The purpose of this study was to examine the relationship between Expected Family Contribution as determined by the Free Application for Federal Student Aid process and college student persistence to graduation at Ball State University.The population for this study was defined as 3,772 Ball State University full-time students who matriculated in the fall of 1995. The sample equaled the population. In response to the research question, the sample was divided into five subgroups (Full-Pell, Partial-Pell, No Pell-Need, No Pell-No Need, and No-FAFSA).It was determined that students at Ball State University with greater financial need (Full-Pell and Partial-Pell) persist and graduate at smaller rates than students in the other financial subgroups. In addition, students with high financial need are more likely to academically disqualify than other students. Statistically significant differences existed between the average rates for graduation and academic disqualification, and the graduation and academic disqualification rates for the Full-Pell and Partial-Pell groups. Institutions may need to determine if they are meeting the financial and academic needs of students from low-income families. / Department of Educational Leadership

Thesis (Ph. D.)--Illinois State University, 1994. / Title from title page screen, viewed March 17, 2006. Dissertation Committee: Edward R. Hines (chair), John R. McCarthy, George Padavil, Rodney P. Riegle, Anita H. Webb-Lupo. Includes bibliographical references (leaves 152-162) and abstract. Also available in print.

Greater access to education for many South Africans is inextricably linked to the development of the country and its collective ability to deal with the many socio– economic challenges it presently faces. The availability of financial aid at Higher Education Institutions to support financially needy and academically deserving students as part of a comprehensive programme to address the need for skills development, socio–economic backlogs and imbalances that exist in the country is supported by various Government Departments, private donors and Higher Education Institutions. Financial Aid Offices responsible for the distribution of both public and private donor funding, face various challenges at South African universities in their endeavours to render quality service and prompt service delivery to their clients, the students who are the recipients of this funding. The present study attempts to identify the most important service quality dimensions relevant to effective and efficient service delivery in the Financial Aid Office at the Nelson Mandela Metropolitan University. Furthermore, this study aims to assess the performance of the Financial Aid Office to provide possible recommendations with a view to improving service delivery at the Nelson Mandela Metropolitan University. Against this background, the primary objective of this study is to measure financial aid students’ perceptions of service quality with a Financial Aid Office at a Higher Education Institution and estimate the effect these perceptions have on service delivery. All bursary and loan awardees from 2008, that is, only students who were successful in their financial aid applications for 2008, were invited to collect and complete a questionnaire at the Financial Aid Office at the Nelson Mandela Metropolitan University. v The measuring instrument used was a self-administered, structured questionnaire divided into two sections. Section A measured service quality perceptions of the Financial Aid Office of the Nelson Mandela Metropolitan University and Section B measured personal data of the respondents. A total of 500 questionnaires was distributed of which 228 were returned, yielding a final sample of 204 that could be statistically analysed. Descriptive statistics were used to analyse the empirical results. Overall, the results show that respondents were, by and large, satisfied with the service rendered by the Financial Aid Office at the Nelson Mandela Metropolitan University. Thus, perceptions of the five service quality dimensions measured in this study were favourable, implying that respondents did not have any major problems with the present service offering of the Financial Aid Office. It is important to note that while these results indicate favourable perceptions of service quality of the Financial Aid office at one point in time, they will not necessarily be permanent. The Financial Aid Office must therefore ensure that it continues to build on this valuable strength. Specifically, the Financial Aid Office should continue delivering this level of quality of service and concentrate on improving the service quality of the items in the questionnaire with the lowest mean scores. Service quality is an important construct and needs to be assessed in Financial Aid Offices to ensure the desired outcome of producing more graduates, especially from financially needy and academically deserving backgrounds. Students, as customers, deserve the best service, as they would expect from any other service provider such as a bank or a supermarket. The strengths of this Financial Aid Office can serve to assist other universities in providing a positive student experience through the delivery of a quality service.

