Student intention to drop out is a concern for higher education institutions as well for their students. Students with the intention to drop out may eventually drop out and contribute towards the already high dropout rates, which are causing economic damage. Students leaving their institution have vast financial consequences for their institution, as institutions obtain grants from the government according to their success rates. Although previous research has been conducted on students’ intention to drop out, it is limited, especially when looking at possible predictors that are specific to the South African context. This study contributes towards the gap in research regarding the possible predictors of student intention to drop out. The objectives of this study were to 1) conceptualise the possible predictors of student intention to drop out according to the literature; 2) determine if self-evaluation traits (self-esteem and self-efficacy) are significant predictors of student intention to drop out; 3) determine if student burnout and student engagement are significant predictors of student intention to drop out; 4) determine if social support (social support from parents and general social support) are significant predictors of student intention to drop out; and 5) determine if career decision-making difficulties are significant predictors of student intention to drop out. A non-probability quota sample (N = 782) was used to investigate possible predictors of career student intention to drop out in a sample of university students. Student intention to drop out was measured by one item consisting of two categories: I have no intention to drop out (n = 501), and I have an intention to drop out (n = 280). These two groups were enclosed as a dependent variable in the logistic regression. The variables included in the final model predicted between 13% (Cox and Snell) and 18% (Nagelkerke) of the variance in intention to drop out. The results of this study suggest that self-esteem had an influence on student intention to drop out. Furthermore, it was found that cynicism and dedication have a significant relationship with student intention to drop out. Lastly, lack of information about ways to obtain information also indicated a significant relationship with student intention to drop out. Thus, it may be concluded that self-esteem, burnout and engagement and lack of information about ways of obtaining information have an influence on students’ intention to drop out. Recommendations were made for practice as well as for future research. / Thesis (MCom (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012

Background: Russia has undergone tremendous socioeconomic transformations. Particularly detrimental was the period of 1990-s that evidenced hazardous trends in public health. Alcohol consumption was suggested to be responsible for the negative health trends in the society. Male alcohol consumption attracted disproportional attention leaving female alcohol consumption, its predictors and influence on women’s health disregarded and uninvestigated. Aim: To describe the practices of female alcohol consumption and socio-demographic predictors of drinking, to explore the impact that drinking might have on the self-rated health of Russian women. Method: Cross-sectional analysis of data drawn from the Russia Longitudinal Monitoring Survey, round 20th. The association tests between the measures of alcohol consumption and covariates were run. Ordinal regression model tested the predictors of self-rated health.      Results: A Russian female drinker is middle-aged, high-educated, married/ cohabiting or divorced, resides from the urban area and is infrequent drinker. The frequency of drinking increases when she is young, high-educated, married/ cohabiting, resides from urban area. U-shaped relation between drinking and self-rated health was demonstrated: never drinkers and regular drinkers report poorer health than seldom-drinkers.  Conclusion: Predictors of female drinking in Russia are poorly investigated due to overrepresentation of research focused on men’s drinking. More studies are needed in order to explore the impact of drinking on self-rated health of  Russian women.

Cette recherche examine l'influence de l'attitude à l'égard de l'argent sur l'image perçue de la banque dans le contexte syrien. Le rôle des caractéristiques sociodémographiques du client bancaire (Genre, Revenu, Âge) est ensuite étudié. Nous développons enfin une typologie de consommateurs selon leur attitude à l'égard de l'argent. Afin de réaliser ces objectifs, une méthodologie quantitative a été mobilisée. Trois niveaux de résultats peuvent être mis en évidence. Tout d'abord, une relation entre les dimensions de l'attitude à l'égard de l'argent et les composantes de l'image de la banque a été trouvée. Ensuite, nous avons identifié un rôle modérateur des variables sociodémographiques. Enfin, notre analyse typologique a permis d'identifier trois profils de consommateurs selon leur attitude à l'égard de l'argent « les matérialistes », « les économes » et « les indifférents ». / This research examines the effect of the customer money attitude on the perceived image of the bank. The effect of socio-Demographic characteristics of a bank client (Gender, Income, Age) is then examined. Finally, this research develops a typology of customers' according to their attitude towards money. To achieve the objectives of this study, a quantitative approach is used. Three principal results can be noticed. First, a relationship between attitude towards money dimensions and bank image composites has been identified. Second, we have found a moderator role of socio demographic variables. Finally our cluster analysis has reveled three customer profiles considering their attitude towards money: "materialist"," Frugal", "indifferent".

