The aim of this study was to investigate current classroom management practices, disciplinary strategies and educator duties and demands, in the Sedibeng West District (D8) of the Gauteng Province, with the aim of recommending guidelines to assist educators to cope better with classroom management duties as well as maintaining discipline at the same time. The overall aims of the study were achieved through the following objectives: Reviewing existing literature to establish the nature of current classroom management duties. Investigating the influence of increased classroom duties on classroom management. Reviewing existing literature to establish the nature of current disciplinary measures. Investigating the influence of increased classroom duties on discipline. Making recommendations to assist educators to cope better with classroom management duties as well as maintaining discipline at the same time. The abovementioned aims were reached by completing a literature study and an empirical investigation. The study further investigated the perceptions of educators in the foundation phase (grade 2 educators and the respective Heads of Department) as well as principals regarding certain aspects of classroom management and discipline. This was investigated by means of structured questionnaires. Findings from the research indicated that refusal to obey requests and commands, noisiness, showing off, teasing, irritating or disturbing other learners, leaving their seats without permission, talking out of turn, calling out when the educator is speaking, making improper noises, not paying attention, storming out of the classroom, and knife attacks, are current types of behaviour that disturb lessons of educators (Landsberg et al., 2005:455). This makes it impossible for educators to teach properly. Learners who engage in such behaviour get no benefit from the teaching and learning situation. The attention of all the other learners is distracted and the atmosphere in the class is negatively affected. According to Landsberg et al., (2005:456) discipline is a huge part of classroom management and it is reactive in nature. Educators react to learner behaviour, which disrupts the good order of the classroom. Classroom management is proactive, it is preventative and self-control on the part of the learners is its goal. Further findings from the research indicated that educators struggle from teacher-burnout. It has also become apparent that educators are unsure of corrective disciplinary measures. Current disciplinary measures do not yield successful results. In fact, educators feel stressed and de-motivated. As a result of so many reasons for misbehaviour in classrooms, educators feel that they do not have the ability to manage the classroom. This study therefore provided recommendations to assist educators to cope better with classroom management duties in such a way that it will contribute to effective discipline in the foundation phase. / Thesis (M.Ed.)--North-West University, Vaal Triangle Campus, 2011

It has become obvious that a worldwide awareness of the quality of children’s behaviour and therefore also of learner-behaviour exist (Lewis, 2001:307). Moreover, according to Lee and Powell (2005:83), the whole of America has turned concerned interest towards the dilemmas that are associated with the troublesome behaviour of young people at schools. The purpose of this non-experimental, descriptive survey was to react to Gossen (in Lee & Powell, 2005:85) who advocates the restructuring of school discipline to create an atmosphere that would support learners in re-adjusting their behaviour. As a result, the main aim of this study is to examine how learner discipline can be managed in Thabo Mofutsanyana District as informed by the literature study and empirical survey. This aim is conceptualised into objectives and was achieved by investigating the nature of learner discipline, investigated how learner discipline in the Thabo Mofutsanyana District was managed. A quantitative method of gathering data was used in this study. According to Leedy and Omrod (2005:950, quantitative research methods are those that seek to objectively measure the variables of interest. To qualify and quantify the effects of learner’s perception on behavioural choices, this study offers a guide to the data collection and analysis, which provides useful information that is relevant to pre-service and practicing educators. For the purpose of this research, structured questionnaire was selected as a research tool. Tuckman (2008:230) explains the fact that questionnaires are used by researchers to convert information directly given by people into data. The findings suggest that classroom management has an impact on how learners learn and how educators manage learning in