The main goal of the thesis is to analyze and evaluate awareness and consumer perception of private labels, consumer attitudes towards them and the influence of private labels on consumer buying decisions. The aim is to find out what is the difference in the perception of national brands versus private brands of selected chain stores, including the extent and frequency of private label goods in the shopping baskets of consumers. The first part is devoted to theoretical perspective of brands, private labels and marketing research. The following part is focused on specific private brands and supply analysis of these brands in the Czech Republic. The third and crucial part of the work itself is dedicated to the marketing research and detailed interpretation of the results.

A diploma thesis deals with food quality labels in the Czech Republic. Quality labels are granted by the Department of Agriculture, private companies or by retail chains. The thesis describes various food quality labels granted by various organizations. A research question is: "Prefer costumers buying food with a quality label?" An author conducted a questionnaire research focused on the quality label Klasa, which is granted by the Department of Agriculture of the Czech Republic. Results of the research were compared with a research focused on the other quality label - Regionální potravina. In the following part of the thesis are compared systems of food quality labels in the Czech Republic and in foreign countries. The problem of costs connected with working of private labels is also mentioned in the thesis. Special attention is paid to private labels of food retail chains, because they are very important and economically strong players on the food market in the Czech Republic.

Made available in DSpace on 2016-04-25T16:45:28Z (GMT). No. of bitstreams: 1 Eduardo Pereira de Souza Nogueira.pdf: 1385609 bytes, checksum: 15cf97df7b95578fbf8090febfeb2039 (MD5) Previous issue date: 2010-06-09 / Currently, there has been a growing discussion of the environmental impact on consumption patterns, in which lifestyles and society s consumption models are increasingly being questioned. As a result of this new relationship with the environment, of both consumers and society, the opportunity to use Marketing geared to sustainability applied to private label products of large supermarket chains in the country arises. Retail plays a key role in the day-to-day life of individuals, and may be an agent of attitude and behavioral change of consumers, since such consumers change may ensure the necessary resources for the future generations. The present study aims at analyzing the use of green marketing as a tool for building a competitive advantage for private label brands in the supermarket segment. By searching authors such as Reginaldo Dias, Nirmalya Kumar, Jan-Benedict Steenkamp, Michael Porter and Zymunt Bauman, in addition to field work involving interviews with professionals from two of the largest supermarket chains in the Brazilian market, an analysis was carried out as to how these organizations use green marketing in the management of their own brands. It was finally concluded that the social concern of the sustainable development of the planet leads to an environmental concern in all segments: economy, education and politics. Although social responsibility is discussed today, this research reveals that the actions are still very subtle, and green marketing actions regarding private label brands are still incipient / Atualmente se intensifica a discussão do impacto ambiental dos padrões de consumo, e cada vez mais se questionam o estilo de vida e os moldes de consumo da sociedade. Como resultado dessa nova relação com o meio ambiente, tanto por parte de consumidores quanto pela sociedade, surge a oportunidade do uso do Marketing orientado para a sustentabilidade aplicado aos produtos de marcas próprias das grandes redes de supermercados do país. O varejo desempenha um papel fundamental na vida cotidiana dos indivíduos e pode ser um agente de transformação de atitudes e de comportamentos dos consumidores, pois a mudança do comportamento do consumidor poderá garantir os recursos necessários para as próximas gerações. O presente estudo procura analisar o uso do marketing verde como ferramenta para a construção de diferencial competitivo para produtos de marcas próprias no segmento de supermercados. Por meio de uma pesquisa bibliográfica de autores como Reginaldo Dias, Nirmalya Kumar, Jan-Benedict Steenkamp, Michael Porter e Zymunt Bauman, além de trabalho de campo com entrevistas junto às duas maiores redes de supermercados do mercado brasileiro, foi verificado e analisado como essas organizações utilizam do marketing verde no gerenciamento de suas marcas próprias. Considerou-se ao final que a preocupação social do desenvolvimento sustentável do planeta desperta uma preocupação ambiental em todos os segmentos: economia, educação e política. Hoje, se fala em responsabilidade social, porém a pesquisa revela que as ações ainda são muito sutis e as ações de marketing verde, nos produtos de marcas próprias, são ainda incipientes