NSFAS is a government-funded scheme that was established in 1996 with the objective of assisting financially needy students who are able to perform well academically, but are financially disadvantaged, and cannot afford higher education. The scheme was introduced as a mechanism to develop the country’s human capital and to also eradicate inequalities leading to poverty, crime, skill shortages and high levels of unemployment. This research was encouraged by the realization of the high drop-out rates amongst students funded by NSFAS. The research, therefore, wanted to investigate the adequacy of NSFAS in qualification completion, specifically at NMMU. In order to elicit responses from participants, a mixed method, with both quantitative and qualitative approaches was preferred. Questionnaires containing closed and open-ended questions were used as instruments for collecting data from participants. The study used a selected group of participants, with certain characteristics; and hence, the study was a purposive study. Five main areas were formulated as a framework to present the findings. The five areas involved the economic background of parents of NSFAS recipients, challenges faced by NSFAS recipients, as well as to determine whether NSFAS recipients were motivated to work hard as a result of attaining financial assistance. The last two areas involved reasons for NSFAS recipients to drop out and lastly the available support for NSFAS recipients. In relation to the economic background of parents of NSFAS recipients, findings revealed that almost 50 percent of their guardians were employed, with 26 percent of them being in skilled positions. The challenges faced by NSFAS recipients, were revealed, as being both academic and financial. About 52 percent of participants did not obtain full funding; and therefore, were expected to contribute towards their uncovered expenses. These participants were eventually faced with financial challenges that led them to drop out. To determine whether participants were motivated to work hard, as a result of acquiring financial assistance from NSFAS, about 52 percent of participants agreed to have received financial relief from NSFAS, but were not motivated to work hard. Findings revealed different reasons that led students funded by NSFAS to drop out before qualifying. The reasons included less Lecturer support (17.6 percent), unbearable workload (51.8 percent), bad qualification choice and financial challenges (21.4 percent). The last main area focused on available support from NSFAS as an Organisation to its recipients. Findings revealed no structured support system in place from NSFAS that was directed specifically to see its recipients succeed. Findings of the study can be used to identify students funded by NSFAS who might drop out before finishing their intended qualification. The findings could also guide NSFAS on what the student requirements are – in order to qualify. Recommendations on drop-out reductions and retention successes from local and international countries are provided. Further recommendations directed to NSFAS as a provider and it’s recipients are also provided.

The purpose of this study was to evaluate the effectiveness of the relationship between participation in one community college EOPS & CARE program and participant sense of preparedness for self-sufficiency.

This paper consists of three independent, quantitative studies on three higher education policy issues in the U.S. : 1) Performance-based Financial Aid, 2) Community College Degree Attainment, and 3) Dual Enrollment. The first essay discusses how low-income students in free college programs respond to strict achievement standards exceeding the minimum requirement for federal financial aid. To address this question, I examined the impact of a new credit completion requirement for Indiana’s statewide free college program. This program is only available for low-income students and recently increased the number of credits required for maintaining eligibility from “taking” 24 credits per year to “earning” 30 credits per year in 2013. Using Indiana’s statewide administrative data on college students, I exploit the sudden change in the eligibility renewal rule to identify the causal effects of the requirement on their postsecondary outcomes. I found that the new rule increased the likelihood of completing a bachelor’s degree within four years by 2.5 percentage points. At two-year institutions, the policy had mixed impacts, increasing the chance of graduation within two years by 2.9 percentage points but also lowered the second-year persistence rate by 3.7 percentage points. Meanwhile, the number of of degree completers within five years remained unchanged in both the sectors, suggesting that strict achievement requirements only improve program efficiency but not overall productivity in terms of degree attainment. Lastly, the policy effects are largely driven by community college students and students whose high school GPA is at or below the median. This implies that schooling decisions that the policy is intended to influence are mostly concentrated among those students. In the second essay, I discuss how well machine learning (ML) techniques predict the chance of postsecondary credential attainment for students who started at community colleges. Among community college leaders and others interested in reforms to improve student success, there is growing interest in adopting ML techniques to predict credential completion. However, ML algorithms are often complex and are not readily accessible to practitioners for whom a simpler set of near-term measures may serve as sufficient predictors. This study compares the out-of-sample predictive power of early momentum metrics (EMMs)—13 near-term success measures suggested by the literature - with that of metrics from ML-based models that employ approximately 500 predictors for community college credential completion. Using transcript data from approximately 50,000 students at more than 30 community colleges in two states, I find that the EMMs that were modeled by logistic regression accurately predict completion for approximately 80% of students. This classification performance is comparable to that of the ML-based models. The EMMs even outperform the ML-based models in its ability to approximate the actual probability of degree completion. These findings suggest that EMMs are useful predictors for credential completion and that the marginal gain from using an ML-based model over EMMs is small for credential completion prediction when additional predictors do not have strong rationales to be included in an ML-based model, no matter how large the number of those predictors may be. The third essay focuses on dual enrollment programs at community colleges. The number of high students taking college courses has grown dramatically over the past two decades but little is known about their long-term educational outcomes. Using student-level data obtained from the National Student Clearinghouse, this study provides state-level descriptive analyses on the demographic characteristics of dual-enrolled students, as well as their educational attainment statuses in their early 20s. We tracked more than 200,000 high school students who first took a community college course in fall 2010 for six years, through summer 2016 (five years after high school). Eighty-eight percent of these students continued in college after high school, and most earned a certificate or degree or transferred from a two-year college to a four-year college within five years. What type of college former dual enrollment students attended after high school and how many completed a college credential varied greatly by state, and many states showed big disparities in credential completion rates between lower and higher income students.

