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Die rol van maatskaplike werkers in bedryfsorganisasies ten opsigte van leierskapsontwikkeling by grondvlakwerknemersKotze, Maria Johanna 12 1900 (has links)
Thesis (M Social Work)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: An explorative study of the Social Worker's role and responsibilities to develop the
leadership potential of grassrootslevel employees in industrial organisations was
undertaken. This subject was chosen with requirements in mind, which are necessary for
the transformation process to be presented to industrial organisations for the
implementation of affirmative action. A comprehensive literature study revealed that
social workers can make a positive and essential contribution to organisations, either as
an industrial social worker, or an affirmative action specialist, or as a member of the
human resources development team. A discussion of the necessary leadership qualities,
the implementation of affirmative action, and useful resources that may be used for
development programs, is included. The literature study was followed by an empirical
study.
The empirical study was made with the assistance of questionnaires. The questionnaires
were used to collect data on the perceived role of social work in the industrial
organisation. Organisations that do utilise social work services were approached for
permission and co-operation to complete the questionnaires. Seventeen respondents from
fifteen organisations were selected in a random process, for inclusion in the study.
The research indicated that social workers have different roles to play in vanous
organisations, and with the values, knowledge base and competencies that are brought to
the organisation, have a responsibility to ensure that affirmative action and labour
equality is brought to fruition. With regard to the implementation of leadership
development programs in industrial organisations, it was noted that grassroots level
employees were seldom included in the programs, although the majority of social
workers believe that all employees should participate in the programs.
A summary of the skills and knowledge base required by the industrial social worker to
deliver an effective service in the organisation, and to manage the development and
training of employees, is included. Some skills that require further development by social workers were identified. It was also found that individuals hold different
perceptions and definitions of affirmative action and it's implementation in organisations.
The recommendations are, inter alia, that all leadership development programs must be
continuously monitored, evaluated and subsequently followed up to assess their
applicability and effectiveness. The training of industrial social workers must focus more
on the development of negotiating and training skills and stimulation of assertive actions.
A larger variety of resources, such as video recordings, role playing, dramatisation,
interactive computer programs and small group discussions, can be used in addition, for
the training and development of grassroots level employees.
Should these recommendations be implemented, industrial social workers can make a
significant contribution to the development and improvement of South Africa's
economic, political and social situation by extending the potential of the grassroots level
employees, who constitute the greatest portion of the total labour force. A group of
people can thus be empowered to function optimally and to respond to the guidelines of
the White Paper for Social Welfare 1997. / AFRIKAANSE OPSOMMING: 'n Verkennende studie oor maatskaplike werkers se rol en verantwoordelikheid om die
leierskapspotensiaal van grondvlakwerknemers in bedryfsorganisasies te ontwikkel, is
onderneem. Die onderwerp is gekies met die oog op die vereistes wat die proses van
transformasie aan bedryfsorganisasies stel om regstellende aksie doeltreffend te
implementeer. 'n Omvattende literatuurstudie het aan die lig gebring dat maatskaplike
werkers 'n positiewe en onmisbare bydrae het om aan bedryfsorganisasies te lewer, hetsy
as bedryfsmaatskaplike werker, as regstellende aksie spesialis of as deel van die menslike
hulpbronontwikkelingspan. 'n Bespreking van noodsaaklike leierskapskwaliteite, die
implementering van regstellende aksie en hulpmiddels wat vir ontwikkelingsprogramme
benut kan word is ook ingesluit. Die literatuurstudie is opgevolg deur 'n empiriese studie.
Die empiriese ondersoek is aan die hand van vraelyste uitgevoer. Die vraelyste is benut
om data oor die rol van maatskaplike werk in bedryfsorganisasies te bekom.
Bedryfsorganisasies wat wel van maatskaplike werkdienslewering gebruik maak, is
genader en toestemming en samewerking is verkry. Deur middel van 'n nie waarskynlikheidseleksiemetode
is sewentien respondente binne vyftien organisasies in
die Kaapse Metropool geselekteer om aan die ondersoek deel te neem.
