Made available in DSpace on 2016-04-04T18:29:41Z (GMT). No. of bitstreams: 1 Sueli Aparecida Milare.pdf: 609056 bytes, checksum: 760416320e827018362a4558a8be2d18 (MD5) Previous issue date: 2008-02-13 / The professional profile currently expected from executives in business organizations is not the same of many years ago. Executive coaching is being used by organizations as a tool to help their executives to adapt more efficaciously to the new challenges imposed by globalization. The executive coaching program is based on the evaluation of the individual s performance and his or her difficult to deal with the organizations demands, to help the executives to deal with the development of new competences in reaching the organizational goals. The objective of this study was to evaluate the efficiency of a program of executive coaching. The sample was constituted by ten executives, from different companies located in the metropolitan area of Campinas, whose directors spontaneously looked for the coaching program for their employees; the researcher in her private professional practice developed this coaching program. Evaluations were accomplished at the beginning and at end of the processes and changes were clinically evaluated. The following instruments were employed: EDAO - Operational Scale for Diagnosis of Adaptation, designed to be a measure of the adaptive efficacy; EEM Stage of Change Scale, measures the level of readiness for change: PPA - Personal Profile Analysis, designed to evaluate the individual s predominant or characteristic behavior and AAD Performance Self-Analysis designed to identify the efforts accomplished by the executive concerning the feedback he or she has received from his or her partners and/or chiefs. The last two instruments are usually employed in the researcher's professional practice. Results suggested that the coaching program is efficient in promoting the individual s development as well as new personal competences to reach the organizational goals. It was observed that some profiles added to the management conditions that the executive is submitted in his/her work environment, they can generate inappropriate performance. The study limits are the restricted sample and the researcher herself had accomplished the meetings. New studies can include the executive's follow up after the program, to verify his/her stability and the consolidation of the new developed behaviors. / O perfil profissional que se espera das pessoas no trabalho hoje n?o ? o mesmo que se esperava h? alguns anos atr?s. O coaching de executivos est? sendo usado pelas organiza??es como uma ferramenta para ajudar seus executivos a adaptarem-se mais eficazmente aos desafios impostos pela globaliza??o. O coaching utiliza-se das informa??es obtidas sobre o desempenho e a problem?tica do indiv?duo para, posteriormente, ajud?-lo no desenvolvimento de novas compet?ncias para atingir as metas organizacionais. O objetivo deste estudo foi o de avaliar a efici?ncia de um programa de coaching de executivos para profissionais com n?vel de comando em organiza??es. A amostra ficou constitu?da por dez executivos, de diversas empresas da regi?o metropolitana de Campinas, sendo que seus superiores espontaneamente buscaram o programa desenvolvido pela pesquisadora em sua pr?tica profissional privada. Foram realizadas avalia??es no in?cio e ao final dos processos e as diferen?as clinicamente analisadas. Foram utilizados os seguintes instrumentos: EDAO Escala Diagn?stica Adaptativa Operacionalizada, que fornece uma medida da efic?cia adaptativa; a EEM Escala de Est?gios de Mudan?a, para medir o n?vel de prontid?o para mudan?a: o PPA Personal Profile Analysis, para levantamento da tend?ncia comportamental e AAD Auto-An?lise do Desempenho, para identificar o esfor?o realizado em dire??o aos feedbacks recebidos e da clareza que o executivo possui de poss?veis d?ficits em seu desempenho. Os dois ?ltimos instrumentos s?o usualmente empregados na pr?tica profissional da pesquisadora. Os resultados demonstram que o programa de coaching ? eficiente, permitindo a promo??o e o desenvolvimento de novas compet?ncias pessoais que possibilitam aos executivos atingir suas metas organizacionais. Observou-se que certos perfis adicionados ?s condi??es de gerenciamento a que o executivo est? submetido em seu ambiente de trabalho, poder?o gerar desempenho inadequado. O estudo apresenta limites como o fato da amostra ser restrita e os atendimentos terem sido realizados pela pr?pria pesquisadora. Novos estudos poder?o incluir o acompanhamento do executivo ap?s o programa, para verificar sua estabilidade e a consolida??o dos novos comportamentos desenvolvidos.