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Made available in DSpace on 2015-03-05T19:13:45Z (GMT). No. of bitstreams: 0 Previous issue date: 29 / Nenhuma / Esta pesquisa objetiva investigar a utilização de práticas de controladoria pelas Instituições de Ensino Superior (IES) estabelecidas no estado de Santa Catarina, como suporte ao processo de gestão. A pesquisa foi conduzida por meio de levantamento (survey) e caracteriza-se como descritiva quanto aos objetivos e predominantemente quantitativa quanto à abordagem do problema. A população do estudo, após alguns ajustes realizados, consistiu de 67 IES. Um questionário eletrônico foi elaborado para elas, sendo disponibilizado pela internet. A amostra é composta pelas IES que responderam ao questionário eletrônico. Dos 67 questionários enviados, 36 retornaram respondidos, representando um percentual de 53,7%. Para análise dos dados, foram usadas, principalmente, a estatística descritiva, tabulação cruzada e o coeficiente de correlação. As práticas pesquisadas foram: planejamento estratégico, orçamento operacional, cobrança quanto ao atingimento das metas previstas no orçamento operacional, ponto de equilíbrio (Brea / This research aims to investigate the use of practices for controlling the Higher Education Institutions (IES) established in the state of Santa Catarina, to support the management process. The search was carried out through survey and is characterized as descriptive as to the objectives and predominantly quantitative regarding the problem approach. The study population, after some adjustments, consisted of 67 IES. An electronic questionnaire was prepared for them and made available on Internet. The sample is composed by IES that answered the questionnaire electronically. From the 67 questionnaires, 36 were sent back answered, representing a percentage of 53.7%. For analysis of the data were used, mainly, the descriptive statistics, cross tabulation and correlation coefficient. The practices investigated were: strategic planning, operational budget, charging on the achievement of the goals envisaged in the operational budget, Break-Even Point, cash flow, tax planning, Balanced Scorecard (BSC), non-financial i

Différents courants de recherches se sont intéressés à identifier les compliments à éviter afin de ne pas nuire au développement de l’estime de soi et des processus motivationnels optimaux chez les enfants (p.ex. Kamins et Dweck, 1999 ; Kast et Konnor, 1988). Pourtant, aucune étude n’avait tenté d’identifier les compliments potentiellement optimaux pour favoriser ces développements. À travers 3 études, cette thèse exploratoire visait ainsi à comparer différents types de compliments recensés comme positifs dans la documentation à l’aide d’un échantillon de dyades mères-enfants (N = 65 ; Âge moyen des enfants = 10,20 ans). La première étude de la thèse a examiné les relations entre les différents types de compliments, d’une part, et l’estime de soi et les processus motivationnels des enfants, d’autre part, tout en contrôlant pour les variables démographiques de sexe et d’âge des enfants. Étant donné que les différents types de compliments étaient hautement susceptibles de coexister, mais qu’ils n’avaient jamais été comparés au sein d’une même étude, leurs relations avec les variables dépendantes ont été examinées en considérant également leurs interrelations à l’aide de régressions multiples. La deuxième étude de cette thèse visait à mettre en lumière les liens entre la perception des enfants des pratiques parentales typiques de leur mère et les compliments recensés comme positifs dans la documentation grâce à des questionnaires complétés par les enfants et leur mère. La troisième étude, de nature expérimentale, a examiné les impacts situationnels des compliments comparatifs, orientés vers le résultat et descriptifs sur la compétence perçue (ou l’estime de soi situationnelle) et les processus motivationnels des enfants en s’intéressant aux impacts potentiels de trois modérateurs susceptibles d’accentuer ou de diminuer l’impact de la manipulation expérimentale, soit le sexe, l’âge et l’estime de soi globale des enfants. Les principaux résultats révèlent qu’il est possible de dresser un portrait des compliments rapportés comme positifs dans la documentation en distinguant quatre types : les compliments comparatifs, orientés vers le résultat, orientés vers l’effort et descriptifs. Deux de ces compliments, les compliments orientés vers le résultat et les compliments orientés vers l’effort, semblent être les plus utilisés. La thèse révèle également que seul le compliment descriptif semble lié positivement à l’estime de soi des enfants (globale et situationnelle), en particulier chez les filles et chez les enfants ayant une estime de soi plus faible que la moyenne. À travers ces trois objectifs, cette thèse contribue à l’avancement des connaissances sur les compliments, à la théorie de l’autodétermination (TAD) et permet d’identifier des pistes d’interventions qui permettront aux parents d’intervenir et de communiquer de façon optimale auprès de leurs enfants. / Different lines of research have focused on compliments that parents should avoid in order not to jeopardize the development of children’s self-esteem and optimal motivational processes (e.g. Kamins and Dweck, 1999; Kast and Konnor, 1988). However, no study had yet attempted to identify potentially optimal compliments to favor these developments. Through three studies, this exploratory thesis thus aimed at comparing different compliments conceptualized as positive in the literature using a sample of mother-child dyads (N = 65, mean age of the children = 10.20 years). The first study examined the relations between different types of compliments, on one hand, and children's self-esteem and motivational processes on the other, while controlling for demographic variables of children’s sex and age. Given that the different types of compliments were likely to coexist but were never compared in a single study, their relations with the dependent variables were examined while also controlling for their interrelations using multiple regressions. The second study aimed at highlighting the links between children's perception of their mother typical parenting practices and the different types of compliments conceptualized as positive in the literature. To investigate these relations, we relied on questionnaires filled out by two different respondents (children and their mothers). The third study relied on an experimental design to investigate the situational impacts of comparative, result-oriented and descriptive compliments on children's perceived competence (or their situational self-esteem) and motivational processes, with a focus on the potential impacts of three moderators likely to accentuate, or reduce, the effect of the experimental manipulation (i.e. sex, age and children's global self-esteem). The main results show that it is possible to provide a comprehensive portrait of the compliments conceptualized as positive in the literature by distinguishing four types: comparative, result-oriented, process-oriented and descriptive compliments. Two of these compliments, namely result-oriented compliments and process-oriented compliments, seem to be the most used. The thesis also reveals that only descriptive compliments seem positively related to children's self-esteem (global and situational), especially for girls and children reporting lower than average self-esteem. Through the pursuit of these three objectives, this thesis contributes to the advancement of knowledge on compliments, to self-determination theory (SDT) and helps identify intervention avenues that will allow parents to intervene and communicate optimally with their children.