The changing work environment has caused individuals to revise and change their career decisions. This creates career uncertainty, which has become a widespread problem, particularly for students. When this problem is not addressed, it leads to career indecision, or less optimal choices which could influence career opportunities and quality of life. Career indecision could impact on organisations, resulting in problems such as person–job adjustment, lack of engagement and burnout. Although research on career uncertainty is available internationally, there is limited research on career uncertainty and its antecedents in the South African context. Career uncertainty can have short– and long–term effects on the individual. This study therefore contributes toward the gap in research on the antecedents of career uncertainty. Given that career uncertainty is a problem that individuals are constantly confronted with, it is important that the antecedents of this be investigated. The objectives of this study were to 1) conceptualise the antecedents of career uncertainty according to the literature; 2) determine if socio–demographic characteristics (gender, career guidance, help from parents, help from other individuals and work experience) are significant predictors of career uncertainty; 3) determine if personality characteristics (self–esteem, self–efficacy and neuroticism) are significant predictors of career uncertainty; 4) determine if career decision–making difficulties are significant predictors of career uncertainty; 5) determine if student burnout and student engagement are significant predictors of career uncertainty; and 6) determine if academic performance is a significant predictor of career uncertainty. A non–probability quota sample (N = 782) was used to investigate antecedents of career uncertainty in a sample of university students. Career uncertainty was measured by one item The changing work environment has caused individuals to revise and change their career decisions. This creates career uncertainty, which has become a widespread problem, particularly for students. When this problem is not addressed, it leads to career indecision, or less optimal choices which could influence career opportunities and quality of life. Career indecision could impact on organisations, resulting in problems such as person–job adjustment, lack of engagement and burnout. Although research on career uncertainty is available internationally, there is limited research on career uncertainty and its antecedents in the South African context. Career uncertainty can have short– and long–term effects on the individual. This study therefore contributes toward the gap in research on the antecedents of career uncertainty. Given that career uncertainty is a problem that individuals are constantly confronted with, it is important that the antecedents of this be investigated. The objectives of this study were to 1) conceptualise the antecedents of career uncertainty according to the literature; 2) determine if socio–demographic characteristics (gender, career guidance, help from parents, help from other individuals and work experience) are significant predictors of career uncertainty; 3) determine if personality characteristics (self–esteem, self–efficacy and neuroticism) are significant predictors of career uncertainty; 4) determine if career decision–making difficulties are significant predictors of career uncertainty; 5) determine if student burnout and student engagement are significant predictors of career uncertainty; and 6) determine if academic performance is a significant predictor of career uncertainty. A non–probability quota sample (N = 782) was used to investigate antecedents of career uncertainty in a sample of university students. Career uncertainty was measured by one item consisting of four categories: I am very sure; I know exactly what career I will pursue (n = 228), I am fairly sure what career I will pursue (n = 416), I am not sure at all which career I will pursue (n = 135) and I do not plan to follow a career (n = 3). For the objective of the study, categories one and two were grouped together with participants who were fairly certain which career they would follow, while participants in category three represented participants who were uncertain. Category four was not included as only three participants within that category answered. In total, 644 students were (fairly) certain, while 135 were uncertain. These two groups were enclosed as a dependent variable in the logistic regression. The results of this study showed that work experience influences career uncertainty to some extent. This is supported by previous research. Furthermore, it was found that self–esteem also influences career uncertainty to some degree. However, these two variables were only significant in the first steps of the logistic regression. Furthermore, the