ABSTRACT This thesis aims to evaluate the government electronic procurement (e-procurement) systems¡¦ efficiency from the viewpoint of process reengineering. Recently, with the improvement of information technology, internet grows rapidly and flourishing e-commerce, many countries and organizations are paying a lot of attention on this trend. Our government also keeps up with this trend by performing the ¡§E-Government projects¡¨. For example, the e-government¡¦s ¡§E-procurement project ¡§ is one of these, which aims to construct a public, transparency, fair and efficiency procurement environment. In this thesis, we take the Kaohsiung City Government (KCG) as the research object. In order to evaluate the efficiency of the KCG e-procurement and get further understandings, we select three dimensions: time, cost, and labor, and construct the measurement index of e-procurement to analyze 2002 KCG e-procurement performance, and interview with KCG¡¦s labors. According to the results of this study, we can find that government e-procurement system actually brings benefits to our government procurement, such as budget-savings, making procurement decisions more efficient and cheaper, streamlining the entire procurement process from initiating a requisition through awarding, offering buyers an automated procurement process, and giving vendors easy access to more opportunities with less paperwork and reduced cost. Progress is being made in implementing government e-procurement systems; the more reengineering benefits will accrue from the continued expansion of electronic interaction to government and business.

No description available.

Our country is under promoting the electronic government's policy, the ones that proposed old government procurement procedure reengineer, is it draw lessons from business process reengineer in successful enterprises as, use the information and technological construction of communication to the electronic procurement system and become and promote one of the schemes mainly, in the hope of building and constructing an efficient government procurement procedure environment. Count in accordance with the Directorate-General of Budget, Accounting and Statistics and Executive Yuan, the annual total of government organizations exceeds the huge budget of 4 trillion NT, carry out by way of government procurement. Good Yu of the procedure system of government procurement, influences country's whole development to the hard iron. Supervising and reporting and counting according to the Public Construction Commission Executive Yuan, the public works is a domestic large-scalest industry, purchase the system and effect of carrying out, have extremely close relations to procure the procedure with the public works. Public Works Bureau of Kaohsiung city government can get and mark several 339 (21.16%) which account for the whole municipal government of Kaohsiung in 2003 most; The public works of amount of money of master budget are the highest. And the public works procurement, with relevant in describing, most apt to form procedure complicated, is it mark to tie, situation marked to enclose take place. So, this text is the view assessed with the performance probes into the assessment of the public works procurement procedure efficiency of Public Works Bureau of government of Kaohsiung. First of all, the measurement index of building the performance of constructing and assessing, regard ¡§ time, cost, manpower¡¨, three indexes, as and assess the focal point, use secondary analysis, understand that Public Works Bureau will purchase the execution efficiency of electronization in 2003, and then use the interview way of the depth, make to the procedure of public works purchase practical operation and purchase personnel and carry out the firsthand materials which purchase the business, build and construct the procedure that the public works is purchased by combining the software of structure of information system (architecture of integrated information system, ARIS) afterwards, assess the question of the public works purchase procedure of job bureau of government of Kaohsiung, propose the improvement of the public works purchase procedure procedure, increase the efficiency that the public works is purchased. Comprehensive secondary analysis, ARIS procedure analysis and interview result of the depth: The execution situation purchased in electronization of Public Works Bureau of government of Kaohsiung, has already reached the stage that electrons have opened bid at present; Effect of electronization its, neck mark person who reach 62.78%, electron submit a tender the reaching rate is 0%, have not reached the set goal; Put forward the following suggestions after putting in order and purchasing personnel's interview suggestion synthetically, whether support reference that follow-up improve, in order to reach and purchase the efficiency carried out in electronization. Will study and propose dividing into(1)the decree respect; (2)management respect; (3)systematic respect; (4)education and training respect. Combine the analysis result, carry out the present situation about the public works purchase procedure, purchase procedure finish electronic procedure in an all-round way yet, execution of dual track system at present is it appear for fear of procedure efficiency to have at present, so, facilitate electronization to purchase the execution of the procedure and help the government and manufacturer to purchase benefit that the trade carry out.

