Thesis (Ph.D. (Industrial Psychology)--North-West University, Potchefstroom Campus, 2008.

Thesis (Ph.D. (Industrial Psychology)--North-West University, Potchefstroom Campus, 2008.

Workplace bullying has become the most serious contemporary issue that negatively affects organisations socially and economically. Today organisations are faced with the financial burden associated with high staff turnover, absenteeism, low morale, high medical costs and poor performance resulting from bullying in the workplace. Therefore, organisations are focusing on ways and means to address this particular problem. The aim of the study was to explore the subjective experiences of employees regarding workplace bullying and the response of the employee health and wellness section of the Limpopo provincial Department of Economic Development, Environment and Tourism. This research was also prompted by the challenges the researcher faced as social worker in the Employee Health and Wellness office of said department. The lack of South African research and literature studies on bullying and the response by the public sector also motivated the researcher to conduct the study. The exploratory paradigm was utilised in this study, since limited information was available on the nature and extent of bullying as well as on the response of Employee Health and Wellness office at a provincial department in the Limpopo province. The qualitative research approach was utilised in this study, and questionnaires were used to collect data needed for the project. A purposive sampling method was used to select suitable respondents for the study. Utilising questionnaires, the researcher interviewed 19 employees who had experienced bullying in the department. The research revealed that all of the respondents in the sample had experienced bullying and received support from the departmental Employee Health and Wellness section. Most respondents had a high regard for employee health and wellness services as means of support to cope during difficult times in their careers. The research findings, however, also indicated that some respondents sought help from outside. The study also revealed that more effort should be focused on implementing employee health and wellness programmes as preventative approach. It is further recommended that employee health and wellness programmes should be pro-actively applied to include educational workshops and awareness programmes on the impact of workplace bullying and its associated economical and psychological implications on both the organisation and the individual in order to prevent it. / Thesis (MSW)--North-West University, Potchefstroom Campus, 2012

Thesis (Ph.D. (Industrial Psychology)--North-West University, Potchefstroom Campus, 2008.

Workplace bullying has become the most serious contemporary issue that negatively affects organisations socially and economically. Today organisations are faced with the financial burden associated with high staff turnover, absenteeism, low morale, high medical costs and poor performance resulting from bullying in the workplace. Therefore, organisations are focusing on ways and means to address this particular problem. The aim of the study was to explore the subjective experiences of employees regarding workplace bullying and the response of the employee health and wellness section of the Limpopo provincial Department of Economic Development, Environment and Tourism. This research was also prompted by the challenges the researcher faced as social worker in the Employee Health and Wellness office of said department. The lack of South African research and literature studies on bullying and the response by the public sector also motivated the researcher to conduct the study. The exploratory paradigm was utilised in this study, since limited information was available on the nature and extent of bullying as well as on the response of Employee Health and Wellness office at a provincial department in the Limpopo province. The qualitative research approach was utilised in this study, and questionnaires were used to collect data needed for the project. A purposive sampling method was used to select suitable respondents for the study. Utilising questionnaires, the researcher interviewed 19 employees who had experienced bullying in the department. The research revealed that all of the respondents in the sample had experienced bullying and received support from the departmental Employee Health and Wellness section. Most respondents had a high regard for employee health and wellness services as means of support to cope during difficult times in their careers. The research findings, however, also indicated that some respondents sought help from outside. The study also revealed that more effort should be focused on implementing employee health and wellness programmes as preventative approach. It is further recommended that employee health and wellness programmes should be pro-actively applied to include educational workshops and awareness programmes on the impact of workplace bullying and its associated economical and psychological implications on both the organisation and the individual in order to prevent it. / Thesis (MSW)--North-West University, Potchefstroom Campus, 2012

