The purpose of this study was to examine in depth and analyze how and on what basis selection of guests managed by doormen primarily in an exclusive bistro in Stockholm. Qualitative methods in the form of personal interviews with door staff and participant observations were made. Interviews with doormen who work at two other similar places have also been carried out in order to find the differences and similarities in the selection process. To connect the results in a scientific way, we have mainly used Pierre Bourdieu's theories of capital forms and the field, and Göran Ahrne and Apostolis Papakostas organization theories. Previous research related to the phenomenon of selection in one way or another, along with the overarching theories, are used to answer the questions and purpose of this study. The study has concluded that membership, social networks, appearance and material assets are critical to be included in bistros that happens to have implicit rules and criteria. It has been found that these mechanisms can be translated in to sociological terms as social capital, cultural capital and doxa (norms). It would also show that the doormen in this study consider the individual’s class membership to be a more important attribute rather than ethnicity in the selection process. / Studiens syfte var att på djupet undersöka och analysera hur och på vilka grunder selekteringen av gäster sköts av dörrvakterna på framförallt en exklusiv krog i Stockholm. Kvalitativa metoder i form av personliga intervjuer med dörrvakterna samt deltagande observationer gjordes. Intervjuer av dörrvakter som arbetar på tre andra snarlika krogar har också genomförts i syfte att hitta skillnader och likheter i selekteringsprocessen. För att koppla resultaten på vetenskapligt vis har vi främst använt oss av Pierre Bourdieus teorier kring kapitalformer och fält, samt Göran Ahrne och Apostolis Papakostas organisationsteorier. Tidigare forskning som berör fenomenet selektering på ett eller annat sätt har tillsammans med de övergripande teorierna används för att besvara syfte och frågeställning. Studien har kommit fram till att bland annat medlemskap, sociala nätverk, utseende, materiella tillgångar och attityd är avgörande för att bli inkluderad på krogar som visar sig ha implicita regler och kriterier. Det har visat sig att dessa mekanismer kan översättas till sociologiska begrepp som socialt kapital, kulturellt kapital och doxa (normer). Det skulle även visa sig att dörrvakterna i denna studie betraktar individers klasstillhörighet som ett viktigare attribut än etnicitet i selekteringsprocessen.

Made available in DSpace on 2014-06-11T19:24:00Z (GMT). No. of bitstreams: 0 Previous issue date: 2008-12-05Bitstream added on 2014-06-13T20:51:10Z : No. of bitstreams: 1 alves_co_me_bauru.pdf: 597873 bytes, checksum: 6300ba2a9d975f6d16f0d7264d5cbc24 (MD5) / Estudos sobre estresse e qualidade de vida em diferentes profissões consideram as especifidades potencialmente estressantes das funções que as pessoas exercem na sua ocupação, assim como a influência do estresse na sua qualidade de vida pessoal e profissional. O suporte familiar, por possuir fator de proteção às situações de estresse, também parece influenciar na sua ocorrência, principalmente na área ocupacional. Entretanto, ainda não se encontram pesquisas que relacionem o estresse, a qualidade de vida e o suporte familiar com a profissão de porteiro. O presente estudo objetivou avaliar e correlacionar os níveis de estresse, qualidade de vida, vulnerabilidade ao estresse no trablho e percepção de suporte familiar em trabalhadores que exercem a função de porteiro. Participaram da pesquisa 100 trabalhadores sexo masculino, que atuam em uma empresa de médio porte do ramo de prestação de serviços. Utilizou-se o questionário de caracterização, o Inventário de Sintomas de Stress de Lipp (ISSL), o inventário de Qualidade de Vida (IQV), a Escala de Vulnerabilidade ao Estresse no Trabalho (EVENT) e o Inventário de Percepção de Suporte Familiar (IPSF). A idade média dos participantes foi de 37,8 anos, sendo 60% com ensino médio completo, 77% casados com média de 1,85 filhos por família, 77% relataram realizar atividades de lazer e 91%, não possuir problemas de saúde. No âmbito profissional, trabalhavam na empresa, em média, há 4,07 anos e atuavam como porteiros, em média, há 5,77 anos. A maioria dos participantes trabalhava na escala 12x36 (75%) e nunca se acidentaram no trabalho (91%). Os resultados mostraram que 72% dos porteiros não possuíam estresse e do restante, 25% estavam na fase de resistência e 3% na fase de quase-exaustão. Quanto a qualidade de vida, 20% dos participantes revelaram adequação em todos os quadrantes e 9% inadequação total... / Studies on stress and life quality in different professions take into account the potential particularities of stress on the workplace, as well as the influence of stress on the personal and professional quality of life. The family support, due to its protection factor on the stress situation, also seems to influence in the occurrence of stress, specially in the occupational area. However, there are no researches that relate the etress, the quality of life, and the family support with the profession of the doorman. This present study had the objective of evaluating and correlating stress levels, life quality, work related stress vulnerability and family support perception in workers who have the job of doorman. A hundred workers of the male sex took part in the research, from an outsourcing medium sized company. A characterization questionnaire was used, Lipp's Stress Symptoms Inventory for Adults, the Life Quality Inventory (LQI), the Scale of Vulnerability to the Stress at Work (EVENT), and the Inventory of Perception of Family Support (IPSF). The age average of the participants was 37,8 years old, with 60% having a high school education, 77% married, with an average of 1,85 children per family, 77% reported having leisure activities, and 91% with no health problems. On a professional level, the participants have worked in the company in an average of 4,07 years, and as doormen, an average of 5,77 years. Most of them worked in a 12x36 work scale (75%), the night shift (57%), and have never suffered a work-related accident (91%). The results showed that 72% of the doormen did not experience any stress, and the rest, 25% were in a resistance phase, and 3% in a phase of near exhaustion. As to quality of life, 20% of the participants revealed adequacy in all areas, and 9% total inadequacy. In the individual analysis of the areas, 47% showed success in the Professional area, 56% in the... (Complete abstract click electronic access below)