Research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, towards a 33% fulfillment of the requirements for the degree of Master of Management (in the field of Security). 11 November 2016. / South Africa, like other liberal democracies worldwide, is characterised by constant tension between government and the media, particularly the press. At the centre of the tension is the need by government to maintain a certain level of state secrecy on the grounds of national security on the one hand, and the need for transparency and the right of access to information on the other. Both these rights are provided for in international and local statutory instruments. Press reports about an alleged secret procurement by South Africa’s Department of Defence of a spy satellite have also heightened the tension. The purpose of the research is to explore the nature of the tension through a case study focusing on some national newspapers. The study examines if the South African press, which, when it dispensed information to the public, published sensitive state information that detrimentally impacted national security. This research shows that in some instances local newspapers published classified and sensitive information relating to national security. Although a court of law is the proper organ to determine whether the press contravened the law by publishing sensitive security information, the disclosure arguably prejudiced the national security interests of South Africa. / MT2018

M.A. University of the Witwatersrand, Faculty of Humanities (Journalism and Media Studies), 2012 / South Africa obtained a new constitution in 1994 that enshrined the right to sexual orientation, race and gender equality, as well as – crucially – ensuring the “freedom of the press and other media”. However, consequent national debates appear to indicate that the country is still grappling with issues of sexual orientation and of sexual practices. It is against the complexity of this background that this research examines – through a focus on reported conflict over South Africa’s blood transfusion service – how certain debates and controversies around issues of race and sexual orientation arose and played out in the media. The editorials and opinion pieces of both The Star and The Citizen newspapers were more than mere platforms for debates to unfold upon. While both publications did undoubtedly provide a seemingly neutral platform for the two controversies to play themselves out, which included ample input from their readers, both publications from their editorial position intervened in a wide range of editorials, opinion pieces, commentaries and one cartoon. Thus, in fact, they played a powerful role in the curating manipulation of the debates.

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management in Entrepreneurship and New Venture Creation, 2016 / This study was to identify the extent of Generation Y entrepreneurs’ social media usage in terms of weak-tie alliance maintenance and creation and also alliance creation. A sample group of entrepreneurs in the Johannesburg were chosen by using social media as a channel. By using the researcher’s social capital and also the different characteristics that are unique to these SNSs (social network sites), such as Twitter advertising, a sample group was created. A digital survey was distributed to the selected entrepreneurs by using an online platform. By using hypothesis testing and a multiple regression model, it was identified that entrepreneurs tend to favour maintaining weak-ties over creating weak-ties using SNSs, and alliance creation on SNSs does not seem too common, but it was highlighted that when entrepreneurs do create alliances, they tend to favour weakties that they have created on SNSs. The overall picture is that entrepreneurs have an inclination not to use SNSs to create weak-ties and alliances, this could come down to a number of factors such as trust and education, and there could also perhaps be no SNS that supports alliance creation to the extent that entrepreneurs need. / XL2018

A research report submitted to the Faculty of Commerce, Law and Management, University of Witwatersrand in partial fulfilment of the requirements for the degree of Master of Management in Strategic Marketing, Wits Business School, Johannesburg 2016 / The proliferation of social platforms in the digital and online space has given voice to millions of social media users and carved careers otherwise unheard of a few years ago, in the form of expert technology reviewers who enjoy mass online following and sponsorship from brands seeking to leverage millions of followers who log in daily. Social media has enabled access to information otherwise previously restricted to user guides and product manuals. Using the theory of planned behaviour, the study examines the effect that online consumer reviews have on product knowledge, social influence, trust, source credibility, brand image and purchase intent among urban South Africans falling in the Generation Y cohort. The methodology involved a self-administered online questionnaire adapted from past studies. A total of 255 questionnaires were collected from the identified sample. The study tested ten hypotheses using Structural Equation Modelling along with SPSS 22 software used for descriptive statistics and IBM Amos 22. Results indicate that all ten hypotheses have significant influence on purchase intent. All hypotheses displayed equally significant relationships per testing as findings revealed that online consumer reviews have a positive effect on product knowledge, trust, social influence, source credibility and brand image. Findings also revealed a significant relationship between product knowledge, trust, social influence, source credibility, brand image, and purchase intent. The study contributes to the literature and theoretical knowledge on online consumer reviews in the local South African context, and can be applied to similar developing markets. The theoretical implications in the study contributes to both limited, and existing research, literature, and knowledge on the effects that online consumer reviews have on the purchase intent of South African consumers. The study broadens knowledge in the ever growing influence of online consumer reviews and the significant theoretical contributions of the study will benefit academia and scholars. Managerial implications highlight that managers cannot afford to ignore the influence of online consumer reviews on intent to purchase, and that even though these reviews are not under the direct influence of organisations, marketers can indirectly influence these by ensuring quality products that meet both the brand and product promises. Recommendations, iii limitations of the study, and future research on the subject of online consumer reviews are also discussed. Keywords: Online consumer reviews, social influence, brand image, product knowledge, purchase intent, source credibility / GR2018