Workplace violence is a phenomenon which is growing and it has the potential to affect individual performance and organizational productivity. The aim of the study was to explore the experiences of employees regarding workplace violence in the National Department of Social Development. The researcher was motivated to choose this subject as a result of her observation working as Employee Health and Wellness Manager in the same Department whereby there were cases reported were related to workplace violence such as poor working relationships, conflict , work related stress and high level of mental health. Furthermore, lack of research and literature studies concerning workplace violence motivated the research. The qualitative approach was utilized and semi-structured interviews were used to gather data about the experiences of employees utilizing interview scheduled, 10 employees who were employees of the National Department of Social Development were interviewed. Purposive sampling method was used to select the suitable participants of the study who met the specific defined criteria. The type of research utilised was applied research to explore the experiences of employees regarding workplace violence and to give meaning to it. A collective case study was used to focus on participants who have experienced workplace violence in order to understand the types of workplace violence that were experienced, the effects it had on individuals as well as factors contributing to workplace violence in the National Department of Social Development. Theoretical overview that was discussed focused on understanding the how the different concepts related to workplace violence is defined in literature as well as looking at the effects of workplace violence on employees and employer as well as highlighting the different types of workplace violence. The research findings indicated that workplace violence is well conceptualised by the employees of Social Development and they understand the meaning of workplace violence. The study has also confirmed that workplace violence exists within the department and most of participants have experienced internal workplace violence. / Mini Dissertation (MSW)--University of Pretoria, 2017. / Social Work and Criminology / MSW / Unrestricted

Thesis (MPH.) -- University of Limpopo, 2021 / The study was conducted in Polokwane sub-district targeting all the employees at Polokwane One-stop Centre. The specific focus was drawn to all permanent Social workers, Community Development workers and Social Auxiliary workers. The aim of the study was to explore barriers influencing employee participation in Employee Health and Wellness Programmes and to describe barriers influencing employee participation in Employee Health and Wellness Programmes. The data was collected through semi-structured face-to-face interview from all employees who are employed by the Department of Social Development, Polokwane Sub-District. The sample consisted of permanent Social workers, community development workers and social auxiliary workers who have more than one year of experience in the department of social development and excluded all employees who were on the internship programme. The researcher used thematic data analysis to analyse the findings of the study. The study concluded that employees were not participating in the EHWP because of limited knowledge of services rendered at the EHW programme, lack of access to EHW services, privacy and confidentiality of service providers and expertise knowledge of those offering the programmes and inadequate support from management. It is recommended that those in leadership should ensure that they disseminate information about EHWP to all employees.

The aim of this research was to explore the causes of relapse post treatment for substance dependency within the South African Police Services (SAPS). “Alcoholism is a chronic relapsing brain disease, so individuals with substance abuse disorders face the possibility of relapse once they stop using alcohol even if they have had a successful treatment” (Perkinson, 2004:180). According to Connors, Maisto and Donovan (1996:5) research revealed that relapse rates among persons treated for alcoholism were approximately 35% and 58% at two weeks and three months after treatment, respectively. A relapse or uncontrolled return to alcohol or other drug use following competent treatment, is one of the greatest problems substance abusers and their counselors face (Lewis, Dana&Blevins, 2002:105; Johnson, 2003:271). The objective of the study was to explore the challenges that members in the South African Police Services (SAPS) experience or are exposed to causing them to relapse post treatment for substance dependency. The findings are intended to provide recommendations to the management of SAPS to develop a relapse prevention programme in the workplace to prevent relapse post treatment. The researcher utilized a quantitative research approach to identify the causes of relapse among SAPS members post rehabilitation for substance dependency. The type of research is applied research as the focus of the study is on identifying the causes for members within the SAPS to relapse post treatment for substance dependency and to address a specific practical issue in the workplace. The literature review focused on understanding the relapse process. The cognitive-behavioural Model of relapse was discussed at length including the prevalence of substance abuse among police members and concluded with information on the relapse prevention programme. A self-administered questionnaire was used as a research tool to collect data from the respondents (See annexure C). The population of this study was the members of the SAPS who had undergone treatment for substance dependency from January 2008 to April 2009. The researcher concentrated on those members in the KZN Province. Consultation with the social workers revealed a population size of 50 members. Due to the small size of the population, no sampling procedure was necessary as the whole population was selected as the sample. The findings of the study were based on 44 questionnaires that were returned by the respondents. The findings were analyzed and presented using tables and graphs which were then interpreted in words. The study revealed that the majority of the respondents attributed their main cause for relapse due to Intrapersonal determinants - they experienced a negative emotional state (for example, feelings of anger, frustration and anxiety) that initially triggered their need to taking that first drink. Secondly respondents identified exposure to peer pressure and boredom as also being a cause for their relapse. They disclosed that at times their peers would pressurize them to consume alcohol. The temptation, urges and cravings and being in the presence of other people consuming alcohol proved too difficult to resist. Alcohol being the recreational drug of choice proved to be tempting to members especially when socialising with colleagues. Based on the findings of the study conclusions and recommendations were made to the development of the relapse prevention programme to assist members post treatment to maintain their sobriety. Copyright / Dissertation (MA)--University of Pretoria, 2012. / Social Work and Criminology / unrestricted