Financial aid policies are widely used to foster access to higher education for low–income and underrepresented students. Prior research has documented the positive impacts of these programs on the outcomes of the students it intents to help (e.g., Mello, 2021; Londoño-Velez et al., 2020; Bleemer, 2021a; Black, Denning, & Rothstein, 2020). However, how the influx in the number of low–income and underrepresented students at selective institutions shape student outcomes is a somewhat overlooked aspect. Increasing the number of low–income and underrepresented students may come at the cost of reducing the overall academic performance of the group (Arcidiacono et al., 2015). Moreover, it could also lead to social segregation between wealthy and low–income and underrepresented students within the institution. This is an undesirable outcome, if we take into account the increasing evidence on the importance of social membership and networks for employment and overall social mobility (Marmaros & Sacerdote, 2002; S. D. Zimmerman, 2019; Michelman et al., 2021; Rivera, 2016).This dissertation starts by addressing two questions. First, what are the consequences of in- creasing the presence of low–income students at an elite college on students’ academic achieve- ment? And second, can this form of desegregation lead to more interactions between low–income and traditionally privileged students? To answers these questions, I focus on an Elite University in Colombia which experienced a large influx in its enrollment of low–income students, due to the implementation of a large financial aid program known as Ser Pilo Paga (SPP). The program induced plausibly random variation in the shares of low–income students within cohorts and across majors, which I use to examine how the changes in peers’ composition impacted the traditionally privileged students attending this elite institution. In the first chapter of this dissertation, I use administrative data from the Elite University and document how the influx in the share of low–income students led to significant achievement gaps between wealthy and low–income students. Then, I use a difference–in–difference research de- sign to examine the effect that this influx in low–income peers had on wealthy students academic performance and persistence. Overall, my results indicate the influx in low–income peers had no impact on the academic performance of the students traditionally attending this institution. Peer effects estimations suggest that the relatively low academic performance of low–income students had no impact on wealthy students. These findings complement those from Bleemer (2021a), who find college re–segregation has no impacts on the academic performance of White and Asian stu- dents. My results are also consistent with K–12 evidence showing desegregation policies have no impact on the students traditionally attending the desegregated schools (Angrist & Lang, 2004). In the second chapter, I examine whether the influx in the share of low–income peers at the Elite University led students to diversify their social interactions. I complement the administrative data and research design from the previous chapter with administrative records on students’ co– movements across campus captured by turnstiles located at all entrances. To validate the turnstile– elicited interactions, I use secondary survey data on social networks from a sub–sample of students at Elite University. The 9.5 percentage points average increase in the share of low–income peers at an entry cohort–major led wealthy students to double their connections with low–income peers. At least half of the increase in interactions between wealthy and low–income students, however, is explained by interactions of wealthy students with low–income but high–achieving students. These results suggest students diversify their interactions primarily among students with similar academic achievement levels. In the last chapter, I focus on a broader aspect of financial aid policies, and examine how student loans impact college and employment outcomes. In this chapter, my co–author and I are particularly interested in understanding the monetary returns to increasing investments in college education through student loans. To do so, we focus on a nation–wide student loan program in Colombia known as ACCES that covered 75 percent of the tuition cost for low–income students, and exploit rich administrative data to assess the impact of the loan. Importantly, the cost of tuition per semester is fixed for full–time students, regardless of the number of credits they take. The eligibility to the loan increased college enrollment by 9.6 percentage points, the number of semesters attained in 1.76 semesters, and college graduation in 15.4 percentage points. We also find evidence suggesting students with the loan had salaries 13 percent higher six years after high school graduation. To shed light on how student loans can lead to better salaries, we estimate the returns to additional college investments as captured by the marginal increase in college semesters found among loan recipients. We estimate a return to the additional college semester of 3.5 percent of the average daily salary. Sub–group analyses suggest much of the return to the additional semester of college is driven by college completion. This chapter contributes to the literature that has examined how relaxing credit constrains can have positive impacts on long–term outcomes by increasing human capital investments (e.g., Black, Denning, Dettling, et al., 2020; Cameron & Taber, 2004).

