published_or_final_version / Education / Master / Master of Education

published_or_final_version / abstract / toc / Education / Master / Master of Education

by Chan Cheong Hee (Kenneth). / Thesis (M.B.A.)--Chinese University of Hong Kong, 1993. / ABSTRACT --- p.ii / table of contents --- p.iii / appendix --- p.iv / preface --- p.v / Part I (1989-1991) / Chapter a. --- background --- p.1 / Chapter b. --- organization settings --- p.5 / Chapter c. --- issues that drive the changes --- p.14 / Chapter d. --- diagnosis --- p.17 / Chapter e. --- interventions --- p.22 / Chapter f. --- commentaries --- p.25 / part ii (1992 - future) / Chapter a. --- introduction --- p.28 / Chapter b. --- diagnosis --- p.29 / Chapter c. --- interventions recommended --- p.44 / Chapter d. --- conclusion --- p.57 / appendix / Chapter I. --- PRC/HK SALES ORGANIZATION / Chapter II. --- PRC REP. OFFICE ORGANIZATION / Chapter III. --- CURRENT SITUATION - JOB RESPONSIBILITIES OF HK BASED SALES REP. AND LOCAL NATIONAL / Chapter IV. --- PERCEPTION OF CURRENT ORGANIZATION / Chapter V. --- ULTIMATE ARRANGEMENT / Chapter VI. --- COMMERCIAL ORGANIZATION INTERIM REPORT - 11 CRITICAL ISSUES / Chapter VII. --- ORGANIZATION CHANGE - DISCUSSION WITH STAFF / Chapter VIII. --- QUESTIONNAIRE FORM / Chapter IX. --- QUESTIONNAIRE RESULT / Chapter X. --- organization chart - 1996 projection

A society without any conflicts or disputes is not equal to a harmonious society, but should establish a rational and effective diversified system of conflict resolution. This research tries to study group interest conflicts, their causes, mediation processes and the ways of their resolution in urban communities (Shanghai as an example) in China. Two main research objects are: First, to analyze the characteristics and differences of conflict resolution styles in various modes of state-society relationship in different societies; and to analyze the characteristics and differences of group conflicts that are related with governmental interests in the present transforming China. Second, to investigate the way civil mediation organizations use to reconcile and resolve group interest conflicts, especially those between residents and the government; and to study the interaction among these three parties, the different strategies of each party and the limitations of their action. Based on relevant theories and Blake and Mouton's (1964) Managerial Grid of self-report five-style conflict resolution, this study tries to explain the changing relationship between the state and social organizations through conflict mediation and resolution by "Lin Yue Mediation Workroom". It argues that the state-society relationship in contemporary China is neither state-centered nor society-centered, but a state-led social pluralism. Drawing on research, observation, detailed case of group conflict, a lot of open-ended in-depth interviews, and official documentaries in the Shanghai community, it reveals that group conflict and its resolution are influenced by the government in the contemporary Chinese city. State power infiltrated the process of conflict mediation and resolution. In the transforming China, as the state now is facing heavy social conflicts and has limited ability to resolve all of them, it gives power to social organizations and let them working independently on managing conflicts, but still with quite strong control and restrictions on those organizations, no matter in financial or policy aspect. Meanwhile, social organizations are also seeking ways to maximize their own interest and to create more developing chances during the interaction with the state. The new mode of civil mediation workroom (run as GONGO), acting as a bridge and conflict buffer zone between the government and society, though still quite dependent on the government, has led the state to make adjustment of its relationship with the society by conflict resolution. / In nowadays' rapidly developing China, the transformative interaction between the state and plural social organizations could improve the way and outcome of conflict resolution, making harmonious community possible! IV / In the contemporary transforming era of China, how conflict resolution affects the way a state is governed? / 胡潔人. / Adviser: Chan Kim Man. / Source: Dissertation Abstracts International, Volume: 72-10, Section: A, page: . / Thesis (Ph.D.)--Chinese University of Hong Kong, 2009. / Includes bibliographical references (p.189-210). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. [Ann Arbor, MI] : ProQuest Information and Learning, [201-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts in Chinese and English. / Hu Jieren.