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management in the field of Strategic Marketing Johannesburg, 2016 / South Africa has witnessed a decline in youth voter turnout. Consequently, political parties are integrating social media in their political marketing strategies in order to appeal to the youth voters. Notwithstanding the cumulative research that has been conducted on social media political marketing globally, there is dearth of such research in South Africa. Furthermore, no studies have explored the influence of social media political marketing on voter trust, loyalty and voting intention of the youth in the South African political context. This research intends to contribute to the increasing knowledge on the efficacy of social media political marketing by political parties in South Africa to engage with the youth and improve their election turn out. The two main research objectives the study seeks to achieve are to establish the influence of social media political marketing on voting intention, with voter trust and voter loyalty as mediators and to determine which mediator (voter trust or voter loyalty) has the strongest influence on the outcome variable (voting intention). Using a data set of 250 respondents, between the ages of 18 and 35 years, from Gauteng Province in South Africa, this study explores these relationships. The study outcome is that all five hypotheses are supported. The results denote that the relationship between social media political marketing and voter trust, social media political marketing and voter loyalty, voter trust and voter loyalty, voter trust and voting intention and voter loyalty and voting intention are all positive in a significant way. The research paper deliberates on the implications of the results from an academic, political party, legal and marketers’ perspective. In addition, directions for future research are suggested. / MT2016

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management in Strategic Marketing, Johannesburg, 2016 / This study was conducted with the aim of investigating the influence electronic word of mouth (e-WOM) engagement and brand image have on purchase intention. The study was based on understanding factors influencing football fans’ consumption behaviour in relation to sports, specifically football. The study involved different aspects, including the impact of social media and branding on consumer behaviour. The literature consulted assisted with conceptual model and hypotheses development, around which the study was centred. Data for this study was collected from 260 Orlando Pirates FC fans at the Sebokeng branch, where participants were all supporters of the football club which was the subject of the study. Data was collected through a self-administered survey. Using the SPSS 22 and AMOS 22 packages to analyses the data, all the hypotheses were confirmed at 99% confidence level. E-WOM proved to be the most influential factor on fans’ consumer behaviour towards purchase intention while engagement showed the least. The conclusion and recommendation section was informed by the results following the data analyses. Recommendations which emanated from the findings were split between marketing practitioners and academic researchers. Maintaining a positive brand perception proved to be beneficial for brands based on the outcomes of the study. The outcomes also proved that the participant ranked engagement on the club’s Facebook page as the lowest factor t influence their consumer behaviour. As there are few studies on fans’ consumption behaviour in the sports environment, let alone football in South Africa, it would be interesting to see more studies done in this field in future. / GR2018

A research report submitted to the School of Literature, Language and Media in the Faculty of Humanities, University of the Witwatersrand in partial fulfilment of the requirements for the degree of Master of Journalism and Media Studies by combination of coursework and research, Johannesburg, 2016 / This research report examines news media representation of political leadership and governance in South Africa between 2007 and 2013, when President Jacob Zuma served his first terms as ANC leader and later as the head of state. The research sought to find out what themes and ideas exist about political leadership in news media more than 20 years since the advent of democracy. Quantitative manifest content analysis is utilised to analyse newspaper articles from the City Press, Mail & Guardian, the Sunday Independent and the Sunday Times. The results show that media representation of political leadership is most discussed in opinion articles and editorials and relies on key democratic concepts such as freedom of expression and freedom of the media. The key themes and ideas that emerge include the personalisation of leadership, defining leadership, debate on how to lead, Zuma’s own leadership traits versus expectations and it became clear that news media evaluated Zuma as head of state or leader of the nation more often than as president of his party. / XL2018

