Systematically involving users in product development is considered as a successful strategy and makes companies more competitive. User involvement in various organizational settings, activities or situations can clearly contribute to product development. In order to understand how, dimensions of user involvement and interdependencies between them are in this report identified and investigated. The result shows that the four dimensions of When, Who, Where and How are the most important to consider when involving users. These can each be broken down into a number of aspects that should be used when assessing and comparing sources of user knowledge. With the framework presented in the report, sources of user knowledge can be linked to one or more user involvement situations, meaning when and how to utilize it. The other way around, if a development process enters a certain phase, these aspects could be used to state what requirements there are regarding the users and the context. A source that is to be utilized must hence fulfill these requirements if the user involvement should be appropriate and effective. Additionally, the empirical study showed that apart from the theoretical aspects above, there could be several more aspects to consider when involving users. These are company-specific and should be identified for each company that wants to implicate user involvement. This study shows that there are clearly interdependencies between the dimensions of user involvement. These interdependencies make many types of user knowledge sources suitable only for the Strategy and idea generation phase, and it’s evidently difficult to identify, locate and utilize sources that fulfill the requirements of user involvement in the later phases of a product development process. The empirics showed that the interdependencies between the aspects of user involvement are neglected in many cases, resulting in user knowledge sources being utilized in a phase where they’re not appropriate to be utilized. To overcome this, many different sources are required in order to achieve proper user involvement, and combinations of various sources should be involved to “cover” the whole development process. The models presented and implemented in this study could be utilized in order to pinpoint aspects of existing sources of user knowledge. It could also be employed in order to investigate requirements on a source of user knowledge in relation to a current development phase of a project. This way, companies could specify which type of sources that are missing in their product development process and in a more efficient way work towards filling those gaps.

Submitted by Daniella Santos (daniella.santos@ufma.br) on 2017-06-22T14:50:22Z No. of bitstreams: 1 Felipe Ladeira.pdf: 2433009 bytes, checksum: d286b96e187d1ce3a27c58860cb9944f (MD5) / Made available in DSpace on 2017-06-22T14:50:22Z (GMT). No. of bitstreams: 1 Felipe Ladeira.pdf: 2433009 bytes, checksum: d286b96e187d1ce3a27c58860cb9944f (MD5) Previous issue date: 2017-04-06 / The advent of the digital platform has given rise to a new form of narrative in the field of communication, characterized by the incorporation of dynamic elements such as audio, video and interactive infographics. However, the researches indicate the need for re-reading of the design with regard to the characterization and evaluation of digital books, as well as the strategic planning of the graphic interface, navigation process, interaction, inclusion of multimedia resources and analysis of user behavior . As a research question, how to structure interaction and navigation systems in digital books, this document presents the results of an exploratory-descriptive study that mapped the elements of interaction and navigation in digital books, and identified 40 recommendations for the design of digital books. Therefore, through the application of the descriptive-normative model, it was possible to prepare fourteen recommendations for the redesign of the digital book sample. The data identified by the model in the sample before and after the redesign, using different reading devices and applications, were compared and analyzed. It is concluded that the proposed model allows the redesign of digital books in a more objective and systematic way, contributing in the process of planning and development for digital books more dynamic and innovative. / O advento da plataforma digital fez surgir uma nova forma de narrativa no campo da comunicação, caracterizada pela incorporação de elementos dinâmicos, como: áudio, vídeo e infográficos interativos. Entretanto, as pesquisas sinalizam a necessidade de releitura do design no que se refere à caracterização e avaliação dos livros digitais, bem como o planejamento estratégico da interface gráfica, dos processos de navegação, interação, inclusão de recursos multimídia e análise do comportamento do usuário. Tendo como questão de pesquisa, como estruturar sistemas de interação e navegação em livros digitais, este documento apresenta os resultados de um estudo exploratório-descritivo que mapeou os elementos de interação e de navegação em livros digitais e identificou 40 recomendações para o design de livros digitais. Por conseguinte, através da aplicação do modelo descritivonormativo, foi possível realizar a elaboração de quatorze recomendações para o redesign da amostra de livros digitais analisada. Foram comparados e analisados os dados identificados pelo modelo na amostra, antes e após o redesign, utilizando diferentes dispositivos e aplicativos de leitura. Conclui-se que, o modelo proposto permite o redesign de livros digitais de forma mais objetiva e sistemática, contribuindo no processo de planejamento e desenvolvimento para livros digitais mais dinâmicos e inovadores.

