This work explores the effect of social media on expectations held by nonprofit publics as they seek to build and maintain relationships with nonprofit organizations (NPOs) in the context of expectancy violation theory, social capital, and the situational theory of publics. Semi-structured interviews were conducted with 14 individuals who follow a nonprofit on social media to understand the public perspective on nonprofit organizations' relationship building and maintaining behaviors on social media. The study found that nonprofit publics do have specific expectations for how NPOs should build and maintain relationships on social media (i.e., high-quality posts, level of interaction being limited to likes on social media and interpersonal interactions, high visibility to prove legitimacy, high transparency, and posts that are positive in tone). The study also found that nonprofit publics immediately end relationships when these expectations are violated, but tolerate relationships if these expectations are met. Finally, nonprofit publics expect to build relationships by interacting in a face-to-face or interpersonal setting, but also expect to maintain these relationships on social media, shedding light onto the importance of combining the use of interpersonal and computer-mediated communication.

The purpose of this investigation was to determine at which age levels, between four and eight years, children express Praise, Apology, Commiseration, Blame, Challenge, Endearment, and both a Positive and Negative State. Subjects were thirty children, six from each age level between four and eight years, selected from an elementary and preschool within the Portland area. Sixteen picture cards and stories were designed to elicit the eight different feelings. Each subject responded to questions at the end of the story and was given two chances to express the appropriate feeling. Each response was judged as appropriate or inappropriate and scored accordingly.

This study sought to understand the culture-sharing group of people working within the shelter area of a Pacific Northwest animal shelter through the Ethnography of Communication. About 63% of households in the United States live with a companion animal (Risley-Curtis et al., 2006). Recently, there has been a shift toward closer examination into the ways in which humans interact with animals, particularly companion animals. The guiding questions of this study were: RQ1: What are the cultural communication forms performed in the context of the humane society? RQ2: How do shelter workers communicate about companion animals? RQ3: What cultural meanings are instantiated through communication in this context? This qualitative research approach included 40 hours of participant observation, individual interviews and an analysis of a set of documents and artifacts. Utilizing the Ethnography of Communication components, thematic and pattern analysis, findings revealed use of three main communication forms within the shelter: verbal, written and nonverbal communication and the overarching key theme of relational bonding occurring within an animal-centric organization among 4 relational categories: A. Shelter animals and shelter animals, B. Shelter animals and shelter workers, C. Shelter workers and shelter workers and D. Shelter workers and the public. Processes leading to relational bonding are delineated including detailed speech as well as aspects of "broken bonds" and euthanasia and it's effects within a "no-kill" organization.

The purpose of this study was to compare expressive communication, receptive communication, and socialization achievement in 18- to 34-month-old ELD toddlers to the same skills in normally-speaking children. The questions this study sought to answer were, how do the three skill areas in ELD toddlers compare with the same skills in normal toddlers?, will ELD subjects evidence specific profiles of deficits involving not only expressive but receptive and social skills as well? and, within the ELD subjects will two subgroups emerge, one group having poor expressive skills only, and a second group having deficits in addition to expression.

Communication problems and conflict may occur between partners in intimate dyads when systematic gender differences in language contribute to misinterpretations. This research investigated effects of gender on interpretations of hypothetical conversations between dyads, and also on judgments of likelihood of conflict.