results showed that career decision–making difficulties share a significant relationship with career uncertainty. The study also found that significant antecedents of career uncertainty include: a lack of information about the decision–making process; a lack of information about occupations; inconsistent information due to internal conflict; a lack of information about ways of obtaining information; and inconsistent information due to external conflict. In conclusion, exhaustion, cynicism and dedication were also found to be significant antecedents of career uncertainty. Based on these results, this study suggests that student burnout and student engagement influence an individual’s level of career uncertainty. Recommendations were made for practice as well as for future research. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

The changing work environment has caused individuals to revise and change their career decisions. This creates career uncertainty, which has become a widespread problem, particularly for students. When this problem is not addressed, it leads to career indecision, or less optimal choices which could influence career opportunities and quality of life. Career indecision could impact on organisations, resulting in problems such as person–job adjustment, lack of engagement and burnout. Although research on career uncertainty is available internationally, there is limited research on career uncertainty and its antecedents in the South African context. Career uncertainty can have short– and long–term effects on the individual. This study therefore contributes toward the gap in research on the antecedents of career uncertainty. Given that career uncertainty is a problem that individuals are constantly confronted with, it is important that the antecedents of this be investigated. The objectives of this study were to 1) conceptualise the antecedents of career uncertainty according to the literature; 2) determine if socio–demographic characteristics (gender, career guidance, help from parents, help from other individuals and work experience) are significant predictors of career uncertainty; 3) determine if personality characteristics (self–esteem, self–efficacy and neuroticism) are significant predictors of career uncertainty; 4) determine if career decision–making difficulties are significant predictors of career uncertainty; 5) determine if student burnout and student engagement are significant predictors of career uncertainty; and 6) determine if academic performance is a significant predictor of career uncertainty. A non–probability quota sample (N = 782) was used to investigate antecedents of career uncertainty in a sample of university students. Career uncertainty was measured by one item The changing work environment has caused individuals to revise and change their career decisions. This creates career uncertainty, which has become a widespread problem, particularly for students. When this problem is not addressed, it leads to career indecision, or less optimal choices which could influence career opportunities and quality of life. Career indecision could impact on organisations, resulting in problems such as person–job adjustment, lack of engagement and burnout. Although research on career uncertainty is available internationally, there is limited research on career uncertainty and its antecedents in the South African context. Career uncertainty can have short– and long–term effects on the individual. This study therefore contributes toward the gap in research on the antecedents of career uncertainty. Given that career uncertainty is a problem that individuals are constantly confronted with, it is important that the antecedents of this be investigated. The objectives of this study were to 1) conceptualise the antecedents of career uncertainty according to the literature; 2) determine if socio–demographic characteristics (gender, career guidance, help from parents, help from other individuals and work experience) are significant predictors of career uncertainty; 3) determine if personality characteristics (self–esteem, self–efficacy and neuroticism) are significant predictors of career uncertainty; 4) determine if career decision–making difficulties are significant predictors of career uncertainty; 5) determine if student burnout and student engagement are significant predictors of career uncertainty; and 6) determine if academic performance is a significant predictor of career uncertainty. A non–probability quota sample (N = 782) was used to investigate antecedents of career uncertainty in a sample of university students. Career uncertainty was measured by one item consisting of four categories: I am very sure; I know exactly what career I will pursue (n = 228), I am fairly sure what career I will pursue (n = 416), I am not sure at all which career I will pursue (n = 135) and I do