The thesis deals with the application of the project management during the implementation of the ERP system Microsoft Dynamics AX in a selected company. First part of the thesis focuses on the theoretical knowledge of this area. Second part of the thesis is an analysis of the current state of the chosen company. The third main part responses to detected problems with the information system, based on previous analysis and using the methods of the project management.

This diploma thesis describes the design of information system implementation into the specific trade. Implementation of the new information system will improve efficiency of the company and further customer services.

In this research, we detail the development of a novel, easy-to-use system to facilitate electronic patient falls reporting within a long-term residential care facility (LTRCF) using off-the-shelf technology that can be inexpensively implemented in a wide variety of settings. We report the results of four complimentary system evaluation measures that take into consideration varied organizational stakeholders’ perspectives: 1) System-level benefits and costs, 2) System usability, via scenario-based use cases, 3) A holistic assessment of users’ physical, cognitive, and marcoergonomic (work system) challenges in using the system, and 4) User technology acceptance. We report the viability of collecting and analyzing data specific to each evaluation measure and detail the relative merits of each measure in judging whether the system is acceptable to each stakeholder. The electronic falls reporting system was successfully implemented, with 100% electronic submission rate at 3-months post-implementation period. The system-level benefits and costs approach showed that the electronic system required no initial investment costs aside from personnel costs and significant benefits accrued from user time savings. The usability analysis revealed several fixable design flaws and demonstrated the importance of scenario-based user training. The technology acceptance model showed that users perceived the reporting system to be useful and easy to use, even more so after implementation. Finally, the holistic human factors evaluation identified challenges encountered when nurses used the system as a part of their daily work, guiding further system redesign. The four-pronged evaluation framework accounted for varied stakeholder perspectives and goals and is a highly scalable framework that can be easily applied to Health IT (Information Technology) implementations in other LTRCFs.

This dissertation titled Content management systems and their implementation focuses in its theoretical part on the terms content and content management. Then it defines particular types of content management systems and their functions, both the general ones and the specific ones for particular types of systems. It also focuses on the using of particular terms in the field of content management systems and it defines some differences in their interpretation. In the theoretical part it also describes how the organization applying the project approach to implementing of content management systems as from requirements setting through the selection criteria for comparing and selecting the appropriate system. The output of the practical part is the selection of suitable web content management system for Vyšší odborná škola a Obchodní akademie Chotěboř. The practical part is an analysis of requirements, determination of appropriate criteria for the selection system, a comparison of systems based on these criteria, cost-benefit analysis and feasibility study.

The diploma thesis maps the theoretical starting points of the issue of customer relationship management. The practical part analyzes the current state of customer relationship management, marketing and business activities of the selected company. The analysis also focuses on the market for CRM systems, which then selects the most appropriate system for the company. It proposes its implementation, including a quantifying of benefits and costs.

Införandet av ett IT-system är en socioteknisk förändring som ställer många krav på en orga-nisation om det ska betraktas som framgångsrikt. Det finns utmaningar av både teknisk, social och organisatorisk karaktär. I beskrivningar av lyckade systeminföranden framträder ofta fak-torer som påverkade införandets framgång. Syftet med uppsatsen är att få kunskap om dessa faktorer och hur de kan påverka systeminföranden i kommunala organisationer. I detta arbete identifieras dessa faktorer som kallas framgångsfaktorer i teori och genom studier av verkliga omständigheter i organisationer. Faktorerna undersöks och kunskap om dem samlas och pre-senteras. Arbetet genomförs som en kvalitativ intervjuundersökning av två organisationer i två mindre kommuner med stora erfarenheter av systemimplementationer. De personer som intervjuades hade varierande roller inom organisationen och olika erfarenheter av införande-processen. Som resultat presenteras respondenternas upplevelser, erfarenheter och synpunkter på implementationer rörande områden som till exempel systemets användbarhet, ledarskap, utbildning och engagemang. I arbetet framkommer faktorer som uppfattas ha bidragit till framgång, till exempel ledning-ens stöd och engagemang, teknisk stabilitet och användardeltagande. De viktigaste slutsat-serna av arbetet är att flera framgångsfaktorer som beskrivs i studier från andra typer av orga-nisationer även återfinns i kommunala organisationer. Faktorer som påverkar systeminföran-dens framgång återfinns i områden som organisation, kompetens, systemets användbarhet och systemanvändarna. Det förekommer olika metoder för utvärdering, och olika definitioner av framgång, därför är framgångsfaktorer inte generella genvägar till framgång utan snarare un-derlag för arbete före, under och även efter systeminföranden. De specifika omständigheterna vid varje systeminförande och organisationens övergripande strategi för system- och verksam-hetsutvecklingsarbete kan variera, och påverka faktorernas effekter. / An implementation of an IT system is a socio-technical change that places many demands on the organization if the implementation is to be considered successful. There are challenges of both the technical, social and organizational nature. Descriptions of the implementations that were perceived as successful often refers to common factors that contributed to the successful implementation, so-called success factors. The purpose of this work is to obtain knowledge about those factors and how they can affect system implementations in municipal organiza-tions. In this work those so-called success factors are identified based on theory and studies of practical circumstances in organizations. The factors are examined and knowledge about them is gathered and presented. This work is conducted using a qualitative interview study of two organizations in two small municipalities with large experience on system implementations. The interviewed persons have varying roles in the organizations and different experiences of implementations. The results are the respondents' perceived views, experiences and comments on implementations regarding such as system usability, leadership, training and commitment. This work presents factors perceived to have contributed to the success, for example the lead-ers support and commitment, technical stability and user participation. The main conclusions of this work include that a number of success factors that are described in studies from other types of organizations can even be found in municipal organizations. Factors that affect the implementations success are found in fields that regards organization, qualifications, systems applicability and the systems users. There are different methods for evaluation, and different definitions of success, therefore they are not general shortcuts to success, but rather a base for the work before, during and even after the systems implementation. The specific circum-stances of each system implementation and organization overall strategy for system and busi-ness development may vary and influence the factors' effects.

This thesis follows up two views on the data migration project. First of all there is a basic description of data migration within MBI model. This model is created by information technology department on the University of Economy in Prague. The thesis fills in this model data migration task and related objects as task roles or documents. In the next part the thesis focus on concrete project of implementation of core banking system. More detail is dedicated to the data migration part of this project. First there are described principles of work in data migration and next the thesis aims on data model of data migration which is used as a documentary tool. This model is evaluated from the benefits and risks view for data migration and next there are described creation and updating of it. These activities are provided mostly by macros in VBA script language, which are created here for these purposes. In the end some options of model extension are designed and evaluated.

Master´s thesis deals with the selection and implementation of information systems for the company MedConcept Ltd., which sells medical technology and augmentation materials in stomatology.

This master's thesis is aimed at the analysis of the information system in the Holánek Winery and the proposal of its changes. It focuses mainly on solving the problem of data availability for management decision making process in the company. After defining the theoretical basis, a number of analyses of the current state of the company are performed. The last chapter focuses on the proposals themselves to improve data availability and security, streamline the work of users or obtain completely new features. The chapter ends with a detailed schedule of implementation of individual proposals for their easy implementation.

This diploma thesis deals with selection and implementation of information system for company providing IT services. Theoretical background concerning the topic is described in the first part. Then, the company is analyzed and based on the results new information system is suggested. Implementation strategy and risk analysis for implementation of new information system to corporate environment are designed in this thesis. Implementation of the information system is economically evaluated at the end of this thesis.