Only a small number of projects of information system development succeed. Agile methodologies have contributed to a higher level of success of specific projects developed by small teams. Nevertheless, most IT companies still refuse this approach with large-scale projects. This paper comments on the conditions that must be fulfilled for agile adoption, analyzes the limitation of such processes, and describes the approaches for the solutions of such problems with the focus on projects in a complex environment. By means of a case study, the next part of the paper shows the advantages of adopting an agile approach in a real project in a complex environment, which is in conflict with the so far presented limitations of this methodology. The project was evaluated as a success, primary, due to the implementation of the agile methodology during the development phase. This implementation helped meet all the project deadlines, accelerate bug-fixing, and especially deliver functionalities which brought an additional value to the customer. Based on the findings of the case study, the procedures and practices extending the chosen agile methodology are defined. Such procedures and practices can be used in other projects in complex environments in the future. Thus, the paper shows more options for the use of these methodologies, which may help its wider use in the future and hence increasing the success of projects focused on the development of information systems. Such situation would lead to an effective interconnectedness of ICT and business strategies, especially due to the flexible delivery of currently needed ICT services.

The topic of this master thesis is design of appropriate methodology for software develop-ment with specific requirements put by a development team and following use of chosen methodology in practice. Designed methodology should be applicable especially for startups and school projects. Within this thesis is described several methodologies of which author picks the most suitable one for a project and customize several of its parts. The cho-sen methodology is tested on a project of web application for electronic records of sales. After the project ends, methodology is evaluated and suggested changes are described. Outcome of this master thesis is methodology usable in practice and application which fully meets the requirements given by law.

Agile software development methodologies these days are not used only in small enterprises or startups, they are getting spread around large enterprises as well. An evidence of this fact could be, that Scrum is nowadays the most commonly used approach to software development. So this thesis focuses on usage of agile approaches, Scrum methodology in particular, in large enterprises. Author presents an approach called Behaviour Driven development and proposes how this approach could help dealing with imperfections or barriers of Scrum when used in large enterprises. The major outcome of this thesis is author's own methodology called ScrumFlow, based on Scrum methodology and extended by Behaviour Driven Development approaches. ScrumFlow methodology is published on a website and available for free.

Theoretical part of my diploma thesis discusses virtualization. In virtualization is mentioned history of virtualization and best practices. Except acquaintance with the company Joyful Craftsmen, the reader is getting familiar with the given problem, which resulted from the analysis of cooperation with overseas customers. The given problem is core for practical part of diploma thesis. I created virtual laboratory for the development of Business Intelligence solutions with virtualization platform Hyper-V. This virtual laboratory is solution for the given problem. In the diploma thesis, the reader can read about what tools are installed and configured on individual virtual machines. In the thesis are mentioned problems and problem solving that I encountered while configuration various tools. The final solution I tested according to test defined in acceptance criteria.

This diploma thesis deals with the implementation of Business Intelligence in small and medium-sized companies and furthermore focuses on an agile project management and introduces possibilities for this approach. The aim of the project is to present an agile methodology of Business Intelligence implementation and comparison of processes of a real project with the procedures proposed in this methodology and eventually propose improvements. The thesis is divided into three main parts. The first part is an introduction to the theory, in which the concept of Business Intelligence is introduced and important terms as transactional and analytical systems, data warehouse, data mart, etc. are described, being followed by research of previous works focused on Business Intelligence implementation. The introduction to the theory is closed with introducing CRISP-DM methodology for SMEs and agile methodologies as Scrum and Extreme Programming. The objectives of the thesis and some sub-goals are achieved through the analysis of the agile methodology "Agile Data Warehousing for Business Intelligence implementation" in the second part of the thesis. The final main section is a comparison with a real project, in which certain improvements are also proposed for future use. The benefit of this thesis is especially the unusual view at the implementation of Business Intelligence through agile approach and proposed methods for future use in small and medium-sized companies. The benefits are also described particularly for business companies in the area of financial advice.

The topic of this thesis is the application of business process management approach to an operating franchise network. The aim is to describe the current state of the company, iden-tify problem areas complicating further development and to propose the future state of the company and plan the transition to this state. The theoretical part presents the issue of franchising and the selected topics from the field of process management, which provides the basis for the practical part, devoted to design the proposed changes and plans for their implementation. Work can be interesting in terms of linking of franchising and process management, appli-cation of which it suggests.