En la investigación “La comunicación interpersonal y la gestión organizacional en los trabajadores de la Compañía Americana de Conservas Pisco – Perú 2018”, Se ha elegido este tema puesto que la comunicación interpersonal es de suma importancia para los intereses de la empresa en el marco de expansión y crecimiento, considerando realizar este estudio puesto que serviría de buen sustento para implementar acciones de mejora con las miras futuras, el área de RRHH ha diagnosticado que es un aspecto en debilidad y que necesita ser abordado con mayor contundencia para poder brindar a los trabajadores mayor bienestar y tranquilidad respecto a la transparencia de la comunicación interpersonal y brindar a los trabajadores una mayor cercanía entre todos los puestos y mandos de la organización. El presente estudio se basó en el FODA institucional desarrollado por los investigadores La presente investigación presenta el siguiente problema de estudio, ¿De qué manera se relaciona la variable comunicación interpersonal y la variable gestión organizacional en los trabajadores de la compañía Americana de conservas Pisco – Perú 2018?, siendo su objetivo, Describir cómo se relaciona la variable comunicación interpersonal y la variable gestión organizacional en los trabajadores de la compañía Americana de conservas Pisco – Perú 2018 y su hipótesis , La variable comunicación interpersonal se relaciona significativamente con la variable gestión organizacional en los trabajadores de la compañía Americana de conservas Pisco – Perú 2018. La metodología planteada tiene su base en un Paradigma Positivista, cuyo enfoque es Cuantitativa y su estadística es no paramétrica, su tipo es aplicada, su diseño es correlacional y presenta un corte de criterio transversal, su método es hipotético – deductivo, la población y muestra 73 y 62 trabajadores de la empresa en estudio. Se utilizo el SPSS 25, Microsoft excell y la opción del Gmail – Form que son encuestas en línea los mismo que fueron remitidos a sus móviles y cuentas de correo Gmail para que presenten o remitan las respuestas del instrumento validado planteado en la investigación. Podemos llegar a la conclusión estadística que se comprobaron las hipótesis planteadas por el investigador “La variable comunicación interpersonal se relaciona significativamente con la variable gestión organizacional en los trabajadores de la compañía Americana de conservas Pisco – Perú 2018” Podemos afirmar que el aporte del presente estudio servirá para concientizar a los líderes de gestión la suma importancia de la comunicación interpersonal en la organización para que el personal pueda tener mayor recepción y entendimiento de aspectos relevantes de la empresa. Asimismo, para invertir en la colocación de hitos comunicacionales en la organización que garanticen la efectividad: Murales, Altavoces, Televisores, etc. Para alinear estrategias en las diferentes gestiones interdepartamentales que permitan trabajar la comunicación entre los colaboradores. Elaborar un plan de formación para resaltar la importancia de la comunicación y el correcto uso de los medios de comunicación interno. / In the research "Interpersonal communication and organizational management in the workers of the American Company of Conserves Pisco - Peru 2018", this topic has been chosen since interpersonal communication is of great importance for the interests of the company within the framework of expansion and growth, considering this study as it would serve as a good support to implement improvement actions with future goals, the HR area has diagnosed that it is an aspect in weakness and that needs to be addressed with greater force in order to provide workers greater well-being and tranquility regarding the transparency of interpersonal communication and providing workers with greater proximity between all the positions and commands of the organization. The present study was based on the institutional SWOT developed by the researchers The present research presents the following study problem: How is the variable interpersonal communication and the organizational management variable related to the workers of the American company Pisco - Perú 2018 ?, being its objective, Describing how the variable is related interpersonal communication and the organizational management variable in the workers of the American company of preserves Pisco - Peru 2018 and its hypothesis, The interpersonal communication variable is significantly related to the organizational management variable in the workers of the American company of preserves Pisco - Peru 2018. The proposed methodology is based on a Positivist Paradigm, whose approach is Quantitative and its statistics is non-parametric, its type is applied, its design is correlational and presents a cut of transversal criteria, its method is hypothetical - deductive, the population and sample 73 and 62 workers of the company in e studio We used the SPSS 25, Microsoft excell and the option of Gmail - Form which are online surveys the same ones that were sent to their mobile and Gmail email accounts to present or send the answers of the validated instrument proposed in the investigation. We can reach the statistical conclusion that the hypotheses raised by the researcher were verified "The interpersonal communication variable is significantly related to the organizational management variable in the workers of the American company of preserves Pisco - Peru 2018" We can affirm that the contribution of this study will serve to make management leaders aware of the importance of interpersonal communication in the organization so that staff can have greater reception and understanding of relevant aspects of the company. Also, to invest in the placement of communicational milestones in the organization that guarantee effectiveness: Murals, Speakers, Televisions, etc. To align strategies in the different interdepartmental managements that allow communication between collaborators to work. Develop a training plan to highlight the importance of communication and the proper use of interpersonal media. / Tesis

Medical error and patient safety have become important issues. It is clear that medical error is more influenced by systemic factors rather than human characteristics. Communication patterns, in particular interruptive communication, maybe one of the systemic factors that contribute to the burden of medical error. Objective: An exploratory study to examine interruptive communication patterns of healthcare staff within an intensive care unit during ward rounds. Methods: The study was conducted in a tertiary hospital in Sydney, Australia. Nine participants were observed individually, for a total of 24 hours, using the Communication Observation Method (COM). The amount of time spent in conversation, the number of conversation initiating and number of turn-taking interruptions were recorded. Results: Participants averaged 75% [95% confidence interval 72.8-77.2] of their time in communication events during ward rounds. There were 345 conversation-initiating interruptions (C.I.I.) and 492 turn-taking interruptions (T.T.I.). C.I.I. accounted for 37% [95%CI 33.9-40.1] of total communication event time (5hr: 53min). T.T.I. accounted for 5.3% of total communication event time (56min). Conclusion: This is the first study to specifically examine turn-taking interruptions in a clinical setting. Staff in this intensive care unit spent the majority of their time in communication. Turn taking interruptions within conversations occurred at about the same frequency as conversation initiating interruptions, which have been the subject of earlier studies. These results suggest that the overall burden of interruptions in some settings may be significantly higher than previously suspected.

