[pt] Este trabalho tem como objetivo analisar as práticas de professoras consideradas referência no município de Duque de Caxias, RJ. Para isso, elegi quatro professoras, cada uma de um distrito do referido município, indicadas pela orientação pedagógica da escola. A metodologia utilizada teve três partes: (1) entrevista semiestruturada com as professoras; (2) conversas com quatro alunos de cada turma; e (3) observação das aulas por um período de 5 meses, totalizando oito ou nove observações em cada sala. Foi utilizado o software Atlas ti para analisar qualitativamente os dados obtidos, organizando-os em categorias e subcategorias. Com isso, foi possível perceber que duas professoras desenvolvem práticas sistemáticas de alfabetização realizando com constância atividades que levam os alunos à compreensão do sistema de escrita alfabética. Uma já tinha a maior parte dos seus alunos alfabetizados, pois havia lecionado para eles no ano interior à pesquisa e outra priorizava em suas práticas atividades de letramento, pensando que desse modo os alunos iriam alfabetizar-se. Os resultados apontaram ainda em três turmas a presença de uma prática pedagógica diversificada, planejada a partir das avaliações diárias das professoras, buscando dar conta da heterogeneidade de saberes. Com esses resultados, fica sinalizada a importância de políticas públicas de investimentos na formação docente, de modo que os professores compreendam a necessidade de levar os alunos a refletirem sobre o sistema alfabético de escrita e, ao mesmo tempo, levá-los ao letramento. É importante também que as professoras percebam que a heterogeneidade existente na sala, antes de ser um problema, pode ser considerada favorável à aprendizagem. A qualidade do ensino público que tanto almejamos carece destes investimentos. / [en] The purpose of this research is to analyze the practices of teachers considered to be reference in the city of Duque de Caxias, RJ. To that aim, I have observed and interviewed four teachers, one from each of the four districts in the city, who were pre-selected by the local coordinators. More specifically, the methodology I used was three-fold: (1) a semistructured interview with the teachers; (2) conversation sessions with 4 students from each reference teacher; and (3) 5-month long class observations, totalling 8 to 9 observations in each classroom. Data were analyzed with the computer software Atlas Ti, through which categories and subcategories were formed. Results indicate that two of the four teachers develop systematic literacy practices through frequent activities that help children understand the alphabetic system. Two teachers work with the written language in a more unsystematic way, giving priority to reading activities and text production. One of those frequently used the textbook, which did not offer subsidies for a reflection on the teaching of alphabetic writing. In three of the four groups, results showed the presence of a diverse pedagogy, planned mainly from teachers daily evaluations, in an attempt to account for the heterogeneity of knowledge. Based on those results, I conclude that public policy concerning investments on teacher s continuing education is important to ensure that teachers understand the need to make students reflect upon the alphabetic system and, at the same time, to make them more literate. In addition, they must understand the heterogeneity in the classroom not as a problem, but as favorable to learning. We conclude that the quality of public education that we expect to achieve demands such investments.

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本研究旨在比較分析國民小學優良教師與一般教師的班級經營策略與班級氣氛的關係，以供增進國民小學教師班級經營效能之參考。 研究者透過推薦程序，選定優良教師的班級學生及一般教師的班級學生合計979位為施測調查對象，並應用次數分配、積差相關、t考驗、多變量變異數分析、多元迴歸分析等統計方法，進行各項考驗分析，最後歸結出以下的主要研究發現： 一、在「開學第一週班級經營策略」、「整學期班級經營策略」、「班級氣氛」等三方面，優良教師的表現均優於一般教師。 二、「認識策略」、「偏差行為輔導策略」、「教師支持」與「革新」的班級氣氛等方面，均具有區分優良教師或一般教師的較佳指標。 三、「教師支持」與「革新」是良好班級氣氛的最佳指標。 四、「教師控制」的班級氣氛，一般教師高於優良教師。 五、「開學第一週班級經營策略」愈好，「整學期班級經營策略」就愈好，「班級氣氛」也愈好。 六、「開學第一週班級經營策略」對班級氣氛的預測力，優良教師高於一般教師。 七、「人口變項」對班級氣氛的預測力，一般教師高於優良教師。 八、「開學第一週常規教導策略」對優良教師的反向意義性大於一般教師。 最後，本研究分別針對優良教師、一般教師、國民小學、師資培育機構、教育行政機關提出增進國小教師班級經營效能之具體建議，同時也建議未來進一步研究方向。 / The purpose of this study aimed to understand the relationship of teachers’ classroom management strategies with classroom climate, and to explore the differences of good teachers and general teachers in classroom management strategies and classroom climate. 14 good teachers’ classrooms and 20 general teachers’ classrooms were recommended. The subjects were fifth grade of 979 student in their classrooms. Date of this survey were analyzed by Frequencies, t-test, MANOVA, Correlation Analysis and Multiple Regression. The major findings were： 1.In “the classroom management strategies in the first week”,”the classroom management strategies in the whole semester” and “classroom climate”, good teachers performed better than general teachers. 2.”The strategies of recognition”, “handling deviated behavior” and the climate of “teacher support”, “innovation” were the most significant differences between good and general teachers. 3.The “teacher support” and “innovation” were best indicators of the classroom climate. 4.General teachers performed higher “teacher control” than good teachers. 5.The better “the classroom management strategies in the first week” performed, the better “the classroom management strategies in the whole semester” and “classroom climate”. 6.”The classroom management strategies in the first week” were better predictors for classroom climate among good teachers than general teachers. 7.”The demographic variables” were better predictors for classroom climate among general teachers than good teachers. 8.”The teaching rules strategies in the first week” were more opposite predictors for classroom climate among good teachers than general teachers. This paper made some concrete suggestions based on the results of this study for practical and further study.