not plan to follow a career (n = 3). For the objective of the study, categories one and two were grouped together with participants who were fairly certain which career they would follow, while participants in category three represented participants who were uncertain. Category four was not included as only three participants within that category answered. In total, 644 students were (fairly) certain, while 135 were uncertain. These two groups were enclosed as a dependent variable in the logistic regression. The results of this study showed that work experience influences career uncertainty to some extent. This is supported by previous research. Furthermore, it was found that self–esteem also influences career uncertainty to some degree. However, these two variables were only significant in the first steps of the logistic regression. Furthermore, the results showed that career decision–making difficulties share a significant relationship with career uncertainty. The study also found that significant antecedents of career uncertainty include: a lack of information about the decision–making process; a lack of information about occupations; inconsistent information due to internal conflict; a lack of information about ways of obtaining information; and inconsistent information due to external conflict. In conclusion, exhaustion, cynicism and dedication were also found to be significant antecedents of career uncertainty. Based on these results, this study suggests that student burnout and student engagement influence an individual’s level of career uncertainty. Recommendations were made for practice as well as for future research. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

Student intention to drop out is a concern for higher education institutions as well for their students. Students with the intention to drop out may eventually drop out and contribute towards the already high dropout rates, which are causing economic damage. Students leaving their institution have vast financial consequences for their institution, as institutions obtain grants from the government according to their success rates. Although previous research has been conducted on students’ intention to drop out, it is limited, especially when looking at possible predictors that are specific to the South African context. This study contributes towards the gap in research regarding the possible predictors of student intention to drop out. The objectives of this study were to 1) conceptualise the possible predictors of student intention to drop out according to the literature; 2) determine if self-evaluation traits (self-esteem and self-efficacy) are significant predictors of student intention to drop out; 3) determine if student burnout and student engagement are significant predictors of student intention to drop out; 4) determine if social support (social support from parents and general social support) are significant predictors of student intention to drop out; and 5) determine if career decision-making difficulties are significant predictors of student intention to drop out. A non-probability quota sample (N = 782) was used to investigate possible predictors of career student intention to drop out in a sample of university students. Student intention to drop out was measured by one item consisting of two categories: I have no intention to drop out (n = 501), and I have an intention to drop out (n = 280). These two groups were enclosed as a dependent variable in the logistic regression. The variables included in the final model predicted between 13% (Cox and Snell) and 18% (Nagelkerke) of the variance in intention to drop out. The results of this study suggest that self-esteem had an influence on student intention to drop out. Furthermore, it was found that cynicism and dedication have a significant relationship with student intention to drop out. Lastly, lack of information about ways to obtain information also indicated a significant relationship with student intention to drop out. Thus, it may be concluded that self-esteem, burnout and engagement and lack of information about ways of obtaining information have an influence on students’ intention to drop out. Recommendations were made for practice as well as for future research. / Thesis (MCom (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012

