<p>Tourism plays an important role in today’s world. More and more people leave all the issues and problems behind, and just travel to relax and experience something unique in their lives. The main research question of this paper has been created: </p><p>“Did consumer behaviour affect what services tourism companies provided in Poland between 1990 and 2005?”</p><p>The objective of this paper is to fill the lack of knowledge about tourism offerings in Poland. The purpose of this study is to investigate travellers’ preferences for facilities and services in analysed country between 1900 and 2005. This study also investigates if consumer behaviour affects what services tourism companies will provide.</p>

<p>Tourism plays an important role in today’s world. More and more people leave all the issues and problems behind, and just travel to relax and experience something unique in their lives. The main research question of this paper has been created: “Did consumer behaviour affect what services tourism companies provided in Poland between 1990 and 2005?” The purpose of this study is to investigate travellers’ preferences for facilities and services in analysed country between 1900 and 2005. This study also investigates if consumer behaviour affects what services tourism companies will provide.</p>

Tourism plays an important role in today’s world. More and more people leave all the issues and problems behind, and just travel to relax and experience something unique in their lives. The main research question of this paper has been created: “Did consumer behaviour affect what services tourism companies provided in Poland between 1990 and 2005?” The objective of this paper is to fill the lack of knowledge about tourism offerings in Poland. The purpose of this study is to investigate travellers’ preferences for facilities and services in analysed country between 1900 and 2005. This study also investigates if consumer behaviour affects what services tourism companies will provide.

Tourism plays an important role in today’s world. More and more people leave all the issues and problems behind, and just travel to relax and experience something unique in their lives. The main research question of this paper has been created: “Did consumer behaviour affect what services tourism companies provided in Poland between 1990 and 2005?” The purpose of this study is to investigate travellers’ preferences for facilities and services in analysed country between 1900 and 2005. This study also investigates if consumer behaviour affects what services tourism companies will provide.

This thesis deals with tourism services accessibility for foreigners in the Czech republic, which means each service language adaptation for foreign visitors. The term of accessibility is defined in the theoretical section as well as the way of application in tourism services and the evaluation criteria. Great emphasis was laid on tourism employees language facilities and foreign language information accessibility. The services analysis was made in Prague as the most visited tourism destination in the Czech republic and then in Třebíč, town with UNESCO listed sights. The main task was map out the present state of services in term of language accessibility which are offered to foreigners and propose possible ways of other development in the areas of tourism services where the accessibility is not completely solved.

This paper identifies subjects which are relevant for Swedish suppliers of tourism services beforeapproaching foreign markets. Most suppliers are micro, small or medium sized companies anduse intermediaries, such as tour operators, for internationalization. The research considers theopinion of British and German tour operators, which require some criteria beforehand in orderto simplify both the initialization and the development of cooperation. Destination marketingorganizations (DMOs) are hereby the go-betweens since they not only represent small-scalesuppliers on international markets, but also initiate first encounters between suppliers and touroperators. Suppliers need to provide DMOs with accurate information in order to ensure thebest possible representation. After initializing collaboration, business relationships are sought todevelop in order to facilitate long-term cooperation. Proper preparation forms therefore the basefor strengthening the competitiveness of Swedish tourism prior approaching internationalmarkets. The enhancement of distributing Swedish tourism services on foreign markets appearedto be a profitable way to enable further growth, which is strongly limited on the domestic market.Increasing the export share therefore secures and further facilitates tourism’s valuablecontributions to the Swedish economy.

The aim of the thesis "Development of selected tourism services in Pardubice Region" was to analyze the current supply of tourism services with an emphasis on accommodation services and gastronomy in the Pardubice region. An essential part of the work was a literary review, which clarifies to the readers the issue being addressed and the technical terms in the field of tourism and tourism services. For a purpose of creating a literary search was studied literature related to the field and data from the Internet sources. Subsequently, statistical data related to basic information about the Pardubice region and its tourism were used and processed. Analysis of the accommodation offers and gastronomy services in the Pardubice region was conducted through a questionnaire survey handled to managers and customers of the accommodation facilities as well as using mystery shopping carried out in selected restaurants. The conclusions drawn from the analysis of services served as a tool for finding the appropriate recommendations that would lead to improvement of services offered and the future development of the tourist region.

