Submitted by Jorge Silva (jorgelmsilva@ufrrj.br) on 2018-11-27T16:27:56Z No. of bitstreams: 1 2017 - Adriana Penha.pdf: 2734823 bytes, checksum: 82cb01face559eaae8aff1afe55b3311 (MD5) / Made available in DSpace on 2018-11-27T16:27:56Z (GMT). No. of bitstreams: 1 2017 - Adriana Penha.pdf: 2734823 bytes, checksum: 82cb01face559eaae8aff1afe55b3311 (MD5) Previous issue date: 2017-05-25 / The conceptions about work and career have been suffering changes through time, as an answer to other changes brought by globalization, development of new technologies, global political scenario and to the human relations in organizations. Changes that reflect themselves in the work relations and on the meaning given by individuals to their work and career under the influence of their personal life experiences. In this context the employee becomes to be responsible for career management, according to how he perceives his own career and work, influencing on its management. Understanding how individuals perceive global work and career scenario is necessary to an effective reflection of organization actions over their professionals, and it allows alignment of expectations and perceptions in the employee-employer relationship. Since these expectations are not aligned and the promises made are not fulfilled, the perception of it is a breach of the psychological contract. The present research sought to identify the meaning attributed to work and it?s own careers, by the Social Security and Future Assistance Foundation (FPAF) employees, a closed supplementary pension entity. For this purpose, a data survey was carried out through interviews supported by the technique of drawing construction and semi-structured script, analyzed through phenomenography and inductive analysis. The outcomes indicate that the sense of work presents itself as a positive conception, assuming meanings of pleasure, subsistence, focus on individuals and society. With respect to the meaning attributed to career in FPAF, the vertical ascension concept is adopted, however, in practice it is only realised as a function (set of activities), with lack of recognition and appreciation, but without causing company layoffs once FAP?s guarantee of permanence is supported by the stability and security provided by the organization. Achieved results can subsidise company responsible personnel to drive actions and human resources in an appropriate manner to their reality regarding people's management, and not only been restrict to actions of just one Legal department. Despite of implementation of it?s Career and Compensation Plan in 2011, the expectation generated among employees was not been met, revealing a breach of the psychological contract. Results still point that despite of employees assign a positive conception of work, when it realises itself as a career in PFAF, they are dissatisfied how it is presented in the company. Thus maintaining, both sides, a satisfactorily minimum performance: There is no professional development, but there are also no layoffs. It is recommended that FPAP rethink it?s management practices related to employees career management and practical applicability level of current Career and Compensation Plan to reflect a career path beyond the traditional bureaucratic one that corresponds to an organizational scenario, stable and economically predictable that restricts employees to hold office and carry out its functions without perspectives of any professional development. / As concep??es sobre trabalho e carreira v?m sofrendo altera??es ao longo do tempo, em resposta ?s mudan?as advindas da globaliza??o, do surgimento de novas tecnologias, do cen?rio pol?tico mundial e das rela??es humanas nas organiza??es. Mudan?as que se refletem nas rela??es de trabalho e no sentido que os indiv?duos influenciados pelas suas viv?ncias pessoais atribuem ao trabalho e a sua carreira. Nesse contexto a responsabilidade da gest?o da carreira passa a ser tamb?m do empregado, de acordo com a forma como ele percebe o trabalho e a pr?pria carreira, influenciando no gerenciamento da mesma. Compreender como os indiv?duos percebem esse cen?rio do mundo do trabalho e da carreira ? necess?rio para que as a??es da organiza??o efetivamente tenham reflexo nos seus profissionais, e se propicie um alinhamento de expectativas e percep??es na rela??o empregado-empregador. Pois quando essas expectativas n?o est?o alinhadas e as promessas realizadas n?o s?o concretizadas, se percebe como uma quebra do contrato psicol?gico. A presente pesquisa buscou identificar o sentido do trabalho, atribu?do pelos empregados da Funda??o de Previd?ncia e Assist?ncia Futuro - FPAF, e o sentido atribu?do ? sua carreira na pr?pria empresa, uma Entidade Fechada de Previd?ncia Complementar. Para tanto, foi realizado levantamento de dados por meio de entrevistas apoiadas pela t?cnica da constru??o de desenhos