A research report submitted to the Faculty of Humanities, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Master of Arts in Journalism and Media Studies, April 2016 / Since 2007, Marie Claire South Africa (SA) — which is a glossy women’s magazine covering fashion and beauty trends, sex, relationships, body image, and celebrity news — has been running a special issue of the print magazine called the “Naked issue”. Each year celebrities pose naked in the special issue to raise awareness for a cause, and in doing so funds in aid of a particular organisation linked to the cause are raised. Marie Claire SA calls this awareness-raising initiative the “Naked Campaign”. For the 2015 Naked Campaign, the magazine had 35 celebrities pose in the nude to raise awareness about sexual violence, in aid of Blow the Whistle (BTW), an anti-rape initiative which supports women and children who are victims of abuse and rape. This research is a case study of Marie Claire SA’s March 2015 Naked Campaign edition, and focuses on the Twitter reactions to this edition. It asks: to what extent did the Twitter reactions to Marie Claire SA’s 2015 Naked Campaign show engagement on the issue of sexual violence and can the use of nudity to attract attention to a social issue result in the kind of engagement that can be said to drive the cause forward? Using content analysis, it examines the tweets generated by the hashtag #MCNaked in the first week of the naked issue going on sale. It categorises the tweets according to gender, comments on nudity, celebrities and sexual violence, as well as the tone of the tweets and the understanding therein of the campaign and cause. The research found that the majority (close to 70%) of the Twitter reactions were supportive of the campaign and the cause. Although over half of the comments focused on the celebrities, over 50% of tweets commented or focused on the issue of sexual violence, a positive outcome for the campaign. Despite the magazine catering mostly for female readers, there was an almost equal number of tweets by males and females, which meant men were also drawn to the discussion started by a media product followed mostly by women, another positive finding for the campaign. However, only a few of the tweets displayed more substantial engagement with the issue of sexual violence, through either sharing statistics or further information, or including anti-sexual violence statements in their tweets. The research suggests that, taken as a whole, the campaign can be considered as an example of social marketing, while also fulfilling the news values in terms of elements of surprise, personalities, power and marketability. / GR2017

Thesis (M.A. (Media Studies)) --University of Limpopo, 2014 / There is a conspicuous importance of having newspapers that publish in the indigenous African languages for the indigenous population in a democratic dispensation. The indigenous African languages are key components of their respective cultures. The survival of the language is, in some way, dependent on the print media (newspapers) (Salawu, 2004:8). In addition, the indigenous language newspapers have cardinal roles of promoting previously marginalised languages, preserving indigenous cultures and upholding democracy. Nevertheless, these newspapers are struggling to sustain themselves in the print media industry. It is, therefore, critically important to examine the factors that adversely affect the sustainability of these newspapers.

