Seemingly overnight, the Internet has gone from an academic experiment to a worldwide information matrix. Along the way, computer scientists have come to realize that understanding the performance of the Internet is a remarkably challenging and subtle problem. This challenge is all the more important because of the increasingly significant role the Internet has come to play in society. To take stock of the field of Internet performance modeling, the authors organized a workshop at Schloß Dagstuhl. This paper summarizes the results of discussions, both plenary and in small groups, that took place during the four-day workshop. It identifies successes, points to areas where more work is needed, and poses “Grand Challenges” for the performance evaluation community with respect to the Internet.

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The state of Small and Medium Enterprises (SMEs) is a key determinant of economic development globally. These enterprises account for almost 90% of firms in both developed and emerging markets. They are the engines of the economy that drives employment creation, poverty alleviation, tax provision, export income and better the lives of citizens. Despite the hype and investment in SME development, the world's vulnerable locations have not benefited from such development, amongst them are South African township SMEs who continue to face a multitude of challenges that hinder them from developing into sustainable business enterprises with a meaningful contribution to the economy. Amongst them, women owned SMEs face supplementary challenges, which are mostly gender based in nature. The study explored the challenges facing township SMEs in the Western Cape province and how the gender dynamics have played out in the face of SME stagnation. After identifying the challenges and gender dynamics, policy gaps were explored, and bridging strategies implored. To this end, the study employed a qualitative research approach covering a sample of 14 participants from three townships of Khayelitsha, Nyanga and Langa using a semi-structured questionnaire for in-depth interviews. The primary interviews were analysed using the six-step thematic approach. The study found lack of funding to be the most prominent challenge, resulting in inadequate operational resources such as equipment, SME owner upskilling and product marketing. The study also found crime and corruption, limited opportunities and market access, human resources as well as lack of financial and business administration skills to be the cause of stagnation of township SMEs. Apart from the umbrella challenges facing SMEs, the study found women SME owners to be facing additional challenges of gender-based discrimination, family responsibility, sexual harassment and crime. Government initiatives were found to be ineffective in addressing township SME challenges, SME owners have limited knowledge about the workings of these initiatives. They were found to be lacking fairness and transparency due to corruption.

A thesis submitted in comprehensive fulfilment of the requirements for the degree of Masters in Communication Science at the University of Zululand, South Africa, 2014. Year 2014 / Globalisation is not a new subject since people and various organisations have been sharing information as well as buying from and selling products from each across national and international borders. In addition the expansion in Information and Communication Technologies (ICTs) has changed the nature in which education is offered and consumed internationally. Globalisation and the spiralling evolution of ICTs has become the driving force for transformation in higher education sectors. Many universities have adopted or incorporated international trends in education and research. This new culture is aimed at producing graduates who are well suited and qualified to actively and productively participate in the global economy. This research provides a comprehensive study on globalisation, international communication and internationalisation of higher education. This study exposes profound observations about current international initiatives and drawbacks to internationalisation at a tertiary institution in the heart of a rural village in South Africa.

A dissertation submitted to the Faculty of Science and Agriculture in fulfilment of the requirements for the degree of Doctor of Philosophy in the Department of General Linguistics and Modern Languages at the University of Zululand, South Africa, 2015 / This study sought to prove that indigenous African languages are not functionally viable, i.e. they do not perform an important function in the country. In this study I used literature to prove that indigenous African languages play a very little and less quintessential role in commerce, education, law and administration. I proved that the problem of language planning is not unique to South Africa, but has also dominated the politics of most countries in the world. The literature used also supported the argument that there are similarities in the African and global trends. This study further looked at why South Africa is said to be a truly multilingual country. To do that this study painted a picture of how South Africa looks in the eyes of most sociolinguists and scholars. The comparison in terms of use and viability was discussed at length, focusing on the language planning and the effects of politics in the planning process. One further singled out English and looked at its hegemony in all sectors and spheres of the country. South Africa cannot be singled out and, therefore, a sample of African countries needed to be used to support the argument that all post-colonial governments attempted to address the language policy problems in their countries and there are more similarities than differences in their approaches. The study also paid a special attention to lingua franca choices in Africa. An attempt was made to see if English qualifies to be the lingua franca of the Republic of South Africa. Finally, the study proved that some indigenous African languages will not die and will, therefore, never be extinct. A survey on language death in Africa was carried out at the Institute of Language Studies (Univ. of Cologne between 1988 and 1990). The study concluded that, generally, some African languages are extinct, threatened or in the process of extinction. It is also from this premise that we based our study.