The goal of this study is to increase understanding of information problems as they are revealed in interactions among users and search intermediaries during information retrieval. Specifically, this study seeks to investigate: (a) how interaction between users and search intermediaries reveals aspects of user information problems; (b) to explore the concept of representation with respect to information problems in interactive information retrieval; and (c) how user and search intermediaries focus on aspects of user information problems during the course of searches. This project extends research on interactive information retrieval, and presents a theoretical framework that synthesizes rational and non-rational questions concerning mental representation as it pertains to user's understanding of information problems.

A central feature of wireless networks is multiple users sharing a common medium. Cellular systems are among the most common examples of such networks. The main phenomenon resulting from this inter-user interaction is interference, and thus analyzing interference networks is critical to determine the capacity of wireless networks. The capacity region of an interference network is defined as the set of rates that the users can simultaneously achieve while ensuring arbitrarily small probability of decoding error. It is an inherently hard problem to find the capacity region of interference networks. Even the capacity region of a general 2-user interference channel is a prominent open problem in information theory. This work's goal is to derive achievable regions that are improved over known results, and when possible, capacity theorems, for K user interference networks. Another multiuser channel that is commonly found in wireless systems is a broadcast channel. Broadcast channels stand side by side with Interference channels as the two of the most important channels for which capacity results are still not completely known. In this work we develop inner and outer bounds on the capacity region of fading broadcast channels, using which we find a part of the capacity region under some conditions. In summary, this work first presents coding arguments for new achievable rate regions and, where possible, capacity results for K-user interference networks. Second, it provides inner and outer-bounds for a class of fading broadcast channels. / text

There is a great need for digital libraries that are flexible, scalable, and reliable. Few such systems exist. Little is known about how to build them. This thesis addresses these problems by enhancing a prototype digital library system with the aim of making it more flexible, scalable, and reliable. We hypothesize that: 1) adding a new (user information) layer and maintaining weak coupling in the design of a digital library system can help achieve system flexibility; 2) optimizing network connection usage and facilitating distribution of computation and disk operations in system design can help achieve system scalability; and 3) applying good software processes can help university students produce a very reliable system. Approaches based on the above hypothesis were used in the project of Reengineering the MARIAN System in Java. The results of the project and experiments verified the correctness of the hypothesis. The results of this thesis may help inform future digital library design and implementation projects to produce flexible, scalable, and reliable systems. / Master of Science