Thesis (Ph. D. (Humanities)) -- University of Limpopo, 2014 / The South African mass media have been actively involved in the efforts to address the country’s HIV and AIDS pandemic. Their news contents are well received by the general public, who greatly depend on them for their information and educational needs concerning the disease. Though substantial progress has been made towards reducing the spread of HIV and AIDS in the society, South Africa is still impacted adversely on different aspects of the society’s wellbeing. Sustaining the gains in expanded treatment access and reversing the pandemic in South Africa require greater progress in reducing the rate of new HIV infection. Therefore, collective, consistent and concerted effort of the media, Government, civil society and other stakeholders can stop it on its track, and reduce the incidence rate (new infections) to zero level, while the country and the world wait in hope for vaccine and cure for the disease. Since education has been recognised as a powerful weapon against HIV transmission, consistent and regularly updated public education on all aspects of the pandemic by the media are still necessary. The quality, quantity and frequency of media efforts and readiness to be effectively involved in the whole effort for its success cannot be over emphasised. The present study is a content analysis of South African mass media output on HIV and AIDS covering 12 months (366 days), and public perception and attitude towards their coverage of the pandemic. MATERIALS AND METHODS A mixed method research approach and design, incorporating quantitative and qualitative research methodologies was employed in this research. Quantitative research method was used to collect data (desk research with content analysis) from twelve months editions of five national newspapers stratified as tabloid and broadsheet newspapers. A random sampling technique was used to select a study sample (5 national newspapers) out of the two categories as classified above. A total of 366 days or editions of the sampled mass media were therefore studied. The analyses of data (content analysis) on each of the main headings and topics, variables and sub-variables were presented on quarterly and year basis. The data obtained were coded based on the research variables, sub-variables and analysed. The public perception and attitude of South African media coverage of HIV and AIDS was studied using questionnaire and analysed quantitatively, and qualitatively where necessary. v RESULTS South African mass media communicated high quality HIV and AIDS news stories to the public in the year 2010. In the analysis of the quality of media content, the six variables that were used to assess the media HIV and AIDS news reports, in both analyses (simple descriptive statistics and one-way ANOVA analyses), showed that the media reports were technically competent (99%) (see operational definition of terms), and characterized by high number of high confidential reporting (93%), with good combination of journalistic styles and creativity in HIV and AIDS reporting (99%). There were also good level of research (96%), objectivity (96%) and use of journalistic skills (99%). However, HIV and AIDS news reports were mainly in straight news format (73%) without adequate mixture of the various news types that would have further enhanced the media success in increasing public awareness and knowledge of the disease, and thereby helped further to mitigate and manage the pandemic. Though South African media depended heavily on outside sources (79%) (for examples, Government, CSOs, private organizations) for HIV and AIDS news, (an unhealthy condition for media effectiveness), they seem to have skilfully managed this situation through the use of further news research and investigation (73%), and probably edited out possible publicity contents, capable of blurring the objective of their HIV and AIDS news reports. Furthermore, HIV and AIDS prevention (27%), testing (18%) and treatment (11%) dominated media HIV and AIDS news subjects (56% in total) following Government’s HIV and AIDS Testing and Counselling campaign (HTC) along the same line throughout the period studied, resulting in the success of the campaign and against the pandemic. The results also indicated that South African media appropriately used “constructive and informative” language (99%) in communicating HIV and AIDS news stories, though with some fluctuations between “very constructive and informative” (58%) and “constructive and informative” HIV and AIDS new stories (41%). However, their “tone” in the reports were consistently positive (good) and supportive of the nation’s efforts against HIV and AIDS (94%). The media used mostly professional or appropriate HIV and AIDS news reporting words and language (99%) without such sensational and stigmatizing words as “killer disease”, ‘dead sentence”, “victim of HIV”, “HIV/AIDS suffer”, and “killed by AIDS”. Their news reports also showed low percentage of blame on HIV and AIDS infection attributed to “Reckless lifestyle” (8%) and “Blame on husband” (2%). These percentages (although low) were the highest from the analysis of blame for HIV and AIDS infection. vi Additionally, the South African media generally reported on domestic HIV and AIDS matters (77%) with direct bearing on the life of the populace, and mixed with very limited foreign HIV and AIDS news items (23%). This approach enabled the people to identify with the news stories on HIV and AIDS, but at the same time enriched their knowledge with interesting new developments