Made available in DSpace on 2016-03-15T19:26:21Z (GMT). No. of bitstreams: 1 Antonio Carlos Drugg.pdf: 1154525 bytes, checksum: 4a328a0c501731c75849239acaade3d0 (MD5) Previous issue date: 2006-05-31 / The supply chain management involves participants with conflicting objectives. Attrition situations naturally occur and the use of power defines the conformation of the supply chain. Such attritions can, eventually, modify the product offered to the consumer, in the last loop of the chain. On the private label issue the behavioral dimension of the supply chain is even more accentuated because of differentiated retailer-manufacturer relationship. This paper analyzes the development and commercialization of private label products in the context of the supply chain. Using multiple case studies it was found that the private label factor does not contribute to minimizing the conflict, and in the contrary it might become a source of disagreements. / A cadeia de suprimentos envolve participantes com objetivos conflitantes. Naturalmente, então, formam-se situações de atrito, nas quais o poder de interferência de uma empresa sobre as decisões estratégicas da outra acaba por definir, muitas vezes, a conformação final da cadeia. Tais atritos podem, eventualmente, alterar características do produto ofertado ao consumidor final, que fica no último elo dessa cadeia. Quando o assunto é marcas próprias esse aspecto comportamental da cadeia de suprimentos fica ainda mais atenuado por haver uma relação diferenciada de fornecimento entre produtor e varejista. O objetivo deste estudo foi a análise do desenvolvimento e comercialização de marcas próprias dentro do contexto conflituoso da cadeia de suprimentos, utilizando para isso o método de estudo de casos múltiplos. Concluiu-se que nos casos estudados o fornecimento de marcas próprias não contribui para amenização do problema de conflito, pelo contrário, pode tornar-se uma fonte de desavenças.