This dissertation includes three chapters focusing on policies directly related to improving college access and success. The first chapter focuses on lifetime eligibility of federal and state financial aid policies. The Pell Grant plays a critical role in helping students across the US to afford undergraduate education. In spite of its importance to the US system of higher education finance, relatively little is known about the optimal amount of time students should be eligible to receive Pell or other need-based grant aid programs. I exploit changes made during the Obama administration in 2012 that effectivelylowered the maximum lifetime eligibility for Pell from 9 to 6 years of full-time equivalent study. I use a student fixed effects model that estimates the impact of reductions in lifetime Pell eligibility on student enrollment and degree completion outcomes for community college and four-year college students at a large, urban public university system. Findings suggest that lower lifetime eligibility reduced the likelihood of student re-enrollment and lowered students’ academic performance. The policy change reduced the average amount of grant aid students received. Black and Hispanic students and community college entrants were most likely to be impacted by the policy change and attempted to offset declines in grant aid through increases in outside earnings. These results suggest that there are more effective policy levers to encourage enrollment through degree completion outside of the threat of financial aid loss. The second chapter centers on the role of guidance counselors in education production. Counselors are a common school resource for students navigating complicated and consequential education choices. However, most students have limited access to school counselors. We study one of the largest US policies to increase access to school counselors - California’s Supplemental School Counseling Program. The program increased the average number of high school counselors by .5 and reduced student to counselor ratios by about 40 students. Counselors hired as a result of the program had less experience on average. These changes led to modest increases in high school exit exam pass rates. Our findings hold important policy implications for schools to address persistent equity gaps in college access and rising concerns over students’ mental health. The third chapter offers further evidence on the efficacy and effectiveness of federal and state financial aid programs. I exploit discontinuities in the Pell Grant formula known as Automatic-Zero Estimated Family Contribution to estimate the effects of Pell Grant aid on community college student enrollment and financial and academic outcomes. I find suggestive evidence that increases in grant aid boost associate degree completion, but these increases do not translate into significantly higher bachelor’s degree completion rates or lower student debt burdens. These results fall in line with most of the empirical literature on Pell Grant aid effectiveness finding only modest effects of marginal increases in financial aid on degree completion. Findings further highlight the potential importance of combining efforts to improve financial aid programs with efforts to improve the transfer experience for degree-seeking, transfer-intending community college students.

