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A federal Call to Action was mandated to reform community colleges across the nation, challenging college officials to enhance instructional methodology on college campuses towards increasing student completion rates. In addressing this mandate, college officials at the upstate NY community college identified a need for professional development that would increase student learning and enhance the instructional methodologies of facilitating faculty through improved alignment. Accordingly, this study investigated the alignment of faculty instructional effectiveness with the institution's core mission. The purpose of this study was to examine faculty perceptions of the instructional methodologies used to facilitate student learning. Informed by Knowles's theory of andragogy, the research questions examined instructional strategies and existing professional development of the faculty members to explore the problem of faculty alignment. The study employed a qualitative intrinsic case study design, with a purposeful sample of 6 part-time and 2 full-time faculty participants. The data were collected and analyzed through the use of a semi structured Likert-type survey and open-ended interview questions. Utilizing an open coding format, data revealed a lack of computer-based instructional strategies and a need for implementation of technological professional learning opportunities at the college. Faculty expressed desire for professional learning. These findings may inform college officials as to the importance of a professional development growth plan policy, and may contribute to positive social change by increasing student completion rates at the college level.

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Information and communication technology (ICT) has dominated our lives and the way we learn in such a way that, without it, our way of life becomes obsolete. This study explored challenges experienced by tutors in facilitating teaching and learning through the use of videoconference (VC) technology in an open and distance learning (ODL) environment. These challenges are exacerbated by the fact that most tutors, although highly qualified, do not have teaching methodologies with their qualifications at the time of their employment as tutors. It is believed that if these challenges could be given attention, VC technology would serve as an effective facilitation tool for bridging the distance in teaching and learning. Based on qualitative research approach, this study followed a qualitative phenomenological research design. Qualitative data was collected from individual semi-structured interviews with specific VC tutors; tutorial observations based on tutorials offered in the VC environment; and focus group interviews with students who attended tutorials through VC technology. Informed by the Community of inquiry (CoI) theory, the study answered the following main research question: “What are the experiences of tutors in applying instructional methodologies during VC tutorials?” The findings indicate lack of skills and reluctance in applying various active facilitation methods by VC tutors, insufficient technology training intervention by the ODL institution under study, technical challenges of VC technology in teaching and learning, and lack of monitoring systems during VC discussions. The findings further featured various factors that contribute to tutors’ ability in promoting interactivity during VC tutorials. In conclusion, this study clearly indicates that instructional methodologies used in VC tutorials cannot contribute to a meaningful teaching and learning, and thus make interactivity absent throughout VC sessions. Based on these findings, and suggestions for further research, the study therefore recommends acceleration in tutor training on exploitation and integration of VC technology with various suitable teaching methodologies. / Curriculum and Instructional Studies / M. Ed. (Didactics)