a classroom situation. Findings also suggested that by means of a classroom policy, an educator can use rules and procedures to regulate all aspects of the classroom environment and all the actions and behaviour within the classroom. Also, findings confirm that the following issues are pivotal to schools when developing classroom policy: a good classroom policy must clearly reflect the objectives (long-term) and aims (short-term) for which the class is striving, the policy should also be consistent, be acceptable to the majority, facilitate decision-making about certain matters and make provision for the class rules and procedure. In conclusion, an overview of the challenges identified by this research project, as well as the aspects in need of further research, is highlighted. / Educational Leadership and Management / M. Ed. (Education Management)

It has become obvious that a worldwide awareness of the quality of children’s behaviour and therefore also of learner-behaviour exist (Lewis, 2001:307). Moreover, according to Lee and Powell (2005:83), the whole of America has turned concerned interest towards the dilemmas that are associated with the troublesome behaviour of young people at schools. The purpose of this non-experimental, descriptive survey was to react to Gossen (in Lee & Powell, 2005:85) who advocates the restructuring of school discipline to create an atmosphere that would support learners in re-adjusting their behaviour. As a result, the main aim of this study is to examine how learner discipline can be managed in Thabo Mofutsanyana District as informed by the literature study and empirical survey. This aim is conceptualised into objectives and was achieved by investigating the nature of learner discipline, investigated how learner discipline in the Thabo Mofutsanyana District was managed. A quantitative method of gathering data was used in this study. According to Leedy and Omrod (2005:950, quantitative research methods are those that seek to objectively measure the variables of interest. To qualify and quantify the effects of learner’s perception on behavioural choices, this study offers a guide to the data collection and analysis, which provides useful information that is relevant to pre-service and practicing educators. For the purpose of this research, structured questionnaire was selected as a research tool. Tuckman (2008:230) explains the fact that questionnaires are used by researchers to convert information directly given by people into data. The findings suggest that classroom management has an impact on how learners learn and how educators manage learning in a classroom situation. Findings also suggested that by means of a classroom policy, an educator can use rules and procedures to regulate all aspects of the classroom environment and all the actions and behaviour within the classroom. Also, findings confirm that the following issues are pivotal to schools when developing classroom policy: a good classroom policy must clearly reflect the objectives (long-term) and aims (short-term) for which the class is striving, the policy should also be consistent, be acceptable to the majority, facilitate decision-making about certain matters and make provision for the class rules and procedure. In conclusion, an overview of the challenges identified by this research project, as well as the aspects in need of further research, is highlighted. / Educational Leadership and Management / M. Ed. (Education Management)

Abstracts in English, Zulu and Afrikaans / A qualitative study was conducted on the causes of teacher attrition from urban schools in the Gauteng and Western Cape provinces of South Africa. Besides identifying the causes of attrition, the study intended to determine what needs to be changed to entice teachers who have left the profession to return. The rationale of the study was founded on the teacher shortage in South Africa and the alarming rate of teacher attrition from the profession, coupled with the growing number of learners needing education. Albert Bandura’s Self-Efficacy Theory, with a consideration of Maslow’s Hierarchy of Needs, formed the conceptual framework of the research. Fourteen participants, comprising seven teachers who have left the profession from each province, were interviewed using semi-structured interviews to inform the findings. From the data analysis, five factors were identified as the main causes of attrition. Recommendations on what should be done to encourage a return to the profession were based on the identified causes of teacher attrition and input from the participants. / Kwenziwe ucwaningo lwe-qualitative ngezimbangela zokuncipha kothisha ezikoleni zaseGauteng kanye naseNtshonalanga Kapa eNingizimu Afrika. Nangaphandle kokubheka izimbangela zokuncipha kothisha, ucwaningo