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Date: June 1st, 2011 Program: MIMA – International Marketing Course name: Master Thesis (EFO705) Title: Differences of Consumers’ Perception and Attitude towardsMarketing Communication through media: comparison generation X, Y, and ZinThailand Problem: How each generation perceive and react to marketingcommunication differently: comparison Generation X, Y, and Z. Research question: What are the particular differences ofperception and attitude towards marketing communication through media among eachgroup of consumers: comparison Gen X, Y, and Z in Thailand? Purpose: To compare differences of perception and attitude betweengeneration X, Y and Z towards marketing communication through the chosen media(television, print, and internet). Method: A qualitative method was used to achieve the purpose ofthis thesis. The primary data was gathered by using semi-structured interviewwith twelve respondents in three different generations: X, Y and Z. Secondarydata such as online documents and textbooks were also supported to enhance thevalue of the findings. Conclusion: Comparing the perception and attitude toward marketingcommunication by media between generation X, Y and Z are almost the same. Thereason is that the technology is changing over time and has more impact fortheir life. As a result their lifestyle is dominated by internet. Advertisingon TV is still much alive while print ads are almost end for generation Y and Zsince this kind of media is unattractive as well as the new generations are readless.However, print ads are effective for generation X.

Problem:  Integration of social media tools in marketing practice of B2B companies is not a widespread phenomenon yet. However, particular patterns of involvement already exist. Companies get connected through social media and they use Web 2.0 tools to engage the customers in communication and to interact and build relationships with them.   Purpose: The overall purpose of this thesis is to deepen and broaden the knowledge of the application of social media into the communication strategy of B2B micro-firms. It aims to compare the integration of social media in direct and indirect, or through publications in press, ways of communicating the customers, and investigates if social media are an appropriate tool to build relationships with the customers.    Method:  In order to fulfil the research purpose, authors conducted a case study research, used an inductive approach, and gathered the primary data through observation and interviews. Respondents were representing a supplying company, mass media professionals and retailing companies.   Conclusion:  Integrating of social media channels can be performed through linking different online platforms of the company, engaging its business partners in joint projects and following customers’ preferences in their choice of the appropriate channels. Results of the study illustrate that social media can empower the companies to create, maintain and reinforce relationships both with customers and mass media professionals. The study differentiates various social media platforms in their relevance for communication with customers and mass media professionals. It demonstrates that the blend of the social media and traditional platforms employed by a company is not a constant, but rather a dynamic combination, coordinated with the goals and resources of the company and its marketing strategy. Finally, it suggests companies to be consistent and persistent in developing their social media strategy, providing timely and constantly updated information.

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Integrated marketing communication (IMC) that is gaining popularity in the U.S. and European markets in recent years has become a topic in the industrial and academic communities of marketing. While price slashing competition in Taiwan¡¦s retail trade gets sizzling hot, the tactic however does not necessarily translate into sales growth. Some businesses now start to look at other marketing strategies to replace the traditional price cutting technique. This study purports to tackle the following issues concerning the marketing strategies of department stores through case study of a specific department store. 1. Do Taiwan¡¦s department stores meet the criteria for adopting IMC? 2. To what degree do Taiwan¡¦s department stores implement IMC? 3. What are the issues encountered by Taiwan¡¦s department stores in the process of implementing IMC? This study employs the methodology of single case study by focusing on a specific department store. Through secondary data gathering and questionnaire survey, the study also finds suggestions to the department stores and that subsequent research on IMC.

The main purpose of the integrated marketing communication is to consolidate various marketing modes, to provide customers and prospects with clear and consistent information, and to bring the most benefits of communications. In these years, the direct-selling businesses have stepped on the right track, and have expelled the illegal or weak brands from this market. The existing companies and products are with competition-advantageous brands in the MLM market. The integrated marketing communications are becoming more important as it makes the customers focus on the uniqueness of the products and buy the products. This study discovers that the Bionatural (¦Ê¤ºº¸) Co. has achieved the merits of delivering clear and consistent image and information in using integrated marketing communication. It is in an advantageous position in the niche market that the Bionatural (¦Ê¤ºº¸) Co. held the rights of selling high-tech products in the 21st century. The purpose of multi-level marketing is the personnel marketing. It is using the principle of multiple markets and through the sharing power of customers¡¦ public praise in nice response, to set up a large selling system, and to let these customers obtain rational rewards. So it is not like any traditional companies using stores to sell their products. With fully utilizing communication tools, besides the traditional communication model of one-to-one, every direct selling co. in this study has used TV, newspapers, broadcast, magazines, and network to shape a clear image. This study provides 6 items of suggestion for the direct selling co. in the planning of integrated marketing communications: 1. Attach importance to the integrated marketing communications for companies and sellers synchronously. 2. Grasp the market¡¦s changes and trends. 3. Operate with the emphasis on major customers. 4. Focus on every opportunity where the brand comes to interface. 5. Utilize the various tools of communications to result in a better reword plan. 6. Incorporate network marketing resources to enhance the image of direct selling co.

