The developmental period of adolescence typically refers to the years between 13 and 19, and is associated with developmental tasks that help youth become young adults. The transition to adulthood is typically recognized by common adulthood benchmarks such as leaving home, finishing school, marriage, financial independence and having children. However, many young men and women attending college remain financially and emotionally dependent on their parents, as they have not entered the professional work ranks and are faced with the challenges of college. Increasingly, colleges and universities are becoming places to help teach young people to become prepared for the professional ranks and engaged with the world that surrounds them. However, very little research in higher education is focused on the developmental benefits associated with the college experience. The purpose of this study was to examine the presence of developmental supports for self-determination and initiative in a student leadership program. Throughout the youth development literature, self-determination and initiative are recognized as important internal capacities that aid young people as they transition to adulthood. These concepts provide the theoretical lens for a qualitative case study of a college leadership group. Data were gathered through in-depth semi-structured interviews, observations, a year end focus group, and supplemented by a review of the organizational instruments and tools they develop. Findings from this study confirm past studies of youth development organizations and extend this work by applying it to the developmental period of emerging adulthood. For the leadership group under investigation, initiative and self-determination were supported primarily through the actions of peers within the group. The experience of student leaders often shaped how the group was led, and these leaders became an important source of support for the basic needs of relatedness, competence, and autonomy within the group. The study covers a three-year period, and contrasts how peer leadership changed and impacted group functioning and performance over time. Practical implications of the study relate to the important role of faculty and graduate student advisors in training and monitoring student leaders before these individuals take a formal leadership role for these groups.

People experience autonomy when they perceive their behaviour to be volitional and they feel controlled when their behaviour is driven by external demands or internal pressures. Gaine and La Guardia (2009) developed the Motivations for Relational Activities (MRA) scale to assess the extent to which romantic partners feel autonomous and controlled in a variety of specific relational activities. In a sample of mostly non-married individuals, Gaine and La Guardia (2009) found that the more willing and the less pressured individuals feel to engage in relational activities, the greater their relationship well-being. Study 1 examined whether autonomous and controlled activity motivations have similar implications for relationship well-being for married individuals. Results replicated the results from the non-married sample (Gaine & La Guardia, 2009). Study 2 assessed the relational activity motivation of both partners in married and common-law relationships and examined how one’s own motives relate to one’s own relationship well-being and one’s partner’s relationship well-being. Results suggested that one’s own motivations toward relational activities predict one’s own relationship well-being but not one’s partner’s well-being, with the exception of men’s relationship satisfaction, which was positively predicted by women’s autonomous activity motivation. Study 2 also employed daily diaries to examine the implications of each partner’s activity motivations for partners’ daily relational functioning and well-being. Results showed that when individuals are more willing and less pressured to engage in relational activities, they experience greater daily relationship well-being. Further, when individuals are more willing and less pressured in their relational activities, they are observed by their partner to be more engaged and responsive on a day-to-day basis. Finally, women’s willing engagement of relational activities emerged as a particularly important predictor of their own as well as men’s relational functioning and wellness.

Feedback sign (positive, negative, or no feedback sign) and feedback style (autonomous, controlling, or no feedback style) were manipulated in a 3x3 repeated measures design. Two hundred thirty-three undergraduate students from introductory psychology classes completed measures of perceived competence, perceived choice, and interest over four time periods. Interest was regressed on perceived competence, perceived choice, and a moderation analysis revealed that perceived choice moderated the effect of perceived competence on interest. Creative answers to open-ended problems were assessed after time 2 (before feedback), and after time 3 (after feedback). Feedback style (autonomous, controlled, and neutral) and Feedback sign (positive, negative, and neutral) manipulations were analyzed using a 3x3 ANOVA, revealing no effect of feedback. Post-hoc analyses using perceived difficulty of the first creative problem as a covariate revealed an interaction of feedback style and difficulty, limiting between subjects analyses. Creativity was also regressed on interest. Pre-feedback interest predicted creativity according to expectations, but post-feedback interest did not predict creativity. Creativity did predict post-performance interest, possibly implying that interest is not a valid proxy for intrinsic motivation in within-subjects designs. Future studies should test the proposition that feedback affects intrinsic motivation, which in turn affects creative performance, and creative performance affects interest.