belunenhloso yokubheka izinguquko ezidingekayo ukuhuha othisha abashiye iprofeshini ukubuyela ezikoleni. Isizathu socwaningo bekuwukusweleka kothisha eNingizimu Afrika kanye nezinga eliphezulu lokuncipha kwabo ezikoleni okuhambisana nenani elikhulayo labafundi abadinga imfundo. Ithiyori ka-Albert Bandura ye-self-efficacy kanye ne-Maslow's hierarcy of needs zibe wuhlaka lomqondo wocwaningo. Kwenziwa ama-interview nababambiqhaza abayishumi nane, abebequka othisha abayisikhombisa asebeshiye iprofeshini kwiprovinsi ngayinye ebalulwe ngenhla, ngokusebenzisa ama-semistructured interview ukuthola imiphumela. Ngokulandela ulwazi oluhlaziyiwe, kuphawulwe izinto ezinhlanu njengezimbangela ezinkulu zokuncipha kothisha. Kwenziwe izincomo ngokuthi yini okumele kwenziwe ukukhuthaza othisha ukubuyela kwiprofeshini ngokulandela izimbangela zokuncipha kothisha kanye nemibono evela kulabo ababambe iqhaza. / Daar is ’n kwalitatiewe studie uitgevoer oor die oorsake van natuurlike poste-afname van onderwysers in stedelike skole in die provinsies van Gauteng en die Wes-Kaap in Suid-Afrika. Buiten om die oorsake van natuurlike poste-afname te identifiseer, was die doel van die studie om te bepaal watter veranderinge nodig is om onderwysers wat die beroep verlaat het, oor te haal om terug te keer. Die beweegrede vir die studie was die tekort aan onderwysers in Suid-Afrika en die skrikwekkende tempo van die natuurlike poste-afname van onderwysers, tesame met die toenemende aantal leerders wat onderrig benodig. Albert Bandura se selfdoeltreffendheidsteorie en Maslow se hiërargie van behoeftes het die konseptuele raamwerk van die navorsing gevorm. Daar is onderhoude gevoer met ’n totaal van 14 deelnemers, bestaande uit sewe onderwysers wat die beroep verlaat het in elkeen van die bogenoemde provinsies. Halfgestruktureerde onderhoude is gebruik om die bevindings mee te deel. Uit die dataontleding is daar vyf faktore geïdentifiseer as die hoofoorsake van natuurlike poste-afname. Aanbevelings oor wat gedoen kan word om ’n terugkeer na die beroep aan te moedig is gebaseer op die geïdentifiseerde oorsake van natuurlike poste-afname en insette van die deelnemers. / Curriculum and Instructional Studies / M. Ed. (Curriculum Studies)

Afrikaans text, with English and Xhosa summaries / Baie leerders in voorheen benadeelde skole kom uit enkelouerhuise, waar ouers lang ure werk en dikwels ongeletterd is. Dit lei daartoe dat die oorgrote meerderheid leerders in 'n ongestruktureerde omgewing en in huise grootword sonder duidelike dissiplinêre grense. Dissiplinêre grense behels die daarstelling van duidelike perke wat aan kinders wys wat hulle mag doen en wat hulle nie mag doen nie. Alle kinders het grense nodig om optimaal te groei en te leer. As kinders weet wat die gevolge daarvan is om buite die grense te beweeg, sal hulle probeer voldoen aan verwagtinge. Aan die anderkant sal 'n gebrek aan grense baie dissiplinêre probleme veroorsaak, aangesien leerders nie tuis selfdissipline aanleer nie. Daarbenewens word hulle dikwels grootgemaak in omgewings waar hulle blootgestel word aan dwelms, geweld, misdaad en bendes. Hulle verwerf nie die kennis van watter soort gedrag tuis of in hul gemeenskappe moreel en sosiaal aanvaarbaar is nie. Die gebrek aan dissipline en selfdissipline tuis lei tot dissiplinêre probleme in die klaskamer, veral by leerders in voorheen benadeelde skole. Die onderrig van goeie dissipline, wat tot selfdissipline lei, berus op opvoeders se skouers in die skoolkonteks. Dus word die rol van skole en opvoeders uiters belangrik, hoewel dit na 'n onoorkomelike probleem klink. As alle belanghebbendes 'n rol kan speel om leerders te help om optimaal te ontwikkel, sal dit ook help met dissiplinêre probleme. / Many learners in previously disadvantaged schools come from single parent homes, where parents work long hours and often are illiterate. This leads to the fact that the vast majority of learners grow up in an unstructured environment and in homes without clear disciplinary boundaries. Disciplinary boundaries involve establishing clear limits that show children what they are allowed to do and what they are not allowed to do. All children need boundaries to grow and learn optimally. When children know what the consequences are for stepping out of bounds, they will be more compliant. A lack of boundaries on the other hand causes many disciplinary problems, as learners do not learn self-discipline at home. In addition, they are often raised in environments where they are exposed to drugs, violence, crime and gangs. They do not acquire the knowledge of which types of behaviour are morally and socially acceptable at home or in their communities. The lack of discipline and self discipline at home leads to disciplinary problems in the classroom, especially