Chinese people have been theorized to be particularly sensitive to social face and avoid direct discussion in conflict to promote interpersonal harmony. This study uses the theory of social face to predict Chinese employees’ strategies to avoid expressing anger with their supervisors in the organizations. Inspired by previous research, this study proposes that anger-expression avoidance is a complex behavior with different motivations and actions, leading to diverse outcomes. It identifies four strategies for the employees to avoid expressing anger with their boss; they are named outflanking (turn to the third party to resolve the anger), withdrawal (staying cool, ignoring, giving the silent treatment), retaliation (covert, indirect revenge, in an attempt to get even or to balance the apparently inequitable situation) and re-channeling (expressing anger on persons or things unrelated to the source of the anger). The results from an interview study conducted in the summer of 2008 can help explain the dynamic structure of anger-expressing avoidance: Why employees in organizations in China avoid expressing anger, how they act, and the consequences. Based on the data collection and analysis, this study has implications both for the general theory of social face and conflict management in China as well as the understanding of how anger-expression avoidance strategies affect organizational relationships and employee future productivity, job satisfaction, and stress.

El objetivo del presente estudio es comparar diferencias y similitudes entre dos culturas distintas, enconcreto la peruana y la sueca, con respecto a los cumplidos y en relación a la cortesía. Partimos de lapremisa generalizada de que los cumplidos pueden diferenciarse interculturalmente y planteamos lahipótesis, basada en esta premisa y en nuestra propia percepción como hablante de sueco y de español,de que hay una diferencia intercultural entre los peruanos y suecos en cuanto a la realización delcumplido. En concreto, pensamos que los dos grupos bajo estudio se diferencian, en primer lugar, encuanto a quién es el destinatario del cumplido, y en segundo lugar en cuanto a la persona, cosa ocomportamiento que son objeto de cumplido. Se ha elaborado una encuesta para cada grupo nacional(10 en cada uno) en su idioma materno con situaciones en donde hay alta probabilidad de queaparezcan cumplidos. Las situaciones descritas en la encuesta las elegimos porque pensamos que sonfáciles de reconocer como parte de la vida diaria para la mayoría de las personas y porque nos puedandar respuestas apropiadas para responder a las preguntas de investigación. Las encuestas se handistribuido en su mayoría de forma personal, aunque en algunos casos han sido distribuidas por mediode internet. Los resultados nos revelan que el grupo de peruanos prefiere no usar tanto el cumplidocomo el grupo de suecos cuando la distancia social es más alta, como entre empleado y jefe, yprefieren en su lugar, como una forma de marcar distancia, realizar felicitaciones. Por otro lado, elgrupo de suecos prefieren hacer cumplidos de modo más impersonal, con una preferencia por referirsea los objetos (bonito carro) en lugar de introducir su persona en el enunciado (me gusta el carro). Deesta forma, en cuanto a la primera hipótesis, observamos que los dos grupos hacen en general uso delcumplido a la mayoría de los destinatarios en todas las situaciones de la encuesta, y por lo tanto no seaprecia una variación significativa. En cambio, con respecto a la segunda hipótesis, sí observamos unavariación cultural en cuanto a la forma de enfocar el cumplido. / The aim of the present study is to compare differences and similarities between two different cultures,namely the Peruvian and the Swedish, in terms of compliments in relation to politeness. The studyparts from the generalized premise that compliments can differ interculturally. The hypothesis, basedon that premise and also in the perception of the author of this study, as a Swedish and Spanishspeaking person, is that there is an intercultural difference among Peruvians and Swedes regarding thedelivery of compliments. Specifically we believe that both groups under study differ in two ways. Atfirst they differ regarding whom is the addressee of the compliment and then they differ regarding theperson, thing or behavior that is object of the compliment. A questionnaire was elaborated for bothgroups (10 in each group) in their respective modern tongue with situations where there is a highprobability that compliments may occur. The situations in the survey were chosen because they werebelieved to be easily recognized in the everyday life of most people. They were also believed toprovide us with the answers that were needed in this study to be able to answer the research questions.The survey was foremost distributed personally and in some cases they were distributed through theinternet. The results reveal that the Peruvian group prefers to do fewer compliments than the Swedishgroup when the social distance is bigger, like between employee and chief. They prefer to enouncemore congratulations than the Swedish group as a distance marker. On the other hand the Swedesprefer to compliment in a more impersonal manner because of their preference to refer to the object(nice car) rather than to introduce their person in the enunciation (I like the car). What regards the firsthypothesis it is observed that both groups compliment the majority of the addressees in every situationof the survey, and therefore there´s no significant variation to be observed. On the other hand, thesecond hypotheses can confirm a cultural variation regarding the way to direct the compliment