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The developmental period of adolescence typically refers to the years between 13 and 19, and is associated with developmental tasks that help youth become young adults. The transition to adulthood is typically recognized by common adulthood benchmarks such as leaving home, finishing school, marriage, financial independence and having children. However, many young men and women attending college remain financially and emotionally dependent on their parents, as they have not entered the professional work ranks and are faced with the challenges of college. Increasingly, colleges and universities are becoming places to help teach young people to become prepared for the professional ranks and engaged with the world that surrounds them. However, very little research in higher education is focused on the developmental benefits associated with the college experience. The purpose of this study was to examine the presence of developmental supports for self-determination and initiative in a student leadership program. Throughout the youth development literature, self-determination and initiative are recognized as important internal capacities that aid young people as they transition to adulthood. These concepts provide the theoretical lens for a qualitative case study of a college leadership group. Data were gathered through in-depth semi-structured interviews, observations, a year end focus group, and supplemented by a review of the organizational instruments and tools they develop. Findings from this study confirm past studies of youth development organizations and extend this work by applying it to the developmental period of emerging adulthood. For the leadership group under investigation, initiative and self-determination were supported primarily through the actions of peers within the group. The experience of student leaders often shaped how the group was led, and these leaders became an important source of support for the basic needs of relatedness, competence, and autonomy within the group. The study covers a three-year period, and contrasts how peer leadership changed and impacted group functioning and performance over time. Practical implications of the study relate to the important role of faculty and graduate student advisors in training and monitoring student leaders before these individuals take a formal leadership role for these groups.

Thesis--Sarajevo, 1952. / At head of title: Miroslav, R. Đorđević. Includes bibliographical references.

I dagens informationssamhälle blir konkurrensen allt hårdare och servicen gentemot kunden ett allt viktigare konkurrensmedel. Servicen som frontpersonal levererar gentemot kunderna blir extra viktig inom tjänsteföretag då det är en central del av verksamheten. För att frontpersonalen ska vilja göra ett så bra arbete som möjligt och agera serviceinriktat i interaktionen med kunderna är det då viktigt att de är motiverade. Handlingsfrihet är ett verktyg för att motivera sina anställda och innebär, ”Att ge anställda befogenhet att själva fatta beslut och agera efter eget huvud i problematiska situationer”. Det finns många studier som tyder på att handlingsfrihet hos frontpersonalen kan leda till ökad arbetstillfredsställelse som i sin tur kan leda till ökad motivation och bättre arbetsprestation.   Handlingsfrihet behöver dock inte nödvändigtvis leda till en mer motiverad frontpersonal som levererar en bättre service gentemot kunderna. Det är inte passande att ge alla i personalen handlingsfrihet eftersom inte alla vill axla det ansvar som följer med handlingsfriheten. En väl fungerande handlingsfrihet kan leda till ökad servicekvalitet gentemot kunden samtidigt som frontpersonalen upplever ett ökat förtroenden, välmående och motivation. Detta skulle då utgöra en yttre autonomt motiverande faktor vilket är när yttre motivationsfaktorer stämmer överens med individens egna värderingar och denne finner en inneboende glädje samt vilja i att utföra uppgifterna. Samtidigt kan en misslyckad handlingsfrihet även leda till stress och osäkerhet som i sin tur kan resultera i felaktiga beslut, försämrad servicekvalitet och en minskad motivation. Människor är olika och reagerar på olika sätt i olika situationer, vissa kanske stimuleras av ansvarstagande, ökat förtroende och utrymme för kreativitet och frihet i sitt handlingsutrymme samtidigt som andra kan vara intresserade av att ha tydliga riktlinjer för vad som ska göras oavsett situation. Utifrån ovanstående bakgrund har studien följande problemformulering:   Hur påverkar handlingsfrihet frontpersonalens upplevda yttre autonoma motivation inom tjänsteföretag?   Syftet med denna studie är att skapa en fördjupad kunskap om hur handlingsfrihet påverkar frontpersonalens yttre autonoma motivation samt att resultatet ska kunna användas av ledare inom främst tjänstesektorn.   Studien använder sig av en kvalitativ metod med en induktiv ansats som grund. För insamlandet av data har elva semistrukturerade intervjuer genomförts och transkriberat där respondenterna utgörs av kundtjänstpersonal på de fem största bankerna.   Slutsatserna visar att handlingsfrihet kan leda till en ökad yttre autonom motivation. Om det ger en ökad yttre autonom motivation eller inte beror dock till stor del på individens egen inställning till handlingsfrihet. För att kunna avgöra om handlingsfrihet passar för individen kan ledaren identifiera det genom att analysera individernas personlighetsdrag. Detta då det finns ett tydligt samband där de respondenter med högre grad av personlighetsdragen tenderar att skapa en ökad yttre autonom motivation vid mycket handlingsfrihet medan de personer som med en lägre grad av personlighetsdragen istället tenderar att få en minskad motivation av handlingsfrihet.

