Product personalization is rising and with it, new choice architectures are required. It offers a new medium for identity expression, especially in the make-up case. Regarding the interactions involved, the research and industry explored the efficient choice. The current research dug into how to bring the development of individual taste and creativity through choice architectures, in case study of personalised lipsticks. Moreover, the makeup wearer is now savvy and creative, which calls for an alternative path. The subject has been explored through the lens of design probes which led to the prototyping of two experimental user interfaces. As a catalyst for personal expression, 3 considerations have been tested: the wearer as ambassador, the wearer as a creator, and the effect of the surprise. The exploration within the interaction brings users out of the boundaries of their style. Additionally, the dissociation of the color picking and vivid trying out, coupled with the effect of surprise and letting the participants mirroring themselves with other wearers, contributed to this effect. / Produktanpassning ökar och med det krävs nya val-arkitekturer. Produktanpassning erbjuder ett nytt medium för identitetsuttryck, särskilt vid fall inom smink-industrin. När det gäller de interaktioner som ingår, undersökte forskningen och industrin det effektiva valet. Den nuvarande forskningen undersökte hur man kan få utvecklingen av individuell smak och kreativitet genom val-arkitekturer i fallstudien. Dessutom är smink-bäraren nu kunnig och kreativ, vilket kräver en alternativ väg. Ämnet har utforskats genom linsen av design-prober som ledde till två prototyper i form av experimentella användargränssnitt. Som katalysator för personligt uttryck har tre överväganden testats: smink-bäraren som ambassadör, smink-bäraren som skapare och effekten av överraskningen. Utforskningen inom interaktionen leder ut användare från de gränser de vanligtvis har i sin still. Dessutom bidrog dissociationen av färg-plockningen och livligt att prova till denna effekt, tillsammans med effekten av överraskning och att låta deltagarna spegla sig med andra smink-bärare.

The ongoing consumer transition from offline to online shopping in the fashion retail industry requires retailers to take action. Not only do consumers shop more online, they also go online for research of retail products. Forecasts tell that bringing the online experience to offline stores might bridge the gap between the two channels. The online experience provides high-end digital content, and puts a demand on the product information offline as this was found crucial for the customer experience. The marketing possibilities in-store was found to be an advantage to bricks-and-mortar retailers. Thus, this study aims to investigate how the customer experience can be enhanced in retail bricks-and-mortar stores through digital product information. A survey was conducted to identify user requirements in terms of product information. An augmented reality prototype was formed to satisfy the identified user requirements. The prototype was tested in two user studies that evaluated the content, visualization, interaction and satisfaction. The prototype was iterated between the two user studies. The most crucial parameters of fashion retail product information were established, together with implications for the visual representation and interaction. It was found that there were unfulfilled user needs with existing service options, which were satisfied with the use of an augmented reality prototype for product information retrieval. The use of AR for this purpose also proved to be able to contribute to an omnichannel solution for multi-channel retailers. The conclusion was thus that the customer in-store experience could be enhanced by the introduction of an augmented reality prototype for product information retrieval, taking into account the implications for content, visualization and interaction provided in this study. / Den pågående konsumentövergången från offline till online shopping i modedetaljhandeln kräver att detaljhandlare vidtar åtgärder. Förutom att konsumenterna handlar mer online, använder de också onlinebutiker allt mer för undersökning av produkter. Prognoser förtäljer att införandet av onlineupplevelsen till offline-butiker kan överbrygga klyftan mellan de två kanalerna. Onlineupplevelsen tillhandahåller högklassigt digitalt innehåll och ställer krav på produktinformationen offline, eftersom denna konstaterades vara en avgörande faktor för kundupplevelsen. Marknadsföringsmöjligheterna i fysiska butiker har visat sig vara en fördel för detaljhandlare som existerar i offlinekanalen. Således syftar denna studie till att undersöka hur kundupplevelsen kan förstärkas i fysiska detaljhandelsbutiker genom digital produktinformation. En enkätundersökning genomfördes för att identifiera användarnas krav när det gäller produktinformation. En augmented reality-prototyp formades i anspråk att tillfredsställa de identifierade användarkraven. Prototypen testades i två användarstudier, som utvärderade prototypens innehåll, visualisering, interaktion och tillfredsställelse. Prototypen itererades mellan de två användarstudierna. De mest kritiska parametrarna för produktinformation fastställdes, tillsammans med implikationer för visuell representation och interaktion. Det kunde konstateras att en AR-prototyp kunde tillfredsställa ännu omötta användarbehov för inhämtning av produktinformation. Användningen av AR för detta ändamål visade sig också ha möjligheten att bidra till en omnichannel-lösning för modehandlare som existerar i flera kanaler. Slutsatsen var således att kundupplevelsen i fysiska detaljhandelsbutiker kan förstärkas genom införandet av en augmented reality-prototyp för produktinformationsinhämtning, genom att ta hänsyn till de implikationer gällande innehåll, visualisering och interaktion tillhandahållna i denna studie.

