This thesis on "Design of an information system" suggests solutions for company knowledge management support with advance documents registration for better inform employees and customers. It analyzes existing information system and whole knowledge management as a part of it. Thesis defines business processes connected with knowledge and information, so whole this part of the system for their support too.

The master´s thesis deals with the issue of project management. The thesis specifically focuses on the project of implementation of informantion system and analysis hardware software equipment in selected company. The main objective of the company is to get a tool for control processes of company and not disturb the operation of company.

This master's thesis describes principles of full text search engines, design and implementation of web application for referencing and full text searching in PDF documents. It also contains an overview and comparison with currently available reference management software. There are discussed bibliographic information export possibilities in various citation styles and formats. Final application is written in PHP scripting language and uses MySQL database.

This thesis deals with usage of data mining on data of a library. It specializes in data of users and their behavior registered by library management system Clavius. For this purpose the data of University Library of Silesian University in Opava were used. Firstly the data mining therm is explained and it's use in libraries is thoroughly described. Secondly the ways of usage of the Clavius data are discussed then the text follows data mining usage for management of the library in particular. Finally the results of data mining concerning user's behavior is described in the rear of this thesis. Powered by TCPDF (www.tcpdf.org)

<p>У овом раду приказанa je анализа резултата истраживања,<br />постојећих техничких решења и искустава из IT индустрије у<br />појединачним и комбинованим областима: дистрибуирани<br />развој софтвера и управљање софтверским пројектима у<br />дистрибуираном окружењу, метричка заснованост управљања<br />софтверским пројектима, адатибилност у управљању агилним<br />софтверским пројектима, адаптибилни дистрибуираних<br />информациони системи.<br />Предложен је функционално-технолошки теоријски модел<br />софтверске подршке адаптибилног дистрибуираног<br />информационог система за подршку управљању реализацијом<br />софтверских пројеката. Предложени су приступи у процесу<br />развоја система у оквиру креирања модела софтверских<br />функција и концептуалног модела података. Предложени су<br />метрички модели за евалуацију артефакта у развоју софтвера у<br />области развоја информационих система, као и метрички<br />модели за процену трајања пројекта и мониторинг успеха<br />процеса у дистрибуираном развоју софтвера.<br />Описана је имплементација почетног прототипа система<br />(реализованог као web апликација www.it-project.rs), у оквиру<br />ког су реализоване основне функције система. Извршена су<br />емпиријска истраживања могућности коришћења прототипа<br />система у настави и професионалном усавршавању студената и<br />анализа резултата пробног коришћења прототипа од стране ИТ<br />кадрова уз пратеће анкетирање. Извршена је бенчмаркинг<br />анализа најчешће коришћених расположивих алата издвојених<br />анкетирањем. Извршена је анализа резултата емпиријских<br />истраживања у односу на ефикасност примене прототипа.<br />Извршена је анализа резултата примене метричких модела за<br />евалуацију артефакта развоја софтвера, мониторинг успеха<br />процеса и процену трајања пројекта у делу процеса<br />имплементације софтвера. Реализовано је унапређење<br />прототипа у односу на претходно дефинисане захтеве<br />функционално-технолошког теоријског модела система.</p> / <p>U ovom radu prikazana je analiza rezultata istraživanja,<br />postojećih tehničkih rešenja i iskustava iz IT industrije u<br />pojedinačnim i kombinovanim oblastima: distribuirani<br />razvoj softvera i upravljanje softverskim projektima u<br />distribuiranom okruženju, metrička zasnovanost upravljanja<br />softverskim projektima, adatibilnost u upravljanju agilnim<br />softverskim projektima, adaptibilni distribuiranih<br />informacioni sistemi.<br />Predložen je funkcionalno-tehnološki teorijski model<br />softverske podrške adaptibilnog distribuiranog<br />informacionog sistema za podršku upravljanju realizacijom<br />softverskih projekata. Predloženi su pristupi u procesu<br />razvoja sistema u okviru kreiranja modela softverskih<br />funkcija i konceptualnog modela podataka. Predloženi su<br />metrički modeli za evaluaciju artefakta u razvoju softvera u<br />oblasti razvoja informacionih sistema, kao i metrički<br />modeli za procenu trajanja projekta i monitoring uspeha<br />procesa u distribuiranom razvoju softvera.<br />Opisana je implementacija početnog prototipa sistema<br />(realizovanog kao web aplikacija www.it-project.rs), u okviru<br />kog su realizovane osnovne funkcije sistema. Izvršena su<br />empirijska istraživanja mogućnosti korišćenja prototipa<br />sistema u nastavi i profesionalnom usavršavanju studenata i<br />analiza rezultata probnog korišćenja prototipa od strane IT<br />kadrova uz prateće anketiranje. Izvršena je benčmarking<br />analiza najčešće korišćenih raspoloživih alata izdvojenih<br />anketiranjem. Izvršena je analiza rezultata empirijskih<br />istraživanja u odnosu na efikasnost primene prototipa.<br />Izvršena je analiza rezultata primene metričkih modela za<br />evaluaciju artefakta razvoja softvera, monitoring uspeha<br />procesa i procenu trajanja projekta u delu procesa<br />implementacije softvera. Realizovano je unapređenje<br />prototipa u odnosu na prethodno definisane zahteve<br />funkcionalno-tehnološkog teorijskog modela sistema.</p> / <p>Тhis work presents analysis of research results, existing<br />technical solutions and experiences from IT industry in<br />separate and combined fields of: distributed software<br />development, software project management in distributed<br />environment, metric-based software project management,<br />adaptability in management of agile software projects, as<br />well in the field of adaptable distributed information<br />systems.<br />Functional-technological theoretical model of software<br />support to adaptable distributed information system for<br />software projects realization has been proposed. Approaches<br />to creating software functions model and conceptual data<br />model within the process of the system development were<br />proposed. Metric models for evaluation of artefacts created<br />in software development within information system<br />development, as well as metric models for project duration<br />estimation and monitoring of process success in distributed<br />software development were proposed.<br />Implementation of initial prototype of the system<br />(developed as web application www.it-project.rs), that<br />includes basic functions, was described. Empirical research<br />on possibilities for using prototype in educational<br />environment and professional improvement of students, as<br />well as analysis of results from using the prototype by IT<br />professionals, with additional questionnaire, has been<br />conducted. Benchmarking analysis of most frequently used<br />available tools, extracted from questionnaire results, has<br />been performed. Analysis of empirical research results has<br />been performed in the context of prototype using efficiency.<br />Analysis of results in metric models application in evaluation<br />of software development artefacts, process success<br />monitoring and project duration estimation, in software<br />implementation process part, has been conducted.<br />Improvement of prototype has been implemented according<br />to requirements defined in previously proposed functionaltechnological<br />theoretical model of the system.</p>

