- English version The diploma thesis, in the form of a case study, deals with the issue of media presentation of the Liberec region as a state institution. The study focuses on the period from 1 January 2020 to 30 June 2020. The evaluation is limited to printed reports generated by the regional authority and contributions to the social networks Facebook and Instagram. The work includes the specifics of communication at the regional level, which is located exactly between the municipal and governmental levels and has not yet been typified. The main goal of this diploma thesis is to analyze the communication of the region on the example of the Liberec region and for further research to provide such a study that will offer insight into how the region communicates. The thesis places the region in the context of state administration and defines the basic concepts and customs that characterize communication at this level through an extensive theoretical part.

This field study presents mobile rescue robots as a way of augmenting communication in distributed teams through a remote shared visual presence (RSVP) consisting of the robot's view. It examines the effects of RSVP on team mental models, team processes, and team performance in collocated and distributed Urban Search & Rescue (US&R) technical search teams, and tests two models of team performance. Participants (n=50) were US&R task force personnel drawn from high-fidelity training exercises held in California (2004) and New Jersey (2005). Data were collected from the 25 dyadic teams as they performed a 2 x 2 repeated measures search task entailing robot-assisted search in a confined space rubble pile. Team communication was analyzed using the Robot-Assisted Search and Rescue coding scheme (RASAR-CS). Team mental models were measured through a team-constructed map of the search process. Ratings of team processes (communication, support, leadership, and situation awareness) were made by onsite observers, and team performance was measured by number of victims (mannequins) found. Multilevel regression analyses were used to predict team mental models, team process, and team performance based upon use of RSVP (RSVP or no-RSVP) and location of team members (distributed or collocated). Results indicated that the use of RSVP technology predicted team performance (Ã?=-1.322, p = 0.05), but not team mental models or team process. Location predicted team mental models (Ã?=-0.425, p = 0.05), but not as expected. Distributed teams had richer team mental models as measured by map ratings. No significant differences emerged between collocated and distributed teams in team process or team performance. Findings suggest RSVP may enhance team performance in US&R search tasks. However, results are complicated by differences detected between sites. Support was found for both models of team performance, but neither model was found sufficient to describe the data. Further research is suggested in the use of RSVP technology, the exploration of team mental models, and refinement of a modified model of team performance in extreme environments.

5 Abstrakt Objectives of the Paper Description of typical communication patterns amongst employees and different types of clients in Low-threshold Centre Drop In o.p.s. displayed on individual case studies; analysis of sub- sequently recorded communication using the methods and concepts of Transactional Analysis. Recommendations for more effective communication between staff and the clients. Integration of the paper as an annex to the Operational Manual of Low-threshold Centre Drop In o.p.s. as an educational document, examining specificities of communication, its pitfalls and difficulties, including promises and possibilities in the organization. Sample File Ten individual case reports, described in a form of multiple case studies, that represent the kinds of clients with whom staff of Low-threshold Centre Drop In o.p.s. often come into contact. The specific content of each case was shaped by compiling many real-life situations, showing particular clients' position. Data Processing Methods Content and form of communication was analyzed using the methods of Transactional Analy- sis, monitoring specific communication patterns, presented in a form of multiple case studies. Individual case reports were situationally analyzed using Transactional Analysis concepts and data were inserted into spreadsheet. Each...

<p>Modern information technology increases the use of computers in training systems as well as in command-and-control systems in military services and public-safety organizations. This computerization combined with new threats present a challenging complexity. Situational awareness in evolving distributed operations and follow-up in training systems depends on humans in the field reporting observations of events. The use of this observer-reported information can be largely improved by implementation of models supporting both reporting and computer representation of objects and phenomena in operations.</p><p>This thesis characterises and describes observer model-based data collection in distributed tactical operations, where multiple, dispersed units work to achieve common goals. Reconstruction and exploration of multimedia representations of operations is becoming an established means for supporting taskforce training. We explore how modelling of operational processes and entities can support observer data collection and increase information content in mission histories. We use realistic exercises for testing developed models, methods and tools for observer data collection and transfer results to live operations.</p><p>The main contribution of this thesis is the systematic description of the model-based approach to using observers for data collection. Methodological aspects in using humans to collect data to be used in information systems, and also modelling aspects for phenomena occurring in emergency response and communication areas contribute to the body of research. We describe a general methodology for using human observers to collect adequate data for use in information systems. In addition, we describe methods and tools to collect data on the chain of medical attendance in emergency response exercises, and on command-and-control processes in several domains.</p>

The diploma thesis focuses on preparing a proposal of marketing strategy for company Vinotéka U Tří knížat, which is based on a detailed situational analysis. It contains specific measures to achieve marketing objectives set out in relation with the summary SWOT analysis. Finally it also deals with evaluating of the proposed strategy in terms of time and economically.