Nesta dissertação são analisados os impactos da implantação de medidas de gerenciamento da mobilidade (GM) em uma área urbana localizada na cidade de Porto Alegre com vários pólos atratores de viagens. O GM – abordagem européia do gerenciamento da demanda de viagens – busca uma mobilidade urbana mais sustentável, tentando influir no comportamento de viagem das pessoas. São discutidos seu conceito, suas ferramentas, medidas e serviços de transporte, incluindo exemplos de implantação no mundo. Foram escolhidas duas medidas de GM, dentro de um pacote de medidas a serem implantadas pelo projeto Moviman na área de estudo, localizada na zona leste de Porto Alegre, onde atualmente há uma universidade (PUCRS), hospitais, um shopping center, hipermercados, entre outros estabelecimentos. A primeira medida analisada foi a carona programada, uso compartilhado de um automóvel com divisão de custos. Foi feita uma pesquisa com alunos da PUCRS para verificar sua receptividade em relação a esta medida. A partir dos resultados desta pesquisa, foi avaliado o possível impacto da implantação desta medida no tráfego da área de estudo. Também foi feita pesquisa com trabalhadores de uma empresa local para comparar a receptividade a esta medida por usuários diferentes. A segunda medida foi a implantação de um Sistema de Informação ao Usuário (SIU) de transporte coletivo em duas paradas de ônibus, através da realização de pesquisas de importância e satisfação, para priorizar as informações e de uma pesquisa final de satisfação e análise de intenção de mudança modal causada pelo SIU. Os resultados demonstram que a carona programada é uma medida com boa receptividade entre os grupos-alvo pesquisados, que causa uma melhora das condições de tráfego locais. E um novo SIU nas paradas de ônibus é uma medida de qualificação do transporte coletivo com um bom potencial de atração de novos usuários e de fidelização dos atuais. Portanto, comprovouse o impacto positivo da implantação destas medidas de GM em uma cidade brasileira, pois ambas atenderam aos objetivos de uma mobilidade urbana sustentável sem a limitação da mobilidade das pessoas. / This dissertation presents the evaluation of the impacts produced by mobility management (MM) measures introduced in an urban area, with many trip production centers, located in Porto Alegre city, southern Brazil. The MM, European approach of travel demand management, aims a more sustainable urban mobility, trying to influence in the travel behavior of people. Their concepts, tools, measures and transport services are discussed, including other implantation examples worldwide. Two MM measures were chosen within a package of measures that would be implemented by the Moviman project in the studied area. The selected area, situated in the east zone of Porto Alegre, holds a university (PUCRS), hospitals, a shopping center, among others commercial establishments. The first analyzed measure was carpooling, shared use of an automobile with division of costs, using the application of a survey with university students, from PUCRS, to verify their receptivity in relation to this alternative transportation mode. The survey results were used for the analysis of possible impacts of this measure in the traffic of the study area. A survey with workers of a local company was done to compare the receptivity with these measures in distinct users. The second measure was the installation of a public transport user information system (UIS) in two bus stops, using importance and satisfaction surveys in order to define information priorities, and a final survey of satisfaction and analysis of modal change intention caused by UIS. The results demonstrate that carpooling is a transport measure with good receptivity among the target groups, and improves the local traffic conditions. Moreover the installation of new UIS in bus stops is a measure of qualification of the public transportation with good potential for attraction of new users and consolidation of actual users. Therefore, the impacts of MM measures in a Brazilian city were positive, considering that both measures reach the goal of sustainable mobility without limiting people mobility.

Nesta dissertação são analisados os impactos da implantação de medidas de gerenciamento da mobilidade (GM) em uma área urbana localizada na cidade de Porto Alegre com vários pólos atratores de viagens. O GM – abordagem européia do gerenciamento da demanda de viagens – busca uma mobilidade urbana mais sustentável, tentando influir no comportamento de viagem das pessoas. São discutidos seu conceito, suas ferramentas, medidas e serviços de transporte, incluindo exemplos de implantação no mundo. Foram escolhidas duas medidas de GM, dentro de um pacote de medidas a serem implantadas pelo projeto Moviman na área de estudo, localizada na zona leste de Porto Alegre, onde atualmente há uma universidade (PUCRS), hospitais, um shopping center, hipermercados, entre outros estabelecimentos. A primeira medida analisada foi a carona programada, uso compartilhado de um automóvel com divisão de custos. Foi feita uma pesquisa com alunos da PUCRS para verificar sua receptividade em relação a esta medida. A partir dos resultados desta pesquisa, foi avaliado o possível impacto da implantação desta medida no tráfego da área de estudo. Também foi feita pesquisa com trabalhadores de uma empresa local para comparar a receptividade a esta medida por usuários diferentes. A segunda medida foi a implantação de um Sistema de Informação ao Usuário (SIU) de transporte coletivo em duas paradas de ônibus, através da realização de pesquisas de importância e satisfação, para priorizar as informações e de uma pesquisa final de satisfação e análise de intenção de mudança modal causada pelo SIU. Os resultados demonstram que a carona programada é uma medida com boa receptividade entre os grupos-alvo pesquisados, que causa uma melhora das condições de tráfego locais. E um novo SIU nas paradas de ônibus é uma medida de qualificação do transporte coletivo com um bom potencial de atração de novos usuários e de fidelização dos atuais. Portanto, comprovouse o impacto positivo da implantação destas medidas de GM em uma cidade brasileira, pois ambas atenderam aos objetivos de uma mobilidade urbana sustentável sem a limitação da mobilidade das pessoas. / This dissertation presents the evaluation of the impacts produced by mobility management (MM) measures introduced in an urban area, with many trip production centers, located in Porto Alegre city, southern Brazil. The MM, European approach of travel demand management, aims a more sustainable urban mobility, trying to influence in the travel behavior of people. Their concepts, tools, measures and transport services are discussed, including other implantation examples worldwide. Two MM measures were chosen within a package of measures that would be implemented by the Moviman project in the studied area. The selected area, situated in the east zone of Porto Alegre, holds a university (PUCRS), hospitals, a shopping center, among others commercial establishments. The first analyzed measure was carpooling, shared use of an automobile with division of costs, using the application of a survey with university students, from PUCRS, to verify their receptivity in relation to this alternative transportation mode. The survey results were used for the analysis of possible impacts of this measure in the traffic of the study area. A survey with workers of a local company was done to compare the receptivity with these measures in distinct users. The second measure was the installation of a public transport user information system (UIS) in two bus stops, using importance and satisfaction surveys in order to define information priorities, and a final survey of satisfaction and analysis of modal change intention caused by UIS. The results demonstrate that carpooling is a transport measure with good receptivity among the target groups, and improves the local traffic conditions. Moreover the installation of new UIS in bus stops is a measure of qualification of the public transportation with good potential for attraction of new users and consolidation of actual users. Therefore, the impacts of MM measures in a Brazilian city were positive, considering that both measures reach the goal of sustainable mobility without limiting people mobility.