ABSTRACT Ministry of Economic Affairs (MOEA) launched technology development program in 1979 in order to develop industrial innovation technology and satisfy domestic economic development. In the Age of Knowledge Based Economics, the key factors of continuing growing up of nations are the energy of research and development (R&D) and innovation. From 1997, MOEA made technology development program open to companies, it is Industrial Technology Development Program (ITDP). In order to encourage private sector R&D and innovative activities, MOEA subsidizes companies reduce the risk and the cost of R&D and innovation. From the beginning of ITDP, it has made plenty of R&D outputs, but we have to evaluate the efficiency of R&D. In order to allocate government funds more efficient, we pay much attention to the performance of R&D projects. In order to understand government subsides industries, this thesis is trying to research the object of ITDP of MOEA. The research methodology applied to this thesis includes: the Data Envelopment Analysis (DEA) to measure the R&D efficiency; model from Charnes, Cooper & Rhodes (1978) to measure the over-efficiency; model from the Banker, Charnes & Cooper (1984) to measure the technical efficiency, input/output slacks method to analyze the extent for which non-efficiency unit could be improved by decreasing the amount of inputs or increasing the amount of outputs, and sensitivity analysis to measure the key factors of ITDP R&D Projects. According to this thesis, we can evaluate the Decision Making Units (DMUs) and suggest the information to improve performance. Using these analyses as a reference to those project executives and administrators for controlling and management the performance of R&D projects.

No description available.

Existe atualmente uma tendência de maior utilização do sistema de saúde brasileiro, tal como de maior valorização dele, o que se justifica pelo modelo universalista do sistema de saúde nacional; envelhecimento da população nacional; aumentos dos gastos públicos com saúde; aumento da renda per capta dos brasileiros. Esse contexto traz consigo a demanda por práticas gerenciais capazes de auxiliar a área da saúde nos seus crescentes desafios. Um dos pontos relevantes de estudo nesse contexto é a avaliação de desempenho e eficiência organizacional das organizações de saúde, em especial, dos hospitais filantrópicos, utilizandose modelos específicos à sua realidade. Diante disso, o objetivo do presente estudo é desenvolver um modelo organizacional para avaliação de desempenho para os hospitais filantrópicos e, a partir dele, comparar a eficiência das organizações participantes da amostra. Por meio da revisão de literatura levantaram-se 31 variáveis, provenientes de seis perspectivas diferentes, que foram julgadas pelo autor como relevante para a avaliação de desempenho dos hospitais filantrópicos, das quais, 21 foram consideradas como as mais relevantes por 14 especialistas que as avaliaram por meio do método Delphi. Ademais, outras quatro variáveis foram apresentadas como relevantes pelos entrevistados e adicionadas à proposta de modelo para avaliação de desempenho de hospitais filantrópicos. A partir desses fatores, estabeleceram-se variáveis de inputs e outputs dos hospitais possíveis de serem utilizadas, das quais se elaborou um questionário enviado para mais de 1.600 hospitais, obtendo-se de retorno 70 respostas válidas. Com a análise envoltória de dados determinaram-se quais os hospitais mais eficientes e quais elementos críticos para a eficiência. Conclui-se ainda que é incomum encontrar bases de dados robustas nos hospitais brasileiros e que análises de eficiência podem ser feitas embasadas em medidas de desempenho organizacional para se chegar a resultados de análise de desempenho com técnicas de análise de eficiência. / Nowadays, there is a trend of higher Brazilian health system usage, as well as its higher appreciation, what is justified by the universal model of national health system; national population maturing; increase in public health spending; increase of Brazilians per capta income. This environment brings along the demand for managerial practices that are able to support healthcare area in its increasing challenges. One of the highlights of study in this context is the organizational performance and efficiency evaluation, specially for charitable hospitals, using specific models, according to their reality. Based on this, the objective of this study is to develop an organizational model for performance evaluation to charitable hospitals and, from it, compare sample participant organizations efficiency. Through literature review it was presented 31 variables, from six different perspectives, judged by the author as relevant for charitable hospitals performance evaluation, from which 21 were considered relevant by specialists in Delphi method round tables. Furthermore, another four variables were presented as relevant by the participants and added to model proposal to charitable hospitals performance evaluation. From these factors, it was established input and output variables that were able to be used, and a questionnaire was elaborated and sent to more than 1.600 hospitals, gaining back 70 valid questionnaires. With DEA analysis, it was determined which hospitals are more efficient and which elements are critical to efficiency. It was concluded that it is not common to find robust databases in charitable hospitals and that efficiency analysis can be done supported by organizational performance measures to reach also organizational performance results.

