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abstract: The aviation industry is considered to be the safest when it comes to transportation of people and property. The standards by which companies provide air transportation are held are very high. Nevertheless, a shortage in the number of pilots exists and companies must look for ways to meet demands. One of the ways to resolve this issue is to introduce unmanned systems on a broader scale – to transport people and property. The public’s perception regarding this issue has not been well documented. This survey identified what the public’s attitude is towards the use of these systems. One hundred fifty-seven people participated in this survey. Statistical analyses were conducted to determine if participant demographics, previous aviation background, and comfort levels were significantly related to various transportation technologies. Those who were comfortable or uncomfortable with self-driving cars kept their same comfort level for other technologies such as drone delivery services. The survey also revealed that the vast majority of respondents did not feel comfortable being a passenger on fully autonomous aircraft. With an overwhelming percentage of society not comfortable with the idea of there being no pilot for the aircraft, it is important for companies working to implement this technology to pay close attention to the public perception of autonomous aircraft. / Dissertation/Thesis / Masters Thesis Technology 2018

Automatiska flygningssystem och kontrollpresentationsenheter utvecklas hela tiden inom flygteknik. Avionik företag skapar datoriserade system som ska kunna automatisera ytterligare aspekter av de operationer som sker i cockpit. Att flyga ska inte bedömas vara något riskfyllt och för att säkerställa säkerhetssynen är det betydelsefullt att ta reda på om människor uppfattar teknikens framgång som positiv. Syftet är att ta reda på människans uppfattning och inställning till automatiserade flygplan. Frågeställningen besvaras genom en empirisk studie där först en noggrann bakgrundsundersökning gjorts för att få fram information om var automatiserade flygplan befinner sig gällande dess utveckling och framgång. Med hjälp av en gedigen bakgrund har en kvantitativ enkät undersökning genomförts som på bästa sätt ger svar på frågeställningen om automatiserade flygplan anses vara ett säkert transportmedel. Majoriteten av respondenterna, 86,9%, anser det vara viktigt eller väldigt viktigt att det finns en pilot som styr flygplanet. Automatiserade fraktflygplan är det som ligger närmast i framtiden jämfört med civila flygplan. Det har framförts att ökad förståelse om teknik ger en ökad tillit till AI och ju mer tillit till AI desto större chans till att skapa en bättre trygghetskänsla till automatiserade flygplan. Det kan även konkluderas att pilotlösa flygplan som styrs från kontrollrum på marken inte bör agera som en övergång till helt automatiserade flygplan. Istället föredras en stegvis automatisering i form av en digital andrepilot som hjälpmedel. Det måste dessutom skapas en större medvetenhet i hur flygplanen opererar för att få passagerare mottagbara till vidare utveckling. Slutligen måste inte automatiserade flygplan vara helt perfekta och eftersträva en omöjlig standard. / Automatic flight systems and control presentation units are constantly being developed in aviation technology. Avionic companies create computerized systems that will be able to automate additional aspects of the operations that take place in the cockpit. Flying should not be judged to be somewhat risky and to ensure safety, it is important to find out whether people perceive the technology's success as positive. The purpose is to find out about the people’s perception and attitude towards automated aircraft. The question is answered through an empirical study in which a thorough background study was first made to obtain information about where automated aircraft are located in relation to its development and success. With the help of a solid background, a quantitative questionnaire survey has been conducted that best answers the question of whether automated aircraft are considered a safe means of transport. The majority of respondents, 86.9%, consider it important or very important that there is a pilot who controls the aircraft. Automated cargo aircraft are the closest in the future compared to civil aircraft. It has been argued that increased understanding of technology gives increased confidence in AI and the more confidence in AI the greater the chance of creating a better sense of security for automated aircraft. It can also be concluded that pilotless aircraft controlled from control rooms on the ground should not act as a transition to fully automated aircraft. Instead, a step-by-step automation in the form of a digital second pilot is preferred. In addition, a greater awareness must be created in how the aircraft operate to get passengers susceptible to further development. Finally, automated aircraft need not be perfectly perfect and strive for an impossible standard.