<p>Abstract</p><p>Title Cashews by SMS – an implementation in Mozambique</p><p>Problem</p><p>Innovation is described by Tidd, Bessant and Pavitt (2005) as the core</p><p>process within organisations associated with renewal and as generic</p><p>activity associated with survival and growth. Yet many organisations</p><p>fail to realise the benefits of adopting an innovation. Which the theory will show this is most likely due to a problem with one certain phase in the innovation process: the implementation.</p><p>Purpose</p><p>The purpose with this academic paper is by a practical example</p><p>illustrate the risks and problems one can come across in an</p><p>implementation and the consequences of this. We also intend to give</p><p>suggestion on how it is possible to restart an implementation process</p><p>when the process once has failed.</p><p>Research questions</p><p>Why has marketAlerts failed to be implemented in Mozambique?</p><p>How should IPEX resume the implementation of marketAlerts?</p><p>Methodology</p><p>Ethnographical approach.</p><p>Conclusion</p><p>Our conclusion is that the Institute for Export Promotion (IPEX) has</p><p>managed to adopt marketAlerts but has failed to implement it in their</p><p>daily work mainly due to the fact that they only completed the</p><p>acquiring phase. The failure is due to a combination of hierarchy, lack of interest and absents of routines for sending marketAlerts. In order for IPEX to make the best use of marketAlerts we believe that they have to go back and start from the executing phase and implement the service once again.</p>

Abstract Title Cashews by SMS – an implementation in Mozambique Problem Innovation is described by Tidd, Bessant and Pavitt (2005) as the core process within organisations associated with renewal and as generic activity associated with survival and growth. Yet many organisations fail to realise the benefits of adopting an innovation. Which the theory will show this is most likely due to a problem with one certain phase in the innovation process: the implementation. Purpose The purpose with this academic paper is by a practical example illustrate the risks and problems one can come across in an implementation and the consequences of this. We also intend to give suggestion on how it is possible to restart an implementation process when the process once has failed. Research questions Why has marketAlerts failed to be implemented in Mozambique? How should IPEX resume the implementation of marketAlerts? Methodology Ethnographical approach. Conclusion Our conclusion is that the Institute for Export Promotion (IPEX) has managed to adopt marketAlerts but has failed to implement it in their daily work mainly due to the fact that they only completed the acquiring phase. The failure is due to a combination of hierarchy, lack of interest and absents of routines for sending marketAlerts. In order for IPEX to make the best use of marketAlerts we believe that they have to go back and start from the executing phase and implement the service once again.

Research and development service firms (RDSFs), a subsector of knowledge-intensive business services (KIBS), provide contract R&D services to third parties for payment. They are a major generator of new technological knowledge serving manufacturing and non-manufacturing industries. Their innovation activities are in the up-stream of the knowledge creation value chain. This explorative study focuses on R&amp;D service firms and their innovation activities. We have adopted a qualitative research design seeking to address the need to strengthen theory-building on service innovation, and in particular to extend the limited empirical evidence on RDSFs innovation. The literature on innovation in services and KIBS constitutes a strong theoretical foundation of this study. It provides the conceptual tools upon which we develop a working definition of RDSFs and ground our analysis. We examine the long-term development of the UK's R&amp;D Service Sector using secondary data. This builds a 'real-life context' for case studies on innovation in RDSFs. Qualitative research was conducted through semi-structured interviews with 32 firms in the UK. Analysis revealed the heterogeneous nature of these firms by identifying four main business models. Moreover, our findings point towards a clearly defined typology of RDSFs based on a combination of innovation drivers and outcomes. Four fundamentally different types of RDSFs can be identified: Technology-based innovation exploiters, Science-focused innovation explorers, Client-led innovation integrators, and Open innovation translators. This thesis contributes to the research on the supply side of R&amp;D outsourcing by elaborating the development, business and innovation activities of RDSFs. It also contributes to understanding innovation in specific KIBS sub-sector by providing empirical evidence on the innovation processes of RDSFs.