Modern information technology increases the use of computers in training systems as well as in command-and-control systems in military services and public-safety organizations. This computerization combined with new threats present a challenging complexity. Situational awareness in evolving distributed operations and follow-up in training systems depends on humans in the field reporting observations of events. The use of this observer-reported information can be largely improved by implementation of models supporting both reporting and computer representation of objects and phenomena in operations. This thesis characterises and describes observer model-based data collection in distributed tactical operations, where multiple, dispersed units work to achieve common goals. Reconstruction and exploration of multimedia representations of operations is becoming an established means for supporting taskforce training. We explore how modelling of operational processes and entities can support observer data collection and increase information content in mission histories. We use realistic exercises for testing developed models, methods and tools for observer data collection and transfer results to live operations. The main contribution of this thesis is the systematic description of the model-based approach to using observers for data collection. Methodological aspects in using humans to collect data to be used in information systems, and also modelling aspects for phenomena occurring in emergency response and communication areas contribute to the body of research. We describe a general methodology for using human observers to collect adequate data for use in information systems. In addition, we describe methods and tools to collect data on the chain of medical attendance in emergency response exercises, and on command-and-control processes in several domains.

It is widely recognised that information and communication technologies development is a risky activity. Despite the advances in software engineering, many software development projects fail to satisfy the clients' needs, to deliver on time or to stay within budget. Among the various factors that are considered to cause failure, an inadequate requirements practice stands out. Model-driven development is a relatively recent paradigm with the potential to solve some of the dragging problems of software development. Models play a paramount role in model-driven development: several modelling layers allow defining views of the system under construction at different abstraction levels, and model transformations facilitate the transition from one layer to the other. However, how to effectively integrate requirements engineering within model-driven development is still an open research challenge. This thesis integrates Communication Analysis, a communication-oriented business process modelling and requirements engineering method for information systems development, and the OO Method, an object-oriented model-driven software development method provides automatic software generation from conceptual models. We first provide a detailed specification of Communication Analysis intended to facilitate the integration; among other improvements to the method, we build an ontology-based set of concept definitions in which to ground the method, we provide precise methodological guidelines, we create a metamodel for the modelling languages included in the method, and we provide tools to support the creation of Communication Analysis requirements models. Then we perform the integration by providing a technique to systematically derive OO-Method conceptual models from Communication Analysis requirements models. The derivation technique is offered in two flavours: a set of rules to be manually applied by a human analyst, and an ATL model transformation that automates this task. / España Cubillo, S. (2011). METHODOLOGICAL INTEGRATION OF COMMUNICATION ANALYSIS INTO A MODEL-DRIVEN SOFTWARE DEVELOPMENT FRAMEWORK [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/14572 / Palancia