Plusieurs recherches traitent de l’importance de la promotion de la diversité et l’équité pour les cohortes de médecine. D’autres recherches font état de la diversité des étudiants de médecine par rapport à la diversité de la population desservie. À cet intérêt, la plupart de ces études témoignent que « la profession médicale présente un problème d’iniquité » (Tricco et al., 2021, p. 664). Dans le cadre de la reddition de compte, le secteur médical, avec ses différents détenteurs d’enjeux, doit diriger ses services afin de répondre aux différents besoins locaux et régionaux de la société (Boelen et Heck, 1995). Cependant, en absence d’une diversité suffisante, le secteur médical ne peut vraisemblablement pas remplir son devoir de donner des soins optimaux à tout le monde (Cohen et al., 2002). Il faut noter qu’assurer une diversité optimale des cohortes de médecine implique de promouvoir la diversité des professionnels de santé. À cet intérêt, les facultés de médecine doivent être socialement responsables et doivent attacher une grande importance à la sélection des candidats afin de former de futurs médecins compétents, représentatifs de la société qu’ils desservent et en mesure de répondre aux besoins de celle-ci (Gough, 2004). Ainsi, les facultés de médecine sont engagées à promouvoir la diversité et l’équité parmi leurs cohortes de médecine. À cet intérêt, plusieurs recherches canadiennes ont trouvé que les caractéristiques sociodémographiques des étudiants de médecine diffèrent de celles de la population (Khan et al., 2020; Pitre et al., 2020). Au Québec, peu d’études ont exploré cette problématique. Dans ce contexte, nous avons mené notre recherche afin de comprendre le processus d’admission aux facultés de médecine franco-québécoises tout en tenant compte des caractéristiques sociodémographiques et de la performance des candidats et des étudiants admis en 2019. En premier lieu, nous avons brossé le profil sociodémographique des candidats et des étudiants de médecine par rapport au profil sociodémographique de la population québécoise. En second lieu, nous avons exploré le lien entre la performance des candidats et des candidats admis (pour la cote R, le Casper et les MEMFI) avec leurs caractéristiques sociodémographiques. Enfin, nous avons mené des études de simulation afin d’explorer l’effet potentiel de la variation des pondérations des résultats de la cote R, du Casper et des MEMFI sur la composition démographique des cohortes de médecine. Cette recherche utilise une base de données des candidats qui sont passés par la deuxième phase d’admission de 2019 et qui ont répondu au questionnaire sur les caractéristiques sociodémographiques. À l’aide d’analyses descriptives, d’analyses de variance univariées, des tests T et de la simulation, nous avons essayé de répondre à nos intérêts de recherches déjà mentionnées. Les résultats de cette étude montrent que les caractéristiques sociodémographiques des candidats et des candidats admis des facultés de médecine franco-québécoises, en général, diffèrent des caractéristiques sociodémographiques de la population québécoise. En effet, la majorité des étudiants sont des femmes et la grande majorité des étudiants sont favorisés ou ont tendance à la favorisation matérielle et sociale ; ayant des parents qui ont fréquenté l’université et qui ont un revenu annuel supérieur à 100 000 $. En ce qui concerne la diversité ethnoculturelle, les candidats noirs, latino-américains et autochtones sont sous-représentés dans notre bassin d’étudiants admis en 2019. D’autre part, nos analyses de simulation ont permis de reconnaitre le potentiel de chaque outil d’évaluation à promouvoir ou à limiter la diversité des cohortes simulées. En effet, dans le sous-groupe étudié, la cote R favorisera les chances d’admission des hommes et des candidats matériellement et socialement défavorisés. En contrepartie, les MEMFI favoriseront les chances des candidats matériellement et socialement favorisés et pourraient défavoriser les chances des candidats asiatiques par rapport aux autres. D’autre part, nous avons montré que la procédure d’admission de 2019 n’a pas favorisé des candidats sur la base de leurs caractéristiques sociodémographiques. À travers ces résultats, nous avons constaté que notre recherche confirme les résultats d’études antérieures rapportés dans la littérature médicale. / Many research works seek to highlight the importance of promoting diversity and equity for medicine cohorts. Other works promote the diversity of medical students in relation to the diversity of the population. In this regard, most of these studies claimed that " the medical profession suffers from an inequity problem " (Tricco et al., 2021, p. 664). In terms of accountability, the medical sector, including its various stakeholders, must direct its services to meet the local and regional needs of society (Boelen et Heck, 1995). However, with lack of diversity, the medical sector is unlikely to fulfill its duty to provide optimal care for everyone (Cohen et al., 2002). Indeed, ensuring optimal diversity of medical cohorts enforces promoting the diversity of health professionals. Given the importance of health professionals, medical schools must be socially accountable and must give significant importance to the process of student selection in order to ensure diversity within doctors and health professionals (Gough, 2004). Thus, medical schools are committed to