Thesis (MPA)--Stellenbosch University, 2011. / ENGLISH ABSTRACT: Student Financial Support Schemes (SFSS) have become increasingly important in providing financial assistance for students pursuing higher education, in both developed and developing countries. SFSSs were first established in the 1950s. The years that followed saw an increase steady expansion of student loan programs, through the introduction of student loans in more countries and expansion in the number of loans available in relation to their size and new expanded approach. The trend was in response to higher education expansion, combined with increasing financial toughness and concern for equity, while at the same time there was a surge of interest in student loans in the late 1980s and 1990s, with new programs introduced in Australia, New Zealand, and the United Kingdom; several countries in eastern Europe, considering introducing student loans for the first time; and some developing countries in Asia, Africa, and Latin America establishing or expanding student loan programs. The need for financial assistance is to enable students from low-income families to meet direct and indirect costs of higher education, and to ensure equality of opportunity, equity, and social justice. Recent arguments focused on whether student financial supports should be provided by governments, private agencies, employers, or institutions, and whether it should be in the form of scholarships, bursaries, grants either available to all students and or means-tested or fully repayable loans. Increasingly, debates also surrounds the question of how student loans should be administered in particular, eligibility and terms of repayment of loans, appropriate rates of interest, and mechanisms to target disadvantaged students while minimising default rates. Firstly, this study did a comparison between the SFSSs of the four different countries. Secondly, the best practices were identified and the Namibian case study was evaluated against the four countries. Lastly, some conclusions and recommendations were made that are aimed to improve the SFSS in Namibia. / AFRIKAANSE OPSOMMING: Studente finansiële ondersteuningskemas in ontwikkelde en onder ontwikkelende lande lewer ‘n belangrike bydrae tot die finansiële ondersteuning van studente in höer onderwys. Studente finansiële skemas is tot stand gebring in die 1950s. In die daarop volgende dekades het daar ‘n enorme groei plaasgevind in die daarstelling van studente leningskemas. Nie net het die aantal leningskemas vermeerder nie, maar meer en meer lande het van die benadering gebruik gemaak. Gedurende die 1980s en 1990s was daar ‘n toename in studentegetalle in höer onderwys wat gevolglik gelei het tot ‘n toename in finansiële ondersteuning van studente. Die implementering van nuwe programme in Australië, Nieu-Seeland en die Verenigde Koninkryke het gelei tot ‘n toename in finansiële ondersteuningskemas van studente. Verskeie lande in Europa het oorweging geskend aan die implementering van finansiële ondersteuning van studente tewyl onder ontwikkelende lande in Asië, Afrika en Latyns Amerika oorweging geskenk het aan die uitbreiding van finansiële ondersteuningskemas aan benadeelde en opkomende studente. Finansiële ondersteuning van behoeftige studente is gedoen om die direkte en indirekte koste verbonde aan onderwys te dek, gelyke geleenthede tot onderwys te skep, toegang tot ondewys te verbreed en om sosiale geregtigheid te verseker. ‘n Debat het egter onstaan oor wie verantwoordelikheid moet aanvaar vir die toekenning van studiebeurse, lenings of skenkings aan studente. In die verband is daar spesifiek gevra oor watter bydrae instellings in die openbare en privaat sektore maak tot finansiële ondersteuning van studente. Verdere aangeleenthede wat tydens die debat geopper word is vrae soos, wie moet verantwoordelikheid aanvaar vir die bestuur van sodanige finansiële skemas, lenings, die rentekoers ter sprake by die terugbetaling van die lenings en watter metodes kan gebruik word in die geval van minder gegoede studente wat nie hul finansiële terugbetaling ooreenkomste kan na kom nie. Die studie is onderneem na aanleiding van ‘n vergelykende studie tussen vier verskillende lande se finansiële ondersteuningskemas. Daarna is ‘n beste praktyk ontwikkel waarteen die Namibiese finansiële ondersteuning skema geevalueer is. Sekere gevolgtrekkings en aanbevelings is gemaak om die bestaande skema te verbeter.

Thesis (M.B.A.)-Business Studies Unit, Durban University of Technology, 2006 xv, 200 leaves / Imbalance in the health workforce is a major challenge for health policy-makers, since human resources are the most important of the health systems input (Sanders & Lloyd) Several developed nations are increasingly relying on immigration as a means of coping with domestic shortages of health care professionals (Vujicic et al. 2004). The extent of migration and other losses of professional skills are difficult to quantify. However, the effects of these are multifaceted and have far reaching consequences for both the economy and the maintenance of health services in the country. The effects of this “brain drain” limit service delivery and limit the general population’s access to health services. The purpose of this study is to determine the effectiveness of contracting bursary students to the Department of Health (KwaZulu-Natal) as a specialist skills retention strategy. / M