Made available in DSpace on 2016-12-23T14:36:51Z (GMT). No. of bitstreams: 1 Anailza Perini de Carvalho.pdf: 2102005 bytes, checksum: 62338c30ce6b075a5a5d3f201bfa54f6 (MD5) Previous issue date: 2010-12-15 / Este trabalho tem como objeto as representações sociais da pobreza e do usuário pobre da assistência social existentes entre os profissionais que trabalham na implementação da Política de Assistência Social da Prefeitura de Vitória (ES). Seu objetivo principal é identificar e analisar tais representações. Como procedimentos metodológicos da investigação que o fundamenta, realizamos pesquisa bibliográfica, pesquisa documental, observação não participante, entrevista semi-estruturada com profissionais de diferentes categorias que atuam na implementação daquela política e análise de conteúdo, para o que foram de importância capital alguns eixos principais da Teoria das Representações Sociais. A partir do pressuposto de que as atividades desenvolvidas pelos profissionais, nas políticas sociais seja em sua formulação, seja em sua execução , são, em grande parte, fundamentadas em escolhas baseadas nos valores por eles adotados, de maneira explícita ou implícita, chegamos às seguintes conclusões: os profissionais entrevistados apresentam os Centros de Referência da Assistência Social como importante espaço de participação pelos usuários, mas, ao mesmo tempo, consideram existir limites a essa participação; manifestam conhecimento da assistência social como direito, mas parte deles ainda refere-se a ela com um linguajar que lembra a prática do favor; afirmam que o sistema capitalista e a própria história são responsáveis pela existência da condição de pobreza, mas, de maneiras diversas, a maioria deles acaba culpabilizando o pobre pela situação em que vive; representam os usuários a partir do pressuposto da falta, tendendo a vê-los, assim, como ―não sujeitos‖; devido a isso e a não representar os usuários da Política de Assistência Social em sua positividade concreta, podem, ainda que involuntariamente, contribuir para obstaculizar o protagonismo e a participação efetiva daqueles usuários na Política de Assistência Social e na luta por direitos / This study examines the social representations of poverty and of the poor users of social care services existing among professionals that implement the Social Care Policy in the City of Vitória, ES (Brazil). Its main purpose is to identify and analyze these representations. Bibliographical research, documental research, non-participant observation, semi-structured interviews with professionals of various categories that implement such policy and content analysis approach were carried out as methodological procedures to support this study. Some of the main lines of the Social Representation Theory were essential in this investigation. Based on the assumption that the activities performed by social policy professionals, whether in its planning or in its accomplishment, are mostly founded on choices based on the values explicitly or implicitly adopted by them, we concluded the following: the professional interviewed see the Social Care Reference Centers as important spaces for users participation, but, on the other hand, they consider that there are restrictions to such participation; the professionals acknowledge social care as a right, but some of them still refer to it as if it were a favor done; they claim the capitalist system and history itself are responsible for poverty, but in different ways they blame the poor themselves for their situation; because their representations of the users are based on the lack paradigm, they tend to see the users as ―non-subjects‖; for this reason and for not representing Social Care Policy users by taking into account their ―concrete positiveness‖, such professionals can, even though unintentionally, contribute to hindering users protagonism and their effective participation in Social Care Policy and in the fight for rights

Objective: Research on the association of empathy and burnout within professional health care workers has shown that the work is posing a risk for burnout. Empathy and compassion abilities are essential to understand others and when working with caring for others. Research from social neuroscience and psychology has forwarded findings indicating the risk of a negative side of empathy – empathic distress being associated with ill health such as burnout. Contrary, compassion has been shown to be associated with health benefits. Research integrating knowledge from social neuroscience and psychology is needed to inform evidence-based health promotion in the workplace arena. Aim: The aim is to investigate if empathic distress among professional health care workers is associated with burnout, and if compassion has a buffering effect on burnout. Design: A cross-sectional, within-group survey study is employed, using a quantitative explorative approach. 105 participants identified as professional health care workers was included. The bio-psychosocial model was used as a theoretical analysing tool. Results: Results showed a significant positive association between empathic distress and client-related burnout. Compassion was found to be negatively associated with client-related burnout, however, not significant. Multiple regression analysis showed no significant effect of empathic distress, compassion or theory of mind to predict burnout. Conclusion: Empathic distress was found to be significantly associated with client-related burnout. The study integrated social neuroscience and psychology theories, which can inform health promotion programs within social workplace settings especially for a vulnerable group in risk of burnout such as professional health care workers.