Bakalauro baigiamajame darbe siekiama pagrįsti naujos paslaugos – hibridinių serverių nuomos investicijų diegimą ir atlikti investicijų efektyvumo vertinimą. Naujos paslaugos rinkoje daro didžiulę įtaką rinkos procesams. Nors daugeliu atvejų paslaugos savybės ir nauda yra sunkiai apskaičiuojama, jos gamyba ir vartojimas vyksta kartu. Paslaugų sektoriui skiriama vis daugiau dėmesio, nes jis laikomas ekonomikos varikliu, kuris laikui bėgant paveikė darbo ir užimtumo santykius, šalių augimą ir plėtrą, aplinkos sąlygas, kainas bei konkurencines galimybes. Darbo teorinėje dalyje analizuojama naujos paslaugos rinkoje reikšmė bendrąja prasme ir aptariamos investicijos į paslaugas, apžvelgimai investicijų efektyvumo vertinimo metodai. Darbo praktinėje dalyje aprašoma hibridinių serverių nuomos paslauga ir atliekamas investicijų poreikio pagrindimas. Įvertinamas investicinio projekto efektyvumas išskiriant dvi alternatyvas. Atrinktosios alternatyvos rizika įvertinama taikant jautrumo analizės ir scenarijaus metodus. / The main intention for the final bachelor thesis is to substantiate implementation of new services – investments given for the rental of hybrid servers and accomplish an efficiency evaluation of investments. New services have a major impact on market processes. Although in many cases it is difficult to measure features and benefits of the services, its production and consumption are being used together. At the moment, the services sector is receiving even larger attention as it is considered as the economic engine which has eventually impacted on labor and employment relations, the country's growth and development, environmental conditions, pricing, and competitive opportunities. The theory part of this work analizes value of new services in the market, explains more about an investment in services and overlooks an efficiency evaluation methods of investment. Practical part describes the meaning of the hybrid server hosting service, and shows an exact substantiation for the investment needs. Furthermore, these papers are evaluating an efficiency of the investment project, which has been devided in to alternatives. Risk of the selected alternatives is assessed using sensitivity and scenario analysis methods.

Existe atualmente uma tendência de maior utilização do sistema de saúde brasileiro, tal como de maior valorização dele, o que se justifica pelo modelo universalista do sistema de saúde nacional; envelhecimento da população nacional; aumentos dos gastos públicos com saúde; aumento da renda per capta dos brasileiros. Esse contexto traz consigo a demanda por práticas gerenciais capazes de auxiliar a área da saúde nos seus crescentes desafios. Um dos pontos relevantes de estudo nesse contexto é a avaliação de desempenho e eficiência organizacional das organizações de saúde, em especial, dos hospitais filantrópicos, utilizandose modelos específicos à sua realidade. Diante disso, o objetivo do presente estudo é desenvolver um modelo organizacional para avaliação de desempenho para os hospitais filantrópicos e, a partir dele, comparar a eficiência das organizações participantes da amostra. Por meio da revisão de literatura levantaram-se 31 variáveis, provenientes de seis perspectivas diferentes, que foram julgadas pelo autor como relevante para a avaliação de desempenho dos hospitais filantrópicos, das quais, 21 foram consideradas como as mais relevantes por 14 especialistas que as avaliaram por meio do método Delphi. Ademais, outras quatro variáveis foram apresentadas como relevantes pelos entrevistados e adicionadas à proposta de modelo para avaliação de desempenho de hospitais filantrópicos. A partir desses fatores, estabeleceram-se variáveis de inputs e outputs dos hospitais possíveis de serem utilizadas, das quais se elaborou um questionário enviado para mais de 1.600 hospitais, obtendo-se de retorno 70 respostas válidas. Com a análise envoltória de dados determinaram-se quais os hospitais mais eficientes e quais elementos críticos para a eficiência. Conclui-se ainda que é incomum encontrar bases de dados robustas nos hospitais brasileiros e que análises de eficiência podem ser feitas embasadas em medidas de desempenho organizacional para se chegar a resultados de análise de desempenho com técnicas de análise de eficiência. / Nowadays, there is a trend of higher Brazilian health system usage, as well as its higher appreciation, what is justified by the universal model of national health system; national population maturing; increase in public health spending; increase of Brazilians per capta income. This environment brings along the demand for managerial practices that are able to support healthcare area in its increasing challenges. One of the highlights of study in this context is the organizational performance and efficiency evaluation, specially for charitable hospitals, using specific models, according to their reality. Based on this, the objective of this study is to develop an organizational model for performance evaluation to charitable hospitals and, from it, compare sample participant organizations efficiency. Through literature review it was presented 31 variables, from six different perspectives, judged by the author as relevant for charitable hospitals performance evaluation, from which 21 were considered relevant by specialists in Delphi method round tables. Furthermore, another four variables were presented as relevant by the participants and added to model proposal to charitable hospitals performance evaluation. From these factors, it was established input and output variables that were able to be used, and a questionnaire was elaborated and sent to more than 1.600 hospitals, gaining back 70 valid questionnaires. With DEA analysis, it was determined which hospitals are more efficient and which elements are critical to efficiency. It was concluded that it is not common to find robust databases in charitable hospitals and that efficiency analysis can be done supported by organizational performance measures to reach also organizational performance results.