published_or_final_version / Environmental Management / Master / Master of Science in Environmental Management

Ip, Chung Yan. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 146-153). / Abstracts in English and Chinese. / ABSTRACT --- p.i / ACKNOWLEDGEMENTS --- p.iii / CONTENTS --- p.v / Chapter CHAPTER 1 --- Introduction --- p.1 / Chapter 1.1 --- Empirical Puzzle and Theoretical Questions / Chapter 1.2 --- Casing a Case: The Life Insurance Industry as a Critical Case to Study the Labor Process in Interactive Service Work Organizations / Chapter 1.3 --- Literature Review and Theoretical Framework / Chapter 1.3.1 --- Marxist Labor Process Theories / Chapter 1.3.2 --- Labor Control in Interactive Service Work / Chapter 1.3.3 --- Emotional Labor in Interactive Service Work Context / Chapter 1.3.4 --- The Deterministic Description on the Negative Consequences of Emotional Labor / Chapter 1.3.5 --- The Missing Subject in Labor Process Theory / Chapter 1.3.6 --- "Gender, Work, and Identity" / Chapter 1.4 --- The Research / Chapter 1.5 --- Overview of the Thesis / Chapter CHAPTER 2 --- An Overview of Life Insurance Industry in Hong Kong --- p.27 / Chapter 2.1 --- Life Insurance Market in Hong Kong / Chapter 2.2 --- Organizational Structure: Agency Management System / Chapter 2.3 --- The Commission System / Chapter 2.4 --- Nature of Services and Public Perception of the Industry / Chapter 2.5 --- My Cases: Mutual Trust and Synergy / Chapter CHAPTER 3 --- Ideological Control in Life Insurance Industry --- p.38 / Chapter 3.1 --- Comprehensive and Ail-Round Training: Teaching Practical Sales Techniques and Cultivating a Mind of Success / Chapter 3.2 --- Money and Motivation: Transforming Labor Power into Labor / Chapter 3.3 --- Dedicatory Ethics: Serving Your Clients and Contributing the Society / Chapter 3.4 --- Missionary Sales Personnel: Maximizing Exploitation and Minimizing Resistance / Chapter 3.5 --- Entrepreneurial Spirit and Partnership Metaphor: Securing Profits and Obscuring Control / Chapter 3.6 --- Altruistic Work Culture: Releasing Work Stress and Retaining Agents / Chapter 3.7 --- """Love, Care, and Concern"": Eliciting Cooperation and Generating Consent" / Chapter CHAPTER 4 --- Managing the Selves in Selling Life Insurance --- p.76 / Chapter 4.1 --- Impression Management or Surface Acting: Doing Trust- and Relationship-Building Activities / Chapter 4.2 --- Deep Acting: Selling Life Insurance plus Selling One's Soul / Chapter 4.3 --- "Managed Feelings: Commercialization of Selves, Human Relations, and Interpersonal Trust" / Chapter 4.4 --- "Alienation, Burnout, and Emotional Exhaustion: Understanding the Negative Consequences of Emotional Labor" / Chapter 4.5 --- Emotions in Relational Service Exchanges: Refining the Concept of Emotional Labor / Chapter CHAPTER 5 --- Searching for the Subjectivities of Life Insurance Agents --- p.106 / Chapter 5.1 --- Bringing the Subject Back In: Workers as Victims versus Workers as Actors / Chapter 5.2 --- Shifting Alliances: The Three-Way Dynamics of Control / Chapter 5.3 --- Maintaining a Sense of Self: Gendered Strategies of Resistance / Chapter 5.4 --- Job Satisfaction: Gendering Consent and Autonomy / Chapter CHAPTER 6 --- Theorizing the Labor Process in Service Work Organizations --- p.134 / Chapter 6.1 --- Motivations in Work Organizations / Chapter 6.2 --- Three-Way Dynamics of Control / Chapter 6.3 --- A New Form of Emotional Labor / Chapter 6.4 --- Subjects in the Workplace / Chapter 6.5 --- Limitations of the Present Study / Appendix 1 List of Authorized Life Insurers in Hong Kong --- p.141 / Appendix 2 Career Path in Life Insurance Industry --- p.143 / Appendix 3 Personal Information of Informants --- p.144 / Bibliography --- p.146

