• Refine Query
  • Source
  • Publication year
  • to
  • Language
  • 1
  • Tagged with
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Informell internkommunikation på en statlig myndighet : En fallstudie vid Swedac / Informal internal communication at a government agency : A case study at Swedac

Jansson, Anders January 2010 (has links)
This thesis is a case study of the informal internal communication at a Swedish government agency called Swedac. The purpose of the study was to investigate how the employees perceive and use the informal internal communication, what communication media they utilize for it and how the informal internal communication correlates to certain aspects of the organizational structure. In order to achieve this, six qualitative interviews was carried out with employees in the organization. Since informal internal communication is not a well-defined concept I explained my view of the concept in the thesis. The results show that the informal internal communication is very important and fairly widespread at Swedac. One of the main qualities with informal internal communication seems to be its quickness. Mainly three different types of communication media were used – face-to-face, telephone and email. The organizational structure and the informal internal communication correlate in many interesting ways. For example, most of the informal internal communication takes place inside formal work units. The main conclusion is that the informal internal communication supports the organization quite well.

Page generated in 0.1548 seconds