on HIV and AIDS from international news scene. Equally, the media rightly reported HIV and AIDS as development (84%) and health issue (12%). Generally, the content analysis result revealed that South African media accorded some importance to the pandemic, but not at the expense of other news items that were equally of national interest. Hence, the high percentage location of HIV and AIDS news stories on “Other page numbers” (93%), very limited placement of HIV and AIDS reports on important pages (7%), and limited editorial space allocation to HIV and AIDS in the period of study (5111 column width inches or 0.9% of the newspaper editorial space available in the year). However, HIV and AIDS items of special importance were featured prominently on newspaper pages (51%). This management pattern points to a special skill with which the media sustained the public awareness of the pandemic amongst other competing news items of national interest. Though, there was low coverage (quantity) of HIV and AIDS news by the media (a total of 345 HIV and AIDS news stories in a year), the result showed gradual increase in media coverage of HIV and AIDS stories from 1st to the 4th quarters in the period (19%, 17%, 26% and 38% respectively), indicating gradual increase in the response of the media to the pandemic within the study period. Public Perception and Attitude to South African Media Coverage of HIV and AIDS The media (TV, radio and newspaper) (75%) were the main source of regular HIV and AIDS news information in Limpopo Province of South Africa, followed by health officers (69%), indicating that a large segment of the people depends on the media for their HIV and AIDS information and updates. The public seems to have accepted, and has high level of trust on the media as an authentic source of HIV and AIDS information and as a role player on issues of national interest such as HIV and AIDS pandemic. However, the media are not held as the most trustworthy source of HIV and AIDS information. “Doctors and other health care givers” was the most trusted source of HIV and AIDS in Limpopo Province (South Africa) (73%) followed by the media. Television was the most trusted source of HIV and AIDS information among the media (71%), followed by radio (53%) and then, newspaper (45%). There is adequate HIV and AIDS coverage (87%) and knowledge level of HIV and AIDS in the Province (79%), but the public are still interested in accessing and consuming more HIV and AIDS news vii information. South Africans in Limpopo Province love media information and entertainment (TV 97%, radio 96%, newspaper 94%) and there is high media penetration in the province (TV 100%, radio 93%, newspaper 83%), with high exposure and access to media contents both on weekdays (TV 100%, radio 98%) and weekends (TV 83%, radio 63%, newspaper 75%). Television is exceptionally loved by South Africans among the media, with the entire audience members owning the medium (100%), followed by radio (93%), and newspaper (83%). The media have greatly improved their coverage of HIV and AIDS by adequately informing and educating the public on all aspects of the disease (89%); discouraging stigma and discrimination against people living with HIV and AIDS (85%), not stereotyping the disease as disease of the poor and immoral (89%), and have greatly improved their language use (85%) to the benefit of the people. The media coverage have been significant in promoting HIV and AIDS prevention (95%), testing (97%), caregiving (92%), HIV and AIDS free generation (91%) and other related issues in South Africa. All stakeholders in the fight against the pandemic must seriously address the various catalyst or drivers of HIV and AIDS pandemic such as fear of discrimination against HIV and IDS positive individuals (51%), poverty (67%), alcoholism and drugs (62%), STIs (63%), multiple sexual partnership (79%), rape (65%), and reckless lifestyle which largely to some extent still exist in the society. Other drivers of the pandemic were increasing HIV and AIDS infection (42%), and the commonly accepted unplanned teenage pregnancy (53%). There is therefore, a strong link between people’s socio-cultural behavior as drivers of HIV and AIDS in Limpopo Province, South Africa and attitudinal change towards the pandemic. The media must address them thoroughly for tangible positive effects to be recorded at both the individual and societal levels. There is presently easy access to HIV and AIDS testing (68%), counselling and treatment (68%) contrary to the early days of the pandemic due to the easily accessible Government’s HIV and AIDS prevention, treatment, counselling and care programme. however, more improvement is needed in the frequency of the teams’ visit to those localities that don’t yet have easy access to medical clinics or hospitals. Overall, the result indicated that multiple sexual partnership ranked the highest HIV and AIDS problem of concern in the society, followed by poverty, rape, STIs, alcohol and drugs, and unplanned teenage pregnancy. viii KEY WORDS HIV and AIDS news coverage, HIV and AIDS news reporting, HIV and AIDS news reports, HIV and AIDS news stories, media and HIV and AIDS pandemic, content analysis of HIV and AIDS news stories, impacts of HIV and AIDS, HIV and AIDS media discourse, South Africa and HIV and AIDS pandemic, HIV and AIDS prevalence rate, HIV and AIDS incidence rate, Expanded access to HIV and AIDS treatment, HIV and AIDS Prevention, Treatment and Care (HTC) programme, public perception of media HIV and AIDS coverage, public attitude to media HIV and AIDS coverage.