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The human face of organisational changeJackson, Camille Ruth Ann Unknown Date (has links)
This current study investigated a possible extension to existing transformational leadership models used during organisational change programs. Researching the literature provided some preliminary evidence there was a need to include a potential extension to transformational leadership models. The original models of transformational leadership involved looking at the staff members from an organisational perspective, whereas the potential extension, concerns the human aspects of organisational change. The potential new extension consists of four components: communication, team building, stress and coping and inter-group conflict. This possible extension to the transformational leadership models appeared to be an exciting addition as it addresses important human resource issues experienced during organisational change. The present study sought to further investigate whether these four components indeed were warranted and whether its components actually contributed to successful organisational change. The research methodology was exploratory, qualitative and based on a grounded theory approach (Glaser & Strauss 1967). Using an embedded case study method, in-depth convergent interviews were undertaken in four hospitals undergoing considerable organisational change. Twenty-six managers, executives and staff were interviewed. It was found that the change managers themselves were enthusiastic about implementing change but were unable to offer effective support for staff. Staff and managers said that communication within the hospitals during the period of change was poor. Similarly there was a paucity of accurate information being disseminated. Managers and staff also revealed that they had experienced considerable stress during the period of change and they needed help in order to cope effectively. Varying levels of inter-group conflict were reported in all the hospitals studied and managers reported that changes were not being implemented appropriately. However, efforts at team building were non-existent in two of the hospitals studied. These findings provide strong support for managers and leaders to pay increased attention to communication, team building, dealing with conflict and managing stress during times of increased change. This study suggests that a potential extension of the four components could be added to, and thereby strengthen, the transformational leadership models of organisational change.
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The Interrelationships among Coping Resources, Gender Role Stree, Self-Efficacy, and Anxiety in University Women Enrolled in Graduate Counseling ProgramsKordansky, Jessica B 15 August 2010 (has links)
College-age women are affected by anxiety disorders at a significant rate. The data suggest that enhancing a sense of control over the negative effects of life events has a greater positive effect on women than men (Matheny, Ashby, & Cupp, 2005). While there is a literature base for stress coping among undergraduate students (McCarthy, Fouladi, Juncker, & Matheny, 2006), little data exists which explores the implications of stress coping among female graduate students in counseling programs. Using a population of university women in graduate counseling programs, this study explored the interrelationships between coping resources, gender role stress, self-efficacy, and anxiety. Specifically, the effects of coping resources (using the Coping Resources Inventory for Stress-Short Form, CRIS-SF; Matheny, Curlette, Aycock, Pugh, & Taylor, 2007), gender role stress (using the Feminine Gender Role Stress Scale, FGRS; Guillespie & Eishler,1992), self-efficacy (using the Generalized Self-Efficacy Scale, SES; Tipton & Worthington, 1984), a form of emotional distress (using the State-Trait Anxiety Inventory A-Trait version, STAI-A; Speilberger, 1983), and self-report measures of demographic data were examined. Results indicate that all measures are significantly interrelated, with the exception of FGRS. Furthermore, CRIS primary scale, Confidence, and FGRS scales, Physical Unattractiveness and Emotional Detachment were most predictive of trait anxiety, as evidenced in the final regression. Research and clinical implications for these findings suggest a number of promising directions in supervision and training.
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The human face of organisational changeJackson, Camille Ruth Ann Unknown Date (has links)
This current study investigated a possible extension to existing transformational leadership models used during organisational change programs. Researching the literature provided some preliminary evidence there was a need to include a potential extension to transformational leadership models. The original models of transformational leadership involved looking at the staff members from an organisational perspective, whereas the potential extension, concerns the human aspects of organisational change. The potential new extension consists of four components: communication, team building, stress and coping and inter-group conflict. This possible extension to the transformational leadership models appeared to be an exciting addition as it addresses important human resource issues experienced during organisational change. The present study sought to further investigate whether these four components indeed were warranted and whether its components actually contributed to successful organisational change. The research methodology was exploratory, qualitative and based on a grounded theory approach (Glaser & Strauss 1967). Using an embedded case study method, in-depth convergent interviews were undertaken in four hospitals undergoing considerable organisational change. Twenty-six managers, executives and staff were interviewed. It was found that the change managers themselves were enthusiastic about implementing change but were unable to offer effective support for staff. Staff and managers said that communication within the hospitals during the period of change was poor. Similarly there was a paucity of accurate information being disseminated. Managers and staff also revealed that they had experienced considerable stress during the period of change and they needed help in order to cope effectively. Varying levels of inter-group conflict were reported in all the hospitals studied and managers reported that changes were not being implemented appropriately. However, efforts at team building were non-existent in two of the hospitals studied. These findings provide strong support for managers and leaders to pay increased attention to communication, team building, dealing with conflict and managing stress during times of increased change. This study suggests that a potential extension of the four components could be added to, and thereby strengthen, the transformational leadership models of organisational change.