[ES] Cada día surgen nuevas tecnologías que cambian el mundo tal y como lo conocemos: cómo aprendemos, trabajamos y nos relacionamos. Este escenario lleva a las organizaciones a adaptar rápidamente no sólo sus productos y servicios, sino también su estructura y estrategias para sobrevivir y prosperar. Como se ha estudiado ampliamente, alinear la tecnología de la información con objetivos de alto nivel es clave para que una organización se adapte rápidamente a su entorno. Los métodos de desarrollo dirigidos por modelos (MDD) han contribuido a ello al incluir los objetivos de negocio en el proceso de desarrollo de software, proporcionando trazabilidad, calidad y eficiencia mediante transformaciones de modelo a modelo. Sin embargo, los métodos MDD existentes no han incluido la estrategia y la estructura de la organización en el proceso de desarrollo. Esta tesis integra la información organizacional en un método MDD existente compuesto por OO-Method, un método MDD orientado a objetos, y Análisis de Comunicaciones, un método de modelado de procesos de negocio orientado a la comunicación. A ellos, se integran las principales contribuciones de esta tesis: LiteStrat, un método de modelado organizacional, y Stra2Bis, un método para diseñar procesos de negocio alineados estratégicamente. LiteStrat permite modelar las influencias externas que demandan el desarrollo de nuevo software, y la estrategia y la estructura organizacional para abordar dicha influencia. Stra2Bis integra LiteStrat y Análisis de Comunicaciones a través de tres reglas de transformación, generando una estructura de procesos de negocio alineada con la organización. Hemos realizado validaciones experimentales de las mejoras de completitud y precisión de los modelos producidos por los métodos, y de la eficacia y satisfacción de sus usuarios. El trabajo futuro se centra en la aplicación de los métodos en la industria y en su evolución continua. / [CA] Cada dia sorgixen noves tecnologies que canvien el món tal com el coneixem: com aprenem, treballem i ens relacionem. Aquest escenari porta a les organitzacions a adaptar ràpidament no sols els seus productes i servicis, sinó també la seua estructura i estratègies per a sobreviure i prosperar. Com s'ha estudiat àmpliament, alinear la tecnologia de la informació amb objectius d'alt nivell és clau perquè una organització s'adapte ràpidament al seu entorn. Els mètodes de desenvolupament dirigits per models (MDD) hi han contribuït en incloure els objectius de negoci en el procés de desenvolupament de programari, proporcionant traçabilitat, qualitat i eficiència mitjançant transformacions de model a model. No obstant, els mètodes MDD existents no han inclòs l'estratègia i l'estructura de l'organització en el procés de desenvolupament. Aquesta tesi integra la informació organitzacional en un mètode MDD existent compost per OO-Method, un mètode MDD orientat a objectes, i Anàlisis de Comunicacions, un mètode de modelatge de processos de negoci orientat a la comunicació. A ells, s'integren les principals contribucions d'aquesta tesi: LiteStrat, un mètode de modelatge organitzacional, i Stra2Bis, un mètode per a dissenyar processos de negoci alineats estratègicament. LiteStrat permet modelar les influències externes que demanden el desenvolupament de nou programari, i l'estratègia i l'estructura organitzacional per a abordar aquesta influència. Stra2Bis integra LiteStrat i Anàlisi de Comunicacions a través de tres regles de transformació, generant una estructura de processos de negoci alineada amb l'organització. Hem realitzat validacions experimentals de les millores de completesa i precisió dels models produïts pels mètodes, i de l'eficàcia i satisfacció dels seus usuaris. El treball futur se centra en l'aplicació dels mètodes en la indústria i en la seua evolució contínua. / [EN] New, disruptive technologies emerge daily, changing the world as we know it: how we learn, work, and socially interact. This ever-changing scenario pushes organisations to quickly adapt not only their products and services but also their structure and strategies to survive and thrive. As has been widely studied, aligning information technology to high-level goals is key for an organisation to adapt quickly to its environment. Model-driven development (MDD) methods have contributed to this by systematically including business goals in the software development process, providing traceability, quality and efficiency through model-to-model transformations. Yet, existing MDD methods have not included organisational strategy and structure in the development process. This thesis integrates organisational information into a baseline MDD method composed of the OO-Method, an object-oriented model-driven development method, and Communication Analysis, a communication-oriented business process modelling method. The baseline MDD method is extended by the main contributions of this thesis: LiteStrat, an organisational modelling method, and Stra2Bis, a method for designing strategically aligned business processes. LiteStrat supports modelling the external influences that drive new software development endeavours and the strategy and organisational structure to address such influence. Stra2Bis integrates LiteStrat and Communication Analysis through three model-to-model transformation guidelines, generating the scaffold of business processes aligned with the organisation's structure and strategy. Sound experimental validations were performed to assess the methods' improvements in completeness and accuracy and their effect on the method users' efficiency and satisfaction. Further work regards implementing the methods into industrial contexts and their continuous evolution. / Project Participation: SREC: Desarrollo ágil de sistemas desde requisitos a código (SREC). PID2021-123824OB-I00: Agencia Estatal de Investigacion, España. 2022-2025. DELFOS: Sistema de información para la gestión de variaciones genómicas. PDC2021-121243-I00 - Agencia Estatal de Investigacion, España. 2021-2023. OGMIOS: Sistema inteligente de apoyo a la toma de decisiones clínicas en medicina de precisión. INNEST/2021/57 - Agencia Estatal de Investigacion, España. 2021-2023. / Noel López, RA. (2024). Design and Implementation of a Model-Driven Software Production Method: from Strategy to Code [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/203527