Die navorsing het aangedui dat maatskaplike werkers verskillende rolle in
bedryfsorganisasies vertolk, en met die waardes, vaardighede en kennisbasis wat na die
organisasie gebring word, 'n verantwoordelikheid het om toe te sien dat regstellende
aksie en arbeidsgelykheid in organisasieverband tot volle reg kom. Met betrekking tot die
implementering van leierskapsontwikkelingsprogramme in organisasies, het dit aan die
lig gekom dat grondvlakwerknemers selde ingesluit word by die programme, alhoewel
die meerderheid bedryfsmaatskaplike werkers van mening is dat alle werknemers aan die
betrokke programme kan deelneem. 'n Uiteensetting van die vaardighede en kennisbasis wat die maatskaplike werker benodig
ten einde effektiewe diens binne 'n bedryfsorganisasie te lewer, asook om die
ontwikkeling en opleiding van werknemers te behartig, is voorsien. Enkele vaardighede
wat verdere ontwikkeling by bedryfsmaatskaplike werkers verg, is identifiseer. Daar is
ook bevind dat individue verskillende definisies en persepsies het met betrekking tot
regstellende aksie en die implementering daarvan in bedryfsorganisasies.
Die aanbevelings sluit in dat alle leierskapsontwikkelingsprogramme deurlopend, sowel
as na afloop daarvan evalueer en ook opgevolg moet word ten einde die toepaslikheid en
effektiwiteit daarvan te monitor. Die opleiding van bedryfsmaatskaplike werkers moet
meer fokus op die ontwikkeling van onderhandelings- en opleidingsvaardighede, en ook
assertiewe gedrag stimuleer. 'n Groter verskeidenheid hulpbronne kan in kombinasie vir
die opleiding en ontwikkeling van grondvlakwerknemers gebruik word, soos videoopnames,
rollespel, drama, interaktiewe rekenaarpakette asook kleingroepbesprekings.
lndien hierdie aanbevelings geïmplementeer word, kan bedryfsmaatskaplike werkers 'n
prominente bydrae tot die ontwikkeling en vooruitgang van Suid-Afrika se ekonomiese,
politieke en sosiale situasie lewer, deur grondvlakwerknemers, wat 'n groot deel van die
totale arbeidsmag uitmaak, se potensiaal te ontgin. Sodoende word 'n geïdentifiseerde
groep persone bemagtig om optimaal te funskioneer en word daar terselfdertyd aan die
riglyne soos deur die Witskrif vir Maatskaplike Welsyn 1997 bepaal, beantwoord.
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Staten som marknadens salt : en studie i institutionsbildning, kollektivt handlande och tidig välfärdspolitik på en strategisk varumarknad i övergången mellan merkantilism och liberalism 1720-1862 / The State as the salt of the market : A study of institutional formation, collective action and pre-industrial welfare policy on a strategic commodity market in the transition from mercantilism to liberalism 1720-1862.Carlén, Stefan January 1997 (has links)
This dissertation studies public institutional arrangements on the Swedish salt market 1720-1862. Crucial issues are how an why these arrangements emerged and were changed as well as they were used. The arrangements were erected in order to realize economic and social goals. In this respect, the policy persued by the Swedish government differed from those of most other governments, where policies concerning salt primarily meant tax policies. Government policies in Sweden were firstly external and had a long-term orientation. The aim was to import as much salt as possible to Sweden. The government also pursued a short-term policy in order to cope with short-term shorages. Overall, these policies were successful. Contrary to what has been stated in earlier Swedish research, the protectionist shipping policies did not lead to shortages of salt and high saltprices. Instead, the Swedish shipping and freight manufacture was stimulated, and Sweden became independent of foreign merchant fleets. The mercantilist aim of building a large merchant fleet, independent of potential enemy nations, was achieved without any negative effects on prices or supply on the Swedish salt market. Shortages of salt were not caused by a generally low yearly supply of salt. On the contrary, Sweden consistently had a surplus of salt and re-exported every year salt to other countries. The shortages of salt was rather regional and temporary, due to unexpected shocks on the supply side (wars, buccaneering, shipwrecks, persistent head winds, crises of production) and on the demand side (abundant fishing, cattle diseases and forced slaughter etc.). Costly and slow transports and communication meant that unexpected shortages could not be solved through trade. To solve these problems different institutional arrangements were created. These arrangements emerged in an evolutionary process of institutional change characterized by significant random elements. Severe shortages caused large changes in relative prices which acted as triggering factors in the process of institutional formation. Three more elaborated institutional arrangements having welfare purpuses were established, but disappeared in a rather short time. In 1774 a system of State Salt Stores were established in all staple towns. This arrangement proved to be very efficient as an insurance system, and the Salt Stores were frequently used to avert temporary shortages until new cargos of salt had arrived. The active state policy was a prerequisite for the markets to function satisfactory under mercantilism. But public stockpiling came to an end because the need for this insurance services diminished. But new technologies in saltproduction and shipping, increases in security and improved communications, a more efficiently-functioning market structure caused a significant long run decline i saltprices in relation to other prices and wages. Consequently, the need for public arrangements on the saltmarket decreased.