Nowadays, there is a belief that organizations should keep improving different aspects of theirenterprise to remain competitive in their business segment. For this purpose, it is required to understand the current state of the enterprise, analyze and evaluate it to be able to figure out suitable change measures. To perform such a process in a systematic and structured way, receiving support from powerful tools is inevitable. Enterprise Modeling is a field that can support improvement processes by developing models to show different aspects of an enterprise. An Enterprise Modeling Method is an important support for the Enterprise Modeling. A method is comprised of different conceptual parts: Perspective, Framework, Method Component (which itself contains Procedure, Notation and Concepts), and Cooperation Principles. In an ideal modeling process, both the process and the results are of high quality. One dimension of quality which is in focus in this thesis is efficiency. The issue of efficiency evaluation in Enterprise Modeling still seems to be a rather unexploited research area. The thesis investigates three aspects of Enterprise Modeling Methods: what is the meaning of efficiency in this context, how can efficiency be evaluated and in what phases of a modeling process could efficiency be evaluated. The contribution of the thesis is an approach for evaluation of efficiency in Enterprise Modeling Methods based also on several case studies. The evaluation approach is constituted by efficiency criteria that should be met by (different parts of) a method. While a subset of these criteria always need to be fulfilled in a congruent way, fulfillment of the rest of the criteria depends on the application case. To help the user in initial evaluation of a method, a structure of driving questions is presented.

A seleção do tipo de pavimento é baseada atualmente no país considerando-se os custos de implantação e manutenção e o atendimento às normas técnicas, ou seja, a escolha é feita por meio de análise técnico-econômica. Órgãos federais, estaduais e municipais não preveem avaliação quantitativa do consumo de energia e da emissão de poluentes atmosféricos, utilizando somente o fator econômico como parâmetro decisivo sobre duas ou mais alternativas de estruturas de pavimento. Construções e reconstruções de pavimentos consomem um grande volume de energia tanto para obtenção e processamentos dos materiais quanto na aplicação e execução propriamente dita dos serviços. Tendo em vista a necessidade de considerar aspectos de sustentabilidade na escolha entre diferentes tipos de solução de pavimento, buscou-se avaliar a emissão de poluentes e consumo de energia e água para a fase de implantação do pavimento. Para tal foi avaliada a utilização de diferentes programas computacionais capazes de avaliar a questão ambiental qualitativamente, como o GreenroadsTM e o GreenPave, e quantitativamente, o GaBi, DuboCalc, VTTI/UC, ECORCE-M e PaLATE. Este último foi o escolhido para elaboração deste estudo sendo utilizado em análise unitária o que permitiu a elaboração de gráfico de impressão digital ambiental. São apresentados estudos de caso em três metodologias diferentes sendo que a última delas sugere a análise de três matrizes de solução totalizando mais de 230 mil casos que levam a obtenção de três equações de previsão das emissões de CO2 em função do tráfego, condição de suporte do subleito e número estrutural. Ao final, é sugerida a inserção da parcela ambiental na análise para escolha dos pavimentos com a utilização das ferramentas propostas, ou seja, as equações de previsão de emissões de CO2 e o gráfico de impressão digital ambiental. / The pavement structure selection in Brazil nowadays is based considering the costs of construction and maintenance and the check against design standards, in other words, the choice is made by a technical-economic analysis. Brazilian Federal agencies do not provide standards for a quantitative assessment of energy consumption and atmospheric pollutants emission, using only the economic factor as a decision parameter on two or more pavement structures. Pavement construction and reconstruction of pavement structures consume a large volume of energy while obtaining, processing and applying materials during paving services. Considering the need to account aspects of sustainability in the choice between different types of pavement solution, it was sought to evaluate the emission of pollutants and energy and water consumption for the pavement construction phase. In order to do so, it was evaluated the use of different softwares capable of account the environmental question qualitatively, such as the GreenroadsTM and GreenPave, and quantitatively, such as GaBi, DuboCalc, VTTI / UC, ECORCE-M and PaLATE. PaLATE was chosen to be software used in this study being used in unitary analysis that allowed the elaboration of environmental fingerprint graph. Case studies are presented in three different methodologies. The last suggests the analysis of three solution matrices totaling more than 230 thousand cases that leads to obtaining three prediction equations of CO2 emissions as a function of traffic, subgrade support condition and structural number. At the end, it is suggested the insertion of the environmental part in the pavement choose analysis with the use of the proposed tools, the CO2 forecasting emission equations and the environmental fingerprint graph.