The present research aims to obtain a more complete view of couple relationships. In particular, it investigated the manner in which attachment styles (and more specifically the combination of attachment styles to one’s partner and one’s primary caregiver, such as the mother) are related to conflict beliefs, conflict resolution styles, relationship satisfaction and communication accuracy. Two studies were conducted to explore these relationships. In Study 1 individuals in couples relationships (N = 83) were asked to participate in an online questionnaire regarding primary caregiver and partner attachment, conflict resolution, and conflict beliefs. Study 2 saw the recruitment of twenty-two couples from public advertisements. Couples were asked to participate in a ten minute videotaped discussion around a major disagreement. The discussion exercise and accompanying self-report questionnaires indicated each couple’s communication accuracy. Trained post-graduate raters also coded the observable conflict styles of the couples on a scale developed for the purpose of this research. These were compared with self-reported conflict resolution styles. Couples were also asked to complete questionnaires individually to identify their parent and partner attachment styles, relationship satisfaction, conflict resolution styles and conflict beliefs. Qualitative questions around attachment and conflict resolution provided a more in-depth perspective of more and less securely attached individuals’ relationships. Results from both studies indicated that there is some difference between ongoing influence from current models of primary caregiver attachment and the influence from current models of partner attachment on relationship variables. Relationship satisfaction and conflict beliefs were influenced by specific attachment to the partner. Conversely, conflict resolution styles, in particular positive problem solving, withdrawal and compliance, were heavily influenced by more general current conceptualizations of primary caregiver attachment. Additional results regarding quantitative and qualitative findings, including gender differences are discussed in the thesis. Finally, limitations regarding both studies are noted, and suggestions for future research are made.

In this thesis I explore the relationship between the mobile phone and its user and argue that this relationship is crucial in merging the contexts of public and private, the physical and virtual, imagined and real, past and present, author and audience. I view this relationship as crucial to understanding the shift in the role of the audience from passive receivers of content to active producers ('Mobile Produsers'). Further, I argue that the diverse contexts of mobile content production and the definition of the content itself have become the central means by which mobile phone practices are emerging. I draw on anthropology, social science and media studies in order to explore the impact of mobile contexts, content, and use on identity. I propose that this approach allows for a new understanding of mobile practices as a form of spectacle, especially what I refer to as the spectacle of the self. Produsership theory informs an understanding of mobile practices, content production and performance, and the Bahktinian concept of carnival becomes a useful term in analysing the mobile as both performance and spectacle. Through an analysis of mobile content within cinematic culture, social interaction, and mixed media environments I consider the ways in which the mobile functions not only as a tool for positioning the individual, but also as performing an integral part in a multi-user process of mobile content production. In this sense, mobile content can be understood as a map, and the mobile as a compass used by the produser to navigate the mobile?s diverse contexts. Furthermore, I demonstrate that mobile content is collectively constructed while being individually absorbed. It is reflective of both the context and its user and open to constant questioning and interpretation, which is then shared with others. Finally, this thesis explores the notion of being t/here as mode of participating with the mobile in time and space, where one's identity is distributed across virtual and physical spaces, simultaneously locating the user as both here and there (t/here).

Friendster.com was launched in California in 2002 with 20 users. Today, it has more than 27 million members and it is especially popular among Southeast Asian women. It differs from other online dating sites in that users must be approved before they can become part of a user’s personal network. This study explores what may have made the site so attractive, as well as how its users represent themselves in their personal profiles. Drawing on social constructionist and feminist theories, this thesis employed qualitative content analysis and survey methodologies to address the following questions: (1) How does Friendster.com portray its role in terms of getting people together? As a dating site or otherwise? (2) How do Southeast Asian women in these two age groups (18-21 and 27- 30) construct themselves on Friendster.com? (3) Do Southeast Asian women join Friendster.com to connect with the one? If not, what are their reasons for joining the site? (4) What are Southeast Asian women’s on- and off-line blind-date standards and practices? The research examines the choice of words and pictures from 60 Friendster users’ profiles by using qualitative content analysis as the methodology. Preliminary findings suggest that the site serves as a new safer form of an online dating service, and that its users aggressively sell themselves as a result. Moreover, the definition of blind-date is socially constructed. / Thesis (M.A.)--Wichita State University, College of Liberal Arts and Sciences, Elliott School of Communication / "May 2006." / Includes bibliographic references (leaves 74-80).