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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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Showing 31 to 40 of 985 (0.054 seconds)

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31

Arbeit im Call-Center Tätigkeitsstrukturen, Belastungen und Ressourcen

Timm, Elke January 2003 (has links)
Zugl.: Wuppertal, Univ., Diss., 2003
Call Center Arbeitsbelastung
32

The role of attributional style in a call centre environment this thesis is submitted in partial fulfilment of the degree of Master of Business (Marketing Major), submitted to Faculty of Business, Auckland University of Technology, November 2003.

Fulcher, Patricia Ann. January 2003 (has links) (PDF)
Thesis (MBus) -- Auckland University of Technology, 2003. / Also held in print (65 leaves, 30 cm.) in Wellesley Theses Collection (T 658.812 FUL)
Call centers Employees
33

Arbeit im Call-Center : Tätigkeitsstrukturen, Belastungen und Ressourcen

Timm, Elke January 2007 (has links)
Zugl.: Wuppertal, Univ., Diss., 2003
Call Center Arbeitsbelastung
34

Increasing customer satisfaction through employee satisfaction in a call center environment

Leah, Susan. January 2005 (has links) (PDF)
Thesis, PlanB (M.S.)--University of Wisconsin--Stout, 2005. / Includes bibliographical references.
Call centers Consumer satisfaction.
35

Erfassung der Stressoren und Stressabbau im Call Center : eine empirische Untersuchung zur Wirksamkeit eines Interventionsprogramms am Beispiel eines Inbound Call Center /

Koch, Axel. January 2005 (has links)
Universiẗat, Diss., 2004--Dortmund.
36

A psycho-social intervention/organizational development plan for a mid-sized call center

Streets, Nicole L. January 2006 (has links) (PDF)
Thesis PlanB (M.S.)--University of Wisconsin--Stout, 2006. / Includes bibliographical references.
Communicative competence. Call centers
37

House Roll Call Data

Stewart, Charles 24 June 2005 (has links)
Data taken directly from the web sites of the House and Senate and massaged into usable form. Data are organized by session. Displayed by Congress number, session, and file type. So hou1012 would be data from the house, 101st congress, 2nd session. Code=codebook, Summ= summary file, and Notes= miscellenous notes
house
roll call
38

Senate Roll Call Data

Stewart, Charles 24 June 2005 (has links)
Data taken directly from the web sites of the House and Senate and massaged into usable form. Data are organized by session. Displayed by Congress number, session, and file type. So sen1012 would be data from the senate, 101st congress, 2nd session. Code=codebook, Summ= summary file, and Notes= miscellenous notes
roll call
congress
39

Dynamic contact centers with impatient customers and retrials

Henken, Kirsten January 2007 (has links)
Zugl.: Hannover, Univ., Diss., 2007 / Hergestellt on demand
Call Center Warteschlangentheorie
40

Outsourcing v komerční pojišťovně

Minářová, Jana January 2011 (has links)
No description available.
call centre; costs; outsourcing

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