An effective educator-student relationship is a key factor to ensure a positive learning climate where learning can take place. Educators must work together to build caring relationships with students, provide support to eliminate barriers and create a positive learning climate. This will establish an atmosphere characterised by mutual support, caring and understanding, all of which are fundamental to a sound educator-student relationship. Resilience research consistently points to the importance of positive and supportive relationships between the educator and student as a key protective factor in students’ progress. Strengthening students’ resilience from the beginning of their nursing career through a positive and supportive educator-student relationship can improve their well-being, as well as improve the quality of education and eventually the patient care delivered. The overall aim of this study was to explore and describe the basic elements required for an effective educator-student relationship in a private nursing education institution in the North-West Province. The study enabled the researcher to recommend guidelines to strengthen the resilience of nursing students within the educator-student relationship. An explorative, descriptive and contextual qualitative design was followed. This study made use of a non-probability sample and specifically a purposive sampling method. The sample consisted of forty enrolled nursing auxiliary students. The “World Café” method was used to collect data. Data were analysed by using Creswell’s steps in data analysis. Five main categories were identified: (1) teaching/learning environment, (2) educator-student interaction, (3) educator qualities, (4) staying resilient and (5) strategies to strengthen resilience. Conclusions were drawn by looking at the interrelation between the literature review, the theoretical framework chosen for this study, namely Kumpfers’ resilience framework, and the findings of the research. It is eminent that students need a caring and supportive learning environment including enough space, lighting and ventilation. Students reported that they need interaction that is constructive, interaction that acknowledges human rights and interaction that makes use of appropriate non-verbal communication. The educator must display qualities of love and care, respect, responsibility, morality, patience, openness to new ideas, motivation, willingness to “go the extra mile” and punctuality. Students reported various ways through which they manage to stay resilient namely: being positive, having a support system, improving study methods, self-motivation, setting personal goals, taking pride, perseverance and determination. Recommendations were formulated for nursing education, nursing practice and further research. / MCur, North-West University, Potchefstroom Campus, 2014

An effective educator-student relationship is a key factor to ensure a positive learning climate where learning can take place. Educators must work together to build caring relationships with students, provide support to eliminate barriers and create a positive learning climate. This will establish an atmosphere characterised by mutual support, caring and understanding, all of which are fundamental to a sound educator-student relationship. Resilience research consistently points to the importance of positive and supportive relationships between the educator and student as a key protective factor in students’ progress. Strengthening students’ resilience from the beginning of their nursing career through a positive and supportive educator-student relationship can improve their well-being, as well as improve the quality of education and eventually the patient care delivered. The overall aim of this study was to explore and describe the basic elements required for an effective educator-student relationship in a private nursing education institution in the North-West Province. The study enabled the researcher to recommend guidelines to strengthen the resilience of nursing students within the educator-student relationship. An explorative, descriptive and contextual qualitative design was followed. This study made use of a non-probability sample and specifically a purposive sampling method. The sample consisted of forty enrolled nursing auxiliary students. The “World Café” method was used to collect data. Data were analysed by using Creswell’s steps in data analysis. Five main categories were identified: (1) teaching/learning environment, (2) educator-student interaction, (3) educator qualities, (4) staying resilient and (5) strategies to strengthen resilience. Conclusions were drawn by looking at the interrelation between the literature review, the theoretical framework chosen for this study, namely Kumpfers’ resilience framework, and the findings of the research. It is eminent that students need a caring and supportive learning environment including enough space, lighting and ventilation. Students reported that they need interaction that is constructive, interaction that acknowledges human rights and interaction that makes use of appropriate non-verbal communication. The educator must display qualities of love and care, respect, responsibility, morality, patience, openness to new ideas, motivation, willingness to “go the extra mile” and punctuality. Students reported various ways through which they manage to stay resilient namely: being positive, having a support system, improving study methods, self-motivation, setting personal goals, taking pride, perseverance and determination. Recommendations were formulated for nursing education, nursing practice and further research. / MCur, North-West University, Potchefstroom Campus, 2014

