Studien undersöker anställdas röst ur ett organisationskulturellt perspektiv. Anställdas röst avser den kommunikation som sker när en anställd är missnöjd med sin arbetssituation och vill förbättra sin egen och/eller organisationens välbefinnande. Det är på så vis viktigt för en organisations möjlighet till utveckling, vilket i sin tur är en central del för organisationer i dagens konkurrerande samhälle. Organisationskulturen har en stor inverkan på individers beteenden. Ofta undviker anställda att göra sin röst hörd vilket är ett problem som många inte känner till. Mer kompetens och forskning inom ämnet är därför viktigt. Genom kvalitativa intervjuer med ÅF:s (Ångpanneföreningens) anställda, Carneys abstraktionsstege och Scheins kulturnivåer, undersöker vi hur en organisationskultur kan påverka anställdas röst. Studien utgår från tre frågeställningar där vi genom de två första urskiljer ÅF:s kulturnivåer och genom den sista svarar på hur ÅF:s organisationskultur främjar respektive hämmar anställdas röst. Resultatet visar att kulturnivåerna och deras interrelation indirekt och direkt påverkar anställdas röst. Om de är främjande och/eller hämmande beror på kulturens underliggande element. Kulturelement med positiv koppling till välvilja, prosocialt beteende och utveckling har visat sig vara viktiga främjande faktorer för anställdas röst. Kulturen visar sig även vara en viktig faktor i vad som anses vara tillräckligt relevant information för att göra sin röst hörd. / The study examines employee voice from an organisational cultural perspective. Employee voice refers to the communication that occurs when an employee is dissatisfied with its work situation and wants to improve its own and/or the organisation's wellbeing. Employee voice is important for an organisation's potential for development, which in turn is central for organisations of today's competitive society. The organisational culture has a major impact on individuals' behaviour. Employees often avoid voice, which is a problem that many do not know. More expertise and research in the area is therefore important. Through qualitative interviews with ÅF’s (Ångpanneföreningen) employees, Carney’s abstraction ladder and Schein’s levels of culture, we investigate how an organisational culture influences employee voice. The study is based on three questions, where we through the first two discern ÅF’s cultural levels. The third question answers how ÅF’s organisational culture is promoting and/or inhibiting employee voice. The result shows that the cultural levels and their inter-relationship have indirect and direct effects on employee voice. The effect depends on the culture’s underlying elements. Cultural elements that positively links to kindliness, prosocial behaviour and development, have proven to promote employee voice. The culture also appears to have an effect on what information is considered relevant enough for employee voice.

¡mAbstract¡n This research examines six presses of Kaohsiung journalists', China Times, Liberty Times, United Daily News, Taiwan Times, Taiwan Shin Wen Daily News, and Public Daily News, the intra-organization media usage for Media Richness and Social Influence Model. It tests four media which are face to face, telephone, e-mail, and written document, and tests which one is suitable for Kaohsiung journalists use in formal communication and informal communication. The result is that the most journalist use face to face as their intra-organization media. Not only testing media usage, this research is also examining the prediction of media usage by Media Richness and Social Influence Model. The result is except downward communication media usage which lacks sufficient samples, the other communication flows' media usage prediction are Media Richness explanation of predicting media usage is better than Social Influence Model. For each press, face to face is the main choice for six presses' journalists in upward communication, horizontal communication and downward communication flow. However, United Daily News' journalists use written document as the main media in informal communication, but the other presses' still use face to face The finding in formal and upward communication, the prediction of media usage by Media Richness and Social Influence Model in Liberty Times doesn¡¦t have significant level. Meanwhile, Liberty Times and Taiwan Shin Wen News' prediction of media usage in horizontal communication don¡¦t have significant level. At last, there are only Liberty Times and Public Daily News's media usage prediction have significant level in informal communication. Keywords:intra-organization, media usage, face to face, telephone, e-mail, written document, formal communication, informal communication, upward communication, horizontal communication, downward communication, Media Richness, Social Influence Model.