Made available in DSpace on 2016-04-27T14:31:58Z (GMT). No. of bitstreams: 1 LUIS CARLOS.pdf: 1398463 bytes, checksum: c9631450d9bcd88cdf096e06a1c397ed (MD5) Previous issue date: 2007-05-23 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The aim of this thesis is to observe the possibilities and advantages of the use of management software in the curriculum of an undergraduate Administration course. Having this objective in mind, an experiment was developed in the form of research-action at the UEG State University of Goiás at the Unit in Santa Helena in Goiás in the Agro-business management course. This work used integrated management software, called ERP Enterprise Resources Planning- to simulate real operational activities of a company and analyzed the way software of integrated management could contribute to training managers, facilitating disciplinary integration and the theory-practice relationship. This research arose from the need to review the concept and the curricular structure of this course regarding the presented critics by the responsible authors and stated by the researcher, with the purpose of meeting the needs of today s market. The present model of training managers in this course, seen by undergraduate students, company organizations and institutions such as the CFA - Federal Counsel of Management has shown signs of exhaustion and weaknesses that must be overcome, mainly due to the conceptions of practiced curriculums which are traditionally focused on isolated subjects, excessively theoretical content and without any relation to practice, where the culture of memorization is still present. In an attempt to overcome these difficulties, the present work analyzed the results of an experiment that developed a methodology emphasizing a problem solution, looking at the highly used resources of technology in companies which apply developed concepts to various subjects in an integrated way and which mean something for students. The work showed that the methodology was suitable for the established purpose in this study and the students manifestations indicate the broadening of knowledge, development of abilities and wide acceptance of the methodology used. The research suggests changes in the curriculum and in the educational projects of administration courses, as well as continuous education for lecturers of these courses. The aim is to develop students competence before too much inefficient information is accumulated / O objetivo central da tese consistiu em verificar as possibilidades e as vantagens da utilização de softwares de gestão no currículo de curso de graduação de Administração. Para tanto, foi desenvolvido um experimento, na forma de pesquisa-ação, na UEG Universidade Estadual de Goiás, na Unidade de Santa Helena de Goiás, no Curso de Administração em Agronegócios. Essa pesquisa utilizou um software de gestão integrada, denominado ERP Enterprise Resources Planning, na simulação das atividades operacionais reais de uma empresa, e analisou as contribuições que um software de gestão empresarial pode trazer, na formação de administradores, possibilitando a integração disciplinar e a relação teoria-prática A justificativa para a pesquisa encontra-se na necessidade de rever a concepção e a estrutura curricular desse curso frente às críticas apresentadas pelos autores e constatadas pelo pesquisador, no sentido de torná-lo mais coerente com as necessidades do mercado atual. O modelo de formação dos administradores, hoje utilizado, visto pelos próprios egressos dos cursos de Administração, pelas organizações empresariais e por instituições como o CFA - Conselho Federal de Administração, tem mostrado sinais de esgotamento e fragilidades que precisam ser superadas, em grande parte conseqüentes da concepção dos currículos praticados, centrados tradicionalmente em disciplinas isoladas, de conteúdo excessivamente teórico e sem relação com a prática, nas quais prevalece a cultura da memorização. Buscando superar essas dificuldades, a pesquisa analisou os resultados de um experimento desenvolvido uma metodologia com ênfase na resolução de problemas, valendo-se dos recursos da tecnologia bastante utilizados nas empresas e que permitem a aplicação de conceitos desenvolvidos nas diferentes disciplinas, de forma integrada e com significado para os alunos. O estudo revelou que a metodologia utilizada foi adequada para os propósitos estabelecidos na pesquisa e as manifestações dos alunos indicam sua plena aceitação, ampliação de conhecimentos e desenvolvimento de habilidades. A pesquisa sugere mudanças no currículo e nos Projetos Pedagógicos dos cursos de Administração, e formação continuada de seus docentes, visando a atualização pedagógica, atentando para o desenvolvimento de competências dos alunos antes que com o acúmulo de informações desarticuladas

