Background: As a result of heightened occupational stress throughout the COVID-19 pandemic,nurses in hospitals are experiencing high rates of depression, anxiety, and burnout. However,nurses in obstetrical departments have had unique challenges and have experienced specificsources of stress that remain unclear.Methods: Semi-structured interviews were conducted with twenty obstetrical nurses that workedat an Ontario tertiary care centre during the COVID-19 pandemic. Participants shared theirexperiences of working during the pandemic, focusing on job stressors, personal resources, anddesires for job resources. Interviews were audio-recorded, transcribed verbatim and coded usingNVivo. Data was analyzed using a theoretical thematic approach based on the Job Demands-Resources (JD-R) model.Results: Key job stressors identified included having an increased workload, fear of COVID-19transmission, providing proper patient care, and overwhelming physical demands. Moreover,participants expressed they felt undervalued, inadequately supported, and burned-out during thepandemic. The most common personal resources used to cope with additional stress were relyingon family members, friends, and colleagues for support, in addition to utilizing personal hobbiesto decompress. Lastly, participants were able to provide suggestions on how to improve jobresources, focusing on improving mental and physical support, communication, and retention.Conclusion: This study provides an in-depth understanding of the COVID-19 workingconditions of Ontarian obstetrical nurses, while highlighting that they were provided withinadequate levels of job resources to manage increased job demands. Findings from this studycan help inform hospital management on how they can better support and meet the needs ofthose working in maternal care during major disease outbreaks. À la demande de l'auteur, le résumé a été retiré en raison de la nature confidentielle de la thèse. Il sera ajouté une fois la période d'embargo terminée.

Two primary purposes of this study were to explore and to identify the sources of occupational stressors and coping strategies perceived and reported by selected Texas community college faculty members and to generate current demographics about these faculty members that would be useful in understanding such stress. Another purpose of this study was to measure and to compare for possible relationships among stressors, coping strategies, and selected demographic characteristics. Participants who received a three-part survey questionnaire consisted of 90 community college faculty members who were members of either Texas Business and Technology Educators Association or the Accounting Section of the Texas Community College Teachers Association. Each participant was sent a survey questionnaire consisting of three sections. Sections I and II were used to gather data pertaining to the sources of occupational stressors and the coping strategies used by the participants. Section III was designed to request information concerning personal and professional demographic characteristics of each research participant. An analysis of the data was completed on all three sections. The major findings for the study indicated the following: 1. Community business teachers experienced high levels of stress from issues involving reward and recognition, time constraints, college/departmental influence, professional identity, and student interaction. 2. Community college business faculty members responded by identifying additional stressors, such as teaching inadequately prepared students to experiencing too heavy a teaching load. To relieve these stressors, these faculty members use coping strategies, such as talking to other persons about problems to experiencing nature. Based on the findings of this study, this researcher's recommendations include the following: 1. Community college districts should provide stress management training to their faculty, especially the new faculty, along with some clerical assistance for all faculty members, especially during the beginning and ending of a semester. 2. Community college administrators should encourage the establishment of wellness programs. 3. Community college faculty members should be encouraged to develop and to utilize effective coping strategies to reduce the negative effects of their stress.