This thesis examines innovation, innovation management and the innovation process in SMEs (small and medium enterprises). There are many academic researchers who work on innovation management but there are very few studies on SME innovation management. The aim of this master thesis is to evaluate of the characteristics and obstacles for implementing innovation management in SMEs. The study is limited to the airport industry as an example of a customer service intensive company. By using case study and survey methods, the thesis analysis new trends of airport business and the problems of implementing innovation management in such customer service intensive company. Data was primarily collected through interviews, observations and questionnaires. Secondary data was collected from literary sources in order to provide context and background. The results display the characteristics of SMEs innovation management, which in this case for instance concern limited resources, short-term strategy and flexible administration management. The results also point out the obstacles on SMEs innovation management implementation, for example informal process model, low involvement of employees, limited budgets, slow upgraded technology and low degree of communications.

Published Article / Vision 2020 represents the preferred developmental way forward for the Central University of Technology, Free State (CUT). It defines the intention of greatly increasing the involvement of its staff and students in innovation and technology transfer activities, resulting in the CUT having a greater effect on the socioeconomic development of the region. The article describes educational processes that would prepare graduates for such activities, as well as financial and other support measures to assist (prospective) entrepreneurs to convert research outputs into commercially viable products. The potential value to such individuals of participating in formal innovation and incubation activities is also described.

Abstract The impact of technology has been rapidly changing the economy and environment in these past two decades. Both manufacturing and service companies which intend to maintain the viability of their organizations have to adapt in such an environment. For a long time, services have been perceived as being technologically backward and to take little initiative with respect to innovate. In general services were presumed to be laggards in adopting new technology, and to be largely passive adopter of major innovations; however, it was recognized that there are some exceptionally dynamic services – such as telecommunications. Service sector firms play important roles in innovation, not the least in the creative use and diffusion of technologies; but also serve as important sources and agents for the transfer of technological and organizational knowledge to all sectors. In innovation, knowledge plays a big role in gaining competitive advantage. There is a more fundamental need to understand how organizations create new knowledge in order to produce new products or services. Hence, the need – organizational knowledge – is growing in this turbulent economy of accelerated technological change. To create knowledge in an organization usually lies in an individual’s knowledge. This is called as tacit knowledge and is a significant point to innovate. Nonaka and Takeuchi (1995) had pointed out that an individual knowledge gets articulated and amplified into and throughout the organization. Moreover, there is a one way to bring about continuous innovation is to look outside and into the future, anticipating changes in the market, technology, competition, or product. The service sectors have been innovating gradually in Indonesia and Taiwan, particular in telecommunications after liberalized. In 2002, the Indonesia’s economy grew 3.66 percent from the previous year which the highest growth occurring in the transportation and communication sectors by 7.83 percent. In addition, the telecoms sector in Taiwan will contribute 63.1 billion new Taiwan dollars (1.9 billion US dollars) to Taiwan’s GDP annually over the next five years when the telecommunication market is fully liberalized. In this study will discuss about the innovation of cellular telecommunication services in Indonesia and Taiwan. By analyzing the service innovation process in MMS and Video Streaming from Indosat and Chunghwa, to figure out: 1. Where the new innovation concept comes from; 2. How they define theirs customer interface; and 3. How they develop theirs employees’ skills to deliver service. We also examine the linking between the company background and innovation. This could be their establishment time, objectives, macro economy point of view, and so on. It might be crucial points to encourage them to innovate. Key Words: service innovation, telecommunications service, innovation process / The impact of technology has been rapidly changing the economy and environment in these past two decades. Both manufacturing and service companies which intend to maintain the viability of their organizations have to adapt in such an environment. For a long time, services have been perceived as being technologically backward and to take little initiative with respect to innovate. In general services were presumed to be laggards in adopting new technology, and to be largely passive adopter of major innovations; however, it was recognized that there are some exceptionally dynamic services – such as telecommunications. Service sector firms play important roles in innovation, not the least in the creative use and diffusion of technologies; but also serve as important sources and agents for the transfer of technological and organizational knowledge to all sectors. In innovation, knowledge plays a big role in gaining competitive advantage. There is a more fundamental need to understand how organizations create new knowledge in order to produce new products or services. Hence, the need – organizational knowledge – is growing in this turbulent economy of accelerated technological change. To create knowledge in an organization usually lies in an individual’s knowledge. This is called as tacit knowledge and is a significant point to innovate. Nonaka and Takeuchi (1995) had pointed out that an individual knowledge gets articulated and amplified into and throughout the organization. Moreover, there is a one way to bring about continuous innovation is to look outside and into the future, anticipating changes in the market, technology, competition, or product. The service sectors have been innovating gradually in Indonesia and Taiwan, particular in telecommunications after liberalized. In 2002, the Indonesia’s economy grew 3.66 percent from the previous year which the highest growth occurring in the transportation and communication sectors by 7.83 percent. In addition, the telecoms sector in Taiwan will contribute 63.1 billion new Taiwan dollars (1.9 billion US dollars) to Taiwan’s GDP annually over the next five years when the telecommunication market is fully liberalized. In this study will discuss about the innovation of cellular telecommunication services in Indonesia and Taiwan. By analyzing the service innovation process in MMS and Video Streaming from Indosat and Chunghwa, to figure out: 1. Where the new innovation concept comes from; 2. How they define theirs customer interface; and 3. How they develop theirs employees’ skills to deliver service. We also examine the linking between the company background and innovation. This could be their establishment time, objectives, macro economy point of view, and so on. It might be crucial points to encourage them to innovate. Key Words: service innovation, telecommunications service, innovation process