Due to the necessity of knowing the stocks in an increasingly accurate way in order to plan sales and production with the dynamics required by the market, more and more companies have been searching for stock control tools such as computerized systems, aiming at highly accurate and reliable results. The uncertainty about the positive results in this kind of investment, especially for the small metallurgical industries, is an unknown, since the financial and staff resources are sparse. Thus, the present paper aims at analyzing what issues are connected with the failure in the investments in computerized stock control tools, and also which are the most commonly used tools by this type of organization in Brazil. For that, we have researched works on the success analysis in investments and stock control theories, besides analyzing which tools are being adopted. It was also developed a case study in a metallurgical industry within the state of Rio Grande do Sul with the purpose of quantify this type of investment and the reasons why the stocks management involving computerization in small metallurgical industries have no been obtaining positive results. Starting from the negatives, we developed the scope for the accomplishment of a replanning, and subsequently, we made a new analysis of the situation with satisfactory results being already observed, as shown. / Com a necessidade de conhecer os estoques de forma cada vez mais precisa, a fim de planejar as vendas e a produção com o dinamismo que o mercado exige, mais empresas têm buscado ferramentas de controle de estoque, como sistemas informatizados, almejando resultados com alta precisão e confiabilidade. A incerteza de resultados positivos, nesse tipo de investimento, especialmente para metalúrgicas de pequeno porte, é uma incógnita, já que os recursos de pessoal e financeiro são limitados. Dessa forma, esse trabalho visa a analisar quais os problemas vinculados com insucessos nos investimentos em sistemas informatizados de controle de estoque, bem como quais são as ferramentas mais utilizados atualmente, no Brasil, por esse tipo de organização. Para tal, foram pesquisados trabalhos sobre análise de sucesso nos investimentos e teorias de controle de estoque, além de terem sido analisadas quais ferramentas estão sendo adotadas. Também foi feito um estudo de caso em uma metalúrgica no interior do estado do Rio Grande do Sul, com o propósito de quantificar um investimento desse tipo e os motivos pelos quais o gerenciamento de estoques envolvendo informatização, em indústrias metalúrgicas de pequeno porte, não tem obtido resultados positivos. Através dos pontos negativos, desenvolveu-se o escopo para realizar um replanejamento e, posteriormente, analisou-se mais uma vez a situação. Hoje, já são percebidos resultados satisfatórios, conforme será demonstrado.

