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"När jag kliver över tröskeln hos någon, då finns inte omvärlden” : En intervjustudie om emotionellt arbete inom hemtjänstens nattpatrull / "When I step over someone's threshold, the outside world ceases to exist" : An interview study on emotional labour within the home care night patrolThydén, Nanna January 2023 (has links)
Care work is not a new subject for feminist research. However, it is still important to study because of the persistent social devaluation of care workers. Financial cutbacks, the intensification of work and the general insecurity of the labour market have meant additional challenges for women, who make up the overwhelming majority of those who perform this type of work. Nowadays, women continue to be over-represented in caring and “emotional” work. In this thesis, I focus on home care work as a particular form of care work and aim to analyse care workers’ emotional management and perceptions of their current work situation. The thesis is based on a qualitative study through interviews with night-time home care workers. Building on the theory of “emotional labour” as presented by Arlie Russel Hochschild (1983) in The Managed Heart, this paper argues that working at night poses additional emotional challenges to an already affected workforce. In a time of prominent challenges in Swedish healthcare, care workers must adapt to new ways of dealing with emotions.
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