Orientador: Hugo Ferrari Cardoso / Resumo: Esta dissertação foi dividida em dois artigos. O primeiro se refere a um estudo, cujo objetivo geral foi analisar a literatura nacional acerca de estressores ocupacionais na área da enfermagem, nas bases de dados eletrônicas PePSIC e SciELO, entre 2008 e 2017. Com base nos critérios de inclusão, 42 artigos foram analisados. Dos principais resultados, a maioria dos artigos investigou os estressores fazendo uso de amostras pequenas, com prevalência do gênero feminino, principalmente em adultos-jovens e adultos, de trabalhadores de hospitais gerais. A maioria dos artigos foram publicados em português, tendo profissionais da área de enfermagem e de psicologia como primeiros autores. A maior frequência de publicações foi em 2016, nos periódicos Revista Latino-Americana de Enfermagem e Revista da Escola de Enfermagem da USP. Também se analisou os construtos associados aos estressores nas pesquisas e observou-se que burnout e qualidade de vida no trabalho foram os mais frequentes. Os instrumentos mais utilizados para investigar os estressores ocupacionais foram a Job Stress Scale e a Escala de Estresse no Trabalho. O segundo artigo diz respeito a uma pesquisa empírica, cujo objetivo geral foi avaliar os estressores ocupacionais, sintomatologia depressiva, ansiedade cognitiva, percepção de suporte laboral e burnout a partir de variáveis sociodemográficas, em uma amostra de 584 trabalhadores da enfermagem do contexto hospitalar. Para a coleta de dados foram utilizados seis instrumento... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: This dissertation was divided into two articles. The first refers to a study, whose general objective was to analyze the national literature on occupational stressors in the field of nursing, in the electronic databases PePSIC and SciELO, between 2008 and 2017. Based on the inclusion classification, 42 articles were analyzed. The main results, most of the articles investigated by stressors who use small amounts, with a prevalence of females, mainly in adults and young people and in hospitals of general hospitals. Most articles published in portuguese, with nursing and psychology professionals as the first authors. The highest frequency of publications was in 2016, in the journals Revista Latino-Americana de Enfermagem and Revista da Escola de Enfermagem da USP. It also analyzed the builders associated with stressors in the research and those who burned and the quality of life at work were the most frequent. The most used instruments to investigate occupational stressors were the Job Stress Scale and Escala de Estresse no Trabalho. The second article concerns an empirical research, whose general objective was assessed as occupational stressors, depressive symptoms, cognitive anxiety, perception of work support and burnout from sociodemographic variables, in a sample of 584 nursing students from the hospital context. For data collection, six instruments were used: Sociodemographic Questionary, Escala de Vulnerabilidade ao Estresse no Trabalho (EVENT), Escala Baptista de Depress... (Complete abstract click electronic access below) / Mestre

Yes / Purpose The 999 ambulance call handler is critical in responding to emergency patient treatment; however, the call handlers are often a hidden component of the healthcare workforce and an under-researched group. The objective of this study is to understand stress triggers experienced by 999 ambulance call handlers that could lead to burnout and examine personal and organisational mechanisms and strategies which reduced the risk of burnout. Design/methodology/approach A single interview case study approach applying qualitative methods was undertaken. Participants were identified through a purposive sample of 999 ambulance call handlers with the Yorkshire Ambulance Service National Health Service Trust (UK). Participants were interviewed via telephone between July 2019 and September 2019. Findings In total, 18 staff participated in this study. Societal factors including public incivility and media representation and organisational factors, such as a demanding environment, lack of appreciation and career progression, training issues and protocols were key stressors. Organisational well-being services were helpful for some, but for others lacked accessibility and appropriateness. Positive public feedback and speaking with peers bolstered well-being. 999 ambulance call handlers suggested that sufficient breaks, co-design or feeding back on training and protocols and creating more informal opportunities to discuss ongoing everyday stressors as methods to reduce stress and burnout. Originality/value This paper explores a previously under researched area on stressors and potential burnout in 999 call handlers. This paper highlights the need for improved organisational support services and appropriate public and sector peer recognition of the role of ambulance 999 ambulance call handlers. / This research was funded by the University of Bradford Research Development Fund. This research was supported by Yorkshire Ambulance Service NHS Trust, and the National Institute for Health Research (NIHR) Yorkshire and Humber Patient Safety Translational Research Centre (NIHR Yorkshire and Humber PSTRC).