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Využití dotazníku Strategie zvládání stresu (SVF 78) u osob s psychotickou poruchou / Using the Coping strategies questionnaire (SVF 78) when working with peoople with psychotic disorderMatušková, Michaela January 2018 (has links)
The aim of the current project is to evaluate SVF-78 questionnaire in terms of its usability when working with individuals with a psychotic disorder. Moreover, the project's focus lies on the differentiation of positive and negative coping strategies. The obtained data from SVF- 78 questionnaire were collected together with WHOQOL-100 from people diagnosed with psychosis and quantitative methodology; concretely correlations were used for its analysis. Parametric and nonparametric tests were used for a comparison of a group with psychotic disorder and a control group. This was an exploratory study which aimed to bring empirical knowledge for further research in this area. This overall goal was reached due to a denial of many null hypotheses. Due to the results, it is possible to focus on particular aspects of coping within SVF-78 questionnaire and their connection to the quality of life of an individual with psychotic disorder.
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High Risk Occupations: Employee Stress and Behavior Under CrisisRussell, Lisa M. 08 1900 (has links)
The purpose of this study is to analyze the relationships between stress and outcomes including organizational citizenship behavior (OCB), job satisfaction, and burnout in high-risk occupations. Moreover, how personality, emotions, coping, and leadership influence this relationship is investigated. Data were collected from 379 officers in 9 police organizations located in the Southern and Southwest United States. The primary research question addressed within this dissertation is: What is the relationship between stress and behavioral and affective outcomes in high-risk occupations as governed by coping, leadership, and crisis? The majority of the hypothesized relationships were supported, and inconsistencies center on methodological and theoretical factors. Findings indicate that occupational stressors negatively influence individuals in high-risk occupations. Moreover, crisis events exacerbate these influences. The use of adaptive coping strategies is most effective under conditions of low stress, but less so under highly stressful circumstances. Similarly, transformational leader behaviors most effectively influence how individuals in high-risk occupations are affected by lower, but not higher levels of stress. Profiles of personality characteristics and levels of emotional dissonance also influence the chosen coping strategies of those working in high-risk occupations. Prescriptively, it is important to understand the influences among the variables assessed in this study, because negative outcomes in high-risk occupations are potentially more harmful to workers and more costly to organizations. Thus, this dissertation answers the research question, but much work in this area remains to be done.
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Riziko syndromu vyhoření u učitelů primárních škol / The Risk of Burnout in Primary School TeachersHadravová, Jana January 2021 (has links)
The Risk of Burnout in Primary School Teachers This diploma thesis deals with the risk of burnout syndrome in primary school teachers. The theoretical part of the diploma thesis provides an overview of the theoretical concept of burnout in teachers and the effects of burnout on their job performance and their personal life. The empirical part of the thesis introduces a qualitative research of the risk of burnout in primary school teachers who study the combined form of the 5- year Master's study programme at the Faculty of Education of Charles University, while working full-time. I interviewed several teachers who have been at the greatest risk of burnout, based on a questionnaire survey, about the factors that affect their mental health, about their perceived form of support and about their coping skills. Up to two-thirds of teachers experience exhaustion during their studies. Chronic stress, which is at the highest level during last years of the 5-year study programme, negatively affects their well-being, their family life and their physical and mental health. Key protective factors are problem-focused coping skills and work-life balance. The supportive attitude of the primary school management, as well as the attitude of the Faculty of Education towards studying teachers, can be also of...
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Civilian Coping Strategies in War : A Qualitative Content Analysis of a Diary from the Siege of Breslau in 1945Middendorf, Greta January 2022 (has links)
This thesis aims to investigate how civilians coped with life-threatening situations in WWII through analyzing the diary of a civilian from the siege of Breslau in 1945. There are two main issues this study attempts to address. Firstly, current Peace and Conflict Studies lack integration from theories from psychology. Furthermore, civilian experiences of war should be addressed in their historical context. Drawing from Suedfeld et al.’s Ways of Coping Scale (1997), which derives from Lazarus and Folkman’s (1984) theory on psychological stress and coping, a directed, qualitative content analysis explores the coping strategies used by the diarist. The study finds that the diarist mostly uses problem-oriented coping strategies, aiming at altering the threat, consisting of escaping from bombs, analyzing, preparing for, and altering the damage caused by artillery and seeking social support. Emotion-oriented coping, aimed at regulating the emotional response to a threat, mostly shows through denying the threat to get sleep and to keep normality, and through distancing from the threat through humor, hope and a positive attitude. My findings form a base to adapt Suedfeld et al.’s Ways of Coping Scale to better assess civilian coping strategies in war.