e roteiro semi-estruturado, analisados por meio da fenomenografia e an?lise indutiva. Os resultados apontam que o sentido do trabalho se apresenta com concep??o positiva, assumindo os sentidos de prazer, subsist?ncia, foco no indiv?duo e na sociedade. Em rela??o ao sentido atribu?do a carreira na FPAF, a mesma assumiu o sentido de ascens?o vertical que na pr?tica se concretiza apenas como fun??o (conjunto de atividades), com aus?ncia de reconhecimento e valoriza??o, mas sem provocar desligamento da empresa pois, a perman?ncia na FPAF se respalda pela estabilidade e seguran?a que a empresa proporciona. Os resultados obtidos podem subsidiar os respons?veis da empresa para direcionar suas a??es de recursos humanos de maneira pertinente ? sua realidade no que tange a gest?o de pessoas, e n?o apenas se restringir a a??es de apenas um departamento pessoal. Apesar da implanta??o, no ano de 2011, do seu Plano de Carreira e Remunera??o, as expectativas geradas nos empregados n?o foram cumpridas se revelando uma quebra do contrato psicol?gico. Os resultados apontam ainda que apesar dos empregados atribu?rem ao trabalho um sentido positivo, quando o mesmo se materializa como carreira na FPAF, encontram-se insatisfeitos pela maneira como a carreira se apresenta na empresa. Se mantendo assim, por ambas as partes, um desempenho m?nimo satisfat?rio: n?o se tem desenvolvimento profissional, mas tamb?m n?o se tem desligamento. Recomenda-se que na FPAF se repense suas pr?ticas de gest?o referentes ao gerenciamento da carreira dos seus empregados e o n?vel de aplicabilidade pr?tica do vigente Plano de Carreira e Remunera??o para refletir trajet?rias de carreira al?m da tradicional burocr?tica correspondente a cen?rios organizacionais, econ?micos previs?veis e est?veis e restringe seus empregados a ocupar cargos e realizar fun??es sem perspectivas de desenvolvimento profissional.

Made available in DSpace on 2014-12-17T13:53:32Z (GMT). No. of bitstreams: 1 PauloCMOJ_DISSERT.pdf: 6092098 bytes, checksum: eafd57317c94cdd77348674be077bf4e (MD5) Previous issue date: 2011-08-15 / This thesis aims to identify how civil servants perceive changes made inthe carrying out of their work after their taking part in the Course forTechnicians in Public Management of the Government of Rio Grande do NorteState. As for the methodological procedures, an exploratory-descriptivequantitative research has been carried out through structured questionnaires appliedto 118 civil servants from the first groups of the Course for Technicians, thusshowing a margin of error of 4.18% to 95% of confidence, according to theprocedures of finite sampling. The table processing and analysis rested uponthe Statistical Package for the Social Sciences SPSS and was carried outthrough univariate, bivariate and multivariate techniques with emphasis on thetechnique called Factor Analysis. It was possible to identify that the level ofsatisfaction of the students was high and there was a clear perception by themthat the course assisted to changes in their work. Through Factor Analysis itwas verified that the factors that may be related to changes in the work of thecivil servants are "Contribution to Society", "Efficiency andEfficacy in the Work Environment", "Applicability of Contents"and "Capacitating for Leadership". The conclusion of the studyindicates that the factors obtained are directly related to the basis of thenew public management by means of guidance toward efficiency and efficacy in aperspective of leadership, the contents of the course being thus made into newattitudes toward work which end up yielding better results for society / A presente disserta??o teve por objetivo identificar a percep??o dos servidores p?blicos sobre as mudan?as produzidas na execu??o do trabalho, a partir da participa??o no Curso de Tecn?logo em Gest?o P?blica do Governo do Estado do Rio Grande do Norte. Com a import?ncia que tem sido atribu?da ? gest?o de pessoas no contexto organizacional contempor?neo, quest?es relacionadas ao treinamento e desenvolvimento de compet?ncias e habilidades adquiriram maior relev?ncia, inclusive no setor p?blico, sob a influ?ncia do pensamento da Nova Gest?o P?blica - NGP. Relativamente aos procedimentos metodol?gicos foi realizada uma pesquisa quantitativa de natureza explorat?ria-descritiva entre 118 servidores das tr?s primeiras turmas do curso empregando Statistical Package for the Social Sciences SPSS para utilizar t?cnicas uni, bi e multivariada, especialmente a an?lise fatorial. A pesquisa apurou um elevado n?vel de satisfa??o com o curso e a exist?ncia de uma clara percep??o do mesmo como contribuinte para a mudan?a no trabalho. A an?lise fatorial identificou quatro fatores que podem estar relacionados com a mudan?a no trabalho: contribui??o para sociedade , efici?ncia e efic?cia no trabalho , aplicabilidade dos conte?dos e capacita??o para lideran?a , todos identificados com a NGP