A thesis submitted to the Faculty of Education in fulfilment of the requirements for the Doctoral Degree in the Department of Curriculum and Instructional Studies at the University of Zululand, South Africa, 2013. / This study sets out to investigate the teaching of social sciences learning area in the context of curriculum change in the Senior Phase of the GET band. The main purpose of this study is to investigate educators’ experience and competence in the teaching of social sciences. The study targeted Senior Phase educators in the GET band because they had significant experience in teaching the new broad-field curriculum. This study is located within the interpretative paradigm using the methodology of critical analysis. It uses the mixed-mode approach, combining both qualitative and quantitative methods. Sampling of the participants was random owing to the poor accessibility of some schools in the circuit. The first research instrument was administered to Senior Phase educators to solicit their experiences of teaching learning areas since the implementation of NCS introduced the interdisciplinary approach to teaching and learning in schools. The second research instrument was the interview, followed by observation, to collect information on educators’ perception on a broad-field curriculum which advocates an integrated approach to the teaching of history and geography in schools. The third instrument was an in-depth interview which was used together with focus groups to solicit information about educators’ disciplinary and pedagogical knowledge, both of which are necessary for teaching history and geography as one discipline. The results showed that social science educators are still facing challenges with regard to the integrated teaching of history and geography. The results of the study have revealed that social science teachers in the Senior Phase are still teaching history and geography as distinct fields of knowledge. The critical analysis of findings has indicated that teachers’ ability to understand the broad-field nature of social science is still weak and its implementation is in conflict with the policy guidelines of integration.

A dissertation submitted to the Faculty of Arts in fulfilment of the requirements for the Degree of Doctor of Philosophy in the Department of Social Work at the University of Zululand, 2017 / An analysis of the social service practitioners’ practice tools in Africa towards the enhancement of professional responsibility to the client system is essential including investigating the ethical dilemmas experienced by the practitioners daily. These tools serve as sources of evaluating social work practice and administration that spur practitioners to provide a virtuous professional service and as enlightenment for the effective, efficient and reflective practice. The National Association of Social Workers (2008) and the South African Council of Social Service Professional (SACSSP, 2005) and their ethical values and principles served as this study principal document that directed this research venture. The researcher sought to understand the nature and extent of the challenges facing social work practitioners and administrators and compared their experiences within two different geo-political zones of Africa. Hence, the research philosophy engaged the “diamond metaphor,”in the sense it is multifaceted and within a blended research paradigm. It depicts the uniqueness and value of each study area. The study employed the comparison-evaluative approach depicting a Multi-Phase-Transformative mixed methods research design characterised by a six way dimensionalapproach of explorative, evaluative, descriptive, comparative, qualitative and quantitative approaches in order to reconnoiter the experiences of social work practitioners 135 and 47 administrators which in total 182 respondents from three different regions namely: KwaZulu-Natal (South Africa) and Lagos State and Imo State (Nigeria). Each setting for data collection differs within a multi-level mode and each data including the tested hypotheses were refined to actualise the subject situation and the analytical discussion of the methodology components. Data that was gleaned from the dispersed research tools used for the study were analysed by the utilisation of descriptive statistics, multiple comparisons and post hoc test correlations in testing the stated hypotheses with the Statistical Programme for Social Sciences (SPSS Version 21.0). However, the thematic gleaning of the responses was deciphered through discourse analysis (Soini and Birkeland, 2014:215-216; Gross, Alba, Glass, Schellenberg and Obrist, 2012:3). The findings of the study revealed that rural social work interventions are directly weakened by a poor support system that the social workers experience, thus, the lack of proper literacy and qualification levels in the rural areas largely contributes to weaker social work interventions in both Nigeria and South Africa. Furthermore, the study revealed that administrators avail themselves to more continuous professional development than the social workers do, while the overall qualification attributes for the respondents needed upgrading to cater for specialised areas. The study revealed that the lack of the analysed and aligned training needs of individual practitioners serves in fact to clog personal development plans which the subsequently affects the development of work plans and the signing of performance agreement job descriptions, thus, the policies are not then applied. The study’s results indicated that the administrators’ gendered pattern impacted significantly on the ethical code outcome in the study areas. Outcome analysis confirmed that thesocial workers’ understanding of ethical code application has significantly correlated with their integer years of practice experience, whereas, the perceived difficulties presumably had partial correlations within the study areas. Moreover, the ethics concerning the integrity of profession, the professional responsibility, the service delivery and the competence/confidentiality explained for the integer years of practice experience. Furthermore, the integer years significantly ensure that social workers are coping with ethical dilemmas on familiarity and their professed complaint anxieties on the Ethical Code in the three study areas. Conversely, the study advocated for the assimilation of interactional justice approach that would enhance advocacy on social justice, human rights and professional accountability as well as stimulate competence within the bucolic social worker’s career. Social justice cognizance should be visible within the equity on performance. The study’s recommendations included advocating for quality rural social work interventional support and improvement on qualification and literacy level in the rural areas; also that there should be the recognition of a greater prioritisation of NASW/SACSSP ethical codes. As such, experienced practitioners should mentor newer practitioners to enhance effective and efficient professional responsibility with client-systems. Additional studies should explore the professional responsibility of practitioners amid the Service Charter for Victims of Crime (victims’ charter) designed to uphold social justice and to nurture a human rights philosophy in guaranteeing the material, psychosocial and emotional needs of victims. Hence, further research on utilising the study’s finding models for urban domain and proper professional training, adherence to these models and awareness of legal ethics is recommended. Further studies should focus on examining administrators-practitioners relationship outcome to policies regulations as they are geared towards the Code; likewise to inspect social entrepreneurial activity using the Service Delivery Model to re-bolster industrial social work.