with learners in previously disadvantaged schools. The teaching of good discipline, leading to self discipline rests on educators’ shoulders in the school context. Thus, the role of schools and educators become extremely important, although it sounds like an insurmountable problem. If all stakeholders could play a role to assist learners to develop optimally, it will also help with disciplinary problems. / Uninzi lwabafundi abaphuma kwizikolo ebezihlelelekile ngaphambili bavela kumakhaya anomzali omnye, apho abazali besebenza iiyure ezinde kwaye kunjalo bengafundanga. Ngoko uninzi lwabafundi lukhulela kwindawo engenasiseko someleleyo nakumakhaya angenamiqathanga icacileyo yokuziphatha. Imida yokoluleka kokuziphatha ibandakanya ukumiselwa kwemida ecacileyo ebonisa abantwana izinto abavunyelweyo ukuzenza nezinto abangavunyelwanga ukuba bazenze. Bonke abantwan bafuna ukubekelwa imiqathanga ukuze bakhule ngokugqibeleleyo. Xa abantwana bezazi iziphumo zokutyeshela imiqathanga ebekiweyo baya kuthobela nangakumbi. Ukongeza, basoloko bekhulela kwindawo apho bedibana neziyobisi, ubundlobongela, ulwaphulo-mthetho namamaqela emigulukudu. Ngoko ke, abalufumani ulwazi ngeentlobo zokuziphatha ezivumelekileyo ekhaya okanye ekuhlaleni. Ukungabikho kwenqeqesho nokuzihlonipha ekhaya kukhokelela kwiingxaki zokuziphatha egumbini lokufundela, ingakumbi abafundi abakwizikolo ebezihlelelekile. Ukufundisa indlela efanelekileyo yokuziphatha, ekhokelela ekuziphatheni kakuhle, ngumthwalo wootitshala esikolweni.Yiloo nto indima yezikolo nootitshala iba yeyona ibaluleke kakhulu, ngaphandle kwale ngxaki ikhangeleka ingenakuphela. Ukongeza, ukuba bonke ababandakanyekayo banokudlala indima ekuncedeni abafundi ukuba bakhule ngokugqibeleleyo, kunganceda ekusombululeni iingxaki zokuziphatha. / Psychology of Education / M. Ed. (Opvoedkundige Sielkunde)

Abstract in English, Afrikaans and Sesotho / Classroom discipline is one of the pillars of good education globally. This study aimed to determine the role of teachers and HODs in maintaining effective classroom discipline among learners in selected primary schools in Gauteng East. The research question set by the researcher to gather the relevant information was: How does a purposively selected group of primary school HODs and teachers in the Gauteng East District view their experiences, skills and knowledge of classroom discipline and management in a post-corporal punishment era, as explored through a qualitative study using multiple techniques of data gathering? The researcher sought to determine how classroom discipline and management took place and which strategies teachers and HODs could adopt for effective classroom discipline and management. A qualitative research approach was employed for the empirical inquiry carried out at the selected research sites. Information about classroom discipline and management strategies was gathered from selected participants, made up of 24 teachers and six HODs from six primary schools. This was achieved using semi-structured interviews, focus group interviews, document analysis and observation tools. The study revealed that all the selected participants were applying the reactive or punitive disciplinary approach rather than a proactive or positive approach. The literature review on the causes of poor classroom discipline and management, along with the research-based behavioural strategies and the empirical enquiry in the selected schools, allowed the researcher to critically assess the current disciplinary strategies implemented by teachers and HODs in Gauteng East primary schools and to make meaningful recommendations for improvement of discipline and classroom management. The main recommendations entail that teachers and HODs extend their horizons in order to be able to use the three models of control proposed by Wolfgang and Glickman in their classrooms. Use of the three models would aid them in exercising effective and meaningful classroom discipline and in utilising the strategies emanating from the research on effective classroom management. These main recommendations are further extended in the additional recommendations put forward. / Klaskamerdissipline is wêreldwyd een van die hoekstene van goeie onderwys. Hierdie studie is uitgevoer om die rol van onderwysers en departementshoofde in die doeltreffende handhawing van klaskamerdissipline by leerders in uitgesoekte laerskole in Gauteng-Oos te bepaal. Die navorsingsvraag wat deur die navorser gestel is om die tersaaklike inligting in te samel, was: Hoe beskou ʼn doelbewus gekose groep laerskooldepartementshoofde en laerskool-onderwysers in die Gauteng-Oos-distrik hul ervarings, vaardighede en kennis van klaskamerdissipline en -bestuur in ʼn post-lyfstraf-era, soos ondersoek in ʼn kwalitatiewe studie met behulp