Leung Hoi-gok. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 188-205). / Abstracts in English and Chinese. / Abstract --- p.i / 槪論 --- p.iv / Acknowledgements --- p.vi / List of Tables --- p.vii / List of Figures --- p.viii / List of Plates --- p.ix / List of Appendices --- p.x / Chapter CHAPTER 1 --- INTRODUCTION / Chapter 1.1 --- Introduction --- p.1 / Chapter 1.2 --- The Problems --- p.6 / Chapter 1.3 --- Conceptual Framework --- p.10 / Chapter 1.4 --- Significance of the Study --- p.15 / Chapter 1.5 --- Scope of Study --- p.17 / Chapter 1.6 --- Organization of the Thesis --- p.19 / Chapter CHAPTER 2 --- STUDY AREA / Chapter 2.1 --- Physical Setting of Hong Kong --- p.22 / Chapter 2.2 --- "Towngas Pipeline Project, the Land Section" --- p.25 / Chapter 2.3 --- Study Plots --- p.30 / Chapter 2.4 --- Observation on the Site --- p.39 / Chapter 2.5 --- Post-planting Care --- p.40 / Chapter CHAPTER 3 --- SOIL PROPERTIES AND IMPACTS BY PIPELINE CONSTRUCTION / Chapter 3.1 --- Introduction --- p.42 / Chapter 3.2 --- Methodology --- p.47 / Chapter 3.2.1 --- Sampling --- p.47 / Chapter 3.2.2 --- Bulk density --- p.48 / Chapter 3.2.3 --- Soil texture --- p.43 / Chapter 3.2.4 --- Soil reaction --- p.49 / Chapter 3.2.5 --- Organic carbon --- p.49 / Chapter 3.2.6 --- Total Kjedahl nitrogen (TKN) --- p.50 / Chapter 3.2.7 --- Available phosphate --- p.50 / Chapter 3.2.8 --- "Exchangeable K, Ca and Mg" --- p.50 / Chapter 3.3 --- Statistical Analysis --- p.51 / Chapter 3.4 --- Results --- p.51 / Chapter 3.4.1 --- Soil texture --- p.51 / Chapter 3.4.2 --- Bulk density --- p.53 / Chapter 3.4.3 --- Soil pH --- p.53 / Chapter 3.4.4 --- Soil organic matter --- p.55 / Chapter 3.4.5 --- Total Kjeldahl nitrogen --- p.55 / Chapter 3.4.6 --- Available phosphorus --- p.59 / Chapter 3.4.7 --- "Exchangeable potassium, calcium and magnesium ions" --- p.59 / Chapter 3.5 --- Discussion --- p.64 / Chapter 3.5.1 --- Nutrient content of shoulder and proper soils --- p.64 / Chapter 3.5.2 --- Causes for the change of soil properties --- p.72 / Chapter 3.5.2.1 --- Construction of the pipeline --- p.72 / Chapter 3.5.2.2 --- Influence of localized factors --- p.74 / Chapter 3.5.3 --- Recommendations on soil management --- p.75 / Chapter 3.6 --- Conclusion --- p.77 / Chapter CHAPTER 4 --- SPECIES SELECTION IN RESTORATION PLANTING / Chapter 4.1 --- Introduction --- p.79 / Chapter 4.2 --- Methodology --- p.83 / Chapter 4.2.1 --- Vegetation sampling --- p.83 / Chapter 4.3 --- Results --- p.85 / Chapter 4.3.1 --- Species composition of the undisturbed habitats --- p.85 / Chapter 4.3.2 --- Species composition of the restored vegetation --- p.88 / Chapter 4.4 --- Discussion --- p.95 / Chapter 