Thesis (M Social Work (Social Work))--University of Stellenbosch, 2009. / ENGLISH ABSTRACT: An exploratory and descriptive research design, in combination with quantitative and qualitative research approaches were utilised to elucidate the experiences of newly qualified social workers in NGOs, with regards to occupational stress and the coping strategies employed by these workers in response. The motivation for this study came from a distinct lack of research related to the experience of occupational stress by newly qualified social workers working within NGOs. The goal of this study is thus to gain a better understanding of the experiences of occupational stress by newly qualified social workers practicing in NGOs, as well as elucidating the coping strategies they employ, so as to make recommendations focussing on key areas, where alleviation of occupational stress is vital. The literature study first focussed on the South African NGO, and the newly qualified social worker within the NGO, to provide a contextual basis for the experience of occupational stress by newly qualified social workers. The literature study then explored the range of occupational stressors that might be experienced by newly qualified social workers, to gain a better understanding of the diversity of stressors present within NGOs, and their aetiology. Lastly, the literature study focussed on the variety of coping strategies available to newly qualified social workers, for coping with, and alleviation of occupational stress. The researcher utilises a purposive sample of 20 newly qualified social workers, These workers had practiced for up to 24 months, in the Boland area of the Western Cape. An interview schedule was used as measuring instrument. The result of the investigation confirmed that particular occupational stressors affecting newly qualified social workers Whilst there were a wide spectrum of stressors experienced by newly qualified social workers on an occasional basis, occupational stressors such as very heavy workloads, unsatisfactory remuneration and the multivariate problems of the client population stood out as stressors experienced on a very frequent basis. The second conclusion to be drawn from this study was that personality traits may play less of a role than expected in determining how much newly qualified social workers experience occupational stress. The third conclusion to be drawn from this study was that a wide range of coping strategies were not only available to newly qualified social workers but that a great deal were effective in helping newly qualified social workers to alleviate their occupational stress. Recommendations made by this study pointed to the importance of NGOs as well as government targeting stressors such as heavy workloads and remuneration, with the aim of retaining skilled social workers just entering into the industry. Another recommendation focussed on the fact that newly qualified social workers have to take ownership over their occupational stress, and actively work to alleviate it in a positive manner. / AFRIKAANSE OPSOMMING: ‘n Verkennende en beskrywende navorsingsontwerp, sowel as 'n gekombineerde kwantitatiewe en kwalitatiewe navorsingsbenadering is benut om die ervarings van pas gekwalifiseerde maatskaplike werkers in nie-regeringsorganisasies se werkstres en streshanteringstrategieë te ondersoek. Die studie is gemotiveer deur 'n gebrek aan navorsing oor die ervarings van werksverwante stres by pas gekwalifiseerde maatskaplike werkers wat by NROs werksaam is. Die doel van die studie was dus om 'n beter begrip vir die ervarings van werksverwante stres by pas gekwalifiseerde maatskaplike werkers in NROs te ontwikkel, sowel as om die betrokke maatskaplike werkers se streshanteringstrategieë te belig, ten einde aanbevelings te kan maak oor sleutelareas waarop gefokus behoort te word in die verligting van werksverwante stres. Die literatuurstudie fokus op die NRO-sektor in Suid-Afrika en die pas gekwalifiseerde maatskaplike werker, ten einde 'n kontekstuele grondslag vir die ervarings van die betrokke maatskaplike werkers se stressors te bied. Die literatuurstudie eksploreer voorts die reeks van stressors wat deur die betrokke maatskaplike werkers ervaar kan word, ten einde 'n beter begrip van die diversiteit van stressors en die etiologie van die stressors te ontwikkel. Die studie fokus ook op die verskeidenheid strategieë wat beskikbaar is aan pas gekwalifiseerde maatskaplike werkers, om hulle werksverwante stres te verminder. Die navorser het 'n doelbeswuste steekproef van 20 pas gekwalifiseerde maatskaplike werkers benut. Hierdie werkers is almal die afgelope 24 maande werksaam in die Boland area van die Wes-Kaap. 'n Onderhoudskedule is as navorsingsinstrument benut. Die bevindinge van die navorsing bevestig dat die pas gekwalifiseerde maatskaplike werker wel spesifieke werksverwante stressors beleef. Alhoewel 'n groot verskeidenheid stressors soms aanwesig is, kom werksverwante stressors soos groot werksladings, onbevredigende numerering en die verskeidenheid van die verbruikersisteem se probleme meer algemeen voor. Die tweede bevinding vanuit hierdie studie dui daarop dat persoonlikheidstrekke speel waarskynlik 'n mindere rol as wat verwag word, in die aanwesigheid van stres by die pas gekwalifiseerde maatskaplike werker. Die derde bevinding dui daarop dat 'n groot verskeidenheid stresverligtingstrategieë beskikbaar is om werksverwante stres te verlig en dat hierdie strategieë wel effektief aangewend kan word. Die aanbevelings vanuit hierdie studie wys op die belangrikheid daarvan dat NRO's en die regering stressors soos groot werksladings en numerering verlig, ten einde pas gekwalifiseerde maatskaplike werkers vir die praktyk te werf. Ander aanbevelings fokus op die feit dat pas gekwalifiseerde maatskaplike werkers eienaarskap van hulle werksverwante stressors moet aanvaar deur aktief hulle werkstres op 'n positiewe wyse te hanteer.

