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Clara Yuen Weun To. / Questionnaire in Chinese. / Year shown on spine: 1997. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 49-58).

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This study examines the determinants of organizational commitment in a self-managing work team setting. The data used in the study are from a sample of 313 employees in an electronics manufacturing plant. Chapter one introduces the reader to the topic of self-managing work teams and explains the relevance of commitment to this organizational structure. Chapter two is a review of the literature which focuses on commitment, its determinants, and two theories used to explain the relationship between them. The remaining chapters describe the methodology used in the study, explain the findings and draw conclusions. Of all the factors analyzed, only perceived organizational support and autonomy were found to influence commitment in this sample. The relevance of these findings for business and academia is discussed.

Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH / Bibliography: leaves 264-265. / by William Charles Ronco. / Ph.D.

This thesis contributes to engagement literature by clarifying what engagement is for employees in a large Australian travel retail organisation, how it can be measured, and the expected benefits for both employees and the organisation. With claims that disengagement costs the Australian economy over $30 billion annually (Hooper, 2006), the focus on engagement, particularity within the practitioner community, has grown exponentially. However, there is a lack of empirical research providing construct definition and measurement, ensuring credibility of this construct (Saks, 2006). The two main purposes of this study aimed to address this research gap by firstly producing a valid engagement survey which measured engagement and its predictors, and secondly producing a statistically tested engagement model which explained engagement, its antecedents, and consequences. The study was conducted using a mixed methods sequential design involving three projects. Project one involved the collection and analysis of 3 forms of qualitative data from which 12 main engagement themes were established and survey items generated. Document analysis, participant observation, and interviews (26) of current and former employees all served to identify themes and contextualize engagement within the organisation under study. Project two involved the development and testing of the initial engagement survey. Survey items were refined through a pilot study. The remaining items were reviewed by an expert panel, before being administered company wide returning 419 completed surveys. Exploratory factor analysis was used to refine the survey items and identify the engagement construct structure. Project three involved the validation of the engagement survey and confirmation of the engagement model. Structural equation modelling was used for this purpose. The engagement survey, which included eight driver subscales and an engagement subscale, was validated. Factors measured within the survey were similar to others cited in the literature signalling potential survey generalizability. The engagement model which included causal links between engagement, its drivers (antecedents), and outcomes (consequences) was confirmed. As anticipated, all eight engagement drivers (senior leadership, team leadership, work demands, work support, employee empowerment, continuation, customer focus and financial rewards) functioned as positive predictors of engagement. However, mixed results were found concerning engagement outcome variables. Engagement showed a positive causal relationship with personal outcomes (continuance commitment), but a negative casual relationship with organisational outcomes (customer satisfaction, and company financials). Such results question an overwhelming theme within the literature which claims a positive casual effect of engagement for both personal and organisational outcomes. Further investigation is recommended to clarify these results and explore the possibility of other variable influences. The research of this thesis incorporated both consultancy and academic literature, marrying both perspectives to produce a measure and model relevant to each orientation.

Bibliography: leaves 261-276. Electronic publication; full text available in PDF format; abstract in HTML format. This thesis is about the role that shop floor workers play in organisational change. In particular, it investigates the manner in which a distinct group of worker-level leaders and change agents affected the generation and implementation of change and helped to shape the change process in an organisation undergoing planned change. The data for the thesis were obtained from a three-year, longitudinal case-study of organisational change in a medium-sized automotive components manufacturer, Moving Metals Limited (MML). Electronic reproduction.[Australia] :Australian Digital Theses Program,2001.