<p>Speech intervention for children with language impairment aims to both strengthen specific language skills and to reinforce the ability to participate in interactional contexts. Children with language impairment often have problems in interaction; therefore the contributions of the conversational partner are of great importance. Thus, the demands are high on the speech and language pathologist (SLP) for sense and cohesion in intervention. The aim of the present study was to examine how SLPs and children with language impairment interact in language intervention. An approach influenced by Conversation Analysis was used in order to identify various phenomena that occurred, and their effect on the structure of the interaction was analyzed.</p><p>Four SLPs, two men and two women, were enrolled in the study.  They participated in intervention with two children with language impairment each, i.e. eight conversations. The analysis showed that different forms of feedback and different repair strategies had an impact on the interaction. In addition, it was shown that the interactions contained several situations related to social face work.  Both differences and similarities were found between the participants in the analyzed material. Different interactional patterns of the SLPs appeared to affect the outcome of the intervention in different ways.</p> / <p>Logopedisk intervention för barn med språkstörning har för avsikt att både stärka de specifika språkförmågor som brister och att göra barnet mer redo för kommunikativa sammanhang. Språkstörning hos barn innebär ofta svårigheter i interaktionen med andra, därför är samtalspartnerns agerande av stor betydelse. Således är kraven på logopeden stora för att skapa mening och sammanhållning i interventionen. Syftet med föreliggande studie var att undersöka hur logopeder och barn med språkstörning interagerar vid behandling av språkstörning. Ett arbetssätt influerat av Conversation Analysis användes för att belysa olika fenomen som förekom i interaktionen och vilken inverkan dessa hade på interaktionens struktur.</p><p>I studien deltog fyra logopeder, två män och två kvinnor med två behandlingsbesök av barn med språkstörning vardera, således åtta samtal. Intressanta fenomen som förekom var olika typer av återkopplingar, reparationer och ansiktshotande situationer. Det förelåg både skillnader och likheter mellan deltagarna i det analyserade materialet. Logopedernas olika interaktionsmönster förefaller påverka interventionen på olika sätt.</p>

Speech intervention for children with language impairment aims to both strengthen specific language skills and to reinforce the ability to participate in interactional contexts. Children with language impairment often have problems in interaction; therefore the contributions of the conversational partner are of great importance. Thus, the demands are high on the speech and language pathologist (SLP) for sense and cohesion in intervention. The aim of the present study was to examine how SLPs and children with language impairment interact in language intervention. An approach influenced by Conversation Analysis was used in order to identify various phenomena that occurred, and their effect on the structure of the interaction was analyzed. Four SLPs, two men and two women, were enrolled in the study.  They participated in intervention with two children with language impairment each, i.e. eight conversations. The analysis showed that different forms of feedback and different repair strategies had an impact on the interaction. In addition, it was shown that the interactions contained several situations related to social face work.  Both differences and similarities were found between the participants in the analyzed material. Different interactional patterns of the SLPs appeared to affect the outcome of the intervention in different ways. / Logopedisk intervention för barn med språkstörning har för avsikt att både stärka de specifika språkförmågor som brister och att göra barnet mer redo för kommunikativa sammanhang. Språkstörning hos barn innebär ofta svårigheter i interaktionen med andra, därför är samtalspartnerns agerande av stor betydelse. Således är kraven på logopeden stora för att skapa mening och sammanhållning i interventionen. Syftet med föreliggande studie var att undersöka hur logopeder och barn med språkstörning interagerar vid behandling av språkstörning. Ett arbetssätt influerat av Conversation Analysis användes för att belysa olika fenomen som förekom i interaktionen och vilken inverkan dessa hade på interaktionens struktur. I studien deltog fyra logopeder, två män och två kvinnor med två behandlingsbesök av barn med språkstörning vardera, således åtta samtal. Intressanta fenomen som förekom var olika typer av återkopplingar, reparationer och ansiktshotande situationer. Det förelåg både skillnader och likheter mellan deltagarna i det analyserade materialet. Logopedernas olika interaktionsmönster förefaller påverka interventionen på olika sätt.