Le rôle modérateur des étapes de carrière n’a jamais cessé d’attirer l’attention des chercheurs dans cette période où ce concept fait l’objet de beaucoup de débats dans milieu de scientifiques. Dans le présent travail notre objectif est d’étudier le rôle modérateur des étapes de carrière dans les relations d’un groupe de variables, avec but de clarifier leurs relations afin d’identifier les variables pouvant contribuer à l’amélioration de la satisfaction au travail et l’engagement organisationnel. Pour atteindre notre objectif, nous avons conçu un modèle de recherche ayant quatre niveaux de variables. Le premier est en rapport avec les facteurs de stress au travail, le deuxième concerne la satisfaction au travail, le troisième s’occupe de l’engagement organisationnel et enfin le dernier bloc traite des étapes de carrière. Ce modèle est testé sur un échantillon de 242 enseignants universitaires en Angola. Après différentes analyses (Analyse Multi-groupes et autres), nos résultats indiquent que les étapes de carrière jouent un rôle modérateur global dans les relations de nos variables. Cette modération se manifeste de manière spécifique dans les relations directes et indirectes de nos variables au niveau des étapes de carrière retenues dans notre étude. Ces résultats nous ont ainsi permis de présenter les apports et recommandations de type managérial allant dans le sens d’aider les professionnels et les gestionnaires des institutions pour améliorer leur politiques sur le bien-être des employés / The moderating role of career stages has never ceased to attract the attention of researchers in this time when a career concept is the subject of much debate in the middle of scientists. Our goal in this study is to investigate the moderating role of career stages in relationships of a group of variables, with a view to clarifying these relationships and to identify variables that may contribute to the improvement of job satisfaction and organizational commitment. To achieve our goal, we developed a research model with four variables levels. The first is related to stress factors at work, the second is job satisfaction, the third deals with the organizational commitment and the last level deals with the stages of career. This model is tested on a sample of 242 university teachers in Angola. After various analyzes (Multi-Group Analysis, and others), our results indicate that career stages play a moderating role in the overall relations between our variables. This moderation is manifested specifically in direct and indirect relationships of our variables in career steps included in our study. These results have allowed us to present the contributions and recommendations of managerial types in line to help professionals and institutional managers to improve their policies on the well-being of employees

<p>The main sources of teacher stress stem from difficulty in maintaining classroom discipline, time pressures, workload demands, excessive change, being evaluated by others, challenging relationships with colleagues and poor working conditions. This study therefore highlights the significant relationship between occupational stressors and the stress experienced by teachers at high risk secondary schools in the Western Cape. Occupational stress is related to job satisfaction, job overload and job control. The coping strategies of teachers at high risk secondary schools are explored. The results indicate that there were no significant relationships between teacher stress and job satisfaction, job overload and job control at high risk secondary schools in the Western Cape. Job satisfaction however, showed an inverse, albeit not significant relationship to teacher stress. Furthermore, male and female teachers respond differently to these occupational stressors. Females were more prone to the experience of stress than males. The recommendations are based on the conclusions drawn from the study. In conclusion, occupational stress is considered a major source of stress for teachers, which needs to be addressed more vigorously at high risk secondary schools in the Western Cape.</p>

<p>The main sources of teacher stress stem from difficulty in maintaining classroom discipline, time pressures, workload demands, excessive change, being evaluated by others, challenging relationships with colleagues and poor working conditions. This study therefore highlights the significant relationship between occupational stressors and the stress experienced by teachers at high risk secondary schools in the Western Cape. Occupational stress is related to job satisfaction, job overload and job control. The coping strategies of teachers at high risk secondary schools are explored. The results indicate that there were no significant relationships between teacher stress and job satisfaction, job overload and job control at high risk secondary schools in the Western Cape. Job satisfaction however, showed an inverse, albeit not significant relationship to teacher stress. Furthermore, male and female teachers respond differently to these occupational stressors. Females were more prone to the experience of stress than males. The recommendations are based on the conclusions drawn from the study. In conclusion, occupational stress is considered a major source of stress for teachers, which needs to be addressed more vigorously at high risk secondary schools in the Western Cape.</p>