Made available in DSpace on 2015-02-24T18:04:03Z (GMT). No. of bitstreams: 1 MarinaldoPJ_DISSERT.pdf: 1121947 bytes, checksum: b59ea14103af008a8b80d4587d819495 (MD5) Previous issue date: 2012-09-02 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior / This thesis aims to identify how civil servants perceive changes made inthe carrying out of their work after their taking part in the Course forTechnicians in Public Management of the Government of Rio Grande do NorteState. As for the methodological procedures, an exploratory-descriptivequantitative research has been carried out through structured questionnaires appliedto 118 civil servants from the first groups of the Course for Technicians, thusshowing a margin of error of 4.18% to 95% of confidence, according to theprocedures of finite sampling. The table processing and analysis rested uponthe Statistical Package for the Social Sciences SPSS and was carried outthrough univariate, bivariate and multivariate techniques with emphasis on thetechnique called Factor Analysis. It was possible to identify that the level ofsatisfaction of the students was high and there was a clear perception by themthat the course assisted to changes in their work. Through Factor Analysis itwas verified that the factors that may be related to changes in the work of thecivil servants are "Contribution to Society", "Efficiency andEfficacy in the Work Environment", "Applicability of Contents"and "Capacitating for Leadership". The conclusion of the studyindicates that the factors obtained are directly related to the basis of thenew public management by means of guidance toward efficiency and efficacy in aperspective of leadership, the contents of the course being thus made into newattitudes toward work which end up yielding better results for society / A presente disserta??o teve por objetivo identificar a percep??o dos servidores p?blicos sobre as mudan?as produzidas na execu??o do trabalho, a partir da participa??o no Curso de Tecn?logo em Gest?o P?blica do Governo do Estado do Rio Grande do Norte. Com a import?ncia que tem sido atribu?da ? gest?o de pessoas no contexto organizacional contempor?neo, quest?es relacionadas ao treinamento e desenvolvimento de compet?ncias e habilidades adquiriram maior relev?ncia, inclusive no setor p?blico, sob a influ?ncia do pensamento da Nova Gest?o P?blica - NGP. Relativamente aos procedimentos metodol?gicos foi realizada uma pesquisa quantitativa de natureza explorat?ria-descritiva entre 118 servidores das tr?s primeiras turmas do curso empregando Statistical Package for the Social Sciences SPSS para utilizar t?cnicas uni, bi e multivariada, especialmente a an?lise fatorial. A pesquisa apurou um elevado n?vel de satisfa??o com o curso e a exist?ncia de uma clara percep??o do mesmo como contribuinte para a mudan?a no trabalho. A an?lise fatorial identificou quatro fatores que podem estar relacionados com a mudan?a no trabalho: contribui??o para sociedade , efici?ncia e efic?cia no trabalho , aplicabilidade dos conte?dos e capacita??o para lideran?a , todos identificados com a NGP

Submitted by Sandra Pereira (srpereira@ufrrj.br) on 2016-08-23T13:00:55Z No. of bitstreams: 1 2011 - Sandra Maria Peron de Lima.pdf: 1616956 bytes, checksum: 3d15a3ef8a04eebc8a6081af3182fd84 (MD5) / Made available in DSpace on 2016-08-23T13:00:55Z (GMT). No. of bitstreams: 1 2011 - Sandra Maria Peron de Lima.pdf: 1616956 bytes, checksum: 3d15a3ef8a04eebc8a6081af3182fd84 (MD5) Previous issue date: 2011-02-25 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / This qualitative study conducted in a federal institution of higher education, located in the city of Serop?dica ? RJ aimed at describing public managers learning processes for developing their managerial skills. These managers work at personnel management, financial/accounting management and academic management areas of a federal higher education institution and research focused managers? daily practice. To achieve its final goal, five intermediate objectives where accomplished: to assess how the learning process occurs in the context of public organization, to depict how managers learned to manage in daily practice basis, to identify the function the collective learning for development of managerial skills, to asses manager's point of view on the skills they needed for managing, and to propose recommendations for enabling managerial competencies development through collective learning at this Institution. Field data was collected through semi-structured interviews and participant observation. Collected data was analyzed through an interpretive hermeneutic process. Research results suggest that: managerial competencies development occurs by way of: a) individual learning, through formal studies, personal search, reading; b) collective learning through interaction with people