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Submitted by Olegário Araújo (olegarioaraujo@gmail.com) on 2018-03-23T23:24:12Z No. of bitstreams: 1 FGV_EAESP_MCD_master_thesis_Olegario_Araujo_23_03_18.pdf: 1414422 bytes, checksum: 434b8d8205dce32e92e2acfbc9249916 (MD5) / Rejected by Debora Nunes Ferreira (debora.nunes@fgv.br), reason: Prezado, Referente a conferencia, o titulo não confere conforme a defesa da banca realizada no dia 27/02/2018. Peço a gentileza, a correção. Atenciosamente, Débora. on 2018-03-27T16:19:57Z (GMT) / Submitted by Olegário Araújo (olegarioaraujo@gmail.com) on 2018-03-28T03:07:34Z No. of bitstreams: 1 FGV_EAESP_MCD_master_thesis_Olegario_Araujo_23_03_18.pdf: 1414422 bytes, checksum: 434b8d8205dce32e92e2acfbc9249916 (MD5) / Approved for entry into archive by Debora Nunes Ferreira (debora.nunes@fgv.br) on 2018-03-28T15:46:20Z (GMT) No. of bitstreams: 1 FGV_EAESP_MCD_master_thesis_Olegario_Araujo_23_03_18.pdf: 1414422 bytes, checksum: 434b8d8205dce32e92e2acfbc9249916 (MD5) / Approved for entry into archive by Isabele Garcia (isabele.garcia@fgv.br) on 2018-03-28T18:04:47Z (GMT) No. of bitstreams: 1 FGV_EAESP_MCD_master_thesis_Olegario_Araujo_23_03_18.pdf: 1414422 bytes, checksum: 434b8d8205dce32e92e2acfbc9249916 (MD5) / Made available in DSpace on 2018-03-28T18:04:47Z (GMT). No. of bitstreams: 1 FGV_EAESP_MCD_master_thesis_Olegario_Araujo_23_03_18.pdf: 1414422 bytes, checksum: 434b8d8205dce32e92e2acfbc9249916 (MD5) Previous issue date: 2018-02-27 / Emerging markets are considered relevant for international manufacturers and retailers to grow their turnovers. In order to achieve their goals, manufacturers and retailers are executing different initiatives to attract new customers such as in-store promotions. However, both in the US and here in Brazil, the results of these actions are questioned. Retailers are also investing in their Private Labels (PLs), which can alter the competitive dynamics within the categories. In the United States and Europe, studies were conducted to assess in-store promotions, impulses and responses in short-term and long-term sales for National Brands (NBs) and also Private Labels (PLs). The research question of this study was to evaluate if in Brazil, an emerging market, the attractiveness of Weighted Distribution, Price and Promotions of National Brands and Private Labels provide similar responses to the impulses. In order to evaluate if the impulses provide long-term residual effects for National Brands (NBs) and Private Labels (PLs), Vectors of Auto Regression (VAR) model was used in a continuous panel of self-service food stores in Greater São Paulo, which is the main metropolitan region of Brazil. The databases by categories (powdered coffee, biscuit, and ready-to-serve fruit juice) contained information of 25 months (November 2013 to November 2015) for each variable (Weighted Distribution, Price and Promotions), by NBs and PLs. The result of this study points out that there is a difference in responses to the impulses (distribution, price, and promotions) between NBs and PLs. National Brands (NBs) showed a greater number of situations with positive residual effects on long-term sales. However, the long-term response on sales occurred only for less than the half of the total potential situations. In other words, more than half of the total potential situations give an absence of statistical significance. The study indicates that there are retailers developing differentiated actions with Private Labels and obtaining, in their sales, positive long-term residual effects. Although modestly, this study contributes to the retail literature by using an econometric model (VAR) to analyze the impulse in some in-store attractiveness variables their long-term sales response to NBs and PLs in an emerging market. In short, the main contribution from the observations of the analyzed categories is that it is possible to Private Label compete without price sensibility and also positioning PL above the average price of the category/segment. The results also suggest that there is an opportunity to review the modus operandi of in-store promotion to get better results. / Mercados emergentes são importantes para as receitas totais de fabricantes e varejistas internacionais. Estudos de companhias globais de pesquisa, que atuam no Brasil, apontam que os investimentos em ações promocionais no ponto-de-venda, pelas Marcas de Fabricantes, aumentaram, mas há questionamentos quanto ao retorno destas iniciativas. Os varejistas também têm investido em Marcas Próprias. Nos Estados Unidos e Europa há vários estudos sobre o estímulos dentro do ponto-de-venda para as Marcas dos Fabricantes e Marcas Próprias e o impacto nas vendas no curto e longo prazo. O objetivo central deste estudo é avaliar se, em um mercado emergente, o nivel de atratividade das ações realizadas pelas Marcas de Fabricantes e Marcas Próprias dentro das lojas proporcionam respostas similares de curto e longo prazo aos impulsos realizados. Para analisar os efeitos destes impulsos foi utilizado o modelo de Vetores de Auto Regressão (VAR) em um painel continuo de lojas de autosserviço alimentar, na principal região metropolitana do Brasil, a Grande São Paulo. As bases de dados por categoria (Café em Pó, Biscoito e Suco Pronto para Consumo), continham informações de 25 meses (novembro de 2013 à novembro de 2015), com dados de distribuição ponderada, preço e promoções, O resultado deste estudo aponta que há diferenças entre Marcas de Fabricantes e Marcas Próprias nas respostas de longo prazo aos estímulos promocionais. Embora as Marcas de Fabricantes tenham apresentado um maior número de situações com efeitos residuais positivos nas vendas de longo prazo do que as Marcas Próprias, apenas menos da metade das situações apresentaram resultados de longo prazo. O estudo também sinaliza que há varejistas desenvolvendo ações diferenciadas com Marcas Próprias e obtendo, em suas vendas, efeitos residuais positivos de longo prazo, na mesma intensidade das Marcas de Fabricantes. Embora de forma modesta, esta pesquisa contribui para a literatura ao utilizar um modelo econométrico (VAR) para analisar os impulsos aplicados em distribuição, preço e promoção das Marcas dos Fabricantes e das Marcas Próprias em um mercado emergente. A principal contribuição deste estudo, a partir das categorias analisadas, é que a Marca Própria, não necessariamente, precisa atuar apenas com um posicionamento de preço baixo e/ou reduzir preços para competir dentro da categoria ou segmento no qual está inserida. Além disto, o estudo também sugere que as há espaço para rever as práticas promocionais ou até operacionais, considerando o baixo retorno proporcionado para Marcas de Fabricantes e Marcas Próprias.