<p>Trots en ökande trend av antalet kvinnliga entreprenörer är proportionen till manliga entreprenörer fortfarande relativt låg. Anledningen kan bland annat bero på att entreprenörskap definieras efter egenskaper som återfinns bland typiska manliga egenskaper som till exempel riskbenägenhet och en stor självtillit. Med stor sannolikhet är detta en av orsakerna till att få kvinnor kan identifiera sig själva med rollen som entreprenör. Denna studie undersöker vad som i nuläget utförs för att främja entreprenörskap bland kvinnor och vad detta kommer att bidra till i framtiden gällande det kvinnliga entreprenörskapet. Metoden har skapats genom ett kvalitativt tillvägagångssätt i form av intervjuer. Totalt innehöll studien sex deltagare och bestod av representanter från Svenska Uppfinnareföreningen, Almi, Nutek, Idélab och Arbetsförmedlingen Kultur samt en kvinnlig entreprenör vid namn Mia Seipel, Boobdesign.</p>

This research uses a novel construction material (lime-pozzolan concrete) and real-world project (a school) as a vehicle for investigating the implementation or applied-innovation process in construction. The implementation of new technologies at a product-level is recognised to be an antecedent of technological change in the construction industry. A ‘real world’ construction project aiming to implement a novel lime-pozzolan concrete in the field, has been used as a process-tracing case study. Rigorous analysis of this case study project, expressly focusing on project-level communication, has shown the implementation of innovative and sustainable materials to be a complex, socio-technical process. With the aim of identifying opportunities to improve project-level design processes in order to support the uptake of innovation and sustainable solutions, twelve high-level theories have been built on twenty-five emergent themes. Collectively these insights demonstrate that implementation processes, once initiated, are experiential, social, contextual, active, interactive, temporal, intentional and mutually constituted phenomena. On the strength of empirical findings this thesis argues for a radical shift in managerial attention from the outcome of the process to the process itself; specifically focused on the experience of the design team as process participants. Laboratory testing and initial field trials have demonstrated the technical feasibility of producing structural grade lime-pozzolan concretes with 28-day compressive strengths of up to 50MPa. The lime-pozzolan concretes were ternary combinations of hydraulic lime (NHL5), ground granulated blastfurnace slag (GGBS) and silica fume (SF). The use of NHL5 in conjunction with pozzolanic materials has been shown to be a viable ‘low-carbon’ alternative to CEMI or CEMIII/A in certain circumstances, although this work has demonstrated that the potential savings in the embodied CO2 and energy of lime-pozzolan concretes are highly dependent on the boundaries of the analysis. Moreover the potential for lime-pozzolan concrete with a lower still CO2 and energy intensity than any concretes tested to date has been identified.