Text in Afrikaans / OPSOMMING `n Verkennende en beskrywende studie is onderneem om wetenskaplike gefundeerde riglyne ten opsigte van die benutting van onderrigtegnieke vir praktykopleiers beskikbaar te stel vir maatskaplikewerksupervisie aan voorgraadse studente. Om supervisie effektief te kan aanwend, moet praktykopleiers van onderrigtegnieke kennis dra en dit kan aanwend. Die literatuurstudie fokus op die onderrigfunksie van supervisie en `n klassifikasie en beskrywing van onderrigtegnieke wat binne die supervisieproses aangewend kan word. Al twee-en-twintig supervisors/praktykopleiers wat betrokke is by gesinsorgorganisa- sies in die Metropool- en Bolandstreek, Wes-Kaap is betrek. `n Gestruktureerde vraelys is as data-insamelingsmetode benut. Die bevindinge en resultate toon aan dat voortgesette opleiding deur middel van informele opleidingstrategieë van praktykopleiers noodsaaklik is, om hul kennis ten opsigte van die onderrigfunksie van supervisie uit te brei asook die benutting van onderrigtegnieke aan te moedig. Verdere navorsing kan fokus op die benutting van onderrigtegnieke uit die Gestalt- of ander benaderings tydens supervisie. SUMMARY An exploratory and descriptive study was undertaken to provide scientifically based guidelines regarding educational techniques used by practical trainers when providing social work supervision to undergraduate students. To apply supervision effectively, practical trainers must have knowledge of educational techniques and be able to apply these. The literature study focuses on the educational function of supervision and provides a classification and description of educational techniques that can be applied within the supervision process. The sample included twenty-two supervisors/practical trainers at family welfare organisations in the Metropolitan and Boland regions, Western Cape. A structured questionnaire was used to gather data. The findings and results show that continuing education through informal training strategies by practical trainers is essential to expand their knowledge of the educational function of supervision and to encourage the use of educational techniques. Further research should focus on educational techniques from the Gestalt approach or other approaches. / Social work / M.Diac.

Text in Afrikaans / OPSOMMING `n Verkennende en beskrywende studie is onderneem om wetenskaplike gefundeerde riglyne ten opsigte van die benutting van onderrigtegnieke vir praktykopleiers beskikbaar te stel vir maatskaplikewerksupervisie aan voorgraadse studente. Om supervisie effektief te kan aanwend, moet praktykopleiers van onderrigtegnieke kennis dra en dit kan aanwend. Die literatuurstudie fokus op die onderrigfunksie van supervisie en `n klassifikasie en beskrywing van onderrigtegnieke wat binne die supervisieproses aangewend kan word. Al twee-en-twintig supervisors/praktykopleiers wat betrokke is by gesinsorgorganisa- sies in die Metropool- en Bolandstreek, Wes-Kaap is betrek. `n Gestruktureerde vraelys is as data-insamelingsmetode benut. Die bevindinge en resultate toon aan dat voortgesette opleiding deur middel van informele opleidingstrategieë van praktykopleiers noodsaaklik is, om hul kennis ten opsigte van die onderrigfunksie van supervisie uit te brei asook die benutting van onderrigtegnieke aan te moedig. Verdere navorsing kan fokus op die benutting van onderrigtegnieke uit die Gestalt- of ander benaderings tydens supervisie. SUMMARY An exploratory and descriptive study was undertaken to provide scientifically based guidelines regarding educational techniques used by practical trainers when providing social work supervision to undergraduate students. To apply supervision effectively, practical trainers must have knowledge of educational techniques and be able to apply these. The literature study focuses on the educational function of supervision and provides a classification and description of educational techniques that can be applied within the supervision process. The sample included twenty-two supervisors/practical trainers at family welfare organisations in the Metropolitan and Boland regions, Western Cape. A structured questionnaire was used to gather data. The findings and results show that continuing education through informal training strategies by practical trainers is essential to expand their knowledge of the educational function of supervision and to encourage the use of educational techniques. Further research should focus on educational techniques from the Gestalt approach or other approaches. / Social work / M.Diac.