Nesta dissertação são analisados os impactos da implantação de medidas de gerenciamento da mobilidade (GM) em uma área urbana localizada na cidade de Porto Alegre com vários pólos atratores de viagens. O GM – abordagem européia do gerenciamento da demanda de viagens – busca uma mobilidade urbana mais sustentável, tentando influir no comportamento de viagem das pessoas. São discutidos seu conceito, suas ferramentas, medidas e serviços de transporte, incluindo exemplos de implantação no mundo. Foram escolhidas duas medidas de GM, dentro de um pacote de medidas a serem implantadas pelo projeto Moviman na área de estudo, localizada na zona leste de Porto Alegre, onde atualmente há uma universidade (PUCRS), hospitais, um shopping center, hipermercados, entre outros estabelecimentos. A primeira medida analisada foi a carona programada, uso compartilhado de um automóvel com divisão de custos. Foi feita uma pesquisa com alunos da PUCRS para verificar sua receptividade em relação a esta medida. A partir dos resultados desta pesquisa, foi avaliado o possível impacto da implantação desta medida no tráfego da área de estudo. Também foi feita pesquisa com trabalhadores de uma empresa local para comparar a receptividade a esta medida por usuários diferentes. A segunda medida foi a implantação de um Sistema de Informação ao Usuário (SIU) de transporte coletivo em duas paradas de ônibus, através da realização de pesquisas de importância e satisfação, para priorizar as informações e de uma pesquisa final de satisfação e análise de intenção de mudança modal causada pelo SIU. Os resultados demonstram que a carona programada é uma medida com boa receptividade entre os grupos-alvo pesquisados, que causa uma melhora das condições de tráfego locais. E um novo SIU nas paradas de ônibus é uma medida de qualificação do transporte coletivo com um bom potencial de atração de novos usuários e de fidelização dos atuais. Portanto, comprovouse o impacto positivo da implantação destas medidas de GM em uma cidade brasileira, pois ambas atenderam aos objetivos de uma mobilidade urbana sustentável sem a limitação da mobilidade das pessoas. / This dissertation presents the evaluation of the impacts produced by mobility management (MM) measures introduced in an urban area, with many trip production centers, located in Porto Alegre city, southern Brazil. The MM, European approach of travel demand management, aims a more sustainable urban mobility, trying to influence in the travel behavior of people. Their concepts, tools, measures and transport services are discussed, including other implantation examples worldwide. Two MM measures were chosen within a package of measures that would be implemented by the Moviman project in the studied area. The selected area, situated in the east zone of Porto Alegre, holds a university (PUCRS), hospitals, a shopping center, among others commercial establishments. The first analyzed measure was carpooling, shared use of an automobile with division of costs, using the application of a survey with university students, from PUCRS, to verify their receptivity in relation to this alternative transportation mode. The survey results were used for the analysis of possible impacts of this measure in the traffic of the study area. A survey with workers of a local company was done to compare the receptivity with these measures in distinct users. The second measure was the installation of a public transport user information system (UIS) in two bus stops, using importance and satisfaction surveys in order to define information priorities, and a final survey of satisfaction and analysis of modal change intention caused by UIS. The results demonstrate that carpooling is a transport measure with good receptivity among the target groups, and improves the local traffic conditions. Moreover the installation of new UIS in bus stops is a measure of qualification of the public transportation with good potential for attraction of new users and consolidation of actual users. Therefore, the impacts of MM measures in a Brazilian city were positive, considering that both measures reach the goal of sustainable mobility without limiting people mobility.