promoting diversity and equity among their medical cohorts. In this regard, several Canadian studies have found that socio-demographic characteristics of medical students differ from those of the general population (Khan et al., 2020; Pitre et al., 2020). In Quebec, few studies have explored this subject. In this context, we conducted our study to understand the process of admission to French medical schools in Quebec while considering the socio-demographic characteristics and performance of applicants and admitted students in 2019. First, we outlined the socio-demographic profile of applicants and medical students in relation to the socio-demographic profile of Quebec’s population. Second, we explored the link between the performance of candidates and admitted candidates (for the R score, the Casper and the MEMFI) and their socio-demographic characteristics. Finally, we performed various simulation scenarios to explore the potential effect of varying the weights of the R-score, Casper, and MEMFI scores on the demographic composition of medical cohorts. This study is based on a database of applicants who went through the second phase of admission in 2019 and answered the socio-demographic characteristics survey. Furthermore, the research interest is demonstrated using descriptive statistics, univariate analysis, Student’s T-tests and simulation. The results of this study demonstrate that, in general, the socio-demographic characteristics of candidates and students from French medical schools in Quebec differ from the socio-demographic characteristics of the Quebec population. Indeed, we found out that most of the students are women, have high socioeconomic status; have parents who attended university and have an annual parental income of more than $100,000. In terms of ethnocultural diversity, Black, Latino, and Indigenous candidates are underrepresented in our pool of admitted students in 2019. On the other hand, our simulation analyses revealed the potential for each assessment tool to promote or limit the diversity of the simulated cohorts. Indeed, the R-score would favour the chances of admission of men and materially and socially disadvantaged candidates in the studied subgroup. On the other hand, the MEMFI would favour the chances of materially and socially advantaged candidates and could disadvantage the chances of Asian candidates compared to others. Furthermore, we have demonstrated that admission procedure in 2019 did not favour candidates based on their socio-demographic characteristics. Through these results, we found that our research affirms the results of previous studies reported in the medical literature.

Le but de cette étude était de mesurer le niveau d’acceptation des rôles de l’infirmière praticienne de première ligne (IPPL) par les usagers de CLSC, selon les caractéristiques socio-démographiques de ceux-ci. La collecte de données pour cette recherche synthétique comparative s’est effectuée dans cinq CLSC de la région montréalaise par des questionnaires auto-administrés. L’échantillon accidentel est composé de 316 personnes de 18 ans et plus, se présentant au CLSC pour un problème de santé. Ces personnes étaient sollicitées par des affiches ou par des suggestions de la réceptionniste dans les salles d’attente. Les résultats révèlent que près de 40% de l’échantillon acceptent tous les rôles de l’IPPL. Des analyses de régression logistique montrent que les personnes ayant un revenu annuel élevé (supérieur à 40000$) sont plus susceptibles d’accepter tous les rôles de l’IPPL. Ces résultats vont permettre aux décideurs de prendre les mesures nécessaires pour implanter ce nouveau groupe professionnel ; ils peuvent également aider les IPPL à concevoir des stratégies pour faire une promotion efficiente de leur rôle en pratique avancée auprès de la population. / The purpose of this study was to measure the level of acceptance of the Primary Care Nurse Practitioner (PCNP) roles, by CLSC users, according to their socio-demographic characteristics. The data acquisition for this comparative synthetic research was carried out in five CLSCs in the Montreal region through a self-administered questionnaire. The accidental sample consisted of 316 people, 18 years and older, presenting to the CLSC with a medical problem. The sample group was propositioned by posters or through the suggestions of the receptionist in the waiting room. The results reveal that nearly 40% of the sample accepts every role of the PCNP. A logistic regression analysis shows that those earning a higher annual income (greater than $40,000) are more likely to accept all PCNP roles. These results will make it possible for the decision makers to take the necessary actions to establish this new occupational class; it may also help PCNPs to create strategies for efficient promotion to the general public, in regards to their advanced practice role.