This thesis deals with the topic "Analysis of consumer behavior in the segment of private labels". Its main aim was to make an analysis of the Czech market with goods called "private label". Introductory part of the thesis contains a survey of theoretical knowledge from the sphere of marks, private labels, market research and consumer{\crq}s behavior. The second part deals with detailed description and analysis of the private labels{\crq} offer, an on-line research of consumers detecting consumer´s behaviour. In the final part of this thesis there are proposed certain steps pointing at the optimal and best solution for winning and afterwards keeping their consumer.

A travers le cas des fournisseurs de Marques de Distributeurs (MDD) en agro-alimentaire, cette thèse vise à montrer que la satisfaction du fournisseur peut être expliquée par la proximité entre ce dernier et son distributeur. En adoptant une posture épistémologique positiviste et une démarche hypothético-déductive, nous avons réalisé une revue de littérature qui a permis d’élaborer un modèle conceptuel. Celui-ci postule que la proximité, déclinée en quatre dimensions-proximité relationnelle, proximité identitaire, proximité de processus et proximité géographique, est un antécédent de la confiance et in fine de la satisfaction de cette relation B to B. Afin de tester les hypothèses formulées, nous avons ensuite mené une étude empirique auprès de 93 fournisseurs de MDD de la Grande Distribution Alimentaire. Une première phase de collecte des données s’est déroulée au salon MDDEXPO en avril 2014 et a permis de recueillir 51 questionnaires. La deuxième phase de collecte a été réalisée via le réseau social numérique professionnel VIADEO et a permis de recueillir 42 réponses. Puis, nous avons soumis notre modèle au test avec la méthode PLS sous le logiciel SMARTPLS3. Les résultats de cette recherche montrent que deux dimensions de la proximité permettent d’accroitre directement la satisfaction du fournisseur de MDD de la relation, sans « passer par la confiance du fournisseur de MDD envers son distributeur ». / Through the case of private label supplier in food sector, this thesis aims to show that the satisfaction of private label supplier can be explained by the proximity with his distributor. By adopting a positivist epistemological position and hypothetical-deductive approach, we conducted a literature review that allowed us to develop an integrative model made up of four dimensions: relational proximity, identity proximity, process proximity and geographical proximity. Then realized an empirical study alongside 93 suppliers of private label. A first data collection stage took place in MDDEXPO on April 2014 and has enabled to collect 51 questionnaires. The second phase of collection was done via VIADEO and which came up with 42 responses. Further, we submitted our model to test using PLS method under SMARTPLS3 software. The results of this research show that two dimensions of proximity have direct relationship with increasing private label supplier satisfaction. They are, in the order of importance of structural relations, level of cooperation (relational proximity) and adaptations (process proximity). They also indicate that three dimensions of proximity are used to increase the satisfaction of private label supplier. They are , in order of importance of structural relationships, identity proximity (shared values), social bonds (sub-scale relational proximity) and geographic proximity. Moreover, they show that two sub-dimensions of proximity do not significantly influence the confidence nor the satisfaction of private label supplier to its retailer. It is a question of information exchange (relational proximity) and idiosyncratic assets (process proximity).

The goal of diploma thesis entitled: "The perception of private labels by Czech and Slovak consumers" was to do own marketing survey, aimed on perception of assortment marked as "organic" by consumer, and as well on organic food assortment under the private labels of retail chains acting in the Czech and the Slovak Republic. Based on survey results and market analysis to assess the current status and trends on the market with organic products and also bring conclusions and recommendations concerned the strategies for further action in "ORGANIC" domain.

This thesis deals with the purchase behavior and habits of consumers in the retail chain COOP, particularly cooperative COOP Hořovice. The work consists of two main parts -- theoretical and practical. The theoretical part solves the issue of purchase behavior of consumer and the factors that influence on consumer during all phases of their purcasing decisions, from a general perspective. Regarding the solving issue work also provides information about private labels, which are typical for retail. Furthermore it includes basic knowledge of marketing research and its phases. The practical part is beginning with important data about the cooperative COOP Hoovice (history, basic information, offered services and private labels). Recommendations for improvements are based on the course of research and its results interpretation.