User information security behavior has been an area of growing demand in information systems (IS) research. Unfortunately, most of the previous research done in user information security behavior have been in broad contexts, therefore creating a gap in the literature of similar research that focuses on specific emerging technologies and trends. With the growing reliance on mobile devices to increase the flexibility, speed and efficiency in how we work, communicate, shop, seek information and entertain ourselves, it is obvious that these devices have become data warehouses and platform for data in transit. This study was an empirical and quantitative study that gathered data leveraging a web-survey. Prior to conducting the survey for the main data collection, a Delphi study and pilot study were conducted. Convenience sampling was the category of nonprobability sampling design used to gather data. The 7-Point Likert Scale was used on all survey items. Pre-analysis data screening was conducted prior to data analysis. The Partial Least Square Structural Equation Modeling (PLS-SEM) was used to analyze the data gathered from a total of 390 responses received. The results of this study showed that perceived threat severity has a negative effect on protection motivation, while perceived threat susceptibility has a positive effect on protection motivation. Contrarily, the results from this study did not show that perceived response cost influences protection motivation. Response efficacy and mobile self-efficacy had a significant positive influence on protection motivation. Mobile device security usage showed to be significantly influenced positively by protection motivation. This study brings additional insight and theoretical implications to the existing literature. The findings reveal the PMT’s capacity to predict user behavior based on threat and coping appraisals within the context of mobile device security usage. Additionally, the extension of the PMT for the research model of this study implies that mobile devices users also can take recommended responses to protect their devices from security threats.

The popularization of professional virtual communities (PVCs) as a platform for people to share experiences and knowledge has produced a paradox of convenience versus security. The desire to communicate results in disclosure where users experience ongoing professional and social interaction. Excessive disclosure and unsecured user security behavior in PVCs increase users’ vulnerability to technology threats. Nefarious entities frequently use PVCs such as LinkedIn to launch digital attacks. Hence, users are faced with a gamut of technology threats that may cause harm to professional and personal lives. Few studies, however, have examined users’ information security behavior and their motivation to engage in technology threat avoidance behavior in a PVC. This study tested a professional virtual community technology threat avoidance model empirically. The model was developed from the conceptualization of different aspects of the technology threat avoidance theory, social cognitive theory, and involvement theory through an integrated approach. This quantitative study employed a random sampling methodology. Prior to collecting data for the main study an expert panel review and a pilot study were conducted. A web-based survey designed with a 5-point Likert scale was distributed to 1285 LinkedIn members to gather self-reported data on users’ technology threat avoidance behavior. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were used to analyze the data gathered from 380 respondents. The results of the data analysis revealed that perceived susceptibility, perceived severity, and information security knowledge sharing are strong predictors of avoidance motivation. Information security knowledge sharing had the most significant predicting effect on avoidance motivation in PVCs. Also, self-efficacy, group norms, and avoidance motivation all have a significant predicting effect on users’ information security avoidance behavior in PVCs. However, information security experience and safeguarding measure cost do not have a significant predicting effect on users’ information security avoidance motivation. This study makes significant contributions to the IS body of knowledge and has implications for practitioners and academics. This study offers a comprehensive model through the integration of behavioral and cognitive theories to better understand user information security behavior in PVCs. The model also identifies essential elements to motivate users to engage in technology threat avoidance behavior.