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Workplace support groups for people living with HIV and AIDS : challenges faced by social workers rendering occupational social work servicesKhubana, Mukondeleli Isaac 07 August 2013 (has links)
The study aimed to develop an in-depth understanding of the challenges faced by social
workers rendering Occupational Social Work (OSW) services, particularly in
establishing and maintaining workplace support groups for employees living with HIV
and AIDS. The study used a qualitative research approach, aided by exploratory,
descriptive and contextual research design. Data was collected from eight participants
with semi-structured interviews and was analyzed by applying eight steps for data
analysis as proposed by Tesch, cited in Creswell (2003:191). Data verification was done
by applying Guba’s model (in Krefting, 1991). The themes, which emerged from the
interviews, were: the recruitment of members in workplace support groups and the
challenges faced by social workers rendering OSW services. The findings indicate that,
critical as their roles may be, social workers experience numerous challenges when
providing workplace HIV and AIDS support groups. These include HIV and AIDS
disclosure, management, organisational and logistical challenges / Social Work
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Die funksie van werknemershulpprogramme in bedryfsondernemings : riglyne vir maatskaplik werkers in privaat praktykDavies, Priscilla Sylvia 12 1900 (has links)
Thesis (MSocialWork)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: The work environment in South Africa is currently undergoing dramatic changes that
are caused by a variety of factors and increasing pressure is placed on industries to take
more responsibilities for the wellbeing of their employees. The structure and philosophy
of employee assistance programmes provide an unique opportunity to organizations to
address the changing workplace and the needs of employees in a potential growth
productive way. From an employers viewpoint employee assistance programmes are
becoming essential for the success of present day companies and the employee
assistance programme practitioner is steadily becoming part of the corporative policy
formulating team.
Due to the fact that there are no guidelines or much literature in the South African
context regarding the application of employee assistance programmes in organizations,
and in the absence of any specific practice approach for a social worker in private
practice that delivers services within employee assistance programmes, the goal of this
study is to provide guidelines that can serve to provide a social worker in private
practice who is involved with employee assistance programmes, or that considers
entering this field, with accurate and relevant information of such programmes.
Guidelines won't only contribute to the application of employee assistance programmes
to its full potential, but will also assist a social worker in private practice during
negotiations to implement and determine an appropriate model for service delivery in a
specific organization.
In order to achieve the goal of this study, a literature as well as an empirical study was
undertaken. The literature study had a dual purpose. Firstly it was conducted in order to
describe the value of the utilization of employee assistance programmes in
organizations and included the relevant concepts and elements of employee assistance
programmes. Secondly, the literature study has been utilized in order to provide a useful
conceptual framework for social workers in private practice by placing employee
assistance programmes within the framework of the generic perspective. The findings of the literature study emphasize the re-focusing of employee assistance
programmes on the dual client system with alliance to micro- as well as macro
activities, as well as the fact that more specialized abilities are required from a social
worker in private practice. Further, it emphasizes that employee assistance programmes
provides structure to the professional activities of a social worker in private practice
and as such contributes to these activities having a more effective impact in
organizations.