South African indigenous language teaching and learning materials do not provide sufficient information to help additional language learners learn the target languages effectively. While there are institutions that are tasked with developing and sharpening the skills of students in speaking South African indigenous languages, such students hardly, if at all master the art of speaking them eloquently. Students who study these languages in order to converse proficiently with their mother-tongue speakers experience insurmountable difficulties, in spite of various efforts made by the teachers who train them to read books on their own. Passing their examinations does not mean that the students’ ability to communicate with mother-tongue speakers will improve to the extent of eliminating the prevailing misunderstanding between the two groups. The persistence of this problem reveals a discrepancy between the studies of indigenous languages in South Africa and the way of speaking them, whereby important linguistic elements that make communication more authentic are excluded in language materials. This study analyses the use and significance of CIFWs in daily interactions by investigating the two Xhosa CIFWs words wethu and bethu. The overall aim of this study is to explore the use of a corpus in the examination of CIFWs in general, and wethu and bethu in particular. Both a quantitative approach based on the Gothenburg-Unisa spoken corpus and a qualitative approach based on Allwoods’ ACA theoretical framework were used in the analysis and description of the functions and significances of wethu and bethu as communicative and interactive function words. / Linguistics / MA ((Applied Linguistics)

[EN] Renewing software systems is one of the most cost-effective ways to protect software investment, which saves time, money and ensures uninterrupted access to technical support and product upgrades. There are several motivations to promote investment and scientific effort for specifying systems by means of conceptual models and supporting its evolution. In order to contribute to the requirements engineering field with automated software production methods, we design TraceME to cover the spectrum of activities from requirements to code focusing on organisational evolution. In this sense, the spectrum of activities involves various information system perspectives of analysis that need to be integrated. In this complex setting, traceability and conceptual models are key concepts. Mechanisms to trace software specifications from requirements to code are important to justify evolution processes; versions of information systems should be traced in order to get the connection between old and new specifications. Moreover, it is necessary to find mechanisms to facilitate change specifications, measurement, and interpretation. To design this thesis we follow Design Science by Roel Wieringa. Design Science gives us the hints on how to conduct the research, be rigorous, and put in practice scientific rules. Besides Design Science has been a key factor for structuring our research, we acknowledge the application of this framework since it has helps us to report clearly our findings. We build TraceME by making a method engineering effort, which shapes its fragmented nature in chunks. The architecture of TraceME opens a wide window of opportunities for its application in real world situations. To facilitate industrial adoption, we develop open source tools to support the implementation of the TraceME chunks. For example, one case study and one action-research protocols have been executed in two different organisations in Spain. The validation of TraceME has taken place in laboratory demonstrations, controlled experiments, action research and case study experiences in industry. Thanks to the validations various lessons learnt have been gathered and greatly influenced the maturity of the method. For example: the importance to consider end-users' perceptions for discovering needs to mitigate, and the significance to get knowledge from the application of TraceME in different contexts. The evidences from the validations demonstrate that TraceME is feasible to be applied to support evolution projects. In addition, future research is needed for promoting the implementation of TraceME. We envision short term and future-term work that motivate us to tackle the challenge to support evolution projects. / [ES] La evolución de sistemas software es una de las actividades mas importantes que permiten minimizar el tiempo de puesta en producción de actualizaciones y nuevos desarrollos, reducir los costos que implica desarrollar una aplicación desde cero, y además asegura el acceso ininterrumpido de servicios. Existen variadas motivaciones para promover la investigación y desarrollo de soluciones para especificar y evolucionar sistemas de información mediante modelos conceptuales. Para contribuir al campo de la ingeniería de requisitos con métodos automáticos de producción de software, hemos diseñado el método TraceME para cubrir el espectro de actividades desde requisitos a código con un enfoque de evolución organizacional. De este modo, el espectro de actividades involucra diferentes perspectivas de análisis de sistemas de información