Univ., Diss.--Utrecht, 2007. / Introduction: displacements, public transport and democracy -- Where are the politics? perspectives on democracy and technology -- Theory and method: issues, settings and displacements -- Following the issues: the case of self-service in the Amsterdam trams -- Settings and framing: the case of a flexible public transport system -- Displacements and democratic quality: the case of high-quality public transport in Utrecht -- Displacements: dynamics and democratic quality.

Thesis (M.S./M.C.R.P.)--California Polytechnic State University, 2009. / Mode of access: Internet. Title from PDF title page; viewed on Jan. 11, 2010. Major professor: Dr. Cornelius Nuworsoo. "Presented to the faculty of California Polytechnic State University, San Luis Obispo." "In partial fulfillment of the requirements for the degrees [of] Master of Science in Engineering/Master of City and Regional Planning (Transportation Planning Specialization)." Includes bibliographical references (p. 194-196).

Thesis (M.E.S.)--The Evergreen State College, 2009. / Title from title screen (viewed 2/25/2010). Includes bibliographical references (p. 102-107).

published_or_final_version / Public Administration / Master / Master of Social Sciences

published_or_final_version / Transport Policy and Planning / Master / Master of Arts in Transport Policy and Planning

published_or_final_version / abstract / toc / Transport Policy and Planning / Master / Master of Arts in Transport Policy and Planning

published_or_final_version / abstract / toc / Transport Policy and Planning / Master / Master of Arts in Transport Policy and Planning

No description available.

This thesis presents the results from a survey of transit agencies on web-based feedback tools and their role in enabling communication between agencies and riders. Motivation for the survey stems from the growing importance of web-based feedback tools in improving transit services. Web-based feedback can improve transit agencies' knowledge of issues relating to their systems while enhancing the transit riding experience. As the availability of Internet and smartphones increases among transit users, the tools available to gather feedback have grown in response. Web- and smartphone-based tools are instrumental in collecting a wide range of feedback, including commendations and complaints, maintenance issues, transit services, safety and security, long-term planning and other transit operations related issues. At the same time, transit agencies must determine how to best respond and manage the growing presence of information on the web relating to their agencies performance. Through a web-based survey administered to 130 transit agencies in the United States and Canada, information was gathered on the current and planned use of web-based tools by transit agencies. The overall survey results show that most transit agencies focus on sorting and responding to unsolicited feedback being collected primarily through social media, email, and online forms. Additionally, transit agencies see the benefits of web-based customer feedback, noting that the key to managing their systems into the future will involve developing agency-wide digital feedback plans that allow automation and integration across all feedback channels. Finally, transit agencies also noted that the primary downside to web-based feedback involved a lack of staff resources to support their systems. This thesis provides further analysis focusing on three questions regarding the survey results: - How can agency size, based on unlinked trips, influence the survey responses collected from agencies regarding their use of web-based feedback tools? - What variables from the survey can influence a transit agencies ability to provide web-based feedback tools to their riders? - What factors might contribute to differences in transit agencies rider access estimates to Internet and smartphones? While the results show that larger agencies are able to offer more web-based feedback tools to their riders, there were problems with transit agencies incorrectly estimating their riders’ access to Internet and smartphones. This could cause issues regarding agencies ability to understand which web-based tools they should implement to engage their riders. This thesis details one portion of an overall project, which will provide framework for agencies to assess their needs and resources to determine how to create their own effective customer feedback systems in relation to what web-based feedback tools will most benefit themselves and their riders.

Much general research has been done on the early history of Knox County, Indiana, but little has been done on the history of road development in the county. The main purpose of this study is to contribute to original research about Knox County road development from 1840 to 1860.In the early years of Indiana's history, lines of travel were rivers, animal pathways, and Indian trails. Most of the early routes were in the southern part of the state which was one of the first areas inhabited by white settlers. The region around Vincennes was an important trade center and a central meeting place for a variety of Indian Groups with many pathways crossing there.As the population grew in southern Indiana, Knox County which encompassed a very large area, was divided into townships. Local governments, first the Court of Quarter Sessions, then the County Commissioners and Township Trustees had power over roadbuilding. Townships were divided into road districts and road supervisors were appointed/elected to maintain the roads within each district. Individuals requested private roads, cartways, township roads, county roads and changes and vacations of each.In Knox County, Indiana, most early routes were established to connect citizens with Vincennes, the county seat. However as settlers moved into the countryside, roads were needed to reach river crossings, mills, churches, railroads, and other sites.There were objections to proposed road, change and vacation petitions for a variety of reasons. Usually the objectors thought they would suffer property damage, or they wanted to cultivate parts of their land that were cut off by the roadways. Another concern was whether a road was of public use. This was an important issue because male citizens between the ages of 20 and 50 were required by state law to work the roads every year. They were assigned to a road district, and it was there that any additional road taxes could be worked off with labor on the roads.Knox County citizens followed the same state guidelines as all Hoosiers in regard to roadbuilding. There were no examples of roadbuilding that would make Knox County appear to be different than any other county, except perhaps in the local residents' zeal to maintain Vincennes as an important crossroads between Louisville and St. Louis and Chicago and points south. / Department of History