Thesis (MPH.) -- University of Limpopo, 2021 / Background: Employee Health and Wellness Programme is an intervention by government to build and maintain a health promoting workplace. The programme aims to address various health and wellness problems employees‟ face that may negatively impact their performance and productivity. The programme is available for social workers; however, their utilisation is low. It is important to understand how social workers perceive the programme, in order to enhance provision of this programme to them and to promote their general health and wellness. Objectives: The study was aimed at exploring and describing the perceptions of social workers about the Employee Health and Wellness Programme. Methods: A qualitative, exploratory descriptive study was conducted using semi-structured face-to-face interview. The study site was at the selected locations in the Polokwane Municipality. Purposive sampling was used and due to data saturation, 10 participants were interviewed. All the interview sessions were audio recorded, transcribed and analysed using content analysis. Results: The results highlighted positive and negative perceptions about the Employee Health and Wellness Programme among social workers and the Department of Social Development. The positive perceptions include alleviating stress and burnout, reduced sick leaves and increased productivity. The negative perceptions include stigma and confidentiality issues. The results also revealed challenges of accessibility, awareness, promotion and marketing of the programme. These challenges make it difficult for social workers to utilise and benefit from the programme as expected. Conclusions: The Employee Health and Wellness Programme should be well implemented, widely marketed and promoted to all employees within the Department of Social Development.

In the Department of Correctional Services (DCS), as the role of workers in the workplace changed after demilitarisation in 1996, the needs of the employees also changed. The changing work environment placed different demands on them, unlike those that they had been used to in the past. Because of the growth of personal problems at the workplace, the EAP was introduced in the DCS in the late 1990’s. The EAP in the DCS has been formally in existence since 2000 and has not been formally evaluated according to the EAPA SA standards. The EAPA SA standards are the benchmark against which all EAPs in South Africa could be measured. This research attempts to ascertain whether the EAP in the DCS has been implemented according the prescripts of the EAPA SA standards. The research approach involved both the qualitative as well as the quantitative approaches. The qualitative approach was used in documenting the processes followed in the conceptualisation, introduction and creation of the EAP in DCS. The quantitative approach was used to evaluate the EAP in DCS using the EAPA SA standards as a benchmark. In the first chapter a general orientation to the study as well as the researcher’s rationale and structure for the research is provided. The literature review in chapter two took a retrospective look at the developments in the EAP industry by focussing on the most modern interventions in the EAP field initially and moving to the origins of the EAP later. Chapter three focussed on the evaluation of the EAP in the DCS which included a systematic collection of information about that programme. In chapter four each standard as it appears in the standards document and brief comment on each standard was presented. The standards were also reviewed in relation to recent literature on the subject. The empirical analysis in the following chapter included a quantitative analysis followed by a qualitative analysis of the responses. The first phase included the development of a questionnaire based on the standards. The distribution and completion of the questionnaire were part of phase two. In the final phase the questionnaire was analysed by the Department of Statistics at the University of Pretoria, under the leadership of Professor Smith and Dr. Mike van der Linde. In the final chapter a consolidation of all the chapters as well as recommendations for further research is presented. The formulated problem was addressed through the choice of different approaches, strategy and design during the research process. The researcher was able to combine the research approaches to compare and subsequently verify the findings. Based on the findings the following conclusions can be made: firstly that the DCS does not comply fully with many of the standards as set out by EAPA SA, secondly that the DCS is understaffed when attempting to deliver EAP services and finally that there is a resounding plea for EAP services in the DCS. In addition to the proposals a revised standards document has also been integrated into the findings. / Thesis (PhD)--University of Pretoria, 2010. / Social Work and Criminology / unrestricted