The empirical study was undertaken in order to determine the knowledge and opinion
of the key personnel in organizations that are involved in the decision-making whether
or not to invest in a program of this kind, and the nature of the employee assistance
programme. This step has been taken, not only to make a social worker in private
practice aware of the viewpoints of these people, but also to determine the possibilities
for introducing an employee assistance programme in an organization and at the same
time identify aspects that might be against the adoption of such a programme.
The findings of the empirical study indicated that the key personnel maintain a caring
philosophy towards their employees that is linked to productivity. Their expectations of
an employee assistance programme is linked closely to this, and is only associated with
micro level activities. Further more, the findings points to a lack of knowledge as far as
the true nature, purpose and function of an employee assistance programme is
concerned.
In conclusion, recommendations were made based on the deductions and findings of the
literature as well as the empirical study. These recommendations also serve as
guidelines for a social worker in private practice who is involved with employee
assistance programmes. / AFRIKAANSE OPSOMMING: Dramatiese veranderinge vind tans plaas in die Suid-Afrikaanse werksmilieu wat te
weeg gebring word deur 'n verskeidenheid van faktore en daar word meer druk op
bedryfsondernemings geplaas om toenemend groter verantwoordelikheid te neem vir
die welstand van hul werknemers. Die struktuur en filosofie van werknemershulpprogramme
bied 'n unieke geleentheid aan bedryfsondernemings om die veranderde
werksmilieu en behoeftes van werknemers aan te spreek op 'n potensieel groei
produktiewe wyse. Van werkgewers oogpunt, raak werknemershulpprogramme
essensieel vir die sukses van hedendaagse ondernemings en vorm die
werknemershulpprogram-praktisyn algaande 'n deel van die korporatiewe
beleidsformulering span.
Vanweë die feit dat daar nie in die Suid-Afrikaanse konteks riglyne of selfs veel
literatuur ten opsigte van die benutting van werknemershulpprogramme in bedryfsondernemings
is nie, asook 'n afwesigheid in die literatuur van enige spesifieke
praktykbenadering vir 'n maatskaplike werker in privaat praktyk wat binne
werknemershulpprogramme dienste lewer, is die doel van hierdie studie om riglyne
daar te stel wat kan dien om 'n maatskaplike werker in privaat praktyk wat gemoeid is
met werknemershulpprogramme, of wat dit oorweeg om op hierdie gebied toe te tree,
toe te rus met akkurate en toepaslike inligting van sodanige programme. Riglyne, wat
nie net daartoe sal bydra dat werknemershulpprogramme tot sy volle reg toegepas word
nie, maar ook kan dien as hulpmiddel vir 'n maatskaplike werker in privaat praktyk
tydens onderhandelinge ten opsigte van die instel, en bepaling van 'n geskikte model vir
dienslewering in'n bepaalde bedryfsonderneming.
Ten einde die doel van hierdie studie te bereik is 'n literatuurstudie, sowel as empiriese
ondersoek gedoen. Die literatuurstudie is tweërlei van aard, eerstens is dit aangewend
om die benuttingswaarde van werknemershulpprogramme in bedryfsondernemings te
beskryf en is die relevante konsepte en elemente in die verband uitgelig. Tweedens is
die literatuurstudie aangewend om 'n nuttige konseptuele raamwerk vir 'n maatskaplike werker in privaat praktyk te skep deur werknemershulpprogramme te bespreek binne
die raamwerk van die generiese perspektief.
Die bevindinge van die literatuurstudie beklemtoon die herfokussering van werknemershulpprogramme
op die tweeledige kliëntsisteem met 'n verbintenis tot mikro sowel
as makrovlak aktiwiteite en ook die feit dat daar as sulks 'n meer
gespesialiseerde kundigheid van 'n maatskaplike werker in privaat praktyk vereis word.