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Role of Coping Self-Efficacy in Working Mothers' Management of Daily Hassles and Health OutcomesBroadnax, Sonya Kali 01 January 2016 (has links)
U.S. working mothers experience frequent daily hassles, yet little is known about how working mothers have disproportionate abilities to handle stress. The purpose of this cross-sectional study was to determine the extent to which coping self-efficacy mediated the effect that cumulative daily hassles had on working mothers' health outcomes (i.e., physical functioning, role-physical, bodily pain, general health, vitality, social functioning, role-emotional, and mental health). The transactional model of stress and coping, social cognitive theory, and self-efficacy theory provided the theoretical foundations for this study. Daily hassles were used for this study as an additional theoretical approach for measuring stress. A total of 235 working mothers completed the Daily Hassles Scale, Coping Self-Efficacy Scale, and Short Form 36 version 2 (SF-36v2) on a secure online website. The respondents reported moderate confidence in their abilities to cope with life despite experiencing an average of 44 daily hassles per month. Simple regressions confirmed repeated exposure to daily hassles was significantly associated with reduced coping self-efficacy and health outcomes. Mediation with multiple regression analysis revealed that coping self-efficacy partially mediated the relationship between cumulative daily hassles and health outcomes, suggesting coping self-efficacy was a protective psychosocial factor for working mothers. This study contributes to positive social change by aiding practitioners in identifying protective psychosocial factors and helping working mothers to implement the findings with the intention of reducing daily hassles and improving health outcomes.
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Predictive Values Of Social Support, Coping Styles And Stress Level In Posttraumatic Growth And Burnout Levels Among The Parents Of Children With AutismElci, Ozcan 01 April 2004 (has links) (PDF)
The purpose of the present study was to examine the predictive power of some demographic variables and ways of coping, social support and perceived stress level in predicting burnout and posttraumatic growth levels of parents who have a child with autism. Data was collected by administering a socio-demographic form and four self-report questionnaires. These were the Questionnaire on Resources and Stress Short Form (QRS), Posttraumatic Growth Inventory (PTGI), Multidimensional Scale of Perceived Social Support (MSPSS), Ways of Coping Inventory (WCI), and Maslach Burnout Inventory (MBI). 136 adults representing 58 parent couples and 13 mothers and 7 fathers, with 71 mothers and 65 fathers who had a child with autism participated in this study. Data was collected in Ö / zel ilgi Special Education School, BariS Special Education School, Ankara University Center of Research for Children with Autism (OÇ / EM), Bagcilar School for Children with Autism and Hacettepe University Child Psychiatry Clinic.
The factor analysis of the MBI yielded two of the three factors of the original factor structure. The depersonalization factor was not found in this sample. It was found that, mothers were experiencing significantly higher emotional exhaustion than the fathers. The regression analysis results revealed that social support and problem solving/optimistic coping were significant predictors of posttraumatic growth among mothers. Social support, problem solving/optimistic coping, religiosity, age, years of marriage were the significant predictors of posttraumatic growth among fathers. Stress level was the only significant predictor of burnout and emotional exhaustion among mothers. Stress level was a significant predictor of both burnout and emotional exhaustion among fathers, but helplessness/self blaming approach was also a significant predictor of paternal burnout. Social support, problem solving/optimistic approach, and stress level were significant predictors of lack of personal accomplishment among mothers. Presence of a caregiver and helplessness/self blaming approach were the significant predictors of lack of personal accomplishment among fathers.
The importance of the results for clinical interventions with parents and their shortcomings were discussed within the relevant literature.
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’n Interaktiewe kwalitatiewe analise van laerskoolonderwysers se aanpassing by veranderinge in die Suid-Afrikaanse kurrikulumSmuts, Karin January 2014 (has links)
Daar bestaan verskeie stressors in onderwysers se werksomgewing (Steyn & Kamper, 2006; Van den Berg, 2003). Cox (in Travers & Cooper,1996:4) noem egter dat volgehoue en voortdurende verandering, een van die grootste stressors blyk te wees. In die onderhawige studie is laerskoolonderwysers se aanpassing by veranderinge in die Suid-Afrikaanse kurrikulum ondersoek. Die navorsing het aan die hand van Interaktiewe Kwalitatiewe Analise (IKA) geskied, soos uiteengesit deur Northcutt en McCoy (2004). Die deelnemers was 14 laerskoolonderwysers wat 10-36 jaar ondervinding in die onderwys het. Die groep onderwysers het deel gevorm van ‘n gekose afdeling, op grond van wat hul in gemeen het en hoe naby hulle aan die fenomeen is, wat nagevors is.