Workplace bullying is creating negative physical and psychological effects on employees and has a serious impact on the organisations’ bottom line. Workplace bullying has been related to excessive absenteeism, high employee turnover and hostile work environments. However, no recent studies on the prevalence of workplace bullying in the South African context are available. This is important because of the multicultural, multiracial composition of the South African workforce, and socio–demographic factors such as race, gender, age, education level and type of industry should be investigated to determine if differences exist with regard to the experience of workplace bullying. The personality resource, sense of coherence, should add an important element to this study, as the results could offer an important indicator for managers to change the employee’s environment in order to render the stimuli to which they are exposed more understandable, significant and manageable. In South Africa, diversity, multiculturalism, affirmative action and equal employment opportunity are words in common currency in a newly democratic country. Literature suggests that if diversity within African organisations is positively experienced, it could enhance harmony and effectiveness within that organisation. The objectives of this study were to 1) determine the relationship between workplace bullying, socio–demographic characteristics, sense of coherence and diversity experiences according to the literature; 2) to determine how frequently employees in South Africa experience acts of workplace bullying; 3) to determine if there are significant differences between socio–demographic groups (including race, gender, age, education and industry) with regards to workplace bullying; 4) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regards to sense of coherence; and 5) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regard to diversity experiences. An availability sample (N = 13 911) was utilised to determine the prevalence of workplace bullying in a sample of South African employees. Frequencies were used to determine the prevalence of workplace bullying for the total sample and MANOVA was used to determine differences between the groups. The results indicated that workplace bullying is a prevalent problem in South Africa, as people experience frequent overall bullying (4% reported being often bullied; 31,1% reported being always bullied). On the socio–demographic characteristics, Blacks experienced a higher level of workplace bullying in comparison with the other race groups, and men and women experience statistically significant differences with regards to workplace bullying. It was evident that older employees experience statistically significantly lower levels of bullying, and a statistically significant difference between those employees with a secondary and tertiary education was found. It seems that the highest levels of direct bullying by supervisors occurred in the government industry, followed by the mining industry. Individuals with a higher SOC experienced lower levels of bullying compared to individuals with a lower SOC. Statistically significant differences were found on all bullying dimensions with regards to diversity experiences. Recommendations were made for future research and organisations. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

Workplace bullying is creating negative physical and psychological effects on employees and has a serious impact on the organisations’ bottom line. Workplace bullying has been related to excessive absenteeism, high employee turnover and hostile work environments. However, no recent studies on the prevalence of workplace bullying in the South African context are available. This is important because of the multicultural, multiracial composition of the South African workforce, and socio–demographic factors such as race, gender, age, education level and type of industry should be investigated to determine if differences exist with regard to the experience of workplace bullying. The personality resource, sense of coherence, should add an important element to this study, as the results could offer an important indicator for managers to change the employee’s environment in order to render the stimuli to which they are exposed more understandable, significant and manageable. In South Africa, diversity, multiculturalism, affirmative action and equal employment opportunity are words in common currency in a newly democratic country. Literature suggests that if diversity within African organisations is positively experienced, it could enhance harmony and effectiveness within that organisation. The objectives of this study were to 1) determine the relationship between workplace bullying, socio–demographic characteristics, sense of coherence and diversity experiences according to the literature; 2) to determine how frequently employees in South Africa experience acts of workplace bullying; 3) to determine if there are significant differences between socio–demographic groups (including race, gender, age, education and industry) with regards to workplace bullying; 4) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regards to sense of coherence; and 5) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regard to diversity experiences. An availability sample (N = 13 911) was utilised to determine the prevalence of workplace bullying in a sample of South African employees. Frequencies were used to determine the prevalence of workplace bullying for the total sample and MANOVA was used to determine differences between the groups. The results indicated that workplace bullying is a prevalent problem in South Africa, as people experience frequent overall bullying (4% reported being often bullied; 31,1% reported being always bullied). On the socio–demographic characteristics, Blacks experienced a higher level of workplace bullying in comparison with the other race groups, and men and women experience statistically significant differences with regards to workplace bullying. It was evident that older employees experience statistically significantly lower levels of bullying, and a statistically significant difference between those employees with a secondary and tertiary education was found. It seems that the highest levels of direct bullying by supervisors occurred in the government industry, followed by the mining industry. Individuals with a higher SOC experienced lower levels of bullying compared to individuals with a lower SOC. Statistically significant differences were found on all bullying dimensions with regards to diversity experiences. Recommendations were made for future research and organisations. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.