A mini dissertation submitted to the Faculty of Education in partial fulfillment of the requirements for the Degree of Master Of Education (Educational Psychology) in the Department of Educational Psychology and Special Needs Education at the University Of Zululand, 2017 / There is universal concern with regard to learners’ low reading levels (Klapwijk & Pretorius, 2016). Reading is one of the fundamental skills that learners need to master in their early school years of formal schooling in South Africa. Educators are expected to lay a good foundation of reading skills for the learners at this phase so as to build a strong learning foundation (DoE, 2011). Poor or incorrect teaching methods during these years may have an adverse effect on a learners’ schooling career. Teaching reading is a complex process in the classroom as educators are faced with challenges, which may result negatively in the learner’s capacity to understand and comprehend. Literature indicates that a large number of learners who cannot read and understand the text are mostly in the foundation phase. Thus, it was vital for the researcher to embark on this study. The aim of the study was to explore the phenomenon of the challenges educators experience in teaching reading in the foundation phase in Clare Estate Durban. The objectives of the study were: to explore some of the challenges foundation phase educators experience in teaching reading skills to learners; to determine the approaches that are used by educators to teach reading and lastly to explore some of the strategies that can be used to improve learners’ reading skills. This study employed a qualitative research methodology; a case study research design was used to gain an in-depth understanding of educators’ experiences in the teaching of reading. Information was derived by the use of focus group interviews. The study sample comprised of thirteen foundation phase educators. The findings revealed that some of the challenges that educators faced in teaching reading skills to learners in the foundation phase were as follows: language barrier, large class size, lack of parental involvement and the use of phonic and look and say approaches, which do not necessarily benefit all learners in class. The study explores strategies that could be used to improve reading in the foundation phase as well as the findings and recommendations towards minimising the challenges faced by educators teaching reading in the foundation phase.

A dissertation submitted to the Faculty Of Education in fulfillment of the requirements for the Degree Of Master Of Education (Social Science Education) in the Department Of Comparative and Science Education at the University Of Zululand, 2017 / The study focused on classroom management challenges experienced by female educators in King Cetshwayo District secondary schools. The aim of the study was to explore classroom management challenges faced by female educators in secondary schools and find establish the behaviour of learners towards female educators. Quantitative and qualitative research approaches were used. A structured questionnaire with close and open ended questions was used to collect data from participants. The sample consisted of 280 female educators from 20 secondary schools in King Cetshwayo District. The demographic variables of the study show that there are higher numbers of female educators than males, the age of respondents reveal a youthful population of educators, teaching experience of educators average at 51% and shows a relatively experienced population, the majority of educators prefer teaching Grade 10 and below. Educators in secondary schools are mostly female (61%). The findings of the study show that educators were of the opinion that youthful exuberance and lack of positive role models are responsible for the unruly behaviour of the learners, female educators respond well to the needs of individuals and groups, educators are overburdened with overload and limited resources, also, learners misbehave towards female educators because they know that corporal punishment is prohibited by the schools and government as well. In view of the outcome of the research, it was recommended that workshops should be organised to address and empower educators on the appropriate teaching techniques to empower them cope with contemporary teaching challenges. It is also recommended that massive employment of educators be embarked upon in order to reduce the workload of educators and reduce work related stress. Appropriate funding should be made available to encourage educators to upgrade their knowledge in a manner that will support their career progression. Personnel like Psychologists, Nurses and Social Workers should be employed to serve as Educator supporting structures to help reduce workloads in the school environment

The study investigated activities initiated in different rural secondary schools to assist novice teachers with less than three years in the field to cope with challenges arising during the transitional phase. The study arose out of challenges encountered by novice teachers attached to my school and other neighbouring rural secondary schools as observed by me due to the lack of clear professional development activities aimed at assisting them to cope with the challenges at work which in most cases lead them into exiting the profession prematurely. I posed a primary research question: How do novice teachers cope with the transition from university to the workplace? Twelve novice teachers working in rural secondary schools in the Capricorn North District in Limpopo Province were sampled purposefully as participants in this study. The study indicated some of the challenges encountered by novice teachers in their first three years of teaching which normally kills their spirit and results in a high rate of attrition. The study employed a descriptive qualitative research approach and multiple case study design to explore the problem. The study used the theory that was developed by Fuller (1969). The theory compared a novice teacher to a new-born child that just got thrown into a new place of which he knew nothing. The theory holds that teachers go through three stages of concern, namely a state of survival, self-adequacy and thirdly, acceptance. The findings revealed that novice teachers working in rural schools experienced a different form of developmental support from their schools due to the lack of a clear professional development policy and the lack of support from the Department of Basic Education. In some rural schools, novice teachers are not being assisted at all, they depend on consultations with senior teachers which they had to initiate themselves. / Mini Dissertation (MEd)--University of Pretoria, 2021. / ETDP SETA / Education Management and Policy Studies / MEd / Unrestricted