Abstract Since parts of audio broadcasting channels were open, the audio broadcasting company of the business competes to tend the vehemence more, the marketing policy of the audio broadcasting company is also continuously innovative, each audio broadcasting company through the united broadcasting of the system, operate with consociation or the strategic alliance etc. method extends him to listen to the scope, rising the audience rating and popularity. New audio broadcasting company of the business make use of the idea of the Integrated Marketing Communication to be used as its main strategy to consider and the tactics is used as, and rising successful to grow in the commerce, led the tendency in this field. Integrated Marketing Communication to make use of and the result is a purpose of study of this research. The plan of this research aim at the ninth turn to open in the audio broadcasting company of the middle power, he make use of the actual situation of the Integrated Marketing Communication to take into the interview, record, investigate and inquire into, special choice of this research is among them biggest of the scale the syndication, the Sunshine United Broadcasting Network to an example, this research acquire of the conclusion is following: 1. It is very important that explicit audio broadcasting company position the management of the audio broadcasting company in present, for audio broadcasting company in the aspects of programming program strategy and selling, can provide to know of according to follow the principle, integrating the audio broadcasting company the inner part the resource, and announce the claim of the communication of the consistent, reaching the result of Integrated Marketing Communication. 2. Under limitedly of the resource the term, from make use of the tool of the marketing arbitrarily, turning into the Integrated Marketing Communication, and further investigate the analysis to be used as the resource the coordination the basis of the application. 3. Should enhance the publicity of the audio broadcasting company, with exaltation audio broadcasting company popularity, and establish the database of the audience, keep on renewing to maintain the usefulness of the database, from serve any consumer, change is serve particular consumer, support and audience of long-term relation. 4. The audio broadcasting company which counts on the advertisement revenue, should operate the relation of the consumer, provide diverse interactive ways to contact and communicate with consumers to build up permanent relationships, enhance the relationship network of each other, maintaining the benefits of each other. 5. Carry on Integrated Marketing Communication which is from outside in, regarding need of the audience and the customer of the advertisement as the core of the marketing policy, according to need of the audience and the customer of the advertisement, establish to order good and valid method of the marketing and ways, develop the strategy of the persuasion of the message, message that establish the audio broadcasting company and audience and the customer of the advertisement to give something back to and interact the relation, keeping on with consumer for direction of marketing policy. 6. The core marketing strategies of program quality, the celebrity hosts, activities, advertise and public relationships should be adopted and integrated with extended tactics. While asking for the customer of the advertisement, integrating the marketing communication strategies with plan of the program, the programming of the time and promotion project etc. To coordinate the actual need of advertises customers and resources of the audio broadcasting company.

Yahoo! Auction web site now is the most often visiting web site in Taiwan. Wish this leading advantage, it offers an e-commerce platform for small business entrepreneurs to start their own business on Internet. This research is to investigate how the online shops build their own Internet reputations and how they successfully attract consumers to shop their online stores continuously. Literatures of Marketing Communication Theory were reviewed and the strategies and tools of Marketing Communication were summarized especially for online stores. This thesis is a multiple case study by investigating three successful and highly growing online stores selling woman clothing and accessories. The research findings are listed as the following: those online stores (1) continuously emphasize the low prices and rational shopping, (2) adopt the e-commerce platform provided by the portal for the high exposure effects, (3) provide sufficient merchandise information on their web pages, (4) often held promotion activities, (5) utilize offline marketing communication as much as possible, and (6) maintain auction accounts on various portals to obtain multiple channel synergy. In addition, there are suggestions for the three online stores that can be further considerations for other online stores. Keywords: Marketing Communication Theory, E-commerce, Online Shop, Woman Clothing.

Taiwan Island has magnificent resources, one of them is fishery industry, which happens to be one of Taiwan¡¦s major economical activities. Seafood is considered by the people general to be a health choice, primarily for its assortment, tenderness, high nutrition of values and low in both calories and cholesterols. Gallant Ocean International Inc. exports 66% of Taiwan¡¦s total annual seafood productions, indicating its industry leading status and capacity. To the current Taiwanese seafood industry, there is only focus in seafood processing and production, and commonly lacks the knowledge and experience of marketing, branding and distribution channels. It is the aim of the study to discuss and explore the operations and influences of corporate integrated purchasing, e-commerce, organic produce channels, marketing activities and Blog marketing; based on the case study of Gallant Ocean International Inc. In the research design perspective, this study employs Gallant Ocean International Inc. as the primary research target, by adapting exploratory analysis of single case study, qualitative case study research and in-depth interviews to acquire the necessary data for research purpose. The case study intends to provide a reference business model in the domestic traditional industries for the transition and development from B to B to B to C. This study has observed that the Taiwanese traditional industries¡¦ development of B to C possesses the following trends: 1.The establishment of ¡§Own-Brand¡¨ has an influential effect on market development: developing own-brand is a current trend and also an assurance to quality. Transforming product to brand does not only require product being ¡§consumer-focus¡¨, but also needs to take into consideration of the quality and competitiveness. This is particularly important in order to attain seafood ¡§quality¡¨, ¡§freshness¡¨ and ¡§safety¡¨ being the primary considerations. 2.¡§Integrated marketing¡¨ has concrete results in operational effectiveness: Effective utilization of actual and E-channels in integrated marketing have concrete operational results in developing B to C retailing market. 3.Adaptation of ¡§Blog marketing¡¨ to establish virtual communities: Blogs have become increasingly popular due to its easiness to use, with low technical barrier, free of charge provides direct of interaction between both parties. Blog, being a free community marketing channel have attracted many B to C corporate utilizing them for relationship marketing. Finally, this research will present an argument for ¡§people being the most critical factor for domestic traditional industries in developing B to C markets.¡¨ Consequently the decision markers¡¦ decision-making ability and adaptation of integrated marketing tools are the critical success factors for the traditional industries¡¦ B to C markets¡¦ development.