<p>When more than one user uses a system with a single input device, the person in charge of the control is often active, and the by-sitters become passive. This situation can lead to frustration and boredom among the by-sitters. One way to solve this problem could be to distribute the con-trol over the system so that more than one user can control the system simultaneously. These systems, where many users can work simultane-ously with separate input devices connected to the same, shared screen, are called Single Display Groupwares. In this report, a single display groupware prototype for surfing news co-operatively was developed. The purpose of the prototype was to find out if the use of SDGs is likely to be a successful way to engage by-sitters and support co-operation while surfing news through a media terminal. The system was tested on pairs of users. The subjects of thestudy were observed while using the system, and a number of patterns in the users’ strategies in dealing with the si-multaneous input situation emerged. The main conclusions that were drawn from the study were that multiple input can be a good solution when the system is so complex that the use can be divided into several parallel sub-activities. When the use of the system can’t be split into parallel sub-activities, the users will only hinder each other, and the ex-tra input device will just make the division of control unclear without giving any benefit.</p>

When more than one user uses a system with a single input device, the person in charge of the control is often active, and the by-sitters become passive. This situation can lead to frustration and boredom among the by-sitters. One way to solve this problem could be to distribute the con-trol over the system so that more than one user can control the system simultaneously. These systems, where many users can work simultane-ously with separate input devices connected to the same, shared screen, are called Single Display Groupwares. In this report, a single display groupware prototype for surfing news co-operatively was developed. The purpose of the prototype was to find out if the use of SDGs is likely to be a successful way to engage by-sitters and support co-operation while surfing news through a media terminal. The system was tested on pairs of users. The subjects of thestudy were observed while using the system, and a number of patterns in the users’ strategies in dealing with the si-multaneous input situation emerged. The main conclusions that were drawn from the study were that multiple input can be a good solution when the system is so complex that the use can be divided into several parallel sub-activities. When the use of the system can’t be split into parallel sub-activities, the users will only hinder each other, and the ex-tra input device will just make the division of control unclear without giving any benefit.

This study explored how the UI of booking sunbeds could be designed to be efficient and effective while being satisfactory to use for novice admin users of the system. Personas were created through a workshop that together with visual heuristics helped drive the design of an initial paper prototype that was evaluated with users. Iterating the design of the paper prototype, a hi-fi prototype was created using Adobe XD. The hi-fi prototype was evaluated using a task-based usability test with seven participants who provided quantitative data of time spent per task and number of clicks required, and qualitative data through a SUS questionnaire along with semi-structured interviews. The prototype was effective and efficient while scoring a high 90 points on the SUS scale. Qualitative data from the participants indicated that the inclusion of transitions and transformation in the UI helped create a playful experience and a system that was perceived to be easy to learn and use. The results and data of evaluating the prototype can help future designers of systems account for transitions and transformations earlier in the design process that could improve the overall usability for novice users in general. / Den här studien utforskade hur ett gränssnitt för ett bokningssystem kunde designas för att vara effektivt och ändamålsenligt samtidigt som användargruppen av administrativa förstagångsanvändare uppfattar systemet som tillfredsställande. En workshop hölls för att skapa personas, vilket tillsammans med visuella heuristiker drev designen av en första pappersprototyp som utvärderades med användare. Med feedback från pappersprototypen skapades en digitalt interaktiv prototyp som utvärderades baserat på kvantitativa data från hur användare klarade av att utföra uppgifter, samt kvalitativa data från semistrukturerade intervjuer och användbarhetsenkäten SUS (System Usability Scale). Prototypen var effektiv och ändamålsenlig och fick 90 poäng enligt SUS-skalan. Den kvalitativa data indikerade att inkluderingen av övergångar och transformeringar i gränssnittet skapade en lekfull upplevelse och gjorde att systemet ansågs vara enkelt att använda. Studiens insamlade data och resultat kan hjälpa framtida designers av system ta hänsyn till övergångar och transformationer tidigt i designprocessen för att öka den generella användbarheten för förstagångsanvändare