Verder dui dit ook daarop dat werknemershulpprogramme struktuur aan die
professionele werksaamhede van 'n maatskaplike werker in privaat praktyk bied wat
bydra daartoe dat dit doeltreffender inslag in bedryfsondernemings vind.
Die empiriese ondersoek is gedoen ten einde die kennis en opinie van sleutelpersone
betrokke in besluitneming oor die instel en aard van werknemershulpprogramme in
bedryfsondernemings te bepaal. Die stap is geneem nie net om 'n maatskaplike werker
in privaat praktyk bewus te maak van die sienings van die persone nie, maar ook om die
moontlikhede vir die instelling van werknemershulpprogramme in
bedryfsondernemings bloot te lê en terselfdertyd aspekte wat dit weerlê te identifiseer.
Die bevindinge van die empiriese studie dui daarop dat die sleutelpersone 'n filosofie
van besorgdheid teenoor hul werknemers openbaar wat verband hou met produktiwiteit,
en dat hul verwagtinge van 'n werknemershulpprogram nou hiermee saamhang en slegs
met mikrovlak aktiwiteite geassosieer word. Verder is bevindinge aanduidend van'n
positiewe ingesteldheid teenoor werknemershulpprogramme, maar 'n gebrek aan kennis
oor die werklike aard, doel en funksie van 'n effektiewe werknemershulpprogram.
Ten slotte is aanbevelings gemaak op grond van die gevolgtrekkings soos verkry vanuit
die bevindinge van die literatuur sowel as empiriese studie. Die aanbevelings dien
terselfdertyd ook as riglyne vir 'n maatskaplike werker in privaat praktyk wat gemoeid
is met werknemershulpprogramme.
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Die rol en funksies van die bedryfsmaatskaplike werker in Gauteng18 August 2015 (has links)
M.A. / Through experience and interviews held with industrial social workers and because of changes in the environment, it was found that the industrial social worker is unsure of what is expected of him/her and of the direction in which the profession is going. The future and priorities are vague and there is uncertainty regarding how to prepare for it. The aim of this study is to define the role and function of the industrial social worker as it currently exists in the industrial environment and to provide a future scenario for industrial social work ...
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A study of the problems and welfare needs of female manufacturing workers in Wong Chuk Hang area /Lam, Wai-yip, Michelle. January 1900 (has links)
Thesis (M.S.W.)--University of Hong Kong, 1990.
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A needs assessment for an employee assistance programBowen, Beatrice 15 August 2012 (has links)
M.A. / Employee Assistance Programs (EAP) can be defined as programs, sponsored by management and labor, that are specifically designed to identify and assist employees and their families with various difficulties that impair personal and occupational functioning. Adventist Community Services (ACS) is a welfare organization that identified the need within the organization for such a program. A needs assessment to determine the specific needs of employees and volunteers with regard to such a program is however necessary before it can be designed. The aim of this study is therefore to conduct an exploratory investigation into the needs of ACS employees and volunteers with regards to an EAP. The objectives of the study were firstly to determine the level of social functioning of respondents by using 25 subscales of the Multi-Problem Screening Inventory. From the analysis of the data gained through this instrument areas of concern (for example, self-esteem, depression, partner relationships, etc.)were identified that are to be incorporated in an EAP for the organization. Secondly, the Index of Job Satisfaction was administered in order to establish the level of job satisfaction of respondents. The majority of respondents reported a clinically significant level of job dissatisfaction, which provides a base line measurement for later evaluation of the EAP to be designed, as well as an indication of the necessity of such a program. The last objective of this study was to give clear guidelines for the development of an EAP for ACS,. including the structure and content of such a program. An inhouse model providing a comprehensive range of services is recommended and specific areas of emphasis were identified (for example, time management and productivity, etc.). The literature review that was embarked on for this study served as a theoretical basis for the study as well as for the designing of an additional questionnaire. This questionnaire was used to gather demographic information and practical details about the implementation of an EAP.
