Grus i maskineriet – en fallstudie om förbättringspotential Växeln AB, a company that provide sales, service and repair of industry gears, has contacted the authors of the essay and asked us to investigate in which areas of the company that has improvement potential. Persistent improvement is a recurring and up-to-date issue that many business leaders not put enough resources on. A big problem in many companies is the issue that there is no comprehensive view and therefore some of the workers tend to not follow the routines that are required for the whole system to work. The goal with the essay is to give Växeln AB advice on to which areas in the company that have improvement potential. We have used a qualitative method with mainly semi-structured interviews which has led to an inductive approach. 13 co-workers that work in different areas of Växeln AB have taken part in the interviews. The empiricism lead to the essay being divided in three improvement areas regarding improvement potential: information, communication and handling of suggestions. The three big areas with improvement potential are all linked together within the whole company. Problems that have been found and categorized are consideration of the entirety, that written routines and goal is not found or poorly followed and that Växeln AB miss a decent way to handle suggestions within the company. By informing and involving all co-workers in the development of the company’s working process we think that Växeln AB can improve.

<p>Grus i maskineriet – en fallstudie om förbättringspotential</p><p>Växeln AB, a company that provide sales, service and repair of industry gears, has contacted the authors of the essay and asked us to investigate in which areas of the company that has improvement potential. Persistent improvement is a recurring and up-to-date issue that many business leaders not put enough resources on. A big problem in many companies is the issue that there is no comprehensive view and therefore some of the workers tend to not follow the routines that are required for the whole system to work.</p><p>The goal with the essay is to give Växeln AB advice on to which areas in the company that have improvement potential.</p><p>We have used a qualitative method with mainly semi-structured interviews which has led to an inductive approach. 13 co-workers that work in different areas of Växeln AB have taken part in the interviews. The empiricism lead to the essay being divided in three improvement areas regarding improvement potential: information, communication and handling of suggestions.</p><p>The three big areas with improvement potential are all linked together within the whole company. Problems that have been found and categorized are consideration of the entirety, that written routines and goal is not found or poorly followed and that Växeln AB miss a decent way to handle suggestions within the company. By informing and involving all co-workers in the development of the company’s working process we think that Växeln AB can improve.</p>

Denna uppsats presenterar ett kandidatexamensarbete i samarbete Uppsala universitets (UU) innovationsstödjande enhet UU Innovation (UUI), där syftet varit att i ett förbättringsprojekt ta fram ett implementeringsförslag för förbättring av deras strategiarbete. Vid implementering ska förbättringsförslaget hjälpa UUI integrera ett processbaserat systematiskt arbetssätt. Främst för att hjälpa teamet tillvarata och realisera en identifierad strategisk möjlighet att expandera innovationsstödet till målgruppen, och stimulera fortsätt ständig utveckling och förbättring. Insamling och analys av data såväl följande analys och diskussion av den empiriska studiens resultat har generellt förankrats i de organisationsteoretiska områdena kvalitetsteknik, företagsekonomi, affärsutveckling och innovationsledning, specifikt ställts mot klassisk och modern strategiteori. Förhållnings- och arbetssättet har varit pragmatiskt men kritiskt i granskningen, urvalet, användningen och kombinationen av evidensbaserad teoretisk kunskap respektive genererad empirisk kunskap, för högre nivå av vetenskaplig nyansering liksom praktisk anpassning. Resultatet är ett integrerat strategiskt ramverk, utgörandes av en systematisk strategiplaneringsprocess och en konkret studentstrategi. Designen och innehållet är anpassat för att främja UUIs syftesdrivna och agila organisation och stärka teamets strategiska och operativa agilitet. En vital funktion i strategiplaneringsprocessen är att faserna följer en cyklisk och iterativ metodik, med inbyggda systematiska principer, moment och verktyg. Effekten är bättre förståelse för hur innovationsstödet ständig kan utvecklas och förbättras, utifrån aspekten att fungera som intern process såväl levereras som värdeerbjudande. Detta baserat på genererade och analyserade insikter om målgruppen, omvärlden, berörda intressenter och den interna organisationen. Sammantaget Detta förutsätter UUIs utveckling till en mer möjlighetsorienterad, anpassningsbar, lärande och dynamisk organisation, genom ständig förbättring av ett systematiskt och långsiktigt strategiarbete. Värdeskapandet förväntas då öka för studenter, UU, samarbetspartners, samhället, övriga intressenter och UUI genom tillfredsställande av verkliga behov, avgörande för UUIs långsiktiga och hållbara framgång. / Following paper presents a bachelor´s thesis in collaboration with Uppsala university’s (UU) support unit for innovation UU Innovation (UUI), in aim to deliver a proposal for improvement of their strategic work. An implementation will help UUI to integrate a process based systematic approach. Mainly to help the team seize and transform the sensed strategic opportunity to expand their innovation support to students as a target group, and stimulate continuous improvement and development. Theories, methods and tools form areas such as quality management, business economic, business development and innovation management have been used and challenged in the process of collecting and analysing data, as well as analysing and discussing the result of the empirical study. To make the scientific research nuanced but the result contextually adapted the approach has been pragmatic but critical.  The result is an integrated strategic framework, consisting of a systematic strategic planning process and a formulated student strategy. The design and content aim´s to strengthen UUI as a purpose driven and agile organisation, and their strategic and operational agility as capabilities. Key functions in the strategic planning process are the continuous and iterative approach, and the systematic principles, elements and tools integrated in the phases. The key effect is better understanding of how to continuously develop and improve the innovation support, in the aspect of functioning as an internal process as well as being delivered as a value proposition. This based on generated and analysed insights about the target group, environment, stakeholders and internal organisation. Altogether, the functions supporting systematic strategy work with constant and iterative improvement as an effect, is a prerequisite for UUIs organisational development in the means of becoming more opportunity seeking, adaptive, learning and dynamic. Increased value creation for students, UU, coworking partners, the society, other stakeholders and UUI is expected, as a result of meeting and satisfying real needs, also critical for UUIs long term and sustainable success.