This thesis is about the role that shop floor workers play in organisational change. In particular, it investigates the manner in which a distinct group of worker-level leaders and change agents affected the generation and implementation of change and helped to shape the change process in an organisation undergoing planned change. The data for the thesis were obtained from a three-year, longitudinal case-study of organisational change in a medium-sized automotive components manufacturer, Moving Metals Limited (MML). Data were collected at MML during a move from traditional mass production to lean production and the research was conducted using processual action research, while the researcher adopted the dual roles of researcher and consultant to the company. The research identified a distinct group of workers, with no supervisory capacity, who were able to shape the change process in the organisation. These workers are referred to as workers of influence. This group of workers emerged as central characters in the process of organisational change and as leaders and change agents in the organisation. Drawn from the empirical data, criteria for identifying workers of influence are developed in this thesis, based on the authority vested in them by the workforce and their access to management decision-making. A taxonomy of workers of influence is developed in this thesis using these criteria, as well as the duration of tenure of influence. In much of the literature, shop floor workers are portrayed as either passive participants in, or active resistors of organisational change. This research provides evidence of some workers acting as leaders and change agents in an active and influential manner. The research examines issues of power, influence, autonomy and control and their impact on workers' capacity to participate in change. In so doing, this research identifies and opens up an important area of study with implications for organisational theory, literature and the implementation of planned interventions in organisations. / Thesis (Ph.D.)--Department of Social Inquiry, 2000.

The purpose of this study was to examine the perceptions of participants involved in one community college's strategic planning process in which faculty, administrators, and staff at all levels of the organization were encouraged to participate. Data were collected through direct observation, focus group interviews, analysis of institutional documents, and a pen and paper questionnaire. Data were analyzed through a constant comparative method. Reduction of the data produced themes exploring the reaction of participants to the new strategic planning process. This qualitative study generated four hypotheses that relate to these research questions: 1. Staff participation in an organization's strategic planning process results in a deeper staff understanding of the organization's mission, a higher staff commitment to the organization's goals, and a demonstration of greater staff energy and vitality. 2. Community college departments will interpret and implement institutional strategic planning processes in ways that are unique and congruent with their academic discipline; a single process cannot be successfully dictated. 3. When managers serve as facilitators or use others to facilitate strategic planning processes, staff will self-organize, a process will emerge, and leadership will take a variety of forms. 4. Community college staff who encounter change in strategic planning processes can be categorized as Guarded Optimists, Curmudgeons, Crusaders, or Along for the Ride, based on levels of frustration and optimism. Recommendations for Practice: 1. Obtain acceptance of terminology from all units before beginning the participatory strategic planning process. Use acceptable terms in form/templates and in facilitation. 2. Do not dictate a single process for strategic planning across all disciplines. Design forms and processes that are adaptable to differences in styles of critical thinking. 3. Use facilitators to assist units in the participatory strategic planning effort. Train the facilitators to work in ways that empower participants. 4. Reduce participant frustration and increase optimism by providing sufficient time, creating sustainable feedback loops, both of which demonstrate that the unit manager has thought through the process. 5. Increase participation in strategic planning processes to gain deeper understanding of the organization's mission, higher commitments to organizational goals, and a demonstration of greater energy and vitality. / Graduation date: 1998

Employee participation in decision making¡]PDM¡^is ¡§ a conscious and intended effort by individuals at a higher level in an organization to provide visible extra-role or role-expanding opportunities for individuals or groups at a lower level in the organization to have greater voice in one or more areas of organizational performance¡¨. Thus¡Ait is important especially for vertical hierarchical organizations. Many employee participation programs are applied such as quality circle¡B suggestion system¡Bemployee ownership program¡Bemployee who is a representative on the board of directors . Many researchers supported some contributions through PDM programs on organization performances such as cost reduction and quality improvement. PDM also provides job satisfaction and job performance on individual in some reports . But some researchers studied from meta- analysis concluded that¡¨ PDM can have statistically significant effects¡Abut the average size of this effects is too small to be valuable¡¨. Some researches viewed PDM as a medium only for information change and knowledge expansion. PDM is necessary and sufficient although it could not affect satisfaction or performance directly. The data is collected from China Steel Company that has 8750 employees. This company is transformed from government ownership therefore there are many PDM activities. We used questionnaires to ask employee and study the relations between PDM and job performance¡Bjob satisfaction. This study we found there is small effects on individual performance and satisfaction. We also found information participation¡]change¡Binteraction¡^can affect PDM activities each other and can explain internal satisfaction of individual. From this study we could find internal satisfaction affects contextual performance that is the base of good task performance We conclude it is most important to perform PDM activities and encourage employee to join. This is one of key factors for competition in the industry.