The stress at work has been too investigated in Brazil and abroad due to their harmful consequences to individuals and organizations. The profession of driver has already been identified as one of the most subject to the occurrence of stress. In view of these issues, the present study aimed to know which factors bus drivers consider as stressors at work, and also identify wheather they are under stress, and which are the symptoms and the stress phase they present. A sample with 134 drivers from two public transportation companies in Uberlandia, Minas Gerais, participated in this study, using as instrument an interview script composed by questions related to the perceived stress factors, to personal and professional data and the Lipp Inventory of Stress for Adults - ISSL. All data obtained have been entered into a spreadsheet SPSS for Windows program, version 17.0, for performing statistical analysis. The answers obtained with the interviews were subjected to content analysis, getting seven categories of stressors, among them "traffic", "social relationships" and "pressure of time" were predominant. Personal and professional data were correlated with data about stress using statistical analysis through Pearson correlation and Chi-square. The analysis by the Pearson coefficient showed that the greater the time in the current company, more symptoms of stress were reported. The associations obtained with Chi-square only were significantly to those who responded positively to the questions "Are you experiencing a problem outside the work situation that is causing your stress?" and/or "Have you ever had any health problem due to your work?" Further the subjects that have pointed the categories Low power" and "Social relationships" represented a proportional greater stress than those who haven t. The index of stress presented by the sample was 34,3%, and that was considered comparatively low. Among the drivers who have stress, the resistance phase and the psychological symptoms were predominant. It is suggested that future research investigate the specific working conditions of Uberlândia and the public transportation companies of the city. / O estresse no trabalho tem sido tema bastante pesquisado no Brasil e no exterior devido às suas conseqüências nocivas aos indivíduos e às organizações. A profissão de motorista já foi identificada como uma das mais sujeitas à ocorrência do estresse. Tendo em vista estas questões, o presente estudo visou conhecer quais os fatores considerados pelos motoristas de ônibus urbano como geradores de estresse no trabalho, assim como identificar se os mesmos estão sob estresse, qual a sintomatologia presente e a fase de estresse em que os sujeitos se encontram. Uma amostra com 134 motoristas de duas empresas de transporte coletivo de Uberlândia, Minas Gerais, participou do estudo utilizando-se como instrumento um roteiro de entrevista composto de questões a respeito dos fatores percebidos de estresse, um questionário de dados pessoais e profissionais e o Inventário de Stress para Adultos de Lipp - ISSL. Todos os dados obtidos foram digitados em uma planilha do programa SPSS for Windows, versão 17.0, para realização de análises estatísticas. As respostas obtidas com as entrevistas foram submetidas à análise de conteúdo obtendo-se sete categorias de fatores estressores, entre as quais se sobressaíram Trânsito , Relacionamentos sociais e Pressão do tempo . Os dados pessoais e profissionais foram correlacionados com os dados a respeito do estresse utilizando-se análise estatística por meio de correlações de Pearson e Qui-quadrado. As análises através do coeficiente r de Pearson revelaram que quanto maior o tempo de trabalho na empresa atual, maior a quantidade de sintomas de estresse relatados. As associações obtidas com o Qui-quadrado em relação aos dados pessoais e profissionais só foram significativas para quem respondeu afirmativamente às perguntas Está passando por algum problema fora da situação de trabalho que esteja lhe causando estresse? e Você já teve algum problema de saúde devido ao seu trabalho? . Também os sujeitos que citaram as categorias de estressores Baixo poder de decisão e Relacionamentos sociais representaram uma proporção maior de estresse do que os que não citaram. O índice de estresse apresentado pela amostra foi de 34,3%, considerado comparativamente baixo. Dentre os motoristas que apresentaram estresse predominou a fase de resistência e a sintomatologia psicológica. Sugere-se que futuras pesquisas investiguem as condições de trabalho específicas de Uberlândia e das empresas de transporte da cidade. / Mestre em Psicologia Aplicada

Magister Commercii - MCom / The main sources of teacher stress stem from difficulty in maintaining classroom discipline, time pressures, workload demands, excessive change, being evaluated by others, challenging relationships with colleagues and poor working conditions. This study therefore highlights the significant relationship between occupational stressors and the stress experienced by teachers at high risk secondary schools in the Western Cape. Occupational stress is related to job satisfaction, job overload and job control. The coping strategies of teachers at high risk secondary schools are explored. The results indicate that there were no significant relationships between teacher stress and job satisfaction, job overload and job control at high risk secondary schools in the Western Cape. Job satisfaction however, showed an inverse, albeit not significant relationship to teacher stress. Furthermore, male and female teachers respond differently to these occupational stressors. Females were more prone to the experience of stress than males. The recommendations are based on the conclusions drawn from the study. In conclusion, occupational stress is considered a major source of stress for teachers, which needs to be addressed more vigorously at high risk secondary schools in the Western Cape. / South Africa