My sincerest appreciation must be expressed to the people who provided support and encouragement while this paper was being prepared. J. A. W. (Warner) Woodley, Industrial Relations Manager of Allan Potash Mines was more than generous with his time and intellectual capacity. Doctors, N. A. Hall and V. F. Mitchell of the faculty of Commerce and Business Administration at the University of British Columbia, gave up much of their valuable time for consultations. To these people as well as the participating owners of Allan Potash Mines, my sincerest thanks. / Business, Sauder School of / Graduate

"The purpose of this study is to devise a Predictive-Interview Form for use in the selection of waiters and waitresses for summer resort hotels. This interview form will be specifically adapted to summer resort hotels employing college students as service personnel in their dining rooms. Many of the items on this form are equally applicable to persons seeking employment in commercial hotels and restaurants. Such common items could be used as a core for the development of a Predictive-Interview slanted toward food operations other than the resort hotel"--Introduction. / Typescript. / "January, 1959." / "Submitted to the Graduate Council of Florida State University in partial fulfillment of the requirements for the degree of Master of Science." / Advisor: D. E. Lundberg, Professor Directing Study. / Includes bibliographical references (leaves 47-49).

No description available.

No description available.

No description available.

No description available.

No description available.

Based on analyses of recorded real-life selection interviews in a law firm and in a government department, this study illustrates how crucial it is for job applicants to use the valuable skill of Impression Management (IM), that is, the attempt to portray a particular image by controlling the information available to others so that they will view the actor as he or she intended. By using verbal and non-verbal behaviours persuasively, job applicants can create an image of professionalism in a short period of time, structuring the interviewers’ impressions formed of the applicant in order to lead to high suitability ratings and job. Currently, there is much competition for jobs, hence applicants are faced with increasingly sophisticated selection techniques that aim to ensure only the best applicants are appointed. This study is located within the fields of communication and selection interviewing research and is underpinned by moral and ethical issues in regard to the deployment of power and empowerment of job applicants. The necessarily communicative approach involved qualitative data collection and description i.e. Conversation Analysis (CA) and Content Analysis (ContA). It is argued that because power influences language and language influences power, applicants may empower themselves in interviews by examining their beliefs and by adopting more powerful verbal behaviour. In time, and with further academic inquiry, more equality in interpersonal relations in the workplace could become the norm. The hope is that this study could be a catalyst for future research on preventing misuse of power through communication in the workplace and in social life. / Doctor of Philosophy (PhD)

No description available.

Thesis (Ph.D.) -- McMaster University, 1997. / Includes bibliographical references (leaves 137-154). Also available via World Wide Web.