<p>It is becoming increasingly difficult, although very important, for companies to reach out to its customers and differentiate themselves in the market place. The main reason is that the competition is extremely intensified and customers can quite easily switch between suppliers. Focusing on relations is a way for companies to overcome some obstacles of competition that is evident in today’s market place. One way for companies to reach its customers, strengthen the relation, and meet them face-to-face is to create events. How-ever, finding the target group and motivating individuals to attend events is an important issue for the companies arranging events. There has to be a match between what the company arranging the event want to communicate and what the invited individual expects to gain out of attending the event. It is further important to direct the event towards certain individuals and also to make sure that the invited people actually attend the event.</p><p>The purpose of the thesis is to explore how companies can arrange meaningful events to a targeted audience and examine what factors motivates the individuals to actually attend these events.</p><p>An inductive approach is mainly used since it allows for flexible structure where empirical data is collected and before applying appropriate theoretical framework. The authors have further chose to collect data in a qualitative manner as this allows for open ended inter-views which can generate in deeper understanding of the reasons for individuals to attend corporate events. The primary data was based on interviews related to four corporate events previously taking place.</p><p>The authors found that there are numerous reasons for creating corporate events mainly because events are a platform that naturally integrates many marketing activities. When targeting individuals a personal contact can increase the likelihood that the invited people will attend an event. The reason is that through direct communication a person has the opportunity to tailor the invitation by explaining the reasons for why this particular person should find the event important and interesting to attend. Corporate events should offer valuable information for the attendees otherwise there is risk that invited individuals will not attend an event. Individuals attend events for the purpose of interacting with representatives from the arranging company as well as people from other attending companies. It can be concluded that a corporate event should be work related in some how and include new information and/or offer networking possibilities.</p> / <p>Det blir allt svårare, men ständigt mer viktigt, för företag att nå ut till sina kunder och differentiera sig på marknaden. Den främsta anledningen är att konkurrensen är mycket intensiv och det är förhållandevis enkelt för kunder att byta leverantörer. Genom att fokusera på relationer kan företag övervinna några av de konkurrenshinder som är påtagliga på dagsläget. Genom skapande av events kan företag nå sina kunder, möta dem öga mot öga och där-med stärka relationen till dem. För att lyckas med detta är det viktigt för företag att hitta de tilltänkta målgrupperna och motivera individer till att bli intresserade och faktiskt besöka eventet. Det är viktigt att anpassa ett företags motiv för skapandet av ett event men det som de inbjudna individerna förväntar sig få ut av att besöka eventet. Det är vidare viktigt att ett event riktas mot de tilltänkta individerna och för ett företag att se till att de inbjudna verkligen besöker eventet.</p><p>Uppsatsen syftar till att undersöka hur företag kan arrangera meningsfulla events för en tilltänkt målgrupp och ta reda på vilka faktorer som motiverar individer att faktiskt besöka dessa events.</p><p>Ett induktivt tillvägagångssätt används till största delen i uppsatsen eftersom det är tillåter en flexibel struktur där författarna utgår från empirisk data för att sedan hitta lämplig teori. Författarna har även valt att använda kvalitativ data eftersom det möjliggör öppna intervjuer som kan ge djupare inblick i hur företagsevent kan skapa mervärde för ett företag och dess besökare och förståelse för de inbjudnas motivationsfaktorer. Primär data baserades på intervjuer med individer relaterade till fyra olika företagsevent som tidigare ägt rum.</p><p>Studien visar att företag har många olika skäl till att arrangera events och den främsta orsaken till detta är att events är ett forum som integrerar flera marknadsföringsaktiviteter på ett naturligt och ofrånkomligt sätt. När ett företag marknadsför ett event till en tilltänkt målgrupp kan personlig direktkontakt öka sannolikheten att de inbjudna kommer att besöka eventet. Anledningen till detta är att direktkommunikation ger ett företag möjligheten att skräddarsy inbjudan genom att förklara varför just denna individ bör besöka eventet och varför det bör vara viktigt för denne. Ett företagsevent bör erbjuda besökande individer värdefull information, i annat fall riskerar företaget att många individer inte kommer priori-tera just detta event. Individer besöker företagsevent i syftet att integrera med representan-ter från det arrangerande företaget och individer från andra besökande företag. Studien visar att företagsevent bör vara arbetsrelaterade i dess utformning och erbjuda intressant in-formation och/eller erbjuda integrationsmöjligheter.</p>