que necesitan ser integradas. En este escenario tan complejo, la trazabilidad y los modelos conceptuales son conceptos clave. Es necesario disponer de mecanismos para trazar especificaciones de software desde requisitos a código con el fin de justificar procesos de evolución. Las versiones de los sistemas de información deben ser trazables con el fin de establecer la conexión entre especificaciones obsoletas y actuales. Adicionalmente, es necesario encontrar mecanismos para facilitar la especificación del cambio, su medición e interpretación. Para diseñar esta tesis hemos seguido el marco de Design Science de Roel Wieringa. Design Science nos ha proporcionado las claves para conducir esta investigación, ser rigurosos y poner en práctica reglas científicas. Además de que Design Science ha sido un factor clave para estructurar nuestra investigación, reconocemos que la aplicación de este marco nos ha ayudado a reportar claramente nuestros hallazgos. Hemos aplicado ingeniería de métodos para diseñar y construir TraceME. Gracias a esto, la naturaleza de TraceME es conformada mediante fragmentos de método. La arquitectura de TraceME abre una amplia ventana de oportunidades para su aplicación en situaciones de la vida real. Para facilitar la adopción industrial de TraceME, hemos desarrollado herramientas de software libre para dar soporte a los fragmentos de TraceME. Por ejemplo, un caso de estudio y una experiencia de action research han sido ejecutadas en dos organizaciones en España. La validación de TraceME ha sido llevada a cabo mediante demostraciones de laboratorio, experimentos controlados, un caso de estudio y una experiencia de action research en industria. Como resultado, TraceME ha sido mejorado considerablemente; además hemos descubierto investigaciones a realizar a corto, mediano y largo plazo con el fin de implementar TraceME en la industria. Las evidencias obtenidas como resultado de las validaciones demuestra la factibilidad de TraceME para ser aplicado en proyectos de evolución organizacional. El trabajo futuro nos motiva a afrontar los retos que conlleva el soporte de proyectos de evolución de sistemas de información. / [CAT] L'evolució dels sistemes programari és una de les activitats més importants que permeten minimitzar el temps de posada en producció d'actualitzacions i nous desenvolupaments, reduir els costos que involucra desenvolupar una aplicació des de cero, a més d' assegurar l'accés ininterromput de serveis. Existixen diverses motivacions per promoure la investigació i desenvolupament de solucions per a especificar i evolucionar sistemes de informació mitjançant models conceptuals. Per tal de contribuir al camp de l'enginyeria de requisits amb mètodes automàtics de producció de programari, hem dissenyat el mètode TraceME per cobrir l'espectre d'activitats des de requisits a codi en un enfocament d'evolució organitzacional. Així, l'espectre d'activitats involucra diferents perspectives d'anàlisi de sistemes d'informació que necessiten ser integrades. En aquest escenari tan complex, la traçabilitat i els models conceptuals són conceptes clau. És necessari disposar de mecanismes per traçar especificacions de programari des de requisits a codi amb la fi de justificar processos d'evolució. Les versions dels sistemes d'informació deuen ser traçables amb la fi d'establir la connexió entre especificacions obsoletes i actuals. Addicionalment, és necessari trobar mecanismes per facilitar l'especificació del canvi, la seua mesura i interpretació. Per tal de dissenyar aquesta tesi, hem seguit el marc de Design Science de Roel Wieringa. Design Science ens ha proporcionat les claus per conduir aquesta investigació, ser rigorosos i posar en pràctica regles científiques. A més a més, Design Science ha sigut un factor clau per estructurar la nostra investigació, reconeixem que l'aplicació de aquest marc ens a ajudat a reportar clarament els nostres resultats. Hem aplicat enginyeria de mètodes per dissenyar i construir TraceME. Gràcies a açò, la natura de TraceME es conforma mitjançant fragments de mètodes. L'arquitectura de TraceME obri una ampla finestra d'oportunitats per a la seua aplicació en situacions de la vida real. Per facilitar l'adopció industrial de TraceME, hem desenvolupat ferramentes de programari lliure per tal de donar suport als fragments de TraceME. Per exemple, un cas d'estudi i una experiència de action research han sigut executades en dos organitzacions a Espanya. La validació de TraceME ha sigut portada a cap mitjançant demostracions de laboratori, experiments controlats , un cas d'estudi i una experiència de action research en l'industria. Com a resultat, TraceME ha sigut millorada considerablement; a més a més, hem descobert investigacions a realitzar a curt, mig i llarg termini amb la fi d'implementar TraceME a l'industria. Les evidències obtingudes com a resultat de les validacions, demostren la factibilitat de TraceME per ser aplicat en projectes d'evolució organitzacional. El treball futur presenta nous reptes que ens motiven a afrontar el suport de projectes d'evolució de sistemes d'informació. / Ruiz Carmona, LM. (2016). TraceME: Traceability-based Method for Conceptual Model Evolution [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/64553 / TESIS