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Werkstres en hanteringsmeganismes van afrosentriese en eurosentriese middelvlakbestuurdersLabuschagne, Karina 31 July 2014 (has links)
M.A. (Social Sciences) / Presently a fine balance between South Africa's politics and the industrial situation exists. The South African political focus was aimed at fulfilling the clamouring of America and Europe, and not tailored for the South Africa situation that asks for reciprocity. This immediate way of handling the South Africa political field, has resulted in the industry being at the receiving end of the country's political controversies. What we find in the industry is a total distortion of white male managers occupying 88.2% of all the middle and senior positions, whilst 75% of the South African population consist out of blacks. A very poor representation of African managers is thus visible in the industry that asks for change, reformation and renewal. These changes that are required, will have to take place within a limited accelerated time span, which might be revolutionary rather than evolutionary. Limited research has been done on coping during stressful situations (Feldman & Brett, 1983; Latack, 1986; Burke & Belcourt, 1974; Newton & Keenan, 1985 and Lazarus & Folkman, 1984). The research that had been implemented was taxonomic (Burke & Belcourt in Newton & Keenan, 1985:108). This scientific research is about the stress management and coping skills of Afrocentric and Eurocentric middle managers. These managers are employed by Eskom which implies a working milieu that has been exposed to reorganisation, structural changes and rationalisation. An important component of .this research, is that the Eurocentric middle managers are being compared with the Afrocentric middle managers regarding their work and life circumstances and coping skills one or two months before South Africa's very first democratic election that took place on the 27th April 1994. It was important to assess the climate within Eskom as an organisation regarding the white versus the black managers just before a third world democratisation.
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Rendering services within the employee assistance programme (EAP) in the Gauteng Department of Health : views and experiences of social workersMphothi, Lebogang Jocobeth 10 1900 (has links)
The Employee Assistance Programme is regarded as a tool that could assist employees
in organisations with both their personal and work-related problems. This has become
evident as more employers are offering these services to their employees. The goal of
this study was to gain an in-depth understanding of social workers’ views and
experiences in rendering EAP services in the Gauteng Department of Health (GDoH).
The study used a qualitative research approach by focusing on the explorative,
descriptive, and contextual designs. Constructivist theory and the person-environmentfit
model formed the framework of this study. Purposeful sampling (a criterion-based
sample) was used to select social workers rendering EAP services in the GDOH.
Eleven social workers who met the criteria participated in the study and their ages
ranged between 33 and 50 years. Data was collected by means of semi-structured
interviews. The Tesch’s eight steps of data analysis was used, and data verification
was conducted based on the Guba model.
The findings in this study indicate that EAP is an important programme. However, it is
not prioritised by the GDoH. Consequently, EAP practitioners experience challenges
that negatively affect the provision of quality EAP services. Despite the challenges,
most of the EAP practitioners nonetheless continue to render these services albeit
under difficult circumstances since they love and have a passion for the work they do. / Social Work / M.A. (Social Work)
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Workplace support groups for people living with HIV and AIDS : challenges faced by social workers rendering occupational social work servicesKhubana, Mukondeleli Isaac 11 1900 (has links)
The study aimed to develop an in-depth understanding of the challenges faced by social
workers rendering Occupational Social Work (OSW) services, particularly in
establishing and maintaining workplace support groups for employees living with HIV
and AIDS. The study used a qualitative research approach, aided by exploratory,
descriptive and contextual research design. Data was collected from eight participants
with semi-structured interviews and was analyzed by applying eight steps for data
analysis as proposed by Tesch, cited in Creswell (2003:191). Data verification was done
by applying Guba’s model (in Krefting, 1991). The themes, which emerged from the
interviews, were: the recruitment of members in workplace support groups and the
challenges faced by social workers rendering OSW services. The findings indicate that,
critical as their roles may be, social workers experience numerous challenges when
providing workplace HIV and AIDS support groups. These include HIV and AIDS
disclosure, management, organisational and logistical challenges / Social Work / M.A. (Social Science)
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