Submitted by Marcia Bacha (marcia.bacha@fgv.br) on 2012-06-18T14:05:36Z No. of bitstreams: 1 Dissertação - David Gradvohl.pdf: 1370764 bytes, checksum: da228b588d8be17706ba585040912200 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2012-06-18T14:06:03Z (GMT) No. of bitstreams: 1 Dissertação - David Gradvohl.pdf: 1370764 bytes, checksum: da228b588d8be17706ba585040912200 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2012-06-18T14:06:14Z (GMT) No. of bitstreams: 1 Dissertação - David Gradvohl.pdf: 1370764 bytes, checksum: da228b588d8be17706ba585040912200 (MD5) / Made available in DSpace on 2012-06-18T14:06:29Z (GMT). No. of bitstreams: 1 Dissertação - David Gradvohl.pdf: 1370764 bytes, checksum: da228b588d8be17706ba585040912200 (MD5) Previous issue date: 2011 / O objetivo desse estudo explano-exploratório é determinar os antecedentes à resistência a sistemas empresariais. Com esse intuito, por meio de levantamento bibliográfico: (a) conceituou-se o comportamento de resistência, (b) identificaram-se os fatores que influenciam o comportamento de resistência, (c) definiu-se o objeto do comportamento de resistência, (d) elaborou-se um meta-modelo contendo os fatores que influenciam o comportamento de resistência e (e) desenvolveu-se o questionário estruturado como instrumento de coleta de dados. Durante o período de aplicação do instrumento de coleta de dados foram obtidos 169 questionários válidos, preenchidos por gestores de tecnologia da informação. A partir dos dados obtidos, a pesquisa valeu-se das técnicas de análise fatorial exploratória, análise fatorial confirmatória e modelagem de equações estruturais para confirmar o modelo proposto por teorias do campo de gerenciamento de sistemas de informação. No entanto, verificou-se que o meta-modelo de resistência a sistemas empresariais, apresentando: (a) as características idiossincráticas das pessoas ou grupos, (b) as características dos sistemas a serem implantados e (c) a interação das características pessoais e do sistema com o contexto organizacional, subdividida em interação sócio-técnica e interação poder e política, não se confirmou na realidade estudada. Dessa forma, após modificações no meta-modelo inicial, identificou-se um modelo onde os fatores 'Sistemas' e 'Inclinação Pessoal' explicaram aproximadamente 49% da variância do fenômeno de comportamento de resistência a sistemas empresariais. / The aim of this explanatory-exploratory study is to determine the predecessors to informational systems resistance. With this aim, by reviewing pertinent literature, (a) the behavior of resistance was conceptualized, (b) the factors that influence the behavior of resistance were identified, (c) the object of the behavior of resistance was set-up, (d) a meta-model containing the factors that influence the resistance behavior was built-up, and (e) a structured questionnaire was developed as a data collection instrument. During the application of the data collection instrument it was obtained 169 valid questionnaires filled by IT managers. From the data obtained, the research drew on exploratory factor analysis, confirmatory factor analysis and structural equation modeling techniques to confirm the model built on theories regarding the Management Information System (MIS) field. However, it was found that the meta-model showing: (a) the idiosyncratic characteristics of individuals or groups, (b) the characteristics of the systems to be deployed and (c) the interaction between personal characteristics and system attributes with the organizational context, subdivided in socio-technical interaction and power and politics interaction, was not confirmed in the study. Thus, after changes in the initial meta-model, it was identified a model whose Systems and Personal Inclination factors explain about 49% of the variance related to resistance to enterprise systems.

The goal of this thesis is to create a proposal of framework which can be used to support software quality management in a small development company. Framework is composed of processes, methodologies and tools which together should improve the quality of software products of a company. Concrete implementation of the framework is shown as a case study. Data for the case study were collected in the company Cleverbee, where the author worked during the case study's creation. Personal contribution of the author of the thesis is firstly the creation of the framework concept based on author's experiences and commented list of concrete results of framework's implementation. The detailed goal setting for this thesis and the definition of the target reader can be found in the chapter 1. Introduction. The definition of main terms, which will appear in the rest of the thesis, is contained in the chapter 2. Terms. Chapter 3. Software quality and its definition is explains the term "software quality" and the nature of the small companies. Chapter 4. Software quality management forms the theoretical foundation of the thesis. In this chapter you find how the methodologies RUP and CMMI view the software quality. Chapter 5. Framework concept contains the concept of the software quality management framework. Framework is based upon relevant sources and also author's personal experience. The chapter 6. Case study describes the concrete example of the implementation of the proposed framework. The case study also contains descriptions of the used software tools. The chapter 7. Conclusion contains the brief resume of the findings of the thesis.

This paper focuses on methods for financial institutions to perform precise customer level analysis to anticipate customers' evolving financial needs and maximize the lifetime value of each customer relationship. The paper proposes software packages that analyze customer relationship management from a financial perspective.