4.4.1 --- Inadequate baseline and impact prediction in project EIA --- p.95 / Chapter 4.4.2 --- Restoration strategy --- p.98 / Chapter 4.4.3 --- Species selection in restoration planting --- p.101 / Chapter 4.4.4 --- Compatibility of species in restoration planting --- p.105 / Chapter 4.5 --- Conclusion --- p.110 / Chapter CHAPTER 5 --- GROWTH PERFORMANCE OF VEGETATION AND NATURAL INVASION IN THE SITES / Chapter 5.1 --- Introduction --- p.112 / Chapter 5.2 --- Methodology --- p.117 / Chapter 5.3 --- Results --- p.119 / Chapter 5.3.1 --- Growth performance of shrubs and trees --- p.119 / Chapter 5.3.2 --- Ground cover --- p.131 / Chapter 5.3.3 --- Species invading the pipeline corridor --- p.132 / Chapter 5.4 --- Discussion --- p.133 / Chapter 5.4.1 --- Growth performance of the restored saplings --- p.133 / Chapter 5.4.2 --- Site constraints --- p.135 / Chapter 5.4.3 --- Natural invasion on the pipeline corridor --- p.140 / Chapter 5.5 --- Conclusion --- p.141 / Chapter CHAPTER 6 --- RESTORATION TECHNIQUES AND MANAGEMENT / Chapter 6.1 --- Introduction --- p.144 / Chapter 6.2 --- Overview of the Project EIA --- p.146 / Chapter 6.2.1 --- Guidelines for site preparation --- p.146 / Chapter 6.2.2 --- Planting techniques of the restored vegetation --- p.148 / Chapter 6.2.3 --- Maintenance and aftercare --- p.149 / Chapter 6.3 --- Evaluation on Restoration Techniques and Aftercare --- p.149 / Chapter 6.3.1 --- Site preparation --- p.149 / Chapter 6.3.2 --- Restoration techniques of the vegetation --- p.151 / Chapter 6.4 --- Conclusion --- p.153 / Chapter CHAPTER 7 --- IMPROVEMENT ON ECOLOGICAL IMPACT ASSESSMENT / Chapter 7.1 --- Introduction --- p.154 / Chapter 7.2 --- Integrative Discussion --- p.156 / Chapter 7.2.1 --- Scoping and focusing procedures --- p.156 / Chapter 7.2.2 --- Impact assessment --- p.160 / Chapter 7.2.3 --- Impact mitigation --- p.161 / Chapter 7.2.4 --- Monitoring and auditing --- p.165 / Chapter 7.2.5 --- Guidelines of restoration in the technical memorandum of EIAO --- p.167 / Chapter 7.3 --- Conclusion --- p.169 / Chapter CHAPTER 8 --- CONCLUSION / Chapter 8.1 --- Summary of Findings --- p.171 / Chapter 8.2 --- Implications of the Study --- p.179 / Chapter 8.2.1 --- Criteria for the selection of species in restoration --- p.179 / Chapter 8.2.2 --- Silvicultural knowledge of native species --- p.180 / Chapter 8.2.3 --- Soil impact assessment for project involving soil alternation --- p.182 / Chapter 8.2.4 --- Improvement on environmental monitoring and auditing --- p.182 / Chapter 8.3 --- Limitation of the Study --- p.183 / Chapter 8.4 --- Suggestion for Further Studies --- p.185 / REFERENCES --- p.188 / APPENDICES --- p.206

