Įmonių socialinė atsakomybė šiandien jau nagrinėjama kaip strateginės reikšmės klausimas ir svarstoma, kaip aplinkosauginius ir socialinius aspektus integruoti į įmonės strategiją bei kasdieninę praktiką. Tai tiesiogiai susiję su visuomenės, taigi, kiekvieno iš mūsų, gerove, reikšminga ir verslo atstovams, todėl pasirinkta tema yra aktuali ir kaip teorinio pažinimo dalykas, ir kaip praktinio, empyrinio tyrimo objektas. Visuomenė iš verslo reikalauja socialiai atsakingo elgesio. Tačiau problema yra ta, kad įmonės, nematydamos griežtų metodologinių nurodymų, o tik „rekomendacinio“ pobūdžio moralinius patarimus, suvokia poreikį socialinę atsakomybę institucionalizuoti įmonėje, bet susiduria su klausimu – kaip tai daryti teisingai arba net nesvarsto tokio klausimo, o tai dar blogiau. Todėl šio darbo tyrimo objektas – Lietuvos įmonių socialinės atsakomybės strategijos. Darbo tikslas – parengti įmonės socialinės atsakomybės strategijos metodiką, integruojant į įmonės organizacinę struktūrą etines ir socialinės atsakomybės vertybes. Darbo uždaviniai: išnagrinėti įmonių socialinės atsakomybės sąvokos teorinius aspektus; nustatyti priežastis, lemiančias būtinybę rengti įmonių socialinės atsakomybės strategiją; pasirinkti ir pagrįsti įmonių socialinės atsakomybės tyrimo metodą; atlikti viešoje erdvėje socialiai atsakingomis besiskelbiančių Lietuvos įmonių tyrimą; remiantis tyrimo rezultatais, nustatyti ar tiriamos įmonės yra socialiai atsakingos; įvertinti problemos sprendimo... [toliau žr. visą tekstą] / Corporate social responsibility is today regarded as a matter of strategic importance and considered in the environmental and social aspects of integration of business strategy and everyday practice. This is directly related to the public, so each of our welfare, important and business representatives, and the chosen topic is of interest, and how theoretical knowledge of the subject, and as a practical empyrinio investigation. The public demands from the business of socially responsible behavior. But the problem is that a company without seeing the strict methodological guidelines, but only "recommendatory" nature of moral advice, aware of the need to institutionalize social responsibility in the company, but faced with the question - how to do it correctly or even does not consider the question, which is even worse. Therefore, the subject matter of this work – Lithuania corporate social responsibility strategy. The aim - to develop corporate social responsibility strategy methodology, in integrating the company's organizational structure of the ethical and social responsibility values. Job tasks: to examine the concept of corporate social responsibility in the theoretical aspects of the reasons underpinning the need to develop corporate social responsibility strategy choice and corporate social responsibility based on the method used to carry out a public space of socially responsible companies claiming Lithuanian study, based on the results of the study, to determine... [to full text]

Mobile payment services are expected to be the next step of the electronic payment evolution. However, the level of penetration in European countries is lower than expected. The focus of most academic research has been in two main areas: (i) mobile payment adoption by consumers and (ii) technical aspects of the service. Consequently, a number of themes remain under-researched. In order to expand knowledge on reasons that affect the wider penetration of mobile payments, challenges related to the introduction of mobile payment services in the market have been explored in this thesis. More specifically, this research has addressed two problem areas: (i) why mobile payments have not been widely adopted by merchants; and (ii) what effects that the introduction of mobile payments has had on the business networks of the involved actors. As an example, we use the mobile payment services applied in the Swedish retail industry. The study is focused on the main groups of stakeholders – the mobile payment providers, the retailers, and the consumers. First, this study has helped to identify what different stakeholders expect of mobile payments and how these services correspond to their needs. In order to analyse the expectations of stakeholders, we have developed an analysis framework based on the theory of diffusion of innovations, the Technology Acceptance Model (TAM), and the theory of network externalities. The analysis highlights the expectations of stakeholders and helps to understand what kind of mobile payment service merchants expect and are willing to adopt. One key finding is that existing mobile payment services for retailing could be further improved in order to ensure an enhanced purchasing process for consumers. Second, the research has explored the impact of mobile payment services on the business networks. In order to analyse the relationships and cooperation between business actors, and changes in business strategy and network structure, we used the approach proposed by the Industrial Marketing and Purchasing (IMP) Group. The performed analysis illustrates the following changes in the structure of business networks for the traditional payment solutions (bank cards): (i) emergence of new business actors (i.e. independent mobile payment providers); (ii) new roles and activities of business actors; and (iii) exclusion of traditional business actors (i.e. banks) from the mobile payment systems. All these changes lead to increased complexity of relationships and increased level of interdependence between business actors within the networks. The following changes in the strategies of involved actors have been identified: (i) mobile payment providers seek to achieve a control over the business network; (ii) the retailers affect strategies of the mobile payment providers; (iii) the marketing strategies of business actors include cross-marketing in different sectors. All these changes result in additional value and enhanced quality of service for consumers. In order to analyse a complex and multidisciplinary area such as mobile payments, it is beneficial to use more than one analysis approach. A combination of different complementing methods helps to explore different aspects of the phenomenon and provides a more comprehensive overview of several research aspects. This work contributes to the academic research of mobile payment service adoption by merchants through proposing a theoretical analysis framework. More specifically, the research addresses a new area – expectations of retailers when new solutions are introduced. The framework consists of the following criteria and aspects: technological feasibility, economic benefits, lower service costs, added value of services, network externalities and the problem of critical mass, and finally, ease of use. This framework helps to identify what merchants can expect of mobile payment services. Another area of contribution is the analysis of the effect that mobile payments make on the actors and business networks of traditional payment services. The introduction of new services results in emergence of new business actors, a need to establish new relationships, and increased complexity of a business network. Moreover, in order to succeed, cooperation between all network actors is needed. As a result, business actors have to adjust their services and strategies according to needs of others. / <p>QC 20150828</p>