Šio mokslinio tiriamojo darbo tema „Atsakomybė pagal turizmo paslaugų sutartį: teismų praktikos analizė“. Darbe atskleidžiamos sutartinių santykių pagrindu kylančių teisinių ginčų galimos priežastys, vadovaujantis teismų praktikos išsamia analize - sistemiškai nagrinėjami atsakomybės pagal turizmo paslaugų sutartis ypatumai. Be kita ko, magistro baigiamajam darbe pateikiama turizmo paslaugų teikimo sutarties samprata, esminiai sutarties požymiai bei trumpai aptariami reglamentuojantys teisės aktai. Taip pat atskleidžiama atsakomybės pagal turizmo paslaugų sutartis specifika ir probleminiai klausimai. Analizuojama Lietuvos teismų praktika, atskleidžiant teismų praktikoje formuojamą atsakomybės pagal turizmo paslaugų teikimo sutartis problematiką, turizmo paslaugų teikimo sutarčių šalių teisių ir pareigų apimtį. Teismų praktikos nagrinėjimas vykdomas išskiriant kylančius teisminius ginčus į atskirų kategorijų (atskirus požymius turinčias) civilines bylas: dėl netinkamo paslaugų teikimo (kokybės, apimties ir asmenų atžvilgiu), dėl klaidinančios ar nepakankamos informacijos suteikimo, dėl kelionių organizatoriaus aplaidumo ir netinkamo atsisakymo vykdyti sutartis požymių. Mokslinio tiriamojo darbo pabaigoje pateikiamos išvados apie esamą teismų praktikos kryptį, jos formavimą ir atitikimą Bendrijos ir tarptautinės teisės aktams, taip pat vertinamas su tuo glaudžiai susijusio turizmo paslaugų sutarčių atsakomybės klausimo teisinio reglamentavimo išsamumas, nustatomos jo spragos... [toliau žr. visą tekstą] / The theme of this scientific research work is "The liability by the tourism services contract: analysis of jurisprudence". The work highlights the contractual relationship arising from the possible causes of legal disputes, in accordance with a detailed analysis of jurisprudence – there have been systemically investigated issues of liability by the tourism service contracts. Furthermore, in the final master work there has been presented the concept of tourism service contract, the essential features of the contract and briefly described the legislation. Also there has been presented specifics of tourism and problematic issues about liability by the contracts. There has been made the analysis of the Lithuanian jurisprudence, revealing the formation of the jurisprudence (case-law) of liability by the tourism service contracts, the problems of tourism service contract’s parties rights and obligations. Analysis of the jurisprudence has been made by the distinction arising legal disputes in a separate category (with different features) civil cases: cases for the inadequate provision of services (because of the quality, coverage and persons), for misleading or insufficient information that was provided, for the travel organizer's negligence and for improper refusal to carry out the contracts. At the end of the scientific research work, there have been made the conclusions about the present direction of the jurisprudence, its development and compliance with Community and... [to full text]

Problemos aktualumas. Poilsiautojų poreikiai nuolat keičiasi, o dabartinė pasiūla nepatenkina lūkesčių, todėl poilsiautojų poreikių tyrimai yra labai aktualūs, todėl egzistuoja poreikis ištirti kaimo turizmo paslaugas Lietuvoje ir nustatyti, kaip būtų galima padidinti kaimo turizmo paslaugų vartotojų pasitenkinimą, formuojant paslaugų paketą, atitinkantį vartotojo poreikius. Todėl iškyla klausimas: kaip (tikslingai) suformuoti kaimo turizmo paslaugų paketą? Tyrimo objektas – kaimo turizmo paslaugų paketas. Tyrimo tikslas - išsiaiškinti kaimo turizmo paslaugų vartotojų poreikius, kaimo turizmo paslaugų paketo formavimui Lazdijų rajono savivaldybės teritorijoje. Tyrimo uždaviniai: 1.Apibrėžti kaimo turizmo teikiamų paslaugų sampratą ir esmę. 2.Išanalizuoti kaimo turizmo verslo ypatumus Lietuvoje ir reikalavimus kaimo turizmo paslaugoms teikti. 3.Išanalizuoti kaimo turizmo paslaugų pasiūlą (paslaugas). 4.Nustatyti vartotojų reikalavimus kaimo turizmo paslaugoms. Tyrimo metodai: Mokslo literatūros analizė. Anketinė apklausa. Išvados: Kaimo turizmas- tai fizinių asmenų teikiama turizmo paslauga, kuria tenkinami sodybos svečių apgyvendinimo, maitinimo ir pramogų organizavimo poreikiai, skirti poilsiautojų rekreacijai bei laisvalaikio leidimui. Kaimo turizme labiausiai vartotojų vertinama paslauga yra pirtis, galimybė maistą gamintis pačiam, vandens inventoriaus ir sporto inventoriaus nuoma, iš ko ir galima spręsti, kad šios paslaugos vartotojams ypač svarbu sodyboje teikiamos... [toliau žr. visą tekstą] / Problem. The needs of the holidaymakers are constantly changing and offers do not always come up to expectations, that is why the research of the needs of holidaymakers is very actual and therefore it is necessary to survey the services of country tourism and to find out how to increase the users of country tourism services satisfaction making the package of services to come up to the needs of holidaymakers. Therefore, the question is how to make the package of country tourism services. The object of the research – the package of the country tourism services. The aim of the research – having found the needs of country tourism users, give offers to form the package of country tourism services in the municipality of Lazdijai region. The aims of the research: 1. To define the conception and the essence of country tourism services. 2. To analyse the peculiarities in the trade of country tourism and the requirements for country tourism services. 3. To analyse the offer of country tourism services. 4. To find out the requirements of the users of country tourism services. The methods of the research: The analyses of science literature. Questionnaire. Conclusion: Country tourism is a service afforded by natural person which provides the needs of accommodation, catering and spending free time of the guests in a farmstead. In country tourism holidaymakers put much value upon services, such as baths or sauna, the possibility to do the cooking, the rent... [to full text]

SUMMARY MODELLING A COUNTRY TOURISM COMPLEX IN VARENA DISTRICT Key words: turism, country turism, complex of country tourism services Problem. Tourism is one of the most rapidly developing business sectors in the world, influencing social and economical wealth of individual regions and fostering the growth of various business sectors (food supply, accomodation, transport, etc.). In Lithuania, the tourism sector can be characterised in growing stage and it has favourable conditions for developing. One of the most promising sectors of Lithuanian tourism is country tourism, defined as a type of tourism containing all tourism services related with getting familiar with country environment and resting in it. The development of country tourism is characterised in state level, where the goal is not only to extend the tourism sector, but also to increase the employment of country people and to accelerate the economical development of country. Science literature which studies the specifics of country tourism is analyzed in this work. The empirical research based on the analysis mentioned allows to define the main spheres that require more attention from country tourism service providers in order to ensure the tourist satisfaction. The research is conducted while analysing the attitudes of country tourism owners and their clients in Varena Disctrict towards the complex of country tourism services. The object of research – country tourism services in Varena District. The objective... [to full text]