by Chui Kar Yee, Ma Ying Ying Naomi. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 38-40). / ABSTRACT --- p.i / Chapter CHAPTER I --- INTRODUCTION / Objective --- p.1 / State of the Environment --- p.2 / Environmental Awareness --- p.4 / Group Groups in Hong Kong --- p.5 / Government Action --- p.8 / Chapter CHAPTER II --- CORPORATE ENVIRONMENTAL MANAGEMENT --- p.11 / Sustainable Development --- p.13 / ISO14001 --- p.14 / Chapter CHAPTER III --- CASE STUDY OF GREEN BUSINESSES IN HONG KONG / Environmental Performance --- p.20 / Motivations and Benefits for Adopting Environmental Strategies --- p.25 / Environmental Hurdles --- p.26 / Consumer and Environmental Performance --- p.27 / Key Success Factor in Corporate Environmental Management --- p.30 / Chapter CHAPTER III --- CONCLUSION --- p.32 / APPENDIX / Table 1: List of ISO 14001 Certified Companies in Hong Kong --- p.34 / BILIOGRAPHY --- p.38

Wong Man Kit. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2002. / Includes bibliographical references (leaves 118-121). / Abstracts in English and Chinese. / Abstract --- p.i / Acknowledgement --- p.iv / Table of Contents --- p.v / List of Tables --- p.viii / List of Figures --- p.x / List of Appendices --- p.x / Chapter Chapter 1 --- Introduction --- p.1 / Chapter Chapter 2 --- Literature Review --- p.6 / Chapter 2.1 --- Performance of Value Strategy in Stock Markets over The World --- p.7 / Chapter 2.2 --- Possible Explanations for Superior Return of Value Stocks --- p.11 / Chapter 2.2.1 --- Sampling Biases --- p.11 / Chapter 2.2.2 --- Risk Factors --- p.13 / Chapter 2.2.3 --- Expectation Error Hypothesis --- p.15 / Chapter 2.3 --- Studies for Value Strategy in Hong Kong --- p.20 / Chapter Chapter 3 --- Data and Methodology --- p.23 / Chapter 3.1 --- Methodology of Expectation Error Hypothesis --- p.23 / Chapter 3.1.1 --- Earnings Announcement Returns --- p.23 / Chapter 3.1.2 --- Past and Future Earnings Growth Rates of Stocks --- p.26 / Chapter 3.2 --- Data Source --- p.29 / Chapter 3.3 --- Portfolio Formation --- p.30 / Chapter 3.4 --- Variable Calculation Method --- p.31 / Chapter 3.4.1 --- Annual Buy and Hold Returns --- p.31 / Chapter 3.4.2 --- Earnings Announcement Returns --- p.32 / Chapter 3.4.3 --- Earnings Growth Rate of Portfolios --- p.33 / Chapter Chapter 4 --- Interpretation of Results --- p.34 / Chapter 4.1 --- Annual Buy and Hold Returns of Portfolios --- p.36 / Chapter 4.1.1 --- Annual Returns of Portfolios Sorted by B/M Ratio --- p.36 / Chapter 4.1.2 --- Annual Returns of Portfolios Sorted by E/P Ratio --- p.37 / Chapter 4.1.3 --- Analysis of Performance on Return Differences between Two Ratios --- p.38 / Chapter 4.2 --- Earnings Announcement Returns for Value and Glamour Portfolios --- p.41 / Chapter 4.2.1 --- 3-day Event Returns --- p.41 / Chapter 4.2.2 --- "B/M Ratio: 5,7,9 & 11 Days Event Returns" --- p.43 / Chapter 4.2.3 --- "E/P Ratio: 5,7,9 & 11 Days Event Returns" --- p.46 / Chapter 4.3 --- Past and Future Earnings Growths of Portfolios --- p.49 / Chapter 4.3.1 --- "Fundamental Variables, Prior and Post Returns of Portfolios" --- p.50 / Chapter 4.3.2 --- Earnings Performance of Portfolios --- p.51 / Chapter 4.3.3 --- Factors Affect Investor Expectation --- p.56 / Chapter Chapter 5 --- Conclusion --- p.59 / Tables --- p.64 / Figures --- p.76 / Appendices --- p.82 / References --- p.118

王博. / "2013年8月". / "2013 nian 8 yue". / Thesis (Ph.D.)--Chinese University of Hong Kong, 2013. / Includes bibliographical references (leaves 134-153). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstract in Chinese and English. / Wang Bo.