in everyday practices of the work, in forums, meetings; c) experiential learning by way of life and professional experience; d) community of practice learning through informal discussion forums; and f) vicarious learning. Managerial skills developed through these learning processes are related to: managers' personal and interpersonal competence, professional competence and their competence for action. The latter were developed through problem solving and day-to-day challenges where managers have learned to negotiate using creativity. Thus, in order of activate the development of managerial competencies it is recommended: to improve organizational structure in order to propitiate collective learning; to improve administrative processes; manpower dimensioning; formulating new standards and procedures setting to optimizing workload distribution and to improve managerial decision-making. It is also recommended a quality of life program implementation, managerial training program implementation, workshops, meetings and formulating daily practices to minimize stress effects on managers who become handlers of organizational toxins. It is suggested to further research on administration and accounting sciences undergraduate courses contribution for public management; to replicate this research with a different group focusing on its political base; to examine how managers? past experience in private enterprises contributes to their public management practice and vocation; to enhance study on managers' community of practice formation; and as the frustrations and difficulties contribute to learning / Este estudo qualitativo foi realizado em uma institui??o federal de ensino superior, localizada no munic?pio de Serop?dica ? RJ. O objetivo foi descrever processos de aprendizagem das compet?ncias gerenciais do gestor p?blico que atua nas ?reas de gest?o de pessoas, gest?o financeira/cont?bil e gest?o acad?mica de uma institui??o federal de ensino, em sua pr?tica cotidiana. A fim de se alcan?ar o objetivo da pesquisa estabeleceram-se cinco objetivos secund?rios que foram: a)descrever como ocorre o processo de aprendizagem no contexto da organiza??o p?blica; b)levantar como os gestores aprenderam a gerenciar na pr?tica; c)identificar o papel da aprendizagem coletiva no desenvolvimento das compet?ncias gerenciais; d)levantar do ponto de vista dos gestores quais as compet?ncias necess?rias para agir; e e)propor medidas para ativar e sistematizar o desenvolvimento de compet?ncias gerenciais desenvolvidas por meio da aprendizagem coletiva. Utilizou-se para levantamento dos dados junto a vinte e dois gestores, o m?todo de entrevista semiaberta com observa??o de campo. A an?lise dos dados foi realizada por meio de interpreta??o hermen?utica. Os resultados emp?ricos permitem concluir que o processo de constru??o das compet?ncias gerenciais dos gestores p?blicos ocorre por meio de: a) aprendizagem individual via estudo formal, busca pessoal e leitura; b) aprendizagem coletiva via intera??o com as pessoas na pr?tica cotidiana do trabalho e tamb?m em f?runs, encontros e reuni?es; c) aprendizagem experiencial via experi?ncia profissional e de vida; d) aprendizagem em comunidade de pr?tica via f?rum informal de discuss?o; e ainda e) aprendizagem vic?ria. As compet?ncias gerenciais desenvolvidas por meio desses processos de aprendizagem individual constituem-se de compet?ncias pessoais, interpessoais e compet?ncias para a??o. Esta ?ltima foi desenvolvida por meio da solu??o de problemas e desafios do dia-a-dia, onde gestores aprenderam a negociar e usar criatividade. A fim de ativar o desenvolvimento das compet?ncias gerenciais por meio de aprendizagem, recomendam-se melhorias na estrutura organizacional para incentivar a aprendizagem individual e coletiva no trabalho cotidiano, gest?o de processos administrativos, dimensionamento da m?o-de-obra, estabelecimento de normas e procedimentos de distribui??o de atividades para minimizar a sobrecarga de trabalho apontada pelos gestores e aprimorar o processo de decis?o gerencial. Al?m disso, recomenda-se tamb?m elaborar programa de qualidade de vida, programa de forma??o gerencial, oficinas de estudo coletivo, encontros e reuni?es para partilhar/trocar experi?ncias e ainda tomar medidas para minimizar o efeito do estresse sobre os gestores que por for?a da responsabilidade assumida tornam-se reposit?rios do estresse de suas equipes. Sugere-se para futura pesquisa identificar a contribui??o da forma??o em administra??o e em ci?ncias cont?beis para preparar gestores p?blicos; replicar a pesquisa com outro grupo de gestores com aten??o a sua base pol?tica; identificar como a experi?ncia de gest?o no setor privado contribui para a pr?tica de gest?o p?blica; estudar a forma??o de comunidade de pr?tica de gestores p?blicos, e como as frustra??es e dificuldades contribuem para com a sua aprendizagem.