Die navorser het aan die hand van ’n gevallestudie as navorsingsontwerp en IKA as navorsingsmetode, gepoog om meer inligting rakende die navorsingsvraag in te win. Die Affiniteit Verhoudingstabel (AVD), Sistemiese Invloedsdiagram (SID) en Interverhoudingsdiagram (IRD), is gebruik en het deel gevorm van die ouditspoor. Tydens die navorsingsproses is IKA se sentrale benadering, naamlik dat deelnemers vrylik aan die navorsingsproses kan deelneem, deur die minimalisering van die invloed van die navorser en die ander deelnemers, as effektief en positief deur die navorser ervaar. Die navorser het slegs ‘n fasiliterende rol ingeneem en leiding aan die deelnemers verskaf terwyl hulle self hul data gegenereer, gegroepeer en benoem het. Deelnemers is elkeen die kans gegun om as individue hul persoonlike belewenisse en ervaring anoniem te beskryf en te benoem.
Die studie demonstreer die belangrikheid van sewe konsepte, (naamlik: kurrikulum-veranderinge; onderwysers se gesindheid; negatiewe emosies en ervaringe; werkslading; groeiproses vir onderwysers; groeiproses vir kinders; en administrasie-frustrasie) in die navorsing van onderwysers se aanpassing by kurrikulumveranderinge. Die navorsing het gefokus op die invloed wat die kurrikulumveranderinge op die onderwysers en derhalwe ook op die leerders uitoefen.
Msibi en Mchunu (2013:23) vestig die aandag op die belangrikheid van professionaliteit by die onderwyser en voer verder aan dat laasgenoemde die sukses van kurrikulumhervorming en ‘n algemene sistemiese verbetering van die onderwysstelsel sal bepaal. Ten spyte van die voortdurende veranderinge in die onderwysstelsel en kurrikulum, tesame met die toenemende werkslading, het die meerderheid onderwysers in die onderhawige studie steeds ’n positiewe gesindheid getoon en ook persoonlike groei beleef. Dié groep onderwysers plaas die leerders se belange en groei steeds eerste en vir hulle is dit die spil waarom alles draai. A variety of different stressors exists in the working environment of teachers (Steyn & Kamper, 2006; Van den Berg, 2003). Cox (in Travers & Cooper,1996:4), however, mentions that change and change-on-change seems to be one of the greatest stressors. In the present study, primary school teachers’ adaptation to the changes in the South African curriculum was studied. The research was conducted by the use of Interactive Qualitative Analysis (IQA) as outlined by Northcutt and McCoy (2004). The participants consisted of 14 primary school teachers whose experience ranged from 10–36 years in the teaching profession. The group of teachers, as participants, formed a constituency based on what they have in common and how close they find themselves to the phenomenon that was being studied.
By using a case study as a research design and IQA as the research method, the researcher attempted to gain more insight and information with regards to the research question. The Affinity Relationship Table (ART), Systems Influence Diagram (SID) and Interrelationship Diagram (IRD), were applied during the research and formed a part of the audit trail that is presented in the present study. During the research process, the researcher experienced the IQA’s central approach, namely that participants can freely take part in the research process by minimizing the influence of the researcher and other participants, as positive and effective. The researcher filled a facilitative role only and guided the participants while they generated, grouped and named their own data. Participants were each given the opportunity to express and name their personal experiences and opinions with regards to the phenomenon, anonymously.
The present study demonstrated the importance of seven concepts (namely, curriculum changes; teachers’ attitude; negative emotions and experiences; workload; development process for teachers; development process for learners; and administration-frustration) to the study of primary teachers’ adaptation to the curriculum changes. This study focused on the influence that the curriculum changes had on the teachers and subsequently also on the learners.
Msibi and Mchunu (2013:23) highlight the importance of the professionalism of the teacher and argue that the level of professionalism will determine how sucessful a curriculum reform and a general systemic improvement of the education system will be implemented. Despite the recurring changes in the education system and curriculum, together with the increasing workload, the majority of teachers in the present study still displayed a positive attitude and experienced personal growth in terms of professional development. The learners’ interest and develpment remain pivotal and are still the main goal of the participants’ practice. / Dissertation (MEd)--University of Pretoria, 2014. / lk2014 / Educational Psychology / MEd / unrestricted
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