Syftet med studien var att undersöka om det förelåg några skillnader i upplevelsen av inre arbetsmotivation och arbetstillfredsställelse bland tjänstemannakonsulter inom ett bemanningsföretag beroende på antal uppdrag. Syftet var även att undersöka om det förelåg någon interaktionseffekt mellan hur väl uppfyllda de inre motivationsbehoven var och antal uppdrag. Ytterligare ett syfte var att undersöka vilket motivationsbehov som predicerade generell arbetstillfredsställelse främst. Studien genomfördes inom ett bemanningsföretag i mellansverige, där 70 tjänstemannakonsulter deltog genom att besvara en webbenkät. Mätinstrumenten som användes var Basic Need of Satisfaction at work scale (BNS) och Minnesota Satisfaction Questionnaire (MSQ). BNS mätte de inre motivationsbehoven; autonomi, kompetens och samhörighet och MSQ mätte inre och yttre arbetstillfredsställelse. Resultatet visade en signifikant skillnad i upplevelse av de inre motivationsbehoven där kompetens och samhörighet skattades högre än autonomi. Resultatet visade även att autonomi predicerade generell arbetstillfredsställelse främst i gruppen med 1-3 uppdrag medan i gruppen med 4-12 uppdrag var det kompetens som predicerade generell arbetstillfredsställelse främst. / The purpose of the study was to examine whether there were any experience difference of intrinsic work motivation and work satisfaction among agency workers depending on the amount of assignments. The purpose was also to examine whether there was an interaction between the amounts of assignments and how well met the work motivations needs were and finally to examine which motivation needs that predicted general job satisfaction best in the groups. The study was conducted within an employment agency in Sweden, where 70 agency workers participated by answering an online questionnaire. The measuring instruments used were Basic Need of Satisfaction at work scale (BNS) and Minnesota Satisfaction Questionnaire (MSQ). BNS measured the intrinsic motivation needs; autonomy, competence and relatedness while MSQ measured internal and external work satisfaction. The results showed that there was a significant difference in the experience of the intrinsic motivation needs; competence and relatedness was higher estimated than autonomy. The results also showed that autonomy was the best predictor of general job satisfaction in the group with 1-3 assignments while competence was the best predictor of general job satisfaction in the group with 4-12 assignments.

Although previous research has examined the relationship of teachers' school context to both teacher motivation and retention (Coladarci 1992; Hoy and Woolfolk 1993; Uline 2008; Skaalvik and Skaalvik 2010), very little research has looked at the role of teachers' professional development experiences to these outcome variables, nor has the role of motivation in the relationship between school contextual factors and teachers' professional commitment been examined. This study tested a model of teacher motivation that measures the relationships of teacher background variables, professional development experiences, and school climate to teacher self-determination and professional commitment. Teacher self-determination was hypothesized in this model to mediate the relationship between these teacher background and contextual variables to teachers' professional commitment. The fit of the model was analyzed using Structural Equation Modeling, with a multiple group analysis employed to determine whether significant differences existed between public and charter school teacher participants. Results of this investigation revealed that with some modifications, the proposed model obtained good fit (using multiple fit indices) for both groups, with parameters allowed to vary freely. Due to possible differences between groups in measurement and structural model path coefficients, models for each group of teachers are interpreted separately. Implications of the final models as well as limitations of the study are discussed.

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