van verskeie data-insamelingstegnieke? Die navorser het gepoog om te bepaal hoe klaskamerdissipline en -bestuur plaasgevind het en watter strategieë deur onderwysers en departementshoofde aangewend kan word vir doeltreffende klaskamerdissipline en -bestuur. ʼn Kwalitatiewe navorsingsbenadering is gevolg vir die empiriese ondersoek wat by die gekose navorsingsplekke uitgevoer is. Inligting oor klaskamerdissipline en -bestuurstrategieë is verkry van gekose deelnemers bestaande uit 24 onderwysers en ses departementshoofde van ses laerskole. Dit is gedoen deur halfgestruktureerde onderhoude, fokusgroeponderhoude, dokumentontleding en waarnemingshulpmiddele te gebruik. Die studie het getoon dat al die gekose deelnemers die reaktiewe of strafbenadering tot dissipline gevolg het, eerder as ʼn proaktiewe of positiewe benadering. Die literatuuroorsig oor die oorsake van swak klaskamerdissipline en -bestuur, tesame met die navorsingsgebaseerde gedragstrategieë en die empiriese ondersoek in die geselekteerde skole, het dit vir die navorser moontlik gemaak om die huidige dissiplinêre strategieë wat deur onderwysers en departementshoofde in laerskole in Gauteng-Oos geïmplementeer word, krities te assesseer en om sinvolle aanbevelings vir die verbetering van dissipline en klaskamerbestuur te doen. Die vernaamste aanbevelings behels dat onderwysers en departementshoofde hul horisonne moet verbreed sodat hulle in staat sal wees om die drie modelle van beheer wat deur Wolfgang en Glickman voorgestel word, in hul klaskamers te gebruik. Die gebruik van die drie modelle sal hulle help om doeltreffende en sinvolle klaskamerdissipline te beoefen, en om die strategieë wat uit die navorsing oor doeltreffende klaskamerbestuur voortspruit, te gebruik. Hierdie hoofaanbevelings word verder uitgebrei in die bykomende aanbevelings wat gemaak is. / Kgalemo ka phaposing ya ho rutela ke e nngwe ya ditshiya tsa thuto e hantle lefatsheng ka bophara. Phuputso ena e ne e reretswe ho tseba boikarabello ba matitjhere le Dihlooho tsa mafapha (di-HOD) ba ho boloka kgalemo e sebetsang phaposing ya ho rutela hara baithuti dikolong tse kgethilweng tsa mathomo Gauteng Botjhabela. Potso ya patlisiso e entsweng ke mofuputsi ho bokella tlhahisoleseding e nepahetseng e ne e le hore na: Sehlopha se kgethilweng ka boomo sa dihlooho tsa mafapha (di-HOD) le matitjhere a Setereke sa Gauteng Botjhabela se bona boiphihlelo ba sona jwang, bokgoni le tsebo tsa kgalemelo ya phaposing ya ho rutela le tsamaiso nakong ya kamora nako ya ho tloswa ha ho shapuwa ha baithuti jwalo ka ha ho hlahlojwa ka phuputso ya boleng ho sebediswa mekgwa e mengata ya ho bokella datha? Mofuputsi o ile a batla ho tseba hore na kgalemo ya phaposing ya ho rutela le tsamaiso di etsahetse jwang le hore na ke mawa afe ao matitjhere le dihlooho tsa mafapha (di-HOD) ba ka a sebedisang bakeng sa kgalemo e sebetsang ya phaposing ya ho rutela le tsamaiso. Mokgwa wa ho etsa dipatlisiso wa boleng o ile wa sebediswa bakeng sa patlisiso ya tlhahlobo e entsweng dibakeng tsa patlisiso tse kgethilweng. Tlhahisoleseding mabapi le kgalemo ya phaposing ya ho rutela le maano a tsamaiso e ile ya bokellwa ho tswa ho bankakarolo ba kgethilweng, ba entsweng ka matichere a 24 le dihlooho tsa mafapha (di-HOD) tse tsheletseng dikolong tse tsheletseng tsa mathomo. Sena se fihletswe ka dipuisano tse batlang di hlophisitswe, dipuisano tsa sehlopha se kgethilweng, manollo ya ditokomane le disebediswa tsa temoho. Phuputso e senotse hore bankakarolo bohle ba kgethilweng ba ne ba sebedisa mokgwa wa kgalemo o sebetsang kapa o fanang ka kotlo ho fapana le mokgwa o sebetsang kapa o nepahetseng. Tlhahlobo ya dingodilweng ka disosa tsa boitshwaro bo bobe ba phaposing ya ho rutela le tsamaiso, hammoho le maano a boitshwaro a ipapisitseng le dipatlisiso tse matla dikolong tse kgethilweng, e dumelletse mofuputsi ho lekola ka botebo maano a kgalemo a tshebetsong a sebediswang ke matitjhere le dihlooho tsa mafapha (di-HOD) dikolong tsa mathomo tsa Gauteng Botjhabela le ho etsa ditlhahiso tse nang le moelelo bakeng sa ntlafatso ya boitshwaro le tsamaiso ya phaposi ya ho rutela. Ditlhahiso tsa mantlha di kenyeletsa hore matitjhere le dihlooho tsa mafapha (di-HOD) ba batle mekgwa e meng eo ba ka sebetsanang le sena ka yona e le hore ba kgone ho sebedisa dimmotlolo tse tharo tsa taolo tse hlahisitsweng ke Wolfgang le Glickman diphaposing tsa bona tsa ho rutela. Tshebediso ya dimmotlolo tse tharo e ka ba thusa ho sebedisa kgalemo e sebetsang le e nang le moelelo phaposing ya ho rutela le ho sebedisa maano a tswang dipatlisisong a mabapi le tsamaiso e sebetsang ya phaposi ya ho rutela. Ditlhahiso tsena tsa mantlha di boetse di atoloswa ho feta ditlhahisong tsa tlatsetso tse hlahisitsweng. / Educational Management and Leadership / D. Ed. (Education Management)