Background: The business support system has become a necessary tool for managing activities in any organization. Usability is a key area in realizing effectiveness and ensuring users to properly interact with the systems. Still, today, many systems fail in key areas such as gaining the acceptance of the end users. To understand how the systems in use are perceived by its end users is suggested to be a needed key capability to be successful. Aim: To assess perceived usability in three generations business support systems. This knowledge is further to be compared and connected to length of employment and how that factor affects perceived usability and preference to a specific system. Methodology: The study assumes a positivistic position based on a deductive approach. A quantitative strategy was assumed in order to support evidence connected to the three case systems, which were further contrasted by a comparative design. Empirical findings were based on self-completion questionnaires responded by fifty-nine employees of the retail division in a Nordic bank. Completions and results: Even if this study could not show evidence that length of employment affected which business support system an individual preferred in the case firm, it still had a significant effect on perceived usability in general. In general it was shown that respondents who had been employed for a longer time assessed the usability factors of the systems higher than the category of short time employees.

Psykologiska kontrakt innefattar upplevelser av förväntningar och skyldigheter i den ömsesidiga relationen mellan arbetsgivare och arbetstagare. Syftet med denna studie var att undersöka till vilken grad arbetstagare upplevde att deras arbetsgivare hade uppfyllt sin del av det psykologiska kontraktet. För att göra detta skickades ett frågeformulär ut via mail och sociala medier till arbetstagare på olika organisationer. Frågeformuläret byggde på påståenden inom det relationella psykologiska kontraktet med områdena lojalitet, förtroende, uppskattning, kommunikation och stöd. Vi undersökte om anställningslängd och kön hade en påverkan på uppfattandet om uppfyllandet av det psykologiska kontraktet. Resultaten visade en signifikant skillnad i anställningslängd och uppfattandet av lojalitet, vilket indikerar att förväntningar om lojalitet kommer bli mer uppfyllt med tiden. Däremot var det en ickesignifikant effekt på anställningslängd och uppfattningen av kontraktets totala uppfyllnad, samt en icke-signifikant effekt på kön och uppfyllandet.

The shortage of faculty in nursing education programs has been well documented by the National League for Nursing. Job satisfaction is important in retaining nurse educators, and one New York nursing program was interested in examining the potential impact of mentoring on satisfaction. The purpose of this quantitative study was to examine job satisfaction, measured by the Job Descriptive Index/Job in General scale (JDI/JIG), between nurse faculty participants in formal mentoring programs compared to participants receiving an informal type of mentoring. In addition, the length of employment was examined as a possible factor in predicting job satisfaction. The theoretical framework for the study included Knowles's theory of adult learning, Maslow's theory on motivation, and Erikson's theory of psychosocial development. Forty-nine nursing faculty completed a survey with 2 components including a faculty questionnaire and the JDI/JIG scale. Logistic regression was used to assess whether formal mentoring programs or length of employment were predictive of job satisfaction. Scores on the 6 component parts of the JDI/JIG determined job satisfaction. Neither length of employment nor formal mentoring programs were predictive of job satisfaction. Recommendations included continued research on job satisfaction with larger samples of nurse faculty. These findings will promote positive social change by informing discussions at the local site on ways to improve job satisfaction amongst nursing faculty, which could reduce the nursing faculty shortage at the local site.