Brazilian context. Then, the financial impact of this trade-off was analyzed by five performance metrics (Stock Return, Asset Turnover, Net Margin, Tobin‟s Q and Sales Growth) by multiple regressions. In addition, the trade-off was investigated according three factors: technological environment, previous profitability and past strategy. The strategic emphasis was validated as a metric that measures the trade-off among value creation (exploration) and value appropriation (exploitation) in the Brazilian context. When the firm emphasizes more in value appropriation than the value creation, the Asset Turnover and the Sales Growth are higher. These results may occur because of the myopic marketing management, in other words, an overemphasis on the current term financial performance and the use of marketing tools to inflate current profitability measures. This doesn‟t understate the relevance of the value creation process, but rather highlight the importance of the isolating mechanisms in the appropriation of the part of the value created. Two firm‟s characteristics moderate the relation of strategic emphasis and financial performance: the past strategy and the previous profitability. The past strategy affects the strategic emphasis by the diminishing marginal returns. Firms that change their strategic emphasis (value creation or value appropriation), tend to present superior return (higher Net Margin, Asset Turnover, Sales Growth and Tobin‟s Q). Also the previous profitability influences the current firm‟s strategy. If the firm was profitable, the value appropriation is maintained to guarantee higher Net Margin and Tobin‟s Q. On the other hand, the firms with negative profitability turn to value creation to promote new opportunities of gains. Finally, research limitations and future research agenda is presented.

O que motivou a realização desse trabalho foi estudar estruturas organizacionais complexas, uma vez que tais formas - pouco exploradas empiricamente - têm sido muito atuantes no atual cenário econômico. Além disso, investigações nesse campo são importantes porque a literatura da área não apresenta consenso sobre o impacto e o desempenho desses modelos organizacionais. Assim, esta pesquisa colabora com um maior entendimento sobre as estruturas complexas, investigando uma rede inserida no sistema agroindustrial do vinho, no Vale dos Vinhedos - RS. Esta é uma região rural formada por vinícolas, produtores de uva, hotéis, pousadas, restaurantes e artesanatos. Dentro desse sistema complexo ocorrem várias ações coletivas, destacando-se a obtenção do Selo de Indicação de Procedência dos vinhos finos da região, em 2002. Essa certificação afeta vários atores, sendo que se desconhecia o impacto da ação para os diferentes agentes envolvidos. Assim, este estudo identificou como a rede do Vale dos Vinhedos possibilita a criação de valor para os atores coletivos nela inseridos, além de analisar como ocorre a apropriação do valor gerado na rede entre os agentes. Os dados empíricos foram obtidos por meio de entrevistas e questionários realizados com produtores e vinícolas. Para a análise dos dados, utilizaram-se os métodos econométrico e descritivo. Em relação ao primeiro, realizaram-se regressões e os dados foram organizados em modelo painel. Os principais resultados apontam para um cenário de criação de valor na rede vitivinícola. O selo de Indicação de Procedência possui impacto positivo sobre a venda de vinhos finos das vinícolas, além de influenciar de forma positiva a venda de vinhos comuns dessas firmas, o que conduz a um contexto de formação de externalidades. Também comprovou-se que a certificação apresenta influência positiva sobre a renda por hectare dos produtores de uva da região. Porém, no que tange à apropriação do valor gerado pela rede, evidenciou-se que os atores possuem ganhos diferenciados. Os resultados sugerem que as vinícolas conseguem se apropriar mais do que os viticultores do valor criado pela rede. Ainda cumpre destacar que a rede possibilita criação de valor para outros atores envolvidos, como hotéis, restaurantes, comércios, pousadas e artesanatos, uma vez que promove geração de externalidades positivas, como: aumento do número de turistas na região; geração de empregos; reconhecimento da região em todo o país e no exterior; fortalecimento dos diversos estabelecimentos comerciais inseridos no vale e valorização dos imóveis rurais. De maneira geral, a pesquisa demonstra que os ganhos e as fontes de criação de valor existentes em redes superam os riscos e custos de tais sistemas coletivos. Esse estudo apresenta relevante contribuição, principalmente, se considerado que o Vale dos Vinhedos serve de modelo para outras regiões do país, uma vez que é pioneiro em termos de certificação geográfica no Brasil. / What motivated the realization of this research was to study complex organizational structures, since such forms - little explored empirically - have been active in the current economic scenario. Moreover, investigations in this field are important, since the literature regarding this subject does not present a consensus on the impact and performance of these organizational models. Therefore, this research contributes with a greater understanding on complex organizational systems, by investigating a network inserted in the agro-industrial system of wine, in Vale dos Vinhedos - RS. This is a rural region formed by wineries, grape growers, hotels, restaurants, inns and craftworks. Within this complex system, it occurs several collective actions, with special mention to the acquisition of the Indication of Origin Label of fine wines, in 2002. This certification affects several actors in the collective system, but the impact of the action on the agents involved is unknown. Therefore, this study identify how the network of Vale dos Vinhedos enables the value creation for the collective actors involved, as well as analyses how the value appropriation occurs between the agents. The empirical data were obtained through interviews and questionnaires conducted with wineries and grape growers. Econometric and descriptive methods were used to analyze the data. In relation to the first method, regressions were performed and the data were organized in a panel model. The main results point to a value creation scenario in the investigated network. The Indication of Origin Label has a positive impact on the sales of fine wines from wineries and also has a positive influence on the sales of common wines of these firms, leading to a formation context of externalities. The survey also found that the certification has a positive influence on the local wine producers income. However, regarding to the appropriation of the value generated by the network, it became evident that the actors have different gains. The results suggest that wineries can appropriate more the value created by the network than the growers. It should also be noted that the network enables value creation for other stakeholders, such as hotels, restaurants, shops, inns and crafts, since it promotes the generation of positive externalities as: increasing numbers of tourists, employment generating, recognition of the region around the country and abroad, strengthening of various shops in the region and valuation of rural properties. In general, the research shows that the gains and the sources of value creation in networks outweigh the risks and costs of such collective systems. This study presents relevant contribution, especially when considering that Vale dos Vinhedos is a model for other regions of the country, since it is a pioneer in terms of geographic certification in Brazil.