Publicación a texto completo no autorizada por el autor / Describe el servicio de implantación de un sistema de facturación electrónica en EURODRIP PERU SAC bajo la modalidad de homologación directa. Los factores principales que impedían la implementación del sistema eran el costo, desconocimiento del uso de documentos electrónicos y la falta de recursos propios para el diseño y desarrollo del sistema. Actualmente las empresas comerciales deberían registrar sus compras y ventas en sistemas computarizados para luego ser enviadas electrónicamente a la SUNAT generando el flujo de envíos y recepción de documentos electrónicos a clientes y proveedores. Sin embargo, respecto al proceso de ventas, existe un gran número de empresas que no cuentan con un sistema de emisión electrónica, debido a que no están obligados a su uso por la SUNAT y/o existan factores que justifiquen su costo de implantación. La metodología que se utilizó para la implantación fue SCRUM por su agilidad para desarrollar este tipo de proyectos. Los resultados permitieron a la empresa homologarse, gestionar mejor sus recursos, automatizar sus procesos de facturación y cobro a sus clientes; cumplir con la normativa vigente de SUNAT, entidad que mediante recientes resoluciones, está exigiendo alinear a un sector de los contribuyentes para que registren sus tributaciones usando el Sistema de Emisión Electrónica. Concluye que la empresa mejoro su gestión de comprobantes de pago, reduciendo el uso de papel, sus costos por impresión y envió de comprobantes físicos por Courier. / Trabajo de suficiencia profesional

El presente trabajo tiene como objetivo principal proponer un modelo para desarrollo de habilidades blandas y valores de métodos ágiles, para una organización que desee adoptar los métodos ágiles para el desarrollo de proyectos aplicando los Estándares Globales del PMI. Muchas organizaciones pretenden implementar métodos ágiles, como por ejemplo Scrum, presumiendo que todos los miembros de la organización están dispuestos y listos para comprender lo que implica trabajar con métodos ágiles. Esta presunción suele ser un error en la gran mayoría de casos, lo que lleva al fracaso al momento de implementar métodos ágiles como solución a una baja productividad o como un intento de mejora de la organización. Este trabajo de basa, principalmente, en la Guía Práctica de Ágil (Project Management Institute, 2017), la Guía del PMBOK® 6ta Edición (Project Management Institute, 2017) y la Improv Encyclopedia (improvencyclopedia.org, 2018), de donde se han tomado conceptos, técnicas y herramientas para poder proponer un modelo que sea compatible con cualquier organización que los adopte. Cabe destacar que este modelo se ha ido mejorando durante varias ejecuciones prácticas en organizaciones que, por motivo de confidencialidad, tendrán nombres cambiados pero que nos ayudarán a ilustrar mejor los objetivos que se obtienen con la aplicación de este modelo. Todo este modelo se ha trabajado bajo el nombre comercial de XENDA FREERUN, a cuál en adelante denominaremos FREERUN. Este modelo cubre el análisis y diagnóstico por medio de entrevistas realizadas a los miembros de una organización, la programación de un plan de trabajo y, finalmente, la ejecución de este y la evaluación final. / The main objective of this paper is to propose a model for the development of soft skills and values of agile methods for an organization wishing to adopt agile methods for the development of projects applying the Global Standards of the PMI. Many organizations intend to implement agile methods, such as Scrum, if all members of the organization are willing and ready to understand what it means to work with agile methods. This assumption is often a mistake in most cases, leading to failure to implement agile methods as a solution to low productivity or as an attempt to improve the organization. This work is mainly based on the Agile Practice Guide (Project Management Institute, 2017) the PMBOK® 6th Edition Guide (Project Management Institute, 2017) and the Improv Encyclopedia (Improv Encyclopedia, 2018), from which concepts, techniques and tools have been taken to propose a model that is compatible with any organization that adopts them. It should be noted that this model has been improved during several practical executions in organizations that, for reasons of confidentiality, will have changed names but that will help us to better illustrate the objectives obtained with the application of this model. All this model has been worked under the commercial name of XENDA FREERUN, which in future we will call FREERUN. This model covers the analysis and diagnosis by means of interviews made to the members of an organization, the programming of a working plan and, finally, the execution of this and the final evaluation. / Trabajo de investigación

Through this case study, we sought to analyze a U.S. based insurance company’s implementation of agile methodologies in a remote digital environment in comparison to using agile in a typical physical environment work setting. We wanted to gain an in-depth perception through questioning if this company changed how they use agile methodologies during the COVID-19 pandemic, what the benefits and drawbacks of using agile methodologies are in a remote digital environment, if individual project roles were impacted with remote use of agile methodologies, and what is the reasoning of the company regarding the use of agile methodologies remotely after the pandemic? A semi-structured interview was done with six respondents that work with agile methodologies in an IT Division at a large scale U.S. insurance company to gain insight into our questions through a qualitative study. According to the respondents, they were satisfied with how the company implemented agile methodologies remotely, but some felt it was a wake-up call that agile methodologies were not the best methodology that their project team could employ. These results can be used for future organizations not just to see how they can better implement agile methodologies in a remote setting and how they can better use agile methodologies to foster better communication, Knowledge Transfer, and Competence Development with their employees.

The diploma thesis deals with the proposal of agile project management methodology for the company engaged in the development of custom-made applications. This thesis will be based on an analysis of the current state, which describes the current state of approach to project management. The subject of the thesis is to improve processes and streamline project management using agile methods.