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Compet?ncias necess?rias ? implanta??o dos grupos semi-aut?nomos: um estudo de caso dos hiatos em rela??o ? etodologia de Implanta??o de uma multinacional francesa / Necessary abilities to the semi-autonomous groups implantation: a case study of the gaps in relation to a french multinacional methodology implantationsLAURIA, Rodrigo Linhares 06 July 2009 (has links)
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Previous issue date: 2009-07-06 / It is a descriptive qualitative research, accomplished in a Brazilian branch of a French
multinational company, that it aims at to analyze how the semi-autonomous groups
methodology works in a management point of view. As the increasing empowerment by the
use of these semi-autonomous groups is a recognized practice of improving competitiveness
in the companies, it was necessary to identify which aspects related to the implantation
methodology, chosen by the multinational, presented positive aspects and deficiencies in the
employees optics. The used methodology is a case study, where in the data collection was
used a questionnaire and daily observations of the company. The chosen universe is the
operational department of the multinational, due to its largest implication in the
implementation of the semi-autonomous groups. The chosen sample refers to a specific
section of the assembly department, because it was considered representative in the analysis
universe. The associate theory, from which the questionnaire was elaborated, found the
necessary abilities/knowledge to the implementation of semi-autonomous groups, as well as
the three competence dimensions idealized for Le Boterf, generating thirty six questions,
being two for each relationship abilities/knowledge - competence dimensions between
abilities/knowledge and competence dimensions. The conclusion of the questionnaires results
analyses basing on the lifted up theories, the implantation manual of the multinational and the
section observations, identified five roads of progress so that it is possible to develop the
necessary competences to the semi-autonomous groups of this multinational. Which are:
leadership formation and sensitization, development of the evaluation system, complete
implantation of the spokes, formation / training in the other necessary competences to GSA
and implantation of monthly team meetings. / Trata-se de uma pesquisa qualitativa descritiva, realizada numa filial brasileira de uma
empresa multinacional francesa, que objetiva analisar como a metodologia grupos semiaut?nomos
est? em termos de gest?o. Como o aumento da responsabiliza??o pela utiliza??o
destes grupos semi-aut?nomos ? uma pr?tica reconhecida de melhoria da competitividade das
empresas, visualizou-se a necessidade de identificar quais aspectos ligados ? metodologia de
implanta??o, escolhida pela multinacional, apresentavam aspectos positivos e defici?ncias na
?tica dos funcion?rios objeto de sua a??o. A metodologia utilizada ? um estudo de caso, onde
na coleta de dados utilizou-se um question?rio e observa??es do cotidiano da empresa. O
universo escolhido ? a parte operacional da multinacional, pois s?o os maiores implicados na
implementa??o dos grupos semi-aut?nomos. A amostra escolhida ? referente a um setor
espec?fico de produ??o do departamento de montagem, por este ser considerado
representativo do universo em an?lise. O referencial te?rico, a partir do qual foi elaborado o
question?rio, levantou as habilidades/conhecimentos necess?rias ? implementa??o de grupos
semi-aut?nomos, assim como, as tr?s dimens?es da compet?ncia idealizadas por Le Boterf,
gerando trinta e seis perguntas, sendo duas para cada rela??o entre habilidades/conhecimentos
e dimens?es da compet?ncia. A conclus?o das an?lises dos resultados dos question?rios a luz
das teorias levantadas, do manual de implanta??o da multinacional e das observa??es
realizadas neste setor em quest?o, identificaram cinco vias de progresso para que seja poss?vel
desenvolver as compet?ncias necess?rias aos grupos semi-aut?nomos desta multinacional. As
quais s?o: forma??o e sensibiliza??o da chefia, evolu??o do sistema de avalia??o, implanta??o
completa dos representantes, forma??o/ treinamento nas outras compet?ncias necess?rias ao
GSA e formaliza??o de reuni?es mensais das equipes.
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