Trots en ökande trend av antalet kvinnliga entreprenörer är proportionen till manliga entreprenörer fortfarande relativt låg. Anledningen kan bland annat bero på att entreprenörskap definieras efter egenskaper som återfinns bland typiska manliga egenskaper som till exempel riskbenägenhet och en stor självtillit. Med stor sannolikhet är detta en av orsakerna till att få kvinnor kan identifiera sig själva med rollen som entreprenör. Denna studie undersöker vad som i nuläget utförs för att främja entreprenörskap bland kvinnor och vad detta kommer att bidra till i framtiden gällande det kvinnliga entreprenörskapet. Metoden har skapats genom ett kvalitativt tillvägagångssätt i form av intervjuer. Totalt innehöll studien sex deltagare och bestod av representanter från Svenska Uppfinnareföreningen, Almi, Nutek, Idélab och Arbetsförmedlingen Kultur samt en kvinnlig entreprenör vid namn Mia Seipel, Boobdesign.

Made available in DSpace on 2014-06-11T19:26:15Z (GMT). No. of bitstreams: 0 Previous issue date: 2011-08-30Bitstream added on 2014-06-13T19:33:42Z : No. of bitstreams: 1 mazini_sr_me_bauru.pdf: 872882 bytes, checksum: fddb4be3626d7ac0d90bf780149ae6ce (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / Atualmente as organizações estão inseridas em um ambiente de competição, no qual a inovação se torna fator essencial para obtenção de vantagens competitivas. A busca por fontes externas de conhecimento, capazes de contribuir com o processo de inovação vem se tornando uma constante entre as organizações e um dos principais atores envolvidos nessa busca são os usuários que frequentemente desempenham um papel importante no desenvolvimento de novos produtos. A presente pesquisa tem por objetivo central desenvolver uma proposta de estrutura para análise do envolvimento dos usuários no processo de inovação por meio da Web 2.0. O método de pesquisa utilizada foi o estudo de caso, realizado em uma empresa do setor automobilístico que desenvolveu um projeto de construção de um carro conceito envolvendo os usuários por meio da Web 2.0. O estudo de caso apresentado foi analisado segundo a proposta de estrutura para análise desenvolvida na pesquisa. Os resultados obtidos demonstram que os usuários podem contribuir não somente com a geração de idéias, bem como com seu envolvimento no processo de inovação, dependendo de quais etapas do processo de desenvolvimento do novo produto eles participarão. Além disso, nota-se que, cada vez mais, a utilização dos recursos virtuais para o envolvimento desses usuários, sua participação e colaboração são fatores essenciais nesse processo / Nowadays, the organizations are inserted into extremely competitive environments, in which innovations becomes essential to the obtainment of competitive advantages. The search for outer sources of Knowledge - capable of contributing to the innovation process - has been presented as an important aspect in the organizations. One of the main actors involved in this search is the user, who frequently performs an important role in the development of new products. Also, a significant share of industrial innovations is directly initiated by requests and needs from users. This research aims to develop a proposal for a central framework for analyzing the involvement of users in the innovation process through Web 2.0. The methodological approach utilized was the case study, performed in a car company, It developed a car construction project involving the users through the We 2.0. The case study was analyzed according to the proposed framework for analysis developed in the research. The results obtained demonstrate that users can not only contribute to the generation of ideas, as well as their involvement in the innovation process, depending on which stages of new product development they participate. Also, note